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Operated by ZH FCSL LLC under administrator Pamela Junge, Family Choice Senior Living is a 30-bed assisted living and memory care community CMS-certified for skilled nursing in Anaheim, California. Licensed in Orange County as a Residential Care Facility for the Elderly since November 2023, the community offers 24-hour awake staffing, respite care, and rehabilitation services. A doctor is also on staff.
The California Department of Social Services-inspected facility has logged 11 total citations since 2023, just above California’s average of 10, while complaints have run well below average at 2 against a statewide norm of 14. The initial CMS health inspection in 2025 returned 5 moderate citations with no serious or critical findings. No federal fines are on record in the latest inspection in March 2026.
Staff are awake 24/7, not on-call. Among the services are freshly-cooked meals and a daily activities program.
For older adults in Orange County needing assisted living or memory care in a small, newer facility in Anaheim, the community suits well. It has on-site rehabilitation and an awake overnight staffing model.
Higher than the California average: 72.8%Family Choice Senior Living is legally operated by Zh Fcsl Llc, and administrated by Pamela Junge.
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. The score below shows how many points this facility sits above or below the typical California nursing home score (the benchmark); higher is better.
At the California average for nursing homes (81/100)
Inspection score: 81 out of 100. Letter grade B-. At the California average for nursing homes (81/100)
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 11 | 10 | This facility has 10% more total citations than a typical California nursing home (11 vs. CA avg 10).↑ 10% worse |
|
Citations per year
Average citations per year since 2023.
| 3.7 | 3.3 | This facility has 12% more citations per year than a typical California nursing home (3.7 vs. CA avg 3.3).↑ 12% worse |
|
Citations per inspection
Average citations per inspection.
| 0.6 | 3.3 | This facility has 82% fewer citations per inspection than a typical California nursing home (0.6 vs. CA avg 3.3).↓ 82% better |
Inspections & Visits
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total visits
Combined count of complaint visits, other regulatory visits, and official scheduled inspections.
| 17 | 16 | This facility has 6% more total visits than a typical California nursing home (17 vs. CA avg 16).↑ 6% worse |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 9 | 13 | This facility has 31% fewer complaint visits than a typical California nursing home (9 vs. CA avg 13).↓ 31% better Rank #814 / 1397 Complaint visits — State benchmarked This home is ranked 814th out of 1397 homes in California. Shows this facility's # of complaint visits compared to the California average among 1397 comparable communities in the ranking pool. |
|
Other visits
Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.
| 6 | 7 | This facility has 14% fewer other visits than a typical California nursing home (6 vs. CA avg 7).↓ 14% better |
|
Official inspections
Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.
| 2 | 4 | This facility has 50% fewer official inspections than a typical California nursing home (2 vs. CA avg 4).↓ 50% better |
Complaints & Investigations
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 2 | 14 | This facility has 86% fewer total complaints than a typical California nursing home (2 vs. CA avg 14).↓ 86% better |
|
Complaints per year
Average complaints per year since 2023.
| 0.7 | 4.7 | This facility has 85% fewer complaints per year than a typical California nursing home (0.7 vs. CA avg 4.7).↓ 85% better |
California average 12.5
Last Health inspection on Jun 2025
California average 50.2
California average 4.65
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 5 citations resulted from standard inspections.
100% better than California averageCalifornia average: 0.4
100% better than California averageCalifornia average: 1
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
100% fewer staff per resident than California average
0% compared with California average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
All 5 RN Staff are full-time employees. No contractors work on this role.
5
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10.8 hoursAssists with medical care and medications.
All 17 LPN Staff are full-time employees. No contractors work on this role.
17
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hoursHelps with daily care and mobility.
All 41 CNA Staff are full-time employees. No contractors work on this role.
41
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.1 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
54 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 41 | 0 | 41 | 9,157 | 92 | 100% | 9.1 |
| Licensed Practical Nurse | 17 | 0 | 17 | 3,162 | 92 | 100% | 7.6 |
| Registered Nurse | 5 | 0 | 5 | 1,086 | 78 | 85% | 10.8 |
| RN Director of Nursing | 2 | 0 | 2 | 1,037 | 65 | 71% | 8.1 |
| Dental Services Staff | 2 | 0 | 2 | 942 | 67 | 73% | 7.7 |
| Nurse Practitioner | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Qualified Activities Professional | 2 | 0 | 2 | 511 | 63 | 68% | 7.9 |
| Dietitian | 1 | 0 | 1 | 493 | 63 | 68% | 7.8 |
| Other Dietary Services Staff | 3 | 0 | 3 | 368 | 53 | 58% | 6.8 |
| Speech Language Pathologist | 3 | 0 | 3 | 316 | 62 | 67% | 4.5 |
| Respiratory Therapy Technician | 4 | 0 | 4 | 174 | 34 | 37% | 4.5 |
| Occupational Therapy Aide | 1 | 0 | 1 | 170 | 64 | 70% | 2.7 |
| Physical Therapy Aide | 5 | 0 | 5 | 167 | 35 | 38% | 4.3 |
| Physical Therapy Assistant | 3 | 0 | 3 | 81 | 26 | 28% | 3.1 |
| Qualified Social Worker | 2 | 0 | 2 | 74 | 16 | 17% | 4.6 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 28 | 14 | 15% | 2 |
| Medical Director | 0 | 1 | 1 | 26 | 13 | 14% | 2 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 8 | 1 | 1% | 8 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
3.1 miles from city center
Estimated distance in miles from Anaheim's city center to Family Choice Senior Living's address, calculated via Google Maps.
Add your location
Family Choice Senior Living is located in ANAHEIM, California.
Here are the financial assistance programs available to residents in California.
The information below is reported by the California Department of Social Services and Department of Public Health.
| OakView Health Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Thousand Oaks (Mountclef Village) | 63
Facility
63
CA AVG
103
Rank
#1063 / 1658 | 79.4% | -6% | 5.21 | -69% | +24% | $0 | 9 | 1.5 | - | 50 | A+ |
20
Facility
20
CA AVG
57
Rank
#1847 / 2093 | Bouchard Family Revocable Trust | $15.0M | $8.8M | 58.7% | 555857 | ||||
| Bayshire Carlsbad |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Carlsbad (Palamai) | 125
Facility
125
CA AVG
103
Rank
#527 / 1658 | 93.6% | +11% | 3.24 | +54% | -23% | $0 | 26 | 4.3 | - | 117 | A+ |
59
Facility
59
CA AVG
57
Rank
#1089 / 2093 | Skilled Camino LLC | $11.5M | $5.4M | 46.9% | 555745 | ||||
| Bayshire Rancho Mirage |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Rancho Mirage | 135
Facility
135
CA AVG
103
Rank
#463 / 1658 | 83.7% | -1% | 3.17 | -51% | -25% | $15.5k | 39 | 3.3 | - | 113 | A+ |
23
Facility
23
CA AVG
57
Rank
#1812 / 2093 | Skilled Mirage LLC | $11.8M | $5.1M | 43.1% | 555775 | ||||
| Heritage Gardens |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Loma Linda | 64
Facility
64
CA AVG
103
Rank
#1051 / 1658 | 85.9% | +1% | 4.44 | -14% | +5% | $0 | 45 | 3.8 | 1 | 55 | A+ |
47
Facility
47
CA AVG
57
Rank
#1423 / 2093 | Cotton Family Revocable Trust | $12.9M | $6.7M | 51.9% | 55183 | ||||
| Family Choice Senior Living | - |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Anaheim (Sherwood Forest & Thistle Development) | 30
Facility
30
CA AVG
103
Rank
#1268 / 1658 | 83.3% | -2% | - | - | - | - | -42% | - | $0 | 5 | 5.0 | - | 25 | - |
64
Facility
64
CA AVG
57
Rank
#924 / 2093 | Zh Fcsl LLC | - | - | - | 555935 |
Family Choice Senior Living is in the Sherwood Forest & Thistle Development neighborhood of ANAHEIM.
The legal owner and operator of Family Choice Senior Living is Zh Fcsl Llc.
Family Choice Senior Living has a walk score of 64. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
Family Choice Senior Living's occupancy is 83%.
Pamela Junge is the administrator of Family Choice Senior Living.
Family Choice Senior Living has 30 beds.
Family Choice Senior Living has had 11 recently reported deficiencies.
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