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Family Choice Senior Living
Nursing Home, Assisted Living & Respite Care · Anaheim, CA
Outdoor seating area with tables and umbrellas A cozy twin bedroom with wooden furniture Two twin beds in a shared resident room Common area with comfortable seating and a TV

Family Choice Senior Living

Nursing Home, Assisted Living & Respite Care · Anaheim, CA
3105 W. Orange Avenue, Anaheim, CA 92804 View map Calculator: See prices in your area
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Overview of Family Choice Senior Living

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Operated by ZH FCSL LLC under administrator Pamela Junge, Family Choice Senior Living is a 30-bed assisted living and memory care community CMS-certified for skilled nursing in Anaheim, California. Licensed in Orange County as a Residential Care Facility for the Elderly since November 2023, the community offers 24-hour awake staffing, respite care, and rehabilitation services. A doctor is also on staff.

The California Department of Social Services-inspected facility has logged 11 total citations since 2023, just above California’s average of 10, while complaints have run well below average at 2 against a statewide norm of 14. The initial CMS health inspection in 2025 returned 5 moderate citations with no serious or critical findings. No federal fines are on record in the latest inspection in March 2026.

Staff are awake 24/7, not on-call. Among the services are freshly-cooked meals and a daily activities program.

For older adults in Orange County needing assisted living or memory care in a small, newer facility in Anaheim, the community suits well. It has on-site rehabilitation and an awake overnight staffing model.

Facility Direct Line (714) 229-0069
Facility Direct Line (714) 229-0069 ed@familychoiceseniorliving.com
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Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to California state averages

Staff typeHours / Day / Residentvs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 24m per day ▼ 41% State avg: 40m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 1h 3m per day ▼ 14% State avg: 1h 12m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 2h 16m per day ▼ 14% State avg: 2h 39m per day · National avg: 2h 20m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 3h 15m per day ▼ 20% State avg: 4h 5m per day · National avg: 3h 27m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation. 3m per day ▼ 58% State avg: 6m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent. 20m per day ▼ 35% State avg: 31m per day · National avg: 29m per day
Bed community size
30-bed community Rank #1267 / 1657Bed count — State benchmarkedThis home is ranked 1267th out of 1657 homes in California. Shows this facility's certified or reported bed count compared to other California facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
2 years in operation Rank #1300 / 1487Years in operation — State benchmarkedThis home is ranked 1300th out of 1487 homes in California. Shows how long this facility has been in operation compared to other California facilities. Longer operating histories may benefit residents, families, and staff.Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A newer community that may feature more recent facilities and programs.
Walk Score
Walk Score: 64 / 100 Rank #923 / 2092Walk Score — State benchmarkedThis home is ranked 923rd out of 2092 homes in California. Shows how walkable this facility's neighborhood is compared to the average Walk Score across California facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate
83%
Rank #504 / 1537Occupancy rate — State benchmarkedThis home is ranked 504th out of 1537 homes in California. Shows this facility's occupancy rate versus the California average, with its Statewide rank out of 1537. Higher occupancy signals strong local demand and financial stability.Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Higher than the California average: 72.8%
Occupied beds
25 / 30
Average occupied beds in California homes 87 beds

License Details

Facility TypeResidential Care Elderly
StatusLicensed
IssuanceNovember 1, 2023
CountyOrange
RCFE Number306005773

Ownership & Operating Entity

Family Choice Senior Living is legally operated by Zh Fcsl Llc, and administered by Pamela Junge.

Owner NameZh Fcsl LLC

Therapy & Rehabilitation

2 services
Rehabilitation Services
Respite Care

Staffing & Medical

3 services
Doctor on Staff
Nursing Services
24-Hour Staffing

Amenities & Lifestyle

24-Hour Awake Staff
Freshly-Cooked Meals
Daily Housekeeping And Laundry Service
Engaging Daily Activities
Transportation Coordination
ActivitiesDaily activities that promote mental, physical, and social health and wellness
Specific ProgramsActivity Programs, Resident Resources

Pricing & Financial Information

Starting Price$3,400 per month

Contact Family Choice Senior Living

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

Since 2023 · 3 years of data 11 citations 2 complaints 17 total visits 9 complaint visits 2 official inspections
Inspection Score Info A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. The score below shows how many points this facility sits above or below the typical California assisted living residence score (the benchmark); higher is better.

At the California average for assisted living residences (81/100)

Rank #825 / 1401 in California Inspection Score — State benchmarked This home is ranked 825th out of 1401 homes in California. Shows this facility's inspection score compared to the California average among 1401 comparable communities in the ranking pool. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking. Inspection score: 81 out of 100. Letter grade B-. At the California average for assisted living residences (81/100)

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2023 vs. California state average
Overall vs. CA average 3 Worse Metrics worse than California average:
• Total citations (10% above)
• Citations per year (12% above)
• Total visits (6% above) 6 Better Metrics better than California average:
• Citations per inspection (82% below)
• Complaint visits (31% below)
• Other visits (14% below)
• Official inspections (50% below)
• Total complaints (86% below)
• Complaints per year (85% below)
Latest Inspection March 27, 2026

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityCA Averagevs. CA Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 1110 This facility has 10% more total citations than a typical California assisted living residence (11 vs. CA avg 10).↑ 10% worse
Citations per year Info Average citations per year since 2023. 3.73.3 This facility has 12% more citations per year than a typical California assisted living residence (3.7 vs. CA avg 3.3).↑ 12% worse
Citations per inspection Info Average citations per inspection. 0.63.3 This facility has 82% fewer citations per inspection than a typical California assisted living residence (0.6 vs. CA avg 3.3).↓ 82% better

Inspections & Visits Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityCA Averagevs. CA Avg
Total visits Info Combined count of complaint visits, other regulatory visits, and official scheduled inspections. 1716 This facility has 6% more total visits than a typical California assisted living residence (17 vs. CA avg 16).↑ 6% worse
Complaint visits Info On-site visits triggered by formal complaints filed by residents, families, or staff. 913 This facility has 31% fewer complaint visits than a typical California assisted living residence (9 vs. CA avg 13).↓ 31% better Rank #814 / 1397 Complaint visits — State benchmarked This home is ranked 814th out of 1397 homes in California. Shows this facility's # of complaint visits compared to the California average among 1397 comparable communities in the ranking pool. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Other visits Info Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits. 67 This facility has 14% fewer other visits than a typical California assisted living residence (6 vs. CA avg 7).↓ 14% better
Official inspections Info Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards. 24 This facility has 50% fewer official inspections than a typical California assisted living residence (2 vs. CA avg 4).↓ 50% better

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityCA Averagevs. CA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 214 This facility has 86% fewer total complaints than a typical California assisted living residence (2 vs. CA avg 14).↓ 86% better
Complaints per year Info Average complaints per year since 2023. 0.74.7 This facility has 85% fewer complaints per year than a typical California assisted living residence (0.7 vs. CA avg 4.7).↓ 85% better
Show Inspection Reports

Health Inspection History

Inspections since 2025
Total health inspections 1

California average 12.5

Last Health inspection on Jun 2025

Total health citations
5 Rank #1 / 361Health citations — State benchmarkedThis home is ranked 1st out of 361 homes in California. Shows this facility's total health deficiency citations benchmarked to the California State average, with a ranking across all 361 CA facilities. Lower citation counts earn a better rank.Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

California average 50.2

Citations per inspection
5 Rank #243 / 361Citations per inspection — State benchmarkedThis home is ranked 243rd out of 361 homes in California. Shows average deficiency citations per CMS inspection for this facility versus the California mean across 361 facilities with citation data. Lower is better.Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

California average 4.65

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

All 5 citations resulted from standard inspections.

Breakdown of citation severity (last 1 year)
Critical health citations
0
100% better than California average

California average: 0.4

Serious health citations
0
100% better than California average

California average: 1

0 critical citations California average: 0.4
0 serious citations California average: 1
5 moderate citations California average: 47.2
0 minor citations California average: 1.5
Citations history (last 1 year)
Environmental moderate citation Jun 16, 2025
Corrected
Infection Control moderate citation Jun 16, 2025
Corrected
Nutrition moderate citation Jun 16, 2025
Corrected
Nutrition moderate citation Jun 16, 2025
Corrected

Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 96
Employees 94
Contractors 2
Staff to resident ratio 0 : 0
100% fewer staff per resident than California average
California average ratio: 1.81 : 1 California average ratio: 1.81 : 1See full California ranking
Avg staff/day 26
Average shift 7.9 hours
0% compared with California average
California average: 7.7 hours California average shift: 7.7 hoursSee full California ranking
Total staff hours (quarter) 18,831

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info All 5 RN Staff are full-time employees. No contractors work on this role. 5
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 10.8 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info All 17 LPN Staff are full-time employees. No contractors work on this role. 17
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.6 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info All 41 CNA Staff are full-time employees. No contractors work on this role. 41
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.1 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

0.3%

54 contractor hours this quarter

Occupational Therapy Assistant: 1 Medical Director: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant410419,15792100%9.1
Licensed Practical Nurse170173,16292100%7.6
Registered Nurse5051,0867885%10.8
RN Director of Nursing2021,0376571%8.1
Dental Services Staff2029426773%7.7
Nurse Practitioner1015206571%8
Administrator1015126470%8
Qualified Activities Professional2025116368%7.9
Dietitian1014936368%7.8
Other Dietary Services Staff3033685358%6.8
Speech Language Pathologist3033166267%4.5
Respiratory Therapy Technician4041743437%4.5
Occupational Therapy Aide1011706470%2.7
Physical Therapy Aide5051673538%4.3
Physical Therapy Assistant303812628%3.1
Qualified Social Worker202741617%4.6
Occupational Therapy Assistant011281415%2
Medical Director011261314%2
Clinical Nurse Specialist101811%8
41 Certified Nursing Assistant
% of Days 100%
17 Licensed Practical Nurse
% of Days 100%
5 Registered Nurse
% of Days 85%
2 RN Director of Nursing
% of Days 71%
2 Dental Services Staff
% of Days 73%
1 Nurse Practitioner
% of Days 71%
1 Administrator
% of Days 70%
2 Qualified Activities Professional
% of Days 68%
1 Dietitian
% of Days 68%
3 Other Dietary Services Staff
% of Days 58%
3 Speech Language Pathologist
% of Days 67%
4 Respiratory Therapy Technician
% of Days 37%
1 Occupational Therapy Aide
% of Days 70%
5 Physical Therapy Aide
% of Days 38%
3 Physical Therapy Assistant
% of Days 28%
2 Qualified Social Worker
% of Days 17%
1 Occupational Therapy Assistant
% of Days 15%
1 Medical Director
% of Days 14%
1 Clinical Nurse Specialist
% of Days 1%
View All Staffing Data in Anaheim

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

This home is administered by Pamela Junge.

This home is owned by Zh Fcsl LLC

Certified by the Centers for Medicare & Medicaid Services authority — CMS Certification Number: 555935

Show certification details

Places of interest near Family Choice Senior Living

Address 3.1 miles from city center Info Estimated distance in miles from Anaheim's city center to Family Choice Senior Living's address, calculated via Google Maps.

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Financial Assistance for
Assisted Living in California

Family Choice Senior Living is located in ANAHEIM, California.
Here are the financial assistance programs available to residents in California.

Get Financial aid guidance

Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+
General California resident, Medi-Cal eligible, nursing home risk.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
CA

County-managed; waitlists possible.

Benefits
In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+
General California resident, Medicaid-eligible or low-income.
Income Limits ~$1,732/month individual, Medi-Cal threshold
Asset Limits $2,000 individual
CA

Can hire family as caregivers.

Benefits
Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+
General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 38 counties; waitlists common.

Benefits
Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+
General California resident, own and live in home, 40% equity.
Income Limits (2025) ~$51,500/year household, adjusted annually
Asset Limits Equity-based; no strict asset cap.
CA

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits
Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled
General California resident, Medi-Cal-eligible, nursing home-eligible.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits
Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age —
General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
CA

High demand in urban areas; complements IHSS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

Frequently Asked Questions about Family Choice Senior Living

What neighborhood is Family Choice Senior Living in?

Family Choice Senior Living is in the Sherwood Forest & Thistle Development neighborhood of ANAHEIM.

Who is the owner of Family Choice Senior Living?

Family Choice Senior Living is legally operated by Zh Fcsl Llc, and administered by Pamela Junge.

Is Family Choice Senior Living in a walkable area?

Family Choice Senior Living has a walk score of 64. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the occupancy rate at Family Choice Senior Living?

Family Choice Senior Living's occupancy is 83%.

Does Family Choice Senior Living operate as a for-profit or non-profit?

Family Choice Senior Living is registered as a for-profit in CA.

Who is the administrator of Family Choice Senior Living?

Pamela Junge is the administrator of Family Choice Senior Living.

How many beds does Family Choice Senior Living have?

Family Choice Senior Living has 30 beds.

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