1/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
1/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Ferncrest Manor Living Center is a nursing home that excels in providing quality-care. The nursing home is committed to assisting its residents with their everyday living in a way that’s hassle-free and rewarding. Ferncrest practices its person-centered approach with enriching activities that contribute to a high success rate for recovery.
Nursing home residents receive quality therapy and other specific treatment plans that also can protect and serve the needs of its seniors. Personal care and assistance with everyday living are supported by the staff. Residents are encouraged to take part in stimulating social activities such as art and crafts, bingo, card games, and field trips.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 195th out of 199 homes in Louisiana for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 11m per day | ▼ 43% State avg: 19m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 38m per day | ▼ 47% State avg: 1h 11m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 1h 35m per day | ▼ 32% State avg: 2h 20m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 2h 6m per day | ▼ 36% State avg: 3h 16m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 3m per day | ▼ 10% State avg: 3m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 3m per day | ▼ 74% State avg: 13m per day · National avg: 29m per day |
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
In Louisiana, the Department of Health, Health Standards Section performs unannounced onsite surveys to verify that healthcare providers meet both state licensing and federal safety rules.
Louisiana average 6.5
Last Health inspection on Jun 2025
Louisiana average 25.7
Louisiana average 3.95
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
37 of 74 citations resulted from standard inspections; and 37 of 74 resulted from complaint investigations.
355% worse than Louisiana averageLouisiana average: 1.1
100% worse than Louisiana averageLouisiana average: 0.5
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
20% fewer staff per resident than Louisiana average
15% worse than Louisiana average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
All 7 RN Staff are full-time employees. No contractors work on this role.
7
Average shift length. Calculated as total hours divided by days worked and average staff per day.
6.7 hoursAssists with medical care and medications.
All 34 LPN Staff are full-time employees. No contractors work on this role.
34
Average shift length. Calculated as total hours divided by days worked and average staff per day.
6.4 hoursHelps with daily care and mobility.
All 55 CNA Staff are full-time employees. No contractors work on this role.
55
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.3 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
1,658 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 55 | 0 | 55 | 18,655 | 92 | 100% | 9.3 |
| Licensed Practical Nurse | 34 | 0 | 34 | 7,423 | 92 | 100% | 6.4 |
| Qualified Activities Professional | 22 | 0 | 22 | 5,655 | 92 | 100% | 8.8 |
| Registered Nurse | 7 | 0 | 7 | 1,257 | 87 | 95% | 6.7 |
| Dietitian | 2 | 0 | 2 | 891 | 66 | 72% | 7.3 |
| Nurse Practitioner | 1 | 0 | 1 | 549 | 63 | 68% | 8.7 |
| Respiratory Therapy Technician | 0 | 1 | 1 | 530 | 62 | 67% | 8.6 |
| Mental Health Service Worker | 1 | 0 | 1 | 488 | 62 | 67% | 7.9 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 317 | 58 | 63% | 5.5 |
| Physical Therapy Aide | 0 | 2 | 2 | 314 | 46 | 50% | 6.7 |
| Speech Language Pathologist | 0 | 2 | 2 | 291 | 58 | 63% | 4.5 |
| Qualified Social Worker | 0 | 1 | 1 | 186 | 43 | 47% | 4.3 |
| Therapeutic Recreation Specialist | 0 | 1 | 1 | 184 | 23 | 25% | 8 |
| Physical Therapy Assistant | 0 | 2 | 2 | 152 | 29 | 32% | 5.1 |
| Administrator | 10 | 0 | 10 | 0 | 92 | 100% | — |
Includes penalties issued in 2023-2024
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
291% higher than Louisiana averageLouisiana average: $103K
48% more fines than Louisiana averageLouisiana average: 2.0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
226% more payment denials than Louisiana averageLouisiana average: 0.3
Penalties are imposed by CMS for violations of federal nursing home regulations.
4 penalties in the past 3 years
Multiple penalties were reported in the last 3 years.
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Nov 26, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 12, 2024
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Jan 12, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jul 25, 2023Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.4
28% better than Louisiana averageLouisiana average: 11.7
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
10.2
50% better than Louisiana averageLouisiana average: 20.4
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
15.4%
25% better than Louisiana averageLouisiana average: 20.5%
Percent of long-stay residents whose ability to move independently worsened
11.7%
50% better than Louisiana averageLouisiana average: 23.5%
Percent of low risk long-stay residents who lose control of their bowels or bladder
3.5%
79% better than Louisiana averageLouisiana average: 17.1%
Percent of long-stay residents experiencing one or more falls with major injury
0.5%
87% better than Louisiana averageLouisiana average: 3.5%
Percent of long-stay high risk residents with pressure ulcers
11.5%
81% worse than Louisiana averageLouisiana average: 6.4%
Percent of long-stay residents with a urinary tract infection
0.2%
92% better than Louisiana averageLouisiana average: 2.7%
Percent of long-stay residents who lose too much weight
2.9%
43% better than Louisiana averageLouisiana average: 5.1%
Percent of long-stay residents who have depressive symptoms
1.6%
In line with Louisiana averageLouisiana average: 1.6%
Percent of long-stay residents who received an antipsychotic medication
22.2%
9% worse than Louisiana averageLouisiana average: 20.4%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.3%
8% better than Louisiana averageLouisiana average: 91.5%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
87.3%
8% worse than Louisiana averageLouisiana average: 94.9%
Number of hospitalizations per 1,000 long-stay resident days.
3.52
35% worse than Louisiana averageLouisiana average: 2.61
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.64
41% better than Louisiana averageLouisiana average: 2.77
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
97.8%
19% better than Louisiana averageLouisiana average: 82.5%
Percent of short-stay residents who newly received an antipsychotic medication
1.0%
68% better than Louisiana averageLouisiana average: 3.1%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
16.7%
78% worse than Louisiana averageLouisiana average: 76.2%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
9% of new residents, usually for short-term rehab.
42% of new residents, often for short stays.
48% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
119Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Ferncrest Manor from 2011–2023, based on CMS SNF Cost Reports.
Key figures below are for fiscal year ending in 12/2023.
Based on CMS SNF Cost Report for fiscal year ending in 12/2023.
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
Rank #46 / 203Payroll — State benchmarkedThis home is ranked 46th out of 203 homes in Louisiana for Payroll. Shows total annual staff payroll benchmarked to the Louisiana average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Rankings are based only on facilities in Louisiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Rank #84 / 203Payroll % — State benchmarkedThis home is ranked 84th out of 203 homes in Louisiana for Payroll %. Shows payroll as a percentage of revenue versus the Louisiana average. Well-run Louisiana facilities typically land around 54–68% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Rankings are based only on facilities in Louisiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
Most residents stay for extended periods and receive ongoing daily care.
New residents most often arrive under Medicaid (48% of admissions), and a typical Medicaid stay runs around 2 years.
Coverage residents most often arrive under.
Coverage residents most often leave under.
14500 Hayne Blvd, New Orleans, LA 70128
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The information below is reported by the Louisiana Department of Health, Health Standards Section.
| St Anthony Community Care Center | NH SNF | Metairie (Airline Drive) | 124 |
64.7%
Facility
64.7%
LA AVG
70.3
Rank
#116 / 178 | -8% | 3.70
Facility
3.70
LA AVG
4.14
Rank
#127 / 199 | +49% | -11% | $0
Facility
$0
LA AVG
$107.9k
Rank
#1 / 204 | 16
Facility
16
LA AVG
25.7
Rank
#44 / 204 | 2.3
Facility
2.3
LA AVG
3.9
Rank
#12 / 204 | - | 80 | - | 56 | - | $7.7MFiscal year ending 06/2024
Facility
$7.7MFiscal year ending 06/2024
LA AVG
$9.6M
Rank
#153 / 203 | $4.1MFiscal year ending 06/2024
Facility
$4.1MFiscal year ending 06/2024
LA AVG
$3.9M
Rank
#143 / 203 | 53.1%Fiscal year ending 06/2024
Facility
53.1%Fiscal year ending 06/2024
LA AVG
42%
Rank
#77 / 203 | 195570 | ||||
| Marrero Healthcare Center | NH SNF | Marrero (Walkertown) | 105 |
83.0%
Facility
83.0%
LA AVG
70.3
Rank
#49 / 178 | +18% | 3.31
Facility
3.31
LA AVG
4.14
Rank
#162 / 199 | -34% | -20% | $46.3k
Facility
$46.3k
LA AVG
$107.9k
Rank
#143 / 204 | 17
Facility
17
LA AVG
25.7
Rank
#50 / 204 | 3.4
Facility
3.4
LA AVG
3.9
Rank
#71 / 204 | 2 | 87 | - | 46 | Phillip Sweeney | $9.6MFiscal year ending 12/2023
Facility
$9.6MFiscal year ending 12/2023
LA AVG
$9.6M
Rank
#21 / 203 | $3.9MFiscal year ending 12/2023
Facility
$3.9MFiscal year ending 12/2023
LA AVG
$3.9M
Rank
#97 / 203 | 40.9%Fiscal year ending 12/2023
Facility
40.9%Fiscal year ending 12/2023
LA AVG
42%
Rank
#200 / 203 | 195336 | ||||
| Jo Ellen Smith Convalescent Center | NH HOS MC PC RC SNF | New Orleans (Orleans Parish) | 108 | - | - | 3.39
Facility
3.39
LA AVG
4.14
Rank
#158 / 199 | -57% | -18% | $0
Facility
$0
LA AVG
$107.9k
Rank
#1 / 204 | 16
Facility
16
LA AVG
25.7
Rank
#44 / 204 | 2.0
Facility
2.0
LA AVG
3.9
Rank
#3 / 204 | - | 125 | - | 47 | Fbgm, L.l.c | $15.7MFiscal year ending 12/2023
Facility
$15.7MFiscal year ending 12/2023
LA AVG
$9.6M
Rank
#35 / 203 | $6.3MFiscal year ending 12/2023
Facility
$6.3MFiscal year ending 12/2023
LA AVG
$3.9M
Rank
#44 / 203 | 40.4%Fiscal year ending 12/2023
Facility
40.4%Fiscal year ending 12/2023
LA AVG
42%
Rank
#109 / 203 | 195204 | ||||
| St. Margaret’s Family of Care | NH AL HOS IL MC RC SNF | New Orleans (Mid-City) | 112 |
91.8%
Facility
91.8%
LA AVG
70.3
Rank
#19 / 178 | +31% | 4.17
Facility
4.17
LA AVG
4.14
Rank
#65 / 199 | +30% | +1% | $0
Facility
$0
LA AVG
$107.9k
Rank
#1 / 204 | 38
Facility
38
LA AVG
25.7
Rank
#165 / 204 | 6.3
Facility
6.3
LA AVG
3.9
Rank
#192 / 204 | - | 103 | A+ | 88 | The St. Margaret's Daughters | $10.1MFiscal year ending 03/2024
Facility
$10.1MFiscal year ending 03/2024
LA AVG
$9.6M
Rank
#42 / 203 | $5.2MFiscal year ending 03/2024
Facility
$5.2MFiscal year ending 03/2024
LA AVG
$3.9M
Rank
#86 / 203 | 51%Fiscal year ending 03/2024
Facility
51%Fiscal year ending 03/2024
LA AVG
42%
Rank
#166 / 203 | 195437 | ||||
| Ferncrest Manor | NH RC SNF | New Orleans (New Orleans East Area) | 200 |
64.4%
Facility
64.4%
LA AVG
70.3
Rank
#117 / 178 | -8% | 2.44
Facility
2.44
LA AVG
4.14
Rank
#195 / 199 | +5% | -41% | $402.9k
Facility
$402.9k
LA AVG
$107.9k
Rank
#199 / 204 | 74
Facility
74
LA AVG
25.7
Rank
#201 / 204 | 5.3
Facility
5.3
LA AVG
3.9
Rank
#166 / 204 | 6 | 129 | A+ | 0 | Lexis Nunez | $9.6MFiscal year ending 12/2023
Facility
$9.6MFiscal year ending 12/2023
LA AVG
$9.6M
Rank
#49 / 203 | $6.0MFiscal year ending 12/2023
Facility
$6.0MFiscal year ending 12/2023
LA AVG
$3.9M
Rank
#46 / 203 | 62.4%Fiscal year ending 12/2023
Facility
62.4%Fiscal year ending 12/2023
LA AVG
42%
Rank
#84 / 203 | 195214 |
Ferncrest Manor is located in New Orleans, Louisiana.
Here are the financial assistance programs available to residents in Louisiana.
Ferncrest Manor is in the New Orleans East Area neighborhood of New Orleans.
Ferncrest Manor's occupancy is 55.2%.
Ferncrest Manor is registered as a for-profit in LA.
Yes — there are 6 photos of Ferncrest Manor in the photo gallery on this page.
Ferncrest Manor is located at 14500 Hayne Blvd, New Orleans, LA 70128.
(504) 246-1426 will put you in contact with the team at Ferncrest Manor.
Yes — Ferncrest Manor is a CMS-certified provider of Medicare and Medicaid.
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