Ferncrest Manor

Ferncrest Manor is a Nursing Home in Louisiana

Ferncrest Manor is a Nursing Home in Louisiana

Ferncrest Manor

14500 Hayne Blvd, New Orleans, LA 70128 View Map

Ferncrest Manor is a Nursing Home in Louisiana

Ferncrest Manor is a Nursing Home in Louisiana

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Overview of Ferncrest Manor

Ferncrest Manor Living Center is a nursing home that excels in providing quality-care. The nursing home is committed to assisting its residents with their everyday living in a way that’s hassle-free and rewarding. Ferncrest practices its person-centered approach with enriching activities that contribute to a high success rate for recovery.  
Nursing home residents receive quality therapy and other specific treatment plans that also can protect and serve the needs of its seniors. Personal care and assistance with everyday living are supported by the staff. Residents are encouraged to take part in stimulating social activities such as art and crafts, bingo, card games, and field trips. 

+1 504-246-1426

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 2.44/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
1/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
1/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
1/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
2/5

Capacity and availability

High-capacity home

May provide extensive amenities, services and programs.

Total beds 200

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Louisiana average
Occupancy rate 55.2%
Residents per day (avg) 114
Occupancy rate
55.2%
Residents per day (avg)
114

Who this home usually serves

TYPE OF STAY

Mostly long-term care residents

Most residents stay for extended periods and receive ongoing daily care.

Might be optimal for
Long-term daily care Ongoing support needs

Breakdown by payment type

Medicare

9% of new residents, usually for short-term rehab.

Typical stay 2 - 3 months

Private pay

42% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

48% of new residents, often for long-term daily care.

Typical stay 2 years

Finances and operations

Proprietary home
Partnership
Home revenue
$12.3M
Profit
$896.1K
Proprietary home Partnership
Home revenue
$12,347,705.00
Profit
$896,111.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$5.0M
40.2% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$6.5M
Total costs $11.4M
Walk Score
Walk Score: 0 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
Contact Ferncrest Manor

Compare Nursing Homes around New Orleans

The information below is reported by the Louisiana Department of Health, Health Standards Section.
Bayside Healthcare Center
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Gretna
151
No
-
17
HOMETOWN HEALTHCARE MANAGEMENT
57.1%
$8,420,624.00
$3,664,640.00
43.5%
94.70
2/5
3.1343
3/5
1/5
2/5
-
-
Marrero Healthcare Center
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Marrero
105
No
-
46
SWEENEY, PHILLIP
80.4%
$16,153,640.00
$3,407,814.00
21.1%
87.10
2/5
3.3075
2/5
2/5
2/5
1
-
St. Margaret’s Family of Care
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

HC

Home Care

HC

Hospice Care

New Orleans (Mid-City)
112
No
A+
88
THE ST. MARGARET'S DAUGHTERS
87.4%
$11,997,349.00
$4,470,226.00
37.3%
97.30
1/5
4.1713
2/5
1/5
2/5
-
Private / Semi-Private Rooms
Ferncrest Manor
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

New Orleans (New Orleans East Area)
200
No
A+
0
NUNEZ, LEXIS
55.2%
$9,706,417.00
$4,961,791.00
51.1%
113.80
1/5
2.4413
1/5
1/5
2/5
3
-
Audubon Retirement Village
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

New Orleans (Audubon)
-
No
-
73
-
-
-
-
-
-
-
-
-
-
-
-
Private Rooms

Places of interest near Ferncrest Manor

Address 11.3 miles from city center

Address 14500 Hayne Blvd, New Orleans, LA 70128

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

144
Total Staff
134
Employees
10
Contractors
34,409
Total Hours (Quarter)
54
Avg Staff/Day
7
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse86.5 No
Licensed Practical Nurse337.1 No
Certified Nursing Assistant559 No
Staff by Category
Administration
11 staff
0hs shift avg
Nursing Staff
96 staff
8.2hs shift avg
Physicians & Practitioners
2 staff
7.1hs shift avg
Therapy Services
8 staff
7hs shift avg
Activities & Recreation
23 staff
8.8hs shift avg
Social Services
1 staff
7.4hs shift avg
Dietary Services
2 staff
7.4hs shift avg
Other Services
1 staff
8.4hs shift avg
Contractor Analysis
4.3%
of total hours from contractors
1,496 contractor hours this quarter
Respiratory Therapy Technician: 1 Physical Therapy Aide: 1 Qualified Social Worker: 1 Physical Therapy Assistant: 4 Speech Language Pathologist: 2 Therapeutic Recreation Specialist: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant5505516,41091100%9
Licensed Practical Nurse330337,00991100%7.1
Qualified Activities Professional220225,41291100%8.9
Registered Nurse8081,8658796%6.5
Dietitian2029016774%7.4
Respiratory Therapy Technician0115236167%8.6
Mental Health Service Worker1015106167%8.4
Nurse Practitioner1015096268%8.2
Qualified Social Worker0114395965%7.4
Clinical Nurse Specialist1012985257%5.7
Physical Therapy Aide0112344246%5.6
Physical Therapy Assistant0441562730%5.8
Therapeutic Recreation Specialist0111081415%7.7
Speech Language Pathologist0223755%6.1
Administrator11011091100%0

Health Inspection History

Total Health inspections 14
115% above Louisiana average
Louisiana average: 6.5

Last Health inspection on Jun 2025

Total Health citations 74
188% above Louisiana average
Louisiana average: 25.7

5.29 citations per inspection (avg)

Citations origin

Citations can result from standard inspections or complaint-based investigations.

Standard inspections 37 citations
Complaint investigations 37 citations
Breakdown of citations
Critical Health citations 5
355% above Louisiana average
Louisiana average: 1.1
Serious Health citations 1
100% above Louisiana average
Louisiana average: 0.5
Moderate Health citations 68

Minor Health citations 0
Citations history (last 3 years)
Quality of Care moderate citation Jun 24, 2025
Corrected

Care Planning moderate citation Jun 24, 2025
Corrected

Resident Rights moderate citation Jun 24, 2025
Corrected

Administration moderate citation May 29, 2025
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit LLC
Resident Census by Payment Source
119 Total Residents
Medicare 5 (4.2%)
Medicaid 111 (93.3%)
Private Pay/Other 3 (2.5%)
Specialized Care Beds
36 Total Specialty Beds
18% of Bed Capacity
36
Ventilator Beds
18%
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score 8.4
28% better than Louisiana average
Louisiana average: 11.7
Functional decline score 10.2
50% better than Louisiana average
Louisiana average: 20.4
Long-Stay Resident Measures
Daily care & independence

Need for Help with Daily Activities Increased 15.4%
25% below Louisiana average.

Walking Ability Worsened 11.7%
50% below Louisiana average.

Low Risk Long-Stay Residents with Bowel/Bladder Incontinence 3.5%
79% below Louisiana average.
Safety & clinical stability

Falls with Major Injury 0.5%
87% below Louisiana average.

High Risk Residents with Pressure Ulcers 11.5%
81% above Louisiana average.

Urinary Tract Infection 0.2%
92% below Louisiana average.
Emotional & behavioral wellbeing

Depressive Symptoms 1.6%
1% above Louisiana average.

Antipsychotic Use 22.2%
9% above Louisiana average.
Preventive care

Pneumococcal Vaccine 99.3%
8% above Louisiana average.

Influenza Vaccine 87.3%
8% below Louisiana average.
Nutrition & physical health

Lost Too Much Weight 2.9%
43% below Louisiana average.
Short-stay resident measures
Pneumococcal Vaccine 97.8%

19% better than Louisiana average
Antipsychotic medication increase 1.0%

68% better than Louisiana average
Influenza Vaccine 16.7%

78% worse than Louisiana average

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $403K
This home paid 291% more in fines than the state average.
Louisiana average: $103K
Number of Fines 3
This home received 48% more fines than the state average.
Louisiana average: 2.0
Payment Denials 1
This home had 226% more payment denials than the state average.
Louisiana average: 0.3
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Nov 26, 2024
$51K
Civil Money Penalty Jan 12, 2024
$231K
Payment Denial Jan 12, 2024
60 days
Civil Money Penalty Jul 25, 2023
$120K

Last updated: Jan 2026

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Financial Aid for Louisiana Seniors

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Community Choices Waiver

Louisiana Medicaid Community Choices

Age 65+ or 21+ with disability, Louisiana resident, Medicaid- eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

High demand in urban areas.

Louisiana Elderly and Disabled Adults Program

LA EDA Program

Age 60+, Louisiana resident, at risk of nursing home.

~$1,800/month (varies).

$5,000 (individual).

Limited funding; rural focus.

Long Term-Personal Care Services (LT-PCS)

Louisiana Medicaid Long Term-Personal Care Services

Age 65+ or disabled, Louisiana resident, Medicaid-eligible, needs ADL assistance.

$943/month (individual), $1,415/month (couple).

$2,000 (individual), $3,000 (couple).

Medically Needy Spend-Down option available.

Program of All-Inclusive Care for the Elderly (PACE)

Louisiana PACE

Age 55+, Louisiana resident, Medicare/Medicaid-eligible, nursing home-level care need, safe community living possible.

No strict limit; Medicaid portion $2,901/month max.

$2,000 (individual) for Medicaid; none for Medicare-only.

Limited centers (e.g., Baton Rouge, Lafayette).

Adult Day Health Care (ADHC) Waiver

Louisiana Medicaid Adult Day Health Care Waiver

Age 65+ or 22-64 with disabilities, Louisiana resident, Medicaid-eligible, nursing home-level care need.

$2,901/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Includes transitional support from nursing homes.

Aged, Blind, and Disabled (ABD) Medicaid

Louisiana Medicaid Aged, Blind, and Disabled Program

Age 65+, blind, or disabled, Louisiana resident, Medicaid-eligible.

$943/month (individual), $1,415/month (couple).

$2,000 (individual), $3,000 (couple).

Medically Needy Spend-Down available.

Louisiana Elderly Protective Services (EPS)

Louisiana Governor’s Office of Elderly Affairs - Elderly Protective Services

Age 60+, Louisiana resident, experiencing abuse/neglect/exploitation.

No strict limit; prioritizes low-income.

None specified.

Focus on urban and rural elder abuse cases.

Senior Rx Program

Louisiana Senior Rx (Prescription Assistance)

Age 65+, Louisiana resident, no/low prescription coverage.

Varies by linked program; ~$30,000/year suggested.

None specified.

Bridges gaps in Medicare Part D coverage.

Veterans Aid and Attendance (A&A) Benefit

Louisiana VA Aid and Attendance (Federal/State Coordination)

Wartime veteran or spouse, age 65+ or disabled, needs ADL help, Louisiana resident.

Net income minus medical expenses < $1,984/month (individual with A&A).

~$155,356 (2025 net worth limit).

High veteran population in rural areas.

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