Ferncrest Manor

Nursing Home
Overview of Ferncrest Manor

Ferncrest Manor Living Center is a nursing home that excels in providing quality-care. The nursing home is committed to assisting its residents with their everyday living in a way that’s hassle-free and rewarding. Ferncrest practices its person-centered approach with enriching activities that contribute to a high success rate for recovery.  
Nursing home residents receive quality therapy and other specific treatment plans that also can protect and serve the needs of its seniors. Personal care and assistance with everyday living are supported by the staff. Residents are encouraged to take part in stimulating social activities such as art and crafts, bingo, card games, and field trips. 

(504) 246-1426

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
1/5
Louisiana average: 2.4/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
1/5
Louisiana average: 2.8/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
1/5
Louisiana average: 2.4/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
2/5
Louisiana average: 2.0/5

Nursing care per resident

Info Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
2h 26m per day

This home provides 41% less nursing time per resident than the state average.

Louisiana average: 4h 9m per day

Staffing hours breakdown

Info Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Staff type Facility State avg National avg
Registered Nurse (RN) Info Registered nurse hours per resident per day. 14m per day 19m per day 41m per day
LPN / LVN Info Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day. 40m per day 1h 11m per day 52m per day
Nurse Aide Info Nurse aide hours per resident per day. 1h 40m per day 2h 20m per day 2h 21m per day
Total Nursing (Weekend) Info Total number of nurse staff hours per resident per day on weekends. 2h 17m per day 3h 16m per day 3h 26m per day
Physical Therapist Info Physical therapist staff hours per resident per day. 3m per day 3m per day 4m per day
RN (Weekend) Info Registered nurse hours per resident per day on weekends. 6m per day 13m per day 29m per day

Capacity and availability

High-capacity home

May provide extensive amenities, services and programs.

Total beds 200

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Louisiana average
Occupancy rate 55.2%
Residents per day (avg) 114
Occupancy rate
55.2%
Residents per day (avg)
114

Who this home usually serves

TYPE OF STAY

Mostly long-term care residents

Most residents stay for extended periods and receive ongoing daily care.

Might be optimal for
Long-term daily care Ongoing support needs

Breakdown by payment type

Medicare

9% of new residents, usually for short-term rehab.

Typical stay 2 - 3 months

Private pay

42% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

48% of new residents, often for long-term daily care.

Typical stay 2 years

Finances and operations

Proprietary home
Partnership
Home revenue
$12.3M
Profit
$896.1K
Proprietary home Partnership
Home revenue
$12,347,705.00
Profit
$896,111.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$5.0M
40.2% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$6.5M
Total costs $11.4M
Walk Score
Walk Score: 0 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
Contact Ferncrest Manor

Compare Nursing Homes around New Orleans

The information below is reported by the Louisiana Department of Health, Health Standards Section.
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Assisted Living For seniors needing help with daily tasks but not full-time nursing.

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69.5%
$13,236,032.00
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Bayside Healthcare Center
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AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Gretna
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HOMETOWN HEALTHCARE MANAGEMENT
57.1%
$8,420,624.00
$3,664,640.00
43.5%
94.70
2/5
3.1343
3/5
1/5
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21
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-24%
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St. Margaret’s Family of Care
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

HC

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Hospice Care

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112
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THE ST. MARGARET'S DAUGHTERS
87.4%
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97.30
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4.1713
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2/5
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38
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Private / Semi-Private Rooms
Ferncrest Manor
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

New Orleans (New Orleans East Area)
200
No
A+
0
NUNEZ, LEXIS
55.2%
$9,706,417.00
$4,961,791.00
51.1%
113.80
1/5
2.4413
1/5
1/5
2/5
3
74
6
+23%
-41%
-23%
-
Audubon Retirement Village
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

New Orleans (Audubon)
-
No
-
73
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
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Private Rooms

Places of interest near Ferncrest Manor

Address 11.3 miles from city center — 11.03 miles to nearest hospital (LCMC Health Center)

Address 14500 Hayne Blvd, New Orleans, LA 70128

Calculate Travel Distance to Ferncrest Manor

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

144
Total Staff
134
Employees
10
Contractors
34,409
Total Hours (Quarter)
54
Avg Staff/Day
7
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse 8 6.5 No
Licensed Practical Nurse 33 7.1 No
Certified Nursing Assistant 55 9 No
Staff by Category
Administration
11 staff
0hs shift avg
Nursing Staff
96 staff
8.2hs shift avg
Physicians & Practitioners
2 staff
7.1hs shift avg
Therapy Services
8 staff
7hs shift avg
Activities & Recreation
23 staff
8.8hs shift avg
Social Services
1 staff
7.4hs shift avg
Dietary Services
2 staff
7.4hs shift avg
Other Services
1 staff
8.4hs shift avg
Contractor Analysis
4.3%
of total hours from contractors
1,496 contractor hours this quarter
Respiratory Therapy Technician: 1 Physical Therapy Aide: 1 Qualified Social Worker: 1 Physical Therapy Assistant: 4 Speech Language Pathologist: 2 Therapeutic Recreation Specialist: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant 55 0 55 16,410 91 100% 9
Licensed Practical Nurse 33 0 33 7,009 91 100% 7.1
Qualified Activities Professional 22 0 22 5,412 91 100% 8.9
Registered Nurse 8 0 8 1,865 87 96% 6.5
Dietitian 2 0 2 901 67 74% 7.4
Respiratory Therapy Technician 0 1 1 523 61 67% 8.6
Mental Health Service Worker 1 0 1 510 61 67% 8.4
Nurse Practitioner 1 0 1 509 62 68% 8.2
Qualified Social Worker 0 1 1 439 59 65% 7.4
Clinical Nurse Specialist 1 0 1 298 52 57% 5.7
Physical Therapy Aide 0 1 1 234 42 46% 5.6
Physical Therapy Assistant 0 4 4 156 27 30% 5.8
Therapeutic Recreation Specialist 0 1 1 108 14 15% 7.7
Speech Language Pathologist 0 2 2 37 5 5% 6.1
Administrator 11 0 11 0 91 100% 0

Health Inspection History

Inspections
Total health inspections 14

Louisiana average 6.5


Last Health inspection on Jun 2025

Total health citations 74
Citations per inspection
5.29

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

37 of 74 citations resulted from standard inspections; and 37 of 74 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 5
355% worse than Louisiana average

Louisiana average: 1.1


Serious Health citations More info 1
100% worse than Louisiana average

Louisiana average: 0.5

5 critical citations More info Louisiana average: 1.1

1 serious citation More info Louisiana average: 0.5

68 moderate citations More info Louisiana average: 23.7

0 minor citations More info Louisiana average: 0.4
Citations history (last 3 years)
Quality of Care moderate citation Jun 24, 2025
Corrected

Care Planning moderate citation Jun 24, 2025
Corrected

Resident Rights moderate citation Jun 24, 2025
Corrected

Administration moderate citation May 29, 2025
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit LLC
Resident Census by Payment Source
119 Total Residents
Medicare 5 (4.2%)
Medicaid 111 (93.3%)
Private Pay/Other 3 (2.5%)
Specialized Care Beds
36 Total Specialty Beds
18% of Bed Capacity
36
Ventilator Beds
18%
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 8.4
28% better than Louisiana average

Louisiana average: 11.7

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 10.2
50% better than Louisiana average

Louisiana average: 20.4

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 15.4%
25% better than Louisiana average

Louisiana average: 20.5%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 11.7%
50% better than Louisiana average

Louisiana average: 23.5%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 3.5%
79% better than Louisiana average

Louisiana average: 17.1%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 0.5%
87% better than Louisiana average

Louisiana average: 3.5%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 11.5%
81% worse than Louisiana average

Louisiana average: 6.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.2%
92% better than Louisiana average

Louisiana average: 2.7%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 2.9%
43% better than Louisiana average

Louisiana average: 5.1%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 1.6%
In line with Louisiana average

Louisiana average: 1.6%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 22.2%
9% worse than Louisiana average

Louisiana average: 20.4%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.3%
8% better than Louisiana average

Louisiana average: 91.5%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 87.3%
8% worse than Louisiana average

Louisiana average: 94.9%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 3.52
35% worse than Louisiana average

Louisiana average: 2.61

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 1.64
41% better than Louisiana average

Louisiana average: 2.77

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 97.8%
19% better than Louisiana average

Louisiana average: 82.5%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.0%
68% better than Louisiana average

Louisiana average: 3.1%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 16.7%
78% worse than Louisiana average

Louisiana average: 76.2%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $403K
291% higher than Louisiana average

Louisiana average: $103K

Number of fines 3
48% more fines than Louisiana average

Louisiana average: 2.0

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 1
226% more payment denials than Louisiana average

Louisiana average: 0.3

Fines amount comparison
Fines amount comparison
This facility $403K
Louisiana average $103K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Nov 26, 2024
$51K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Jan 12, 2024
$231K
Payment Denial Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. Jan 12, 2024
60 days
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Jul 25, 2023
$120K

Last updated: Jan 2026

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Financial Aid for Louisiana Seniors

Get financial aid guidance

Community Choices Waiver

Louisiana Medicaid Community Choices

Age 65+ or 21+ with disability, Louisiana resident, Medicaid- eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

High demand in urban areas.

Louisiana Elderly and Disabled Adults Program

LA EDA Program

Age 60+, Louisiana resident, at risk of nursing home.

~$1,800/month (varies).

$5,000 (individual).

Limited funding; rural focus.

Long Term-Personal Care Services (LT-PCS)

Louisiana Medicaid Long Term-Personal Care Services

Age 65+ or disabled, Louisiana resident, Medicaid-eligible, needs ADL assistance.

$943/month (individual), $1,415/month (couple).

$2,000 (individual), $3,000 (couple).

Medically Needy Spend-Down option available.

Program of All-Inclusive Care for the Elderly (PACE)

Louisiana PACE

Age 55+, Louisiana resident, Medicare/Medicaid-eligible, nursing home-level care need, safe community living possible.

No strict limit; Medicaid portion $2,901/month max.

$2,000 (individual) for Medicaid; none for Medicare-only.

Limited centers (e.g., Baton Rouge, Lafayette).

Adult Day Health Care (ADHC) Waiver

Louisiana Medicaid Adult Day Health Care Waiver

Age 65+ or 22-64 with disabilities, Louisiana resident, Medicaid-eligible, nursing home-level care need.

$2,901/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Includes transitional support from nursing homes.

Aged, Blind, and Disabled (ABD) Medicaid

Louisiana Medicaid Aged, Blind, and Disabled Program

Age 65+, blind, or disabled, Louisiana resident, Medicaid-eligible.

$943/month (individual), $1,415/month (couple).

$2,000 (individual), $3,000 (couple).

Medically Needy Spend-Down available.

Louisiana Elderly Protective Services (EPS)

Louisiana Governor’s Office of Elderly Affairs - Elderly Protective Services

Age 60+, Louisiana resident, experiencing abuse/neglect/exploitation.

No strict limit; prioritizes low-income.

None specified.

Focus on urban and rural elder abuse cases.

Senior Rx Program

Louisiana Senior Rx (Prescription Assistance)

Age 65+, Louisiana resident, no/low prescription coverage.

Varies by linked program; ~$30,000/year suggested.

None specified.

Bridges gaps in Medicare Part D coverage.

Veterans Aid and Attendance (A&A) Benefit

Louisiana VA Aid and Attendance (Federal/State Coordination)

Wartime veteran or spouse, age 65+ or disabled, needs ADL help, Louisiana resident.

Net income minus medical expenses < $1,984/month (individual with A&A).

~$155,356 (2025 net worth limit).

High veteran population in rural areas.

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