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Ferncrest Manor
Nursing Home, Respite Care & Skilled Nursing · New Orleans, LA
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Exterior view of Ferncrest Manor with parking area Exterior view of Ferncrest Manor building Healthcare worker measuring blood pressure of a senior resident Elderly man playing with a young boy in a garden. Three women exercising with dumbbells outdoors YouTube Video

Ferncrest Manor

Nursing Home, Respite Care & Skilled Nursing · New Orleans, LA
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
14500 Hayne Blvd, New Orleans, LA 70128 View map Calculator: See prices in your area
Ferncrest Manor accepts Medicare, Medicaid, and private pay.
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Ferncrest Manor accepts Medicare, Medicaid, and private pay.

Overview of Ferncrest Manor

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Ferncrest Manor Living Center is a nursing home that excels in providing quality-care. The nursing home is committed to assisting its residents with their everyday living in a way that’s hassle-free and rewarding. Ferncrest practices its person-centered approach with enriching activities that contribute to a high success rate for recovery.  
Nursing home residents receive quality therapy and other specific treatment plans that also can protect and serve the needs of its seniors. Personal care and assistance with everyday living are supported by the staff. Residents are encouraged to take part in stimulating social activities such as art and crafts, bingo, card games, and field trips. 

Facility Direct Line (504) 246-1426
Facility Direct Line (504) 246-1426 admissions@ferncrest.com
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Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▼ 58.4% Below LA avg. ▼ 58.4% Below LA avg.LA average: 2.4Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▼ 63.8% Below LA avg. ▼ 63.8% Below LA avg.LA average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▼ 58.4% Below LA avg. ▼ 58.4% Below LA avg.LA average: 2.4Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
At LA avg. At LA avg.LA average: 2.0Click the badge to see the full State ranking.Click here to see the full State ranking.
By The Numbers

Community insights.

Bed count Info A large-scale community that may provide a wide range of amenities, services, and structured programs. 200 Rank #8 / 259Bed count — State benchmarkedThis home is ranked 8th out of 259 homes we track in Louisiana for bed count. Shows this facility's certified or reported bed count compared to other Louisiana facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Louisiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

High-capacity home · May provide extensive amenities, services and programs.

Occupancy rate Info Occupancy lower than 85% suggests more openings may be available. Rank #110 / 169Occupancy rate — State benchmarkedThis home is ranked 110th out of 169 homes we track in Louisiana for occupancy. Shows this facility's occupancy rate versus the Louisiana average, with its Statewide rank out of 169. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Louisiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
66% This home usually has availability
Lower occupancy than the Louisiana average: 72.4%
Residents per day (avg) Info The average number of residents living at this facility on a given day. CMS calculates this figure from the facility's Minimum Data Set (MDS) assessments and uses this value for other measures like Hours Per Resident Per Day (HPRD) and 5-Star Staffing rating.
133
Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
620 days
BBB Rating Info An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
A+ Not Accredited
How BBB ratings work

Therapy & Rehabilitation

1 service
Respite Care

Staffing & Medical

1 service
Doctor on Staff

Additional Services

1 service
Rehabilitation

Additional Policies & Features

Pets not allowed

Amenities & Lifestyle

ActivitiesFerncrest Manor offers a variety of activities for residents, including music hour, card games, bingo, reading time, arts and crafts, and field trips
Specific ProgramsComplex Care, Medical & Skilled Nursing, Physical, Speech, Occupational and Respiratory Therapy, Wound Care, Short and Long-Term Rehabilitation
Operating HoursOpen 24 hours

Contact Ferncrest Manor

Inspection History

In Louisiana, the Department of Health, Health Standards Section performs unannounced onsite surveys to verify that healthcare providers meet both state licensing and federal safety rules.

Show Inspection Reports

CMS Health Inspection History

Inspections Since 2023 · 3 years of data
Total health inspections 14

Louisiana average 6.5

Last Health inspection on Jun 2025

Total health citations
74 Rank #196 / 199Health citations — State benchmarkedThis home is ranked 196th out of 199 homes we track in Louisiana for health citations. Shows this facility's total health deficiency citations benchmarked to the Louisiana State average, with a ranking across all 199 LA facilities. Lower citation counts earn a better rank.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Louisiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Louisiana average 25.7

Citations per inspection
5.29 Rank #161 / 199Citations per inspection — State benchmarkedThis home is ranked 161st out of 199 homes we track in Louisiana for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Louisiana mean across 199 facilities with citation data. Lower is better.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Louisiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Louisiana average 3.95

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

37 of 74 citations resulted from standard inspections; and 37 of 74 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical health citations
5
355% worse than Louisiana average

Louisiana average: 1.1

Serious health citations
1
100% worse than Louisiana average

Louisiana average: 0.5

5 critical citations Louisiana average: 1.1
1 serious citation Louisiana average: 0.5
68 moderate citations Louisiana average: 23.7
0 minor citations Louisiana average: 0.4
Citations history (last 3 years)
Quality of Care moderate citation Jun 24, 2025
Corrected
Care Planning moderate citation Jun 24, 2025
Corrected
Resident Rights moderate citation Jun 24, 2025
Corrected
Administration moderate citation May 29, 2025
Corrected

Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 142
Employees 133
Contractors 9
Staff to resident ratio 1.19 : 1
20% fewer staff per resident than Louisiana average
Louisiana average ratio: 1.50 : 1 Louisiana average ratio: 1.50 : 1See full Louisiana ranking
Avg staff/day 57
Average shift 7 hours
15% worse than Louisiana average
Louisiana average: 8.2 hours Louisiana average shift: 8.2 hoursSee full Louisiana ranking
Total staff hours (quarter) 36,892

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info All 7 RN Staff are full-time employees. No contractors work on this role. 7
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 6.7 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info All 34 LPN Staff are full-time employees. No contractors work on this role. 34
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 6.4 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info All 55 CNA Staff are full-time employees. No contractors work on this role. 55
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.3 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

4.5%

1,658 contractor hours this quarter

Physical Therapy Assistant: 2 Physical Therapy Aide: 2 Speech Language Pathologist: 2 Respiratory Therapy Technician: 1 Therapeutic Recreation Specialist: 1 Qualified Social Worker: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant5505518,65592100%9.3
Licensed Practical Nurse340347,42392100%6.4
Qualified Activities Professional220225,65592100%8.8
Registered Nurse7071,2578795%6.7
Dietitian2028916672%7.3
Nurse Practitioner1015496368%8.7
Respiratory Therapy Technician0115306267%8.6
Mental Health Service Worker1014886267%7.9
Clinical Nurse Specialist1013175863%5.5
Physical Therapy Aide0223144650%6.7
Speech Language Pathologist0222915863%4.5
Qualified Social Worker0111864347%4.3
Therapeutic Recreation Specialist0111842325%8
Physical Therapy Assistant0221522932%5.1
Administrator10010092100%—
55 Certified Nursing Assistant
% of Days 100%
34 Licensed Practical Nurse
% of Days 100%
22 Qualified Activities Professional
% of Days 100%
7 Registered Nurse
% of Days 95%
View All Staffing Data in New Orleans

Penalties and fines

Includes penalties issued in 2024

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $403K Rank #194 / 199Federal fines — State benchmarkedThis home is ranked 194th out of 199 homes we track in Louisiana for federal fines. Shows this facility's cumulative CMS federal fine dollars versus the Louisiana average among facilities with fines, and where it ranks among 199 facilities in the pool. Lower total dollars mean a better rank.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Louisiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
291% higher than Louisiana average

Louisiana average: $103K

Number of fines 3
48% more fines than Louisiana average

Louisiana average: 2.0

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 1
226% more payment denials than Louisiana average

Louisiana average: 0.3

Fines amount comparison
Fines amount comparison
This facility $403K
Louisiana average $103K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

3 penalties in the past 3 years

Multiple penalties were reported in the last 3 years.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Nov 26, 2024
$51K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Jan 12, 2024
$231K
Payment Denial Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. Jan 12, 2024
60 days

Last updated: Jan 2026

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 8.4
28% better than Louisiana average

Louisiana average: 11.7

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 10.2
50% better than Louisiana average

Louisiana average: 20.4

Long-stay resident measures
Below average Louisiana avg: 2.2 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 15.4%
25% better than Louisiana average

Louisiana average: 20.5%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 11.7%
50% better than Louisiana average

Louisiana average: 23.5%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 3.5%
79% better than Louisiana average

Louisiana average: 17.1%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 0.5%
87% better than Louisiana average

Louisiana average: 3.5%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 11.5%
81% worse than Louisiana average

Louisiana average: 6.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.2%
92% better than Louisiana average

Louisiana average: 2.7%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 2.9%
43% better than Louisiana average

Louisiana average: 5.1%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 1.6%
In line with Louisiana average

Louisiana average: 1.6%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 22.2%
9% worse than Louisiana average

Louisiana average: 20.4%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.3%
8% better than Louisiana average

Louisiana average: 91.5%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 87.3%
8% worse than Louisiana average

Louisiana average: 94.9%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 3.52
35% worse than Louisiana average

Louisiana average: 2.61

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 1.64
41% better than Louisiana average

Louisiana average: 2.77

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 97.8%
19% better than Louisiana average

Louisiana average: 82.5%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.0%
68% better than Louisiana average

Louisiana average: 3.1%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 16.7%
78% worse than Louisiana average

Louisiana average: 76.2%

Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.

Breakdown by payment type

Medicare

9% of new residents, usually for short-term rehab.

Typical stay 2 - 3 months

Private pay

42% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

48% of new residents, often for long-term daily care.

Typical stay 2 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 119
Medicare
5
4.2% of residents
Medicaid
111
93.3% of residents
Private pay or other
3
2.5% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

For-profit
Operated by a single business entity.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$9.6M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$1.7M
For-profit Operated by a single business entity.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$9.6M Rank #91 / 192Net patient revenue — State benchmarkedThis home is ranked 91st out of 192 homes we track in Louisiana. Shows this facility's net patient revenue compared to the Louisiana average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Louisiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$1.7M
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$2.6M
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #27 / 192Payroll costs — State benchmarkedThis home is ranked 27th out of 192 homes we track in Louisiana. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Louisiana average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Louisiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
$6.0M 62.4% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #8 / 191Payroll % of net patient revenue — State benchmarkedThis home is ranked 8th out of 191 homes we track in Louisiana. Shows payroll as a percentage of net patient revenue versus the Louisiana average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Louisiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$5.3M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$11.3M
How we calculate these figures

This home is owned by Lexis Nunez

Certified by the Centers for Medicare & Medicaid Services authority — CMS Certification Number: 195214

Show certification details

Who this home usually serves

TYPE OF STAY

Mostly long-term care residents

Most residents stay for extended periods and receive ongoing daily care.

New residents most often arrive under Medicaid (48% of admissions), and a typical Medicaid stay runs around 2 years.

Admissions
99 total

Coverage residents most often arrive under.

Medicare 9%
Private pay 42%
Medicaid 48%
Discharges
65 total

Coverage residents most often leave under.

Medicare 14%
Private pay 8%
Medicaid 78%

Admissions and discharges reflect care patterns over time — they are not used to rate this facility.

How we assess these insights

Places of interest near Ferncrest Manor

Address 14500 Hayne Blvd, New Orleans, LA 70128

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Info below is compiled from CMS reports & the LA Dept. of Health (LDH), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment. PC (Palliative Care): Comfort-focused care for serious illness at any stage, including alongside curative treatment.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Louisiana average is: 47.9% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
Audubon Retirement Village ★ ★ ★ ★ ★
NH
SNF
New Orleans (Audubon)
142
Facility 142
LA AVG 113
Rank #69 / 259
79.5%
Facility 79.5%
LA AVG 72.4%
Rank #65 / 169
+10%
5.18
Facility 5.18
LA AVG 4.14
Rank #9 / 192
 ★ ★ ★ ★ ★ ★ ★ ★ ★ ☆ ★ ★ ★ ★ ☆ -6%+25%
$0
Facility $0
LA AVG $107.9k
Rank #1 / 199
8
Facility 8
LA AVG 25.7
Rank #7 / 199
2.7
Facility 2.7
LA AVG 3.9
Rank #30 / 199
-113-
73
Facility 73
LA AVG 40
Rank #20 / 343
Ayame Dinkler
$14.2MFiscal year ending 12/2023
Facility $14.2MFiscal year ending 12/2023
LA AVG $9.8M
Rank #25 / 192
$0.0kFiscal year ending 12/2023
Facility $0.0kFiscal year ending 12/2023
LA AVG $4.5M
Rank #192 / 192
0%Fiscal year ending 12/2023195638
St Anthony Community Care Center ★ ★ ★ ★ ★
NH
SNF
Metairie
124
Facility 124
LA AVG 113
Rank #104 / 259
64.8%
Facility 64.8%
LA AVG 72.4%
Rank #113 / 169
-11%
3.52
Facility 3.52
LA AVG 4.14
Rank #134 / 192
 ★ ★ ★ ★ ☆ ★ ★ ☆ ☆ ☆ ★ ★ ★ ★ ★ +49%-15%
$0
Facility $0
LA AVG $107.9k
Rank #1 / 199
16
Facility 16
LA AVG 25.7
Rank #43 / 199
2.3
Facility 2.3
LA AVG 3.9
Rank #10 / 199
-80-
56
Facility 56
LA AVG 40
Rank #74 / 343
-
$7.7MFiscal year ending 06/2024
Facility $7.7MFiscal year ending 06/2024
LA AVG $9.8M
Rank #134 / 192
$4.1MFiscal year ending 06/2024
Facility $4.1MFiscal year ending 06/2024
LA AVG $4.5M
Rank #109 / 192
53.1%Fiscal year ending 06/2024
Facility 53.1%Fiscal year ending 06/2024
LA AVG 47.9%
Rank #37 / 191
195570
Marrero Healthcare Center ★ ★ ★ ★ ★
NH
SNF
Marrero (Walkertown)
105
Facility 105
LA AVG 113
Rank #151 / 259
79.5%
Facility 79.5%
LA AVG 72.4%
Rank #65 / 169
+10%
3.25
Facility 3.25
LA AVG 4.14
Rank #149 / 192
 ★ ★ ★ ★ ★ ★ ★ ☆ ☆ ☆ ★ ★ ★ ☆ ☆ -34%-21%
$46.3k
Facility $46.3k
LA AVG $107.9k
Rank #139 / 199
17
Facility 17
LA AVG 25.7
Rank #49 / 199
3.4
Facility 3.4
LA AVG 3.9
Rank #69 / 199
284-
46
Facility 46
LA AVG 40
Rank #122 / 343
Phillip Sweeney
$9.6MFiscal year ending 12/2023
Facility $9.6MFiscal year ending 12/2023
LA AVG $9.8M
Rank #87 / 192
$3.9MFiscal year ending 12/2023
Facility $3.9MFiscal year ending 12/2023
LA AVG $4.5M
Rank #116 / 192
40.9%Fiscal year ending 12/2023
Facility 40.9%Fiscal year ending 12/2023
LA AVG 47.9%
Rank #153 / 191
195336
Jo Ellen Smith Convalescent Center ★ ★ ★ ★ ☆
NH
HOS
MC
PC
RC
SNF
New Orleans (Orleans Parish)
108
Facility 108
LA AVG 113
Rank #145 / 259
--
3.58
Facility 3.58
LA AVG 4.14
Rank #124 / 192
 ★ ★ ★ ★ ☆ ★ ★ ☆ ☆ ☆ ★ ★ ★ ★ ☆ -57%-14%
$0
Facility $0
LA AVG $107.9k
Rank #1 / 199
16
Facility 16
LA AVG 25.7
Rank #43 / 199
2.0
Facility 2.0
LA AVG 3.9
Rank #2 / 199
-119-
47
Facility 47
LA AVG 40
Rank #115 / 343
Fbgm, L.l.c
$15.7MFiscal year ending 12/2023
Facility $15.7MFiscal year ending 12/2023
LA AVG $9.8M
Rank #17 / 192
$6.3MFiscal year ending 12/2023
Facility $6.3MFiscal year ending 12/2023
LA AVG $4.5M
Rank #23 / 192
40.4%Fiscal year ending 12/2023
Facility 40.4%Fiscal year ending 12/2023
LA AVG 47.9%
Rank #157 / 191
195204
Ferncrest Manor ★ ☆ ☆ ☆ ☆
NH
RC
SNF
New Orleans
200
Facility 200
LA AVG 113
Rank #8 / 259
66.4%
Facility 66.4%
LA AVG 72.4%
Rank #110 / 169
-8%- ★ ☆ ☆ ☆ ☆ ★ ☆ ☆ ☆ ☆ ★ ★ ☆ ☆ ☆ +5%-
$402.9k
Facility $402.9k
LA AVG $107.9k
Rank #194 / 199
74
Facility 74
LA AVG 25.7
Rank #196 / 199
5.3
Facility 5.3
LA AVG 3.9
Rank #161 / 199
6133A+-Lexis Nunez
$9.6MFiscal year ending 12/2023
Facility $9.6MFiscal year ending 12/2023
LA AVG $9.8M
Rank #91 / 192
$6.0MFiscal year ending 12/2023
Facility $6.0MFiscal year ending 12/2023
LA AVG $4.5M
Rank #27 / 192
62.4%Fiscal year ending 12/2023
Facility 62.4%Fiscal year ending 12/2023
LA AVG 47.9%
Rank #8 / 191
195214
Nursing Home Explorer

Financial Assistance for
Nursing Home in Louisiana

Ferncrest Manor is located in New Orleans, Louisiana.
Here are the financial assistance programs available to residents in Louisiana.

Get Financial aid guidance

Community Choices Waiver

Louisiana Medicaid Community Choices

Age 65+ or 21+ with disability
General Louisiana resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
LA

High demand in urban areas.

Benefits
In-home care (5-7 hours/day) Respite (240 hours/year) Home modifications Transitional support

Louisiana Elderly and Disabled Adults Program

LA EDA Program

Age 60+
General Louisiana resident, at risk of nursing home.
Income Limits ~$1,800/month varies
Asset Limits $5,000 individual
LA

Limited funding; rural focus.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Long Term-Personal Care Services (LT-PCS)

Louisiana Medicaid Long Term-Personal Care Services

Age 65+ or disabled
General Louisiana resident, Medicaid-eligible, needs ADL assistance.
Income Limits (2025) $943/month (individual), $1,415/month (couple).
Asset Limits $2,000 (individual), $3,000 (couple).
LA

Medically Needy Spend-Down option available.

Benefits
ADL/IADL assistance (20-32 hours/week, varies by need)

Program of All-Inclusive Care for the Elderly (PACE)

Louisiana PACE

Age 55+
General Louisiana resident, Medicare/Medicaid-eligible, nursing home-level care need, safe community living possible.
Income Limits (2025) No strict limit; Medicaid portion $2,901/month max.
Asset Limits $2,000 (individual) for Medicaid; none for Medicare-only.
LA

Limited centers (e.g., Baton Rouge, Lafayette).

Benefits
Adult day care Medical care Personal care Transportation Drugs Respite

Adult Day Health Care (ADHC) Waiver

Louisiana Medicaid Adult Day Health Care Waiver

Age 65+ or 22-64 with disabilities
General Louisiana resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) $2,901/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
LA

Includes transitional support from nursing homes.

Benefits
Adult day care (up to 8 hours/day, 5 days/week) Personal care Respite Transitional aid

Aged, Blind, and Disabled (ABD) Medicaid

Louisiana Medicaid Aged, Blind, and Disabled Program

Age 65+
General blind, or disabled, Louisiana resident, Medicaid-eligible.
Income Limits (2025) $943/month (individual), $1,415/month (couple).
Asset Limits $2,000 (individual), $3,000 (couple).
LA

Medically Needy Spend-Down available.

Benefits
Personal care Adult day care Limited in-home supports

Louisiana Elderly Protective Services (EPS)

Louisiana Governor’s Office of Elderly Affairs - Elderly Protective Services

Age 60+
General Louisiana resident, experiencing abuse/neglect/exploitation.
Income Limits (2025) No strict limit; prioritizes low-income.
Asset Limits None specified.
LA

Focus on urban and rural elder abuse cases.

Benefits
Emergency care Temporary housing Legal aid Care coordination (varies by case)

Senior Rx Program

Louisiana Senior Rx (Prescription Assistance)

Age 65+
General Louisiana resident, no/low prescription coverage.
Income Limits (2025) Varies by linked program; ~$30,000/year suggested.
Asset Limits None specified.
LA

Bridges gaps in Medicare Part D coverage.

Benefits
Prescription cost reduction (up to 50% discounts) Application assistance

Veterans Aid and Attendance (A&A) Benefit

Louisiana VA Aid and Attendance (Federal/State Coordination)

Age —
General Wartime veteran or spouse, age 65+ or disabled, needs ADL help, Louisiana resident.
Income Limits (2025) Net income minus medical expenses < $1,984/month individual with A&A
Asset Limits ~$155,356 2025 net worth limit
LA

High veteran population in rural areas.

Benefits
Cash benefit ($1,478-$2,471/month individual, varies by status) for care costs

Frequently Asked Questions about Ferncrest Manor

What is the occupancy rate at Ferncrest Manor?

Ferncrest Manor's occupancy is 55.2%.

Are pets allowed at Ferncrest Manor?

No, Ferncrest Manor has a no-pet policy.

Does Ferncrest Manor operate as a for-profit or non-profit?

Ferncrest Manor is registered as a for-profit in LA.

Are there photos of Ferncrest Manor?

Yes — there are 5 photos of Ferncrest Manor in the photo gallery on this page.

What is the address of Ferncrest Manor?

Ferncrest Manor is located at 14500 Hayne Blvd, New Orleans, LA 70128.

What is the phone number of Ferncrest Manor?

(504) 246-1426 will put you in contact with the team at Ferncrest Manor.

Is Ferncrest Manor Medicare or Medicaid certified?

Yes — Ferncrest Manor is a CMS-certified provider of Medicare and Medicaid.

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