Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Ferncrest Manor
Ferncrest Manor is a Nursing Home in Louisiana
Ferncrest Manor is a Nursing Home in Louisiana
Ferncrest Manor
Ferncrest Manor is a Nursing Home in Louisiana
Ferncrest Manor is a Nursing Home in Louisiana
Ferncrest Manor Living Center is a nursing home that excels in providing quality-care. The nursing home is committed to assisting its residents with their everyday living in a way that’s hassle-free and rewarding. Ferncrest practices its person-centered approach with enriching activities that contribute to a high success rate for recovery.
Nursing home residents receive quality therapy and other specific treatment plans that also can protect and serve the needs of its seniors. Personal care and assistance with everyday living are supported by the staff. Residents are encouraged to take part in stimulating social activities such as art and crafts, bingo, card games, and field trips.
Quality ratings
Based on health inspections, staffing and quality measures.
Based on deficiencies found during state health inspections.
Based on nurse staffing hours per resident per day.
Based on clinical outcomes for residents.
Capacity and availability
High-capacity home
May provide extensive amenities, services and programs.
Total beds
200
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
57.5%
Residents per day (avg)
114
Occupancy rate
57.5%
Residents per day (avg)
114
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
12% of new residents, usually for short-term rehab.
Typical stay
7 - 8 years
Private pay
46% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
42% of new residents, often for long-term daily care.
Typical stay
23 days
Finances and operations
Proprietary home
Individual
Home revenue
$10.1M
Loss
-$603.0K
Proprietary home
Individual
Home revenue
$10,149,476.00
Loss
$-602,960.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$5.1M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$5.7M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$10.8M
Walk Score: 0 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
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Comparison Chart
The information below is reported by the Louisiana Department of Health, Health Standards Section.Compare Nursing Homes around New Orleans
Bayside Healthcare Center
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Gretna
151
No
-
17
HOMETOWN HEALTHCARE MANAGEMENT
60.9%
$8,117,939.00
$3,507,879.00
43.2%
94.70
2/5
3.1343
3/5
1/5
2/5
-
-
Marrero Healthcare Center
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Marrero
105
No
-
46
SWEENEY, PHILLIP
77.8%
$10,799,748.00
$3,274,873.00
30.3%
87.10
2/5
3.3075
2/5
2/5
2/5
1
-
St. Margaret’s Family of Care
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
HC
Home Care
HC
Hospice Care
New Orleans
112
No
A+
88
THE ST. MARGARET'S DAUGHTERS
85.5%
$13,054,951.00
$4,511,011.00
34.6%
97.30
1/5
4.1713
2/5
1/5
2/5
-
Private / Semi-Private Rooms
Ferncrest Manor
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
New Orleans
200
No
A+
0
NUNEZ, LEXIS
57.5%
$9,619,905.00
$5,088,472.00
52.9%
113.80
1/5
2.4413
1/5
1/5
2/5
3
-
Audubon Retirement Village
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
New Orleans
-
No
-
73
-
-
-
-
-
-
-
-
-
-
-
-
Private Rooms
Places of interest near Ferncrest Manor
11.3 miles from city center
14500 Hayne Blvd, New Orleans, LA 70128
Calculate Travel Distance to Ferncrest Manor
Add your location
Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
144
Total Staff
134
Employees
10
Contractors
34,409
Total Hours (Quarter)
54
Avg Staff/Day
7
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 8 | 6.5 | No |
| Licensed Practical Nurse | 33 | 7.1 | No |
| Certified Nursing Assistant | 55 | 9 | No |
Staff by Category
Administration ⓘ
11 staff
0hs shift avg
Nursing Staff ⓘ
96 staff
8.2hs shift avg
Physicians & Practitioners ⓘ
2 staff
7.1hs shift avg
Therapy Services ⓘ
8 staff
7hs shift avg
Activities & Recreation ⓘ
23 staff
8.8hs shift avg
Social Services ⓘ
1 staff
7.4hs shift avg
Dietary Services ⓘ
2 staff
7.4hs shift avg
Other Services ⓘ
1 staff
8.4hs shift avg
Contractor Analysis
4.3%
of total hours from contractors
1,496 contractor hours this quarter
Respiratory Therapy Technician: 1
Physical Therapy Aide: 1
Qualified Social Worker: 1
Physical Therapy Assistant: 4
Speech Language Pathologist: 2
Therapeutic Recreation Specialist: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 55 | 0 | 55 | 16,410 | 91 | 100% | 9 |
| Licensed Practical Nurse | 33 | 0 | 33 | 7,009 | 91 | 100% | 7.1 |
| Qualified Activities Professional | 22 | 0 | 22 | 5,412 | 91 | 100% | 8.9 |
| Registered Nurse | 8 | 0 | 8 | 1,865 | 87 | 96% | 6.5 |
| Dietitian | 2 | 0 | 2 | 901 | 67 | 74% | 7.4 |
| Respiratory Therapy Technician | 0 | 1 | 1 | 523 | 61 | 67% | 8.6 |
| Mental Health Service Worker | 1 | 0 | 1 | 510 | 61 | 67% | 8.4 |
| Nurse Practitioner | 1 | 0 | 1 | 509 | 62 | 68% | 8.2 |
| Qualified Social Worker | 0 | 1 | 1 | 439 | 59 | 65% | 7.4 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 298 | 52 | 57% | 5.7 |
| Physical Therapy Aide | 0 | 1 | 1 | 234 | 42 | 46% | 5.6 |
| Physical Therapy Assistant | 0 | 4 | 4 | 156 | 27 | 30% | 5.8 |
| Therapeutic Recreation Specialist | 0 | 1 | 1 | 108 | 14 | 15% | 7.7 |
| Speech Language Pathologist | 0 | 2 | 2 | 37 | 5 | 5% | 6.1 |
| Administrator | 11 | 0 | 11 | 0 | 91 | 100% | 0 |
Health Inspection History
Source: CMS Health Citations (Feb 2023 – Jun 2025)
14
Inspections
74
Total Citations
5
Critical (J-L)
1
Serious (G-I)
5.29
Citations/Inspection
Jun 2025
Last Inspection
Citation Severity Distribution
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
17
23% of total
Abuse, Neglect & Exploitation
11
15% of total
Resident Rights
9
12% of total
Pharmacy Services
8
11% of total
Administration
6
8% of total
Infection Control
4
5% of total
Citation Sources
Standard Inspections
37
Complaint Investigations
37
State Comparison (LA)
Avg Citations (State)
25.7
This Facility: 74
Avg Critical (State)
1.1
This Facility: 5
Recent Citations (Last 3 Years)
| Date | Severity ? | Category | Tag | Status |
|---|---|---|---|---|
| Jun 24, 2025 | E | Quality of Care | F0693 | Corrected |
| Jun 24, 2025 | E | Care Planning | F0842 | Corrected |
| Jun 24, 2025 | D | Resident Rights | F0583 | Corrected |
| May 29, 2025 | D | Administration | F0838 | Corrected |
| May 29, 2025 | E | Administration | F0868 | Corrected |
| May 29, 2025 | E | Infection Control | F0880 | Corrected |
| May 29, 2025 | D | Nursing Services | F0727 | Corrected |
| May 29, 2025 | E | Nutrition | F0812 | Corrected |
| May 29, 2025 | E | Pharmacy | F0755 | Corrected |
| May 29, 2025 | E | Pharmacy | F0761 | Corrected |
| May 29, 2025 | E | Care Planning | F0640 | Corrected |
| May 29, 2025 | D | Care Planning | F0641 | Corrected |
| May 29, 2025 | D | Care Planning | F0658 | Corrected |
| May 29, 2025 | D | Resident Rights | F0558 | Corrected |
| May 29, 2025 | E | Resident Rights | F0584 | Corrected |
| Nov 26, 2024 | G | Abuse/Neglect | F0600 | Corrected |
| Nov 26, 2024 | D | Abuse/Neglect | F0609 | Corrected |
| Nov 26, 2024 | E | Administration | F0949 | Corrected |
| Oct 02, 2024 | E | Nursing Services | F0726 | Corrected |
| Oct 02, 2024 | E | Quality of Care | F0695 | Corrected |
| May 16, 2024 | E | Infection Control | F0880 | Corrected |
| May 16, 2024 | E | Pharmacy | F0755 | Corrected |
| May 16, 2024 | D | Quality of Care | F0677 | Corrected |
| May 16, 2024 | D | Quality of Care | F0690 | Corrected |
| May 16, 2024 | D | Care Planning | F0656 | Corrected |
| May 09, 2024 | E | Environmental | F0925 | Corrected |
| May 09, 2024 | E | Quality of Care | F0693 | Corrected |
| Mar 27, 2024 | E | Care Planning | F0842 | Corrected |
| Jan 12, 2024 | D | Abuse/Neglect | F0600 | Corrected |
| Jan 12, 2024 | D | Abuse/Neglect | F0609 | Corrected |
| Jan 12, 2024 | F | Administration | F0851 | Corrected |
| Jan 12, 2024 | E | Pharmacy | F0755 | Corrected |
| Jan 12, 2024 | E | Pharmacy | F0759 | Corrected |
| Jan 12, 2024 | J | Quality of Care | F0678 | Corrected |
| Jan 12, 2024 | D | Quality of Care | F0693 | Corrected |
| Jan 12, 2024 | E | Quality of Care | F0826 | Corrected |
| Jan 12, 2024 | D | Resident Rights | F0580 | Corrected |
| Oct 03, 2023 | D | Quality of Care | F0684 | Corrected |
| Oct 03, 2023 | D | Quality of Care | F0698 | Corrected |
| Sep 20, 2023 | D | Quality of Care | F0692 | Corrected |
| Jul 25, 2023 | K | Abuse/Neglect | F0600 | Corrected |
| Jul 25, 2023 | L | Abuse/Neglect | F0607 | Corrected |
| Jul 25, 2023 | D | Abuse/Neglect | F0609 | Corrected |
| Jul 25, 2023 | D | Abuse/Neglect | F0610 | Corrected |
| Jul 25, 2023 | L | Administration | F0835 | Corrected |
| Jul 25, 2023 | E | Administration | F0940 | Corrected |
| Jul 25, 2023 | E | Infection Control | F0880 | Corrected |
| Jul 25, 2023 | E | Nursing Services | F0732 | Corrected |
| Jul 25, 2023 | D | Nutrition | F0808 | Corrected |
| Jul 25, 2023 | E | Nutrition | F0812 | Corrected |
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit LLC
Resident Census by Payment Source
119
Total Residents
Medicare
5
(4.2%)
ⓘ
Medicaid
111
(93.3%)
ⓘ
Private Pay/Other
3
(2.5%)
ⓘ
Specialized Care Beds
36
Total Specialty Beds
18%
of Bed Capacity
36
Ventilator Beds ⓘ
18%
Programs & Services
Residents' Group
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality Measures
CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.
Source: CMS Nursing Home Compare (Data as of Jan 2026)
High-Risk Clinical Events
8.4
Score
28% better than avg
Louisiana avg: 11.7
Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline
Functional Decline
10.2
Score
50% better than avg
Louisiana avg: 20.4
Composite score based on ADL decline, walking ability decline, and incontinence
Long-Stay Resident Measures
Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.
Need for Help with Daily Activities Increased
15.4%
Lost Too Much Weight
2.9%
Urinary Tract Infection
0.2%
Depressive Symptoms
1.6%
Falls with Major Injury
0.5%
Pneumococcal Vaccine
99.3%
Antipsychotic Use
22.2%
Walking Ability Worsened
11.7%
Influenza Vaccine
87.3%
High Risk Residents with Pressure Ulcers
11.5%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
3.5%
Short-Stay Resident Measures
Measures for residents who stay 100 days or less (typically rehabilitation patients).
Pneumococcal Vaccine
97.8%
19% better than avg
Louisiana: 82.5%
Short-Stay Residents Who Received a New Antipsychotic Medication
1.0%
68% better than avg
Louisiana: 3.1%
Influenza Vaccine
16.7%
78% worse than avg
Louisiana: 76.2%
Penalties & Fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total Fines
$403K
Louisiana avg: $103K
291% worse than avg
Number of Fines
3
Louisiana avg: 2.0
Payment Denials
1
60 total days
Compared to Louisiana Average
Facility: $403K |
Louisiana Avg: $103K
Penalty History
Showing all 4 penalties (Jul 2023 - Nov 2024)
Nov 26, 2024
Civil Money Penalty
$51K
Jan 12, 2024
Civil Money Penalty
$231K
Jan 12, 2024
Payment Denial
60 days
Jul 25, 2023
Civil Money Penalty
$120K
Guides for Better Senior Living
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Claim What’s Yours: Financial Aid for Louisiana Seniors
Program
State Program Name
Eligibility
Benefits
Community Choices Waiver
Louisiana Medicaid Community Choices
- General: Age 65+ or 21+ with disability, Louisiana resident, Medicaid- eligible, nursing home-level care need.
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- LA Specifics: High demand in urban areas.
- Services: In-home care (5-7 hours/day), respite (240 hours/year), home modifications, transitional support.
Louisiana Elderly and Disabled Adults Program
LA EDA Program
- General: Age 60+, Louisiana resident, at risk of nursing home.
- Income Limits: ~$1,800/month (varies).
- Asset Limits: $5,000 (individual).
- LA Specifics: Limited funding; rural focus.
- Services: In-home care (3-5 hours/week), respite (up to 10 days/year), transportation (~5 trips/month).
Long Term-Personal Care Services (LT-PCS)
Louisiana Medicaid Long Term-Personal Care Services
- General: Age 65+ or disabled, Louisiana resident, Medicaid-eligible, needs ADL assistance.
- Income Limits (2025): $943/month (individual), $1,415/month (couple).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- LA Specifics: Medically Needy Spend-Down option available.
- Services: ADL/IADL assistance (20-32 hours/week, varies by need).
Program of All-Inclusive Care for the Elderly (PACE)
Louisiana PACE
- General: Age 55+, Louisiana resident, Medicare/Medicaid-eligible, nursing home-level care need, safe community living possible.
- Income Limits (2025): No strict limit; Medicaid portion $2,901/month max.
- Asset Limits: $2,000 (individual) for Medicaid; none for Medicare-only.
- LA Specifics: Limited centers (e.g., Baton Rouge, Lafayette).
- Services: Adult day care, medical care, personal care, transportation, drugs, respite.
Adult Day Health Care (ADHC) Waiver
Louisiana Medicaid Adult Day Health Care Waiver
- General: Age 65+ or 22-64 with disabilities, Louisiana resident, Medicaid-eligible, nursing home-level care need.
- Income Limits (2025): $2,901/month (300% FBR, individual).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- LA Specifics: Includes transitional support from nursing homes.
- Services: Adult day care (up to 8 hours/day, 5 days/week), personal care, respite, transitional aid.
Aged, Blind, and Disabled (ABD) Medicaid
Louisiana Medicaid Aged, Blind, and Disabled Program
- General: Age 65+, blind, or disabled, Louisiana resident, Medicaid-eligible.
- Income Limits (2025): $943/month (individual), $1,415/month (couple).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- LA Specifics: Medically Needy Spend-Down available.
- Services: Personal care, adult day care, limited in-home supports.
Louisiana Elderly Protective Services (EPS)
Louisiana Governor’s Office of Elderly Affairs - Elderly Protective Services
Official government program page
- General: Age 60+, Louisiana resident, experiencing abuse/neglect/exploitation.
- Income Limits (2025): No strict limit; prioritizes low-income.
- Asset Limits: None specified.
- LA Specifics: Focus on urban and rural elder abuse cases.
- Services: Emergency care, temporary housing, legal aid, care coordination (varies by case).
Senior Rx Program
Louisiana Senior Rx (Prescription Assistance)
- General: Age 65+, Louisiana resident, no/low prescription coverage.
- Income Limits (2025): Varies by linked program; ~$30,000/year suggested.
- Asset Limits: None specified.
- LA Specifics: Bridges gaps in Medicare Part D coverage.
- Services: Prescription cost reduction (up to 50% discounts), application assistance.
Veterans Aid and Attendance (A&A) Benefit
Louisiana VA Aid and Attendance (Federal/State Coordination)
- General: Wartime veteran or spouse, age 65+ or disabled, needs ADL help, Louisiana resident.
- Income Limits (2025): Net income minus medical expenses < $1,984/month (individual with A&A).
- Asset Limits: ~$155,356 (2025 net worth limit).
- LA Specifics: High veteran population in rural areas.
- Services: Cash benefit ($1,478-$2,471/month individual, varies by status) for care costs.
Claim What’s Yours Financial Aid for Louisiana Seniors
Louisiana Medicaid Community Choices
Community Choices Waiver
Requirements:
General:Age 65+ or 21+ with disability, Louisiana resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025):~$2,829/month (300% FBR, individual).- Asset Limits:$2,000 (individual), $3,000 (couple).
LA Specifics:High demand in urban areas.
Benefits without Contact:
- Services: In-home care (5-7 hours/day), respite (240 hours/year), home modifications, transitional support.
LA EDA Program
Louisiana Elderly and Disabled Adults Program
Requirements:
- General:Age 60+, Louisiana resident, at risk of nursing home.
- Income Limits:~$1,800/month (varies).
- Asset Limits:$5,000 (individual).
- LA Specifics:Limited funding; rural focus.
Benefits without Contact:
- Services: In-home care (3-5 hours/week), respite (up to 10 days/year), transportation (~5 trips/month).
Louisiana Medicaid Long Term-Personal Care Services
Long Term-Personal Care Services (LT-PCS)
Requirements:
- General:Age 65+ or disabled, Louisiana resident, Medicaid-eligible, needs ADL assistance.
- Income Limits (2025):$943/month (individual), $1,415/month (couple).
- Asset Limits:$2,000 (individual), $3,000 (couple).
- LA Specifics:Medically Needy Spend-Down option available.
Benefits without Contact:
- Services: ADL/IADL assistance (20-32 hours/week, varies by need).
Louisiana PACE
Program of All-Inclusive Care for the Elderly (PACE)
Requirements:
- General:Age 55+, Louisiana resident, Medicare/Medicaid-eligible, nursing home-level care need, safe community living possible.
- Income Limits (2025):No strict limit; Medicaid portion $2,901/month max.
- Asset Limits:$2,000 (individual) for Medicaid; none for Medicare-only.
- LA Specifics:Limited centers (e.g., Baton Rouge, Lafayette).
Benefits without Contact:
- Services: Adult day care, medical care, personal care, transportation, drugs, respite.
Louisiana Medicaid Adult Day Health Care Waiver
Adult Day Health Care (ADHC) Waiver
Requirements:
- General:Age 65+ or 22-64 with disabilities, Louisiana resident, Medicaid-eligible, nursing home-level care need.
- Income Limits (2025):$2,901/month (300% FBR, individual).
- Asset Limits:$2,000 (individual), $3,000 (couple).
- LA Specifics:Includes transitional support from nursing homes.
Benefits without Contact:
- Services: Adult day care (up to 8 hours/day, 5 days/week), personal care, respite, transitional aid.
Louisiana Medicaid Aged, Blind, and Disabled Program
Aged, Blind, and Disabled (ABD) Medicaid
Requirements:
- General:Age 65+, blind, or disabled, Louisiana resident, Medicaid-eligible.
- Income Limits (2025):$943/month (individual), $1,415/month (couple).
- Asset Limits:$2,000 (individual), $3,000 (couple).
- LA Specifics:Medically Needy Spend-Down available.
Benefits without Contact:
- Services: Personal care, adult day care, limited in-home supports.
Louisiana Governor’s Office of Elderly Affairs - Elderly Protective Services
Louisiana Elderly Protective Services (EPS)
Requirements:
- General:Age 60+, Louisiana resident, experiencing abuse/neglect/exploitation.
- Income Limits (2025):No strict limit; prioritizes low-income.
- Asset Limits:None specified.
- LA Specifics:Focus on urban and rural elder abuse cases.
Benefits without Contact:
- Services: Emergency care, temporary housing, legal aid, care coordination (varies by case).
Louisiana Senior Rx (Prescription Assistance)
Senior Rx Program
Requirements:
- General:Age 65+, Louisiana resident, no/low prescription coverage.
- Income Limits (2025):Varies by linked program; ~$30,000/year suggested.
- Asset Limits:None specified.
- LA Specifics:Bridges gaps in Medicare Part D coverage.
Benefits without Contact:
- Services: Prescription cost reduction (up to 50% discounts), application assistance.
Louisiana VA Aid and Attendance (Federal/State Coordination)
Veterans Aid and Attendance (A&A) Benefit
Requirements:
- General:Wartime veteran or spouse, age 65+ or disabled, needs ADL help, Louisiana resident.
- Income Limits (2025):Net income minus medical expenses < $1,984/month (individual with A&A).
- Asset Limits:~$155,356 (2025 net worth limit).
- LA Specifics:High veteran population in rural areas.
Benefits without Contact:
- Services: Cash benefit ($1,478-$2,471/month individual, varies by status) for care costs.
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