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CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
At 5600 General De Gaulle Drive in New Orleans, Orleans Parish, Louisiana, Our Lady of Wisdom Health Care operates a 138-bed nonprofit skilled nursing facility offering independent living, assisted living, memory care, rehabilitation services, and respite care.
Therapy services include physical therapy, occupational therapy, and speech therapy. On-site amenities comprise a salon, chapel, and courtyard. Activities programming features community outings, life enrichment activities, and volunteer opportunities, with an active resident council guiding facility policies and quality-of-life issues.
The Centers for Medicare & Medicaid Services assigned a 1-star overall rating, reflecting the facility’s performance 58.4% below Louisiana state average across health inspections (63.8% below state), staffing (16.8% below state), and quality measures (50.9% below state).
A June 2023 civil money penalty of $34,000 documents regulatory violations.
Recent inspections identified 23 health citations, including 4 serious violations.
Total nursing hours per resident clock in at 4 hours 17 minutes daily, which exceeds Louisiana’s average by 3%.
Licensed Practical Nurse hours run 25% above state norms, yet Registered Nurse hours lag 11% below state, and weekend RN presence plummets 62% below the state average. The staff-to-resident ratio of 1.21:1 runs 19% worse than Louisiana’s average, a material constraint on supervision capacity.
Quality outcomes for short-stay rehabilitation residents show 43% require re-hospitalization after admission, 55% worse than the state average; and only 31.5% successfully return to home or community settings, compared to the state average of 50.6%. Long-stay residents benefit from excellent preventive care metrics (100% pneumococcal and influenza vaccination rates) and low antipsychotic use at 7.8% (62% better than state), but experience elevated pressure ulcer rates (38% worse than state) and greater walking ability decline (29% worse than state).
The facility operated at substantial net profit through 2019, but in 2024 it recorded a net operating loss of $1.7 million with occupancy declining from 95.6% in 2015 to 66.8% in 2024. Payroll at 62% of revenue remains appropriate.
The architectural design emphasizes household-living models with vaulted ceilings, arched windows, stained-glass details, and unit-level living areas, libraries, and dining spaces.
Our Lady of Wisdom serves Medicare, Medicaid, and private-pay populations seeking skilled nursing and rehabilitation in the New Orleans market, with the understanding that the 1-star CMS rating, documented compliance violations, poor short-stay rehabilitation outcomes, and ongoing financial losses reflect significant care quality and sustainability challenges.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 51st out of 182 homes in Louisiana for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
|
14m per day | ▼ 24% State avg: 19m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
|
1h 30m per day | ▲ 27% State avg: 1h 11m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
|
2h 42m per day | ▲ 15% State avg: 2h 20m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
|
3h 38m per day | ▲ 11% State avg: 3h 16m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
|
3m per day | ▼ 15% State avg: 3m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
|
7m per day | ▼ 43% State avg: 13m per day · National avg: 29m per day |
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
19% fewer staff per resident than Louisiana average
10% better than Louisiana average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
All 6 RN Staff are full-time employees. No contractors work on this role.
6
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hours
Assists with medical care and medications.
All 42 LPN Staff are full-time employees. No contractors work on this role.
42
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.4 hours
Helps with daily care and mobility.
All 90 CNA Staff are full-time employees. No contractors work on this role.
90
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.3 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
2,278 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 90 | 0 | 90 | 31,681 | 92 | 100% | 9.3 |
| Licensed Practical Nurse | 42 | 0 | 42 | 14,080 | 92 | 100% | 9.4 |
| RN Director of Nursing | 7 | 0 | 7 | 3,533 | 71 | 77% | 8.4 |
| Clinical Nurse Specialist | 3 | 0 | 3 | 1,505 | 64 | 70% | 8.1 |
| Registered Nurse | 6 | 0 | 6 | 865 | 61 | 66% | 8 |
| Speech Language Pathologist | 0 | 3 | 3 | 672 | 68 | 74% | 7 |
| Other Dietary Services Staff | 1 | 0 | 1 | 594 | 73 | 79% | 8.1 |
| Respiratory Therapy Technician | 0 | 1 | 1 | 499 | 66 | 72% | 7.6 |
| Administrator | 1 | 0 | 1 | 488 | 61 | 66% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 476 | 59 | 64% | 8.1 |
| Physical Therapy Assistant | 0 | 2 | 2 | 476 | 65 | 71% | 7.3 |
| Dietitian | 1 | 0 | 1 | 464 | 60 | 65% | 7.7 |
| Nurse Practitioner | 1 | 0 | 1 | 456 | 57 | 62% | 8 |
| Physical Therapy Aide | 0 | 2 | 2 | 409 | 59 | 64% | 6.8 |
| Qualified Social Worker | 0 | 3 | 3 | 222 | 41 | 45% | 5.3 |
| Dental Services Staff | 1 | 0 | 1 | 25 | 3 | 3% | 8.3 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
67% lower than Louisiana average
Louisiana average: $103K
51% fewer fines than Louisiana average
Louisiana average: 2.0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Louisiana average
Louisiana average: 0.3
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
13.6
16% worse than Louisiana average
Louisiana average: 11.7
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
22.1
8% worse than Louisiana average
Louisiana average: 20.4
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
20.0%
In line with Louisiana average
Louisiana average: 20.5%
Percent of long-stay residents whose ability to move independently worsened
30.3%
29% worse than Louisiana average
Louisiana average: 23.5%
Percent of low risk long-stay residents who lose control of their bowels or bladder
16.0%
6% better than Louisiana average
Louisiana average: 17.1%
Percent of long-stay residents experiencing one or more falls with major injury
2.9%
17% better than Louisiana average
Louisiana average: 3.5%
Percent of long-stay high risk residents with pressure ulcers
8.7%
38% worse than Louisiana average
Louisiana average: 6.4%
Percent of long-stay residents with a urinary tract infection
1.7%
37% better than Louisiana average
Louisiana average: 2.7%
Percent of long-stay residents who lose too much weight
5.8%
13% worse than Louisiana average
Louisiana average: 5.1%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Louisiana average
Louisiana average: 1.6%
Percent of long-stay residents who received an antipsychotic medication
7.8%
62% better than Louisiana average
Louisiana average: 20.4%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
9% better than Louisiana average
Louisiana average: 91.5%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
5% better than Louisiana average
Louisiana average: 94.9%
Number of hospitalizations per 1,000 long-stay resident days.
3.68
41% worse than Louisiana average
Louisiana average: 2.61
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.00
28% better than Louisiana average
Louisiana average: 2.77
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.5%
21% better than Louisiana average
Louisiana average: 82.5%
Percent of short-stay residents who newly received an antipsychotic medication
0.8%
75% better than Louisiana average
Louisiana average: 3.1%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
93.5%
23% better than Louisiana average
Louisiana average: 76.2%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
43.0%
55% worse than Louisiana average
Louisiana average: 27.8%
Percentage of short-stay residents who had an outpatient emergency department visit.
18.9%
29% worse than Louisiana average
Louisiana average: 14.7%
Percentage of SNF residents who experience falls with major injury during their stay.
1.3%
69% worse than Louisiana average
Louisiana average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
69.1%
29% better than Louisiana average
Louisiana average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
31.5%
38% worse than Louisiana average
Louisiana average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
19% of new residents, usually for short-term rehab.
66% of new residents, often for short stays.
15% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
136
Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Our Lady of Wisdom Health Care based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #40 / 186Payroll — State benchmarkedThis home is ranked 40th out of 186 homes in Louisiana. Shows total annual staff payroll benchmarked to the Louisiana average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
5.4 miles from city center
Estimated distance in miles from New Orleans's city center to Our Lady of Wisdom Health Care's address, calculated via Google Maps.
— 5.56 miles to nearest hospital (LCMC Health Center)
Add your location
Our Lady of Wisdom Health Care is located in New Orleans, Louisiana.
Here are the financial assistance programs available to residents in Louisiana.
The information below is reported by the Louisiana Department of Health, Health Standards Section.
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| Our Lady of Wisdom Health Care |
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. |
New Orleans (Old Aurora) |
138
Facility
138
LA AVG
113
Rank
#78 / 262
| - | - |
4.28
Facility
4.28
LA AVG
4.14
Rank
#51 / 182
| -23% | +3% |
$33.5k
Facility
$33.5k
LA AVG
$107.9k
Rank
#117 / 187
|
23
Facility
23
LA AVG
25.7
Rank
#95 / 187
|
3.8
Facility
3.8
LA AVG
3.9
Rank
#95 / 187
| 4 | 128 | - |
18
Facility
18
LA AVG
37
Rank
#289 / 368
| - |
$10.1M
Facility
$10.1M
LA AVG
$9.6M
Rank
#85 / 186
|
$6.3M
Facility
$6.3M
LA AVG
$3.9M
Rank
#40 / 186
|
62%
Facility
62%
LA AVG
42%
Rank
#41 / 186
| 195509 | ||||
| Poydras Home |
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. |
New Orleans (West Riverside) |
96
Facility
96
LA AVG
113
Rank
#179 / 262
| - | - |
3.22
Facility
3.22
LA AVG
4.14
Rank
#159 / 182
| +28% | -22% |
$0
Facility
$0
LA AVG
$107.9k
Rank
#1 / 187
|
25
Facility
25
LA AVG
25.7
Rank
#109 / 187
|
4.2
Facility
4.2
LA AVG
3.9
Rank
#114 / 187
| - | 60 | A |
92
Facility
92
LA AVG
37
Rank
#3 / 368
| Margaret Elizabeth Hoffmann |
$5.9M
Facility
$5.9M
LA AVG
$9.6M
Rank
#164 / 186
|
$3.7M
Facility
$3.7M
LA AVG
$3.9M
Rank
#142 / 186
|
63.9%
Facility
63.9%
LA AVG
42%
Rank
#34 / 186
| 195614 | ||||
| Touro Woldenberg Village |
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. |
New Orleans (Algiers) |
120
Facility
120
LA AVG
113
Rank
#114 / 262
| - | - |
5.45
Facility
5.45
LA AVG
4.14
Rank
#4 / 182
| -47% | +31% |
$40.2k
Facility
$40.2k
LA AVG
$107.9k
Rank
#121 / 187
|
20
Facility
20
LA AVG
25.7
Rank
#67 / 187
|
2.5
Facility
2.5
LA AVG
3.9
Rank
#20 / 187
| 1 | 109 | - |
60
Facility
60
LA AVG
37
Rank
#65 / 368
| Woldenberg Village Inc |
$20.3M
Facility
$20.3M
LA AVG
$9.6M
Rank
#8 / 186
|
$8.7M
Facility
$8.7M
LA AVG
$3.9M
Rank
#7 / 186
|
42.9%
Facility
42.9%
LA AVG
42%
Rank
#121 / 186
| 195156 | ||||
| St. Margaret’s Family of Care |
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
HC
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC
Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. |
New Orleans (Mid-City) |
112
Facility
112
LA AVG
113
Rank
#136 / 262
| - | - |
4.17
Facility
4.17
LA AVG
4.14
Rank
#58 / 182
| +30% | +1% |
$0
Facility
$0
LA AVG
$107.9k
Rank
#1 / 187
|
38
Facility
38
LA AVG
25.7
Rank
#154 / 187
|
6.3
Facility
6.3
LA AVG
3.9
Rank
#175 / 187
| - | 103 | A+ |
88
Facility
88
LA AVG
37
Rank
#5 / 368
| The St. Margaret's Daughters |
$13.3M
Facility
$13.3M
LA AVG
$9.6M
Rank
#39 / 186
|
$5.2M
Facility
$5.2M
LA AVG
$3.9M
Rank
#75 / 186
|
38.8%
Facility
38.8%
LA AVG
42%
Rank
#152 / 186
| 195437 | ||||
| Ferncrest Manor |
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. |
New Orleans (New Orleans East Area) |
200
Facility
200
LA AVG
113
Rank
#8 / 262
|
55.2%
Facility
55.2%
LA AVG
71.8%
Rank
#156 / 194
| -23% |
2.44
Facility
2.44
LA AVG
4.14
Rank
#180 / 182
| +5% | -41% |
$402.9k
Facility
$402.9k
LA AVG
$107.9k
Rank
#183 / 187
|
74
Facility
74
LA AVG
25.7
Rank
#185 / 187
|
5.3
Facility
5.3
LA AVG
3.9
Rank
#151 / 187
| 6 | 129 | A+ |
0
Facility
0
LA AVG
37
Rank
#352 / 368
| Lexis Nunez |
$12.3M
Facility
$12.3M
LA AVG
$9.6M
Rank
#45 / 186
|
$6.2M
Facility
$6.2M
LA AVG
$3.9M
Rank
#41 / 186
|
50.3%
Facility
50.3%
LA AVG
42%
Rank
#75 / 186
| 195214 |
Our Lady of Wisdom Health Care is in the Old Aurora neighborhood.
Our Lady of Wisdom Health Care has a walk score of 18. Car-dependent. Most errands require a car, with limited nearby walkable options.
Yes — there are 4 photos of Our Lady of Wisdom Health Care in the photo gallery on this page.
(504) 394-5991 will put you in contact with the team at Our Lady of Wisdom Health Care.
Yes — Our Lady of Wisdom Health Care is a CMS-certified provider of Medicare and Medicaid.
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