Florence Hand Home
Nursing Home, Memory Care, Palliative Care, Respite Care & Skilled Nursing · Lagrange, GA
Florence Hand Home
Nursing Home, Memory Care, Palliative Care, Respite Care & Skilled Nursing · Lagrange, GA
Florence Hand Home is a 150-bed skilled nursing facility located in LaGrange, Troup County, Georgia, serving residents across Troup County and surrounding areas. Operated as a government-funded facility with 46 years of operational history, it provides subacute rehabilitation, long-term care, and specialized nursing services. Current occupancy stands at 72%. The facility is car-dependent with a Walk Score of 9, located 6.7 miles from LaGrange’s city center. As a Medicare/Medicaid certified facility, Florence Hand Home maintains federal CMS quality ratings.
Florence Hand Home emphasizes personalized, physician-supervised care with specialized rehabilitation programs: physical, occupational, and speech therapy; cardiac and pulmonary rehabilitation; orthopedic care; stroke recovery; memory care; and wound and respiratory care. Hospice and palliative services address end-of-life and comfort-focused care. Staffing includes 16 registered nurses, 40 licensed practical nurses, and 90 certified nursing aides, providing 4 hours 4 minutes of nursing care per resident daily—13% above Georgia’s state average. The facility maintains A+ Better Business Bureau accreditation, reflecting operational standards and customer satisfaction.
Over nine years of inspections, Florence Hand Home averaged 1.7 deficiencies annually—26% better than Georgia’s average of 2.3 per year. The most recent inspection in September 2024 found zero deficiencies, with a revisit confirming correction of all citations from July 2024, which included dining assistance failures, unsafe chemical storage in a resident room, and improper kitchen food labeling. Life Safety Code and Emergency Preparedness standards remained compliant throughout 2024. An enforcement action for incomplete COVID-19 reporting was documented in August 2022; the facility has since demonstrated compliance with infection control requirements.
CMS quality ratings exceed state averages across all dimensions: health inspection performance is 49% above average, staffing 78% above average, and quality measures 33% above average. Resident outcomes are favorable. High-risk clinical event scores run 29% better than state average, functional decline scores 24% better. Pressure ulcer rates in high-risk residents are 31% below state average.
Florence Hand Home suits residents and families seeking skilled nursing with specialized rehabilitation in an established facility demonstrating strong staffing, above-average clinical performance, and consistent compliance. The facility’s 46-year operational history and government funding provide stability and community integration. Families should discuss current occupancy and service availability directly with the facility before admission.
150-bed community Rank #67 / 664Bed count — State benchmarkedThis home is ranked 67th out of 664 homes in Georgia for bed count. Shows this facility's certified or reported bed count compared to other Georgia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Georgia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
46 years in operation Rank #71 / 671Years in operation — State benchmarkedThis home is ranked 71st out of 671 homes in Georgia for years in operation. Shows how long this facility has been in operation compared to other Georgia facilities. Longer operating histories may benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Georgia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 9 / 100 Rank #738 / 870Walk Score — State benchmarkedThis home is ranked 738th out of 870 homes in Georgia for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Georgia facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Georgia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating: A+ (Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community
Facility TypeNursing Home
StatusSnf/nf Dual Cert
IssuanceApril 22, 1981
CountyTroup
Florence Hand Home is administered by Ms. Elizabeth Fritchely.
Staffing
Key information about the people who lead and staff this community.
ContactMs. Robin Lambeth, Administrative Assistant (per BBB, record updated Jul 2026)
Rehabilitation Services
Respite Care
Short-Term Rehab
24-Hour Staffing
Library
ActivitiesA monthly schedule of recreational programs and activities is planned, including musical entertainment, games, exercise, and community outings
Wellness Program
Specific ProgramsPhysical Therapy, Occupational Therapy, Speech Therapy, Cardiac and Pulmonary Rehab, Telemetry Monitoring, Orthopedic Rehab, Hip Repair/Joint Replacement Recovery, Stroke Recovery Program, Memory Care/Dementia/Alzheimers, Wound Care, Respiratory Care, Tracheostomy Care, Recreational Therapy & Activities, Social Services & Discharge Planning, Hospice/Palliative Care
Inspection History
In Georgia, the Department of Community Health, Healthcare Facility Regulation Division conducts unannounced inspections to ensure facilities adhere to state health and safety requirements.
Since 2017 · 9 years of data
15 deficiencies
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Georgia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2017 vs. Georgia state average
Overall vs. GA average
0 Worse
No metrics in this bucket.
1 Better
Metrics better than Georgia average:
• Total deficiencies (29% below)
• Total deficiencies (29% below)
Deficiencies
| This Facility | GA Average | vs. GA Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 15 | 21 | This facility has 29% fewer total deficiencies than a typical Georgia nursing home (15 vs. GA avg 21).↓ 29% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- The September 10, 2024 re-inspection found all deficiencies from the July 25, 2024 survey were corrected with no new deficiencies cited.
- The July 25, 2024 survey cited three deficiencies involving dining assistance, chemical hazards in a resident's bathroom, and improper food storage and sanitation.
- The December 15, 2022 survey found one deficiency for failing to update a resident’s care plan to reflect current code status orders.
Places of interest near Florence Hand Home
6.7 miles from city center
Estimated distance in miles from Lagrange's city center to Florence Hand Home's address, calculated via Google Maps.
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Frequently Asked Questions about Florence Hand Home
Is Florence Hand Home in a walkable area?
Florence Hand Home has a walk score of 9. Car-dependent. Most errands require a car, with limited nearby walkable options.
How long has Florence Hand Home been in business?
Florence Hand Home has been operating for approximately 46 years, based on available licensing and registration records.
Are pets allowed at Florence Hand Home?
No, Florence Hand Home has a no-pet policy.
What is the best email address for Florence Hand Home?
The team at Florence Hand Home can be reached at lambethro@wghealth.org.
Who is the administrator of Florence Hand Home?
Ms ELIZABETH FRITCHELY is the administrator of Florence Hand Home.
How many beds does Florence Hand Home have?
Florence Hand Home has 150 beds.
Are there photos of Florence Hand Home?
Yes — there is 1 photo of Florence Hand Home in the photo gallery on this page.
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