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Forest Hills Assisted Living Retirement and Care Center
Nursing Home, Assisted Living, Independent Living & Skilled Nursing · Broken Arrow, OK
Entrance view of Forest Hills Assisted Living facility Interior common area with seating and a pool table Interior common area with seating and piano Cozy resident room with bed and decor Common area with seating and residents interacting

Forest Hills Assisted Living Retirement and Care Center

Nursing Home, Assisted Living, Independent Living & Skilled Nursing · Broken Arrow, OK
4304 W Houston St, Broken Arrow, OK 74012 View map Calculator: See prices in your area
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Overview of Forest Hills Assisted Living Retirement and Care Center

Forest Hills Assisted Living offers a nurturing setting for seniors seeking a blend of assistance and independence. Situated in the picturesque city of Broken Arrow, Oklahoma, residents can savor the city’s ample amenities, like parks and museums, while living in a community that’s both secure and uplifting. With professional staff available around the clock, residents can go about their day with the assurance that help is just a call away, making Forest Hills an oasis of compassionate assisted senior living.

Beyond its warm and supportive environment, Forest Hills provides a wide array of services to enhance the daily lives of its residents. From meals to on-site activities aimed at engaging both the mind and body, the community ensures residents have plenty to do. The meticulously maintained grounds and community rooms offer additional spaces for socialization and relaxation. At Forest Hills Assisted Living, seniors can truly embrace their golden years with confidence and dignity.

Facility Direct Line (918) 250-1700
Facility Direct Line (918) 250-1700

Capacity and availability

Residents per day
73
Bed community size
162-bed community Rank #3 / 137Bed count — State benchmarkedThis home is ranked 3rd out of 137 homes we track in Oklahoma for bed count. Shows this facility's certified or reported bed count compared to other Oklahoma facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Oklahoma that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Walk Score
Walk Score: 44 / 100 Rank #89 / 196Walk Score — State benchmarkedThis home is ranked 89th out of 196 homes we track in Oklahoma for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Oklahoma facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Oklahoma that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Occupancy

Occupancy rate
45%
Rank #109 / 117Occupancy rate — State benchmarkedThis home is ranked 109th out of 117 homes we track in Oklahoma for occupancy. Shows this facility's occupancy rate versus the Oklahoma average, with its Statewide rank out of 117. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Oklahoma that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the Oklahoma average: 60.6%
Occupied beds
73 / 162
Average occupied beds in Oklahoma homes 60 beds

License Details

StatusActive
CountyTulsa
License NumberAL7211

Ownership & Operating Entity

Forest Hills Assisted Living Retirement and Care Center is administered by Amber Chavez.

Contact Forest Hills Assisted Living Retirement and Care Center

Inspection History

In Oklahoma, the State Department of Health, Protective Health Services is the regulatory body responsible for conducting unannounced inspections and reporting on facility compliance.

Since 2019 · 7 years of data These figures come from state-published and/or federal inspection records. The period covered can vary depending on document availability. 1 deficiency 8 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Oklahoma state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2019 vs. Oklahoma state average
Overall vs. OK average 0 Worse No metrics in this bucket. 2 Better Metrics better than Oklahoma average:
• Total deficiencies (88% below)
• Deficiencies per inspection (86% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityOK Averagevs. OK Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 18 This facility has 88% fewer total deficiencies than a typical Oklahoma nursing home (1 vs. OK avg 8).↓ 88% better
Deficiencies per inspection Info Average deficiencies per inspection. 0.10.7 This facility has 86% fewer deficiencies per inspection than a typical Oklahoma nursing home (0.1 vs. OK avg 0.7).↓ 86% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityOK Averagevs. OK Avg
Total inspections Info Combined count of all inspections conducted at this facility. 811 This facility has had 27% fewer total inspections than the Oklahoma average (8 vs. OK avg 11). More inspections can mean more regulatory scrutiny rather than worse care.↓ 27% fewer
Show Inspection Reports

This home is administered by Amber Chavez.

What does this home offer?

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Pets Allowed

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Transportation Services

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Fitness and Recreation

Places of interest near Forest Hills Assisted Living Retirement and Care Center

Address 3.6 miles from city center Info Estimated distance in miles from Broken Arrow's city center to Forest Hills Assisted Living Retirement and Care Center's address, calculated via Google Maps.

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Address

Compare Nursing Homes around Broken Arrow

Info below is compiled from CMS reports & the OK State Dept. of Health (OSDH), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level D or higher — meaning actual harm occurred or residents were placed in immediate jeopardy. Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Oklahoma average is: 57.3% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
Cedarcrest Care Center
NH
HOS
MC
RC
SNF
Broken Arrow
89
Facility 89
OK AVG 73
Rank #40 / 137
64.9%
Facility 64.9%
OK AVG 72.6
Rank #78 / 117
-11%
5.27
Facility 5.27
OK AVG 4.57
Rank #14 / 40
 -44%+15%
$0
Facility $0
OK AVG $48.8k
Rank #1 / 42
27
Facility 27
OK AVG 23.5
Rank #33 / 42
3.0
Facility 3.0
OK AVG 5.0
Rank #16 / 42
-58-
30
Facility 30
OK AVG 40
Rank #123 / 196
Shelly Bagwell
$4.6MFiscal year ending 12/2023
Facility $4.6MFiscal year ending 12/2023
OK AVG $11.1M
Rank #36 / 39
$2.8MFiscal year ending 12/2023
Facility $2.8MFiscal year ending 12/2023
OK AVG $6.0M
Rank #33 / 39
60.8%Fiscal year ending 12/2023
Facility 60.8%Fiscal year ending 12/2023
OK AVG 57.3%
Rank #8 / 39
375233
Franciscan Villa
NH
AL
SNF
Broken Arrow
71
Facility 71
OK AVG 73
Rank #59 / 137
--
4.23
Facility 4.23
OK AVG 4.57
Rank #17 / 40
 -54%-8%
$12.7k
Facility $12.7k
OK AVG $48.8k
Rank #28 / 42
8
Facility 8
OK AVG 23.5
Rank #8 / 42
4.0
Facility 4.0
OK AVG 5.0
Rank #25 / 42
188-
9
Facility 9
OK AVG 40
Rank #179 / 196
Jennifer Hart
$9.7MFiscal year ending 12/2023
Facility $9.7MFiscal year ending 12/2023
OK AVG $11.1M
Rank #21 / 39
$5.0MFiscal year ending 12/2023
Facility $5.0MFiscal year ending 12/2023
OK AVG $6.0M
Rank #21 / 39
51.2%Fiscal year ending 12/2023
Facility 51.2%Fiscal year ending 12/2023
OK AVG 57.3%
Rank #21 / 39
375525
Forest Hills Care and Rehab
NH
RC
SNF
Broken Arrow
159
Facility 159
OK AVG 73
Rank #4 / 137
88.1%
Facility 88.1%
OK AVG 72.6
Rank #17 / 117
+21%
4.20
Facility 4.20
OK AVG 4.57
Rank #27 / 40
 -50%-8%
$0
Facility $0
OK AVG $48.8k
Rank #1 / 42
35
Facility 35
OK AVG 23.5
Rank #38 / 42
8.8
Facility 8.8
OK AVG 5.0
Rank #41 / 42
-140A+
47
Facility 47
OK AVG 40
Rank #82 / 196
Oklahoma Acquisitions, LLC
$11.9MFiscal year ending 12/2023
Facility $11.9MFiscal year ending 12/2023
OK AVG $11.1M
Rank #12 / 39
$6.3MFiscal year ending 12/2023
Facility $6.3MFiscal year ending 12/2023
OK AVG $6.0M
Rank #12 / 39
52.9%Fiscal year ending 12/2023
Facility 52.9%Fiscal year ending 12/2023
OK AVG 57.3%
Rank #15 / 39
375392
Aspen Health and Rehab
NH
RC
SNF
Broken Arrow
126
Facility 126
OK AVG 73
Rank #11 / 137
73.8%
Facility 73.8%
OK AVG 72.6
Rank #65 / 117
+2%
5.20
Facility 5.20
OK AVG 4.57
Rank #11 / 40
 -47%+14%
$35.7k
Facility $35.7k
OK AVG $48.8k
Rank #38 / 42
18
Facility 18
OK AVG 23.5
Rank #25 / 42
2.3
Facility 2.3
OK AVG 5.0
Rank #7 / 42
193A+
55
Facility 55
OK AVG 40
Rank #54 / 196
Debora Inks
$11.4MFiscal year ending 12/2023
Facility $11.4MFiscal year ending 12/2023
OK AVG $11.1M
Rank #13 / 39
$6.3MFiscal year ending 12/2023
Facility $6.3MFiscal year ending 12/2023
OK AVG $6.0M
Rank #13 / 39
55.5%Fiscal year ending 12/2023
Facility 55.5%Fiscal year ending 12/2023
OK AVG 57.3%
Rank #10 / 39
375351
Nursing Home Explorer

Financial Assistance for
Nursing Home in Oklahoma

Forest Hills Assisted Living Retirement and Care Center is located in Broken Arrow, Oklahoma.
Here are the financial assistance programs available to residents in Oklahoma.

Get Financial aid guidance

ADvantage Waiver

Oklahoma Medicaid ADvantage

Age 65+ or disabled
General Oklahoma resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
OK

High rural demand; waitlists possible.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($60/day) Home modifications ($1,500 avg.)

Oklahoma Respite Voucher Program

OK Respite Vouchers

Age Caregiver of someone 60+
General Oklahoma resident.
Income Limits ~$2,500/month individual, varies
Asset Limits $40,000 individual
OK

Limited vouchers; rural focus.

Benefits
In-home respite (up to 30 days/year) Adult day care (~$60/day) Facility respite (up to 5 days)

Personal Care Program

Oklahoma Personal Care Program

Age 65+ (or disabled)
General OK resident, Medicaid-eligible, need help with 1+ ADL.
Income Limits (2025) ~$1,255/month (100% FPL, individual); QIT optional.
Asset Limits $2,000 (individual), $3,000 (couple).
OK

No NFLOC required (less stringent than ADvantage); statewide via SoonerCare.

Benefits
Personal care (5-20 hours/week) Bathing Grooming Light housekeeping Meal prep

Older Americans Act (OAA) Services

Oklahoma OAA Services

Age 60+
General OK resident (or spouse of any age); no income/asset limits.
Income Limits (2025) None; donations encouraged for some services.
Asset Limits Not assessed.
OK

11 AAAs; services vary by region (e.g., urban vs. rural).

Benefits
Meals (home-delivered or congregate, ~$5-$7/meal value) Transportation Homemaker services (~4 hours/week) Respite (~5 days/year) Legal aid

Medicare Savings Program (MSP)

Oklahoma Medicare Savings Program

Age 65+ or disabled
General OK resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
OK

Three tiers; includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

VA Aid and Attendance (A&A) and Housebound Benefits

Oklahoma VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General OK resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
OK

High veteran population; supports rural/urban care needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Senior Farmers’ Market Nutrition Program (SFMNP)

Oklahoma SFMNP

Age 60+
General OK resident, low-income.
Income Limits (2025) ~$2,322/month individual, 185% FPL
Asset Limits Not assessed.
OK

Vouchers (~$50/season) via 11 AAAs; farmers’ market focus.

Benefits
Vouchers (~$50/season) for fresh produce at approved markets

Property Tax Exemption for Seniors

Oklahoma Senior Property Tax Exemption

Age 65+
General OK resident, homeowner, low-income.
Income Limits (2025) ~$25,000/year individual, adjusted annually
Asset Limits Not assessed; home value < $1M.
OK

Exemption up to $1,000 of assessed value; homestead required.

Benefits
Tax reduction (~$100-$200/year avg., varies by county)

Frequently Asked Questions about Forest Hills Assisted Living Retirement and Care Center

Is Forest Hills Assisted Living Retirement and Care Center in a walkable area?

Forest Hills Assisted Living Retirement and Care Center has a walk score of 44. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Forest Hills Assisted Living Retirement and Care Center?

According to OK state health department records, Forest Hills Assisted Living Retirement and Care Center's license number is AL7211.

What is the occupancy rate at Forest Hills Assisted Living Retirement and Care Center?

Forest Hills Assisted Living Retirement and Care Center's occupancy is 45%.

Are pets allowed at Forest Hills Assisted Living Retirement and Care Center?

Yes, Forest Hills Assisted Living Retirement and Care Center allows residents to bring their pets.

Who is the administrator of Forest Hills Assisted Living Retirement and Care Center?

Amber Chavez is the administrator of Forest Hills Assisted Living Retirement and Care Center.

How many beds does Forest Hills Assisted Living Retirement and Care Center have?

Forest Hills Assisted Living Retirement and Care Center has 162 beds.

Has Forest Hills Assisted Living Retirement and Care Center had any deficiencies?

Forest Hills Assisted Living Retirement and Care Center has had 1 reported deficiency since 2019 according to records from Oklahoma State Department of Health (OSDH).

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