Forest Hills Assisted Living Retirement and Care Center
Nursing Home, Assisted Living, Independent Living & Skilled Nursing · Broken Arrow, OK
ALM Inspection Grade A+ Info ALM's inspection grade is 97 / 100, an A+ — 14 points above the Oklahoma average for state-licensed facilities (83/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.

Forest Hills Assisted Living Retirement and Care Center

Nursing Home, Assisted Living, Independent Living & Skilled Nursing · Broken Arrow, OK
ALM Inspection Grade A+ Info ALM's inspection grade is 97 / 100, an A+ — 14 points above the Oklahoma average for state-licensed facilities (83/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.

Overview of Forest Hills Assisted Living Retirement and Care Center

Forest Hills Assisted Living offers a nurturing setting for seniors seeking a blend of assistance and independence. Situated in the picturesque city of Broken Arrow, Oklahoma, residents can savor the city’s ample amenities, like parks and museums, while living in a community that’s both secure and uplifting. With professional staff available around the clock, residents can go about their day with the assurance that help is just a call away, making Forest Hills an oasis of compassionate assisted senior living.

Beyond its warm and supportive environment, Forest Hills provides a wide array of services to enhance the daily lives of its residents. From meals to on-site activities aimed at engaging both the mind and body, the community ensures residents have plenty to do. The meticulously maintained grounds and community rooms offer additional spaces for socialization and relaxation. At Forest Hills Assisted Living, seniors can truly embrace their golden years with confidence and dignity.

By The Numbers

Community insights.

Bed count Info A mid-sized community that may balance personal attention with shared amenities and social activities. 162 Rank #2 / 42Bed count — State benchmarked This nursing home is ranked 2nd out of 42 nursing homes we track in Oklahoma for bed count. Shows this facility's certified or reported bed count compared to other Oklahoma facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Oklahoma that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.

Medium-capacity home · Offers a balance of services and community atmosphere.

Walk Score Info Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation. Rank #22 / 46Walk Score — State benchmarked This nursing home is ranked 22nd out of 46 nursing homes we track in Oklahoma for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Oklahoma facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Oklahoma that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
44 / 100
Occupancy rate Info Occupancy lower than 85% suggests more openings may be available. Rank #33 / 37Occupancy rate — State benchmarked This nursing home is ranked 33rd out of 37 nursing homes we track in Oklahoma for occupancy. Shows this facility's occupancy rate versus the Oklahoma average, with its Statewide rank out of 37. Higher occupancy signals strong local demand and financial stability. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Oklahoma that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
45.1% This home usually has availability

Based on 73 residents and 162 beds. Source: state inspection report (Feb 2025)

Lower than the Oklahoma average: 71.8%

About This Community

License Details

StatusActive
CountyTulsa
License NumberAL7211

Ownership & Operating Entity

Forest Hills Assisted Living Retirement and Care Center is administered by Amber Chavez.

Additional Services

1 service
Transportation

Additional Policies & Features

Pets Allowed

Contact Forest Hills Assisted Living Retirement and Care Center

Inspection History

In Oklahoma, the State Department of Health, Protective Health Services is the regulatory body responsible for conducting unannounced inspections and reporting on facility compliance.

Since 2019 · 7 years of data These figures come from state-published data and the state inspection reports we hold on file. The period covered can vary depending on document availability.
Includes all inspection records for this property, which could include management/ownership changes.
1 deficiency 8 inspections

ALM Inspection Grade

97 / 100 Based on data extracted from this facility's inspection reports
How it compares

14 points above the Oklahoma average for state-licensed facilities (83/100)

Category breakdown

Deficiencies Strong

0.13 deficiencies per inspection (1 in 8 inspections) · 4× fewer than the typical state-licensed OK facility (median: 0.5)

0.01 deficiencies per resident bed (1 across 162 beds) · 94% fewer than the typical state-licensed OK facility (median: 0.1)

Inspection grade: 97 out of 100, letter grade A+.

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Oklahoma state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2019 vs. Oklahoma state average
Overall vs. OK average 0 Worse No metrics in this bucket. 2 Better Metrics better than Oklahoma average:
• Total deficiencies (86% below)
• Deficiencies per inspection (86% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityOK Averagevs. OK Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 17.0 This facility has 86% fewer total deficiencies than a typical Oklahoma nursing home (1 vs. OK avg 7).↓ 86% better
Deficiencies per inspection Info Average deficiencies per inspection. 0.10.7 This facility has 86% fewer deficiencies per inspection than a typical Oklahoma nursing home (0.1 vs. OK avg 0.7).↓ 86% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityOK Averagevs. OK Avg
Total inspections Info Combined count of all inspections conducted at this facility. 811.0 This facility has had 27% fewer total inspections than the Oklahoma average (8 vs. OK avg 11). More inspections can mean more regulatory scrutiny rather than worse care.↓ 27% fewer

Places of interest near Forest Hills Assisted Living Retirement and Care Center

Address 3.6 miles from city center Info Estimated distance in miles from Broken Arrow's city center to Forest Hills Assisted Living Retirement and Care Center's address, calculated via Google Maps.

Calculate Travel Distance to Forest Hills Assisted Living Retirement and Care Center

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Address

Compare Nursing Homes around Broken Arrow

Info below is compiled from CMS reports & the OK State Dept. of Health (OSDH), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. This is a proprietary Assisted Living Magazine grade. It is not a government rating. A dash means we have no inspection data for that facility.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Oklahoma average is: 56.7% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
Forest Hills Care and Rehab ★ ★ ★ ★ ☆
NH
RC
SNF
Broken Arrow
159
Facility 159
OK AVG 98
Rank #3 / 42
B-
87.5%
Facility 87.5%
OK AVG 71.8%
Rank #9 / 37
+22%
4.17
Facility 4.17
OK AVG 4.61
Rank #27 / 40
★ ★ ★ ☆ ☆ ★ ★ ★ ☆ ☆ ★ ★ ★ ★ ★ -46%-10%
$0
Facility $0
OK AVG $34.9k
Rank #1 / 42
35
Facility 35
OK AVG 22.8
Rank #38 / 42
8.8
Facility 8.8
OK AVG 4.8
Rank #42 / 42
-139A+
47
Facility 47
OK AVG 40
Rank #20 / 46
Oklahoma Acquisitions, LLC
$14.5MFiscal year ending 12/2024
Facility $14.5MFiscal year ending 12/2024
OK AVG $11.8M
Rank #11 / 41
$7.4MFiscal year ending 12/2024
Facility $7.4MFiscal year ending 12/2024
OK AVG $6.2M
Rank #12 / 41
51.3%Fiscal year ending 12/2024
Facility 51.3%Fiscal year ending 12/2024
OK AVG 56.7%
Rank #18 / 41
375392
Aspen Health and Rehab ★ ★ ★ ☆ ☆
NH
RC
SNF
Broken Arrow
126
Facility 126
OK AVG 98
Rank #11 / 42
C-
91.3%
Facility 91.3%
OK AVG 71.8%
Rank #5 / 37
+27%
5.24
Facility 5.24
OK AVG 4.61
Rank #11 / 40
★ ★ ★ ☆ ☆ ★ ★ ★ ★ ☆ ★ ★ ★ ★ ☆ -35%+14%
$35.7k
Facility $35.7k
OK AVG $34.9k
Rank #39 / 42
17
Facility 17
OK AVG 22.8
Rank #20 / 42
2.4
Facility 2.4
OK AVG 4.8
Rank #10 / 42
1115A+
55
Facility 55
OK AVG 40
Rank #12 / 46
Debora Inks
$13.7MFiscal year ending 12/2024
Facility $13.7MFiscal year ending 12/2024
OK AVG $11.8M
Rank #13 / 41
$6.6MFiscal year ending 12/2024
Facility $6.6MFiscal year ending 12/2024
OK AVG $6.2M
Rank #14 / 41
47.7%Fiscal year ending 12/2024
Facility 47.7%Fiscal year ending 12/2024
OK AVG 56.7%
Rank #25 / 41
375351
Senior Suites Healthcare ★ ★ ☆ ☆ ☆
NH
SNF
Broken Arrow
92
Facility 92
OK AVG 98
Rank #23 / 42
B-
87.5%
Facility 87.5%
OK AVG 71.8%
Rank #9 / 37
+22%
4.20
Facility 4.20
OK AVG 4.61
Rank #27 / 40
★ ★ ☆ ☆ ☆ ★ ★ ☆ ☆ ☆ ★ ★ ★ ★ ☆ -15%-9%
$0
Facility $0
OK AVG $34.9k
Rank #1 / 42
31
Facility 31
OK AVG 22.8
Rank #34 / 42
5.2
Facility 5.2
OK AVG 4.8
Rank #31 / 42
-81-
18
Facility 18
OK AVG 40
Rank #38 / 46
Cox Building Company, Inc
$7.3MFiscal year ending 12/2024
Facility $7.3MFiscal year ending 12/2024
OK AVG $11.8M
Rank #30 / 41
$3.7MFiscal year ending 12/2024
Facility $3.7MFiscal year ending 12/2024
OK AVG $6.2M
Rank #30 / 41
50.1%Fiscal year ending 12/2024
Facility 50.1%Fiscal year ending 12/2024
OK AVG 56.7%
Rank #21 / 41
375528
Cedarcrest Care Center ★ ★ ☆ ☆ ☆
NH
HOS
MC
RC
SNF
Broken Arrow
89
Facility 89
OK AVG 98
Rank #24 / 42
C
66.2%
Facility 66.2%
OK AVG 71.8%
Rank #24 / 37
-8%
5.14
Facility 5.14
OK AVG 4.61
Rank #13 / 40
★ ★ ☆ ☆ ☆ ★ ★ ★ ★ ☆ ★ ★ ★ ★ ☆ -33%+12%
$0
Facility $0
OK AVG $34.9k
Rank #1 / 42
28
Facility 28
OK AVG 22.8
Rank #31 / 42
4.0
Facility 4.0
OK AVG 4.8
Rank #21 / 42
-59-
30
Facility 30
OK AVG 40
Rank #31 / 46
Shelly Bagwell
$4.7MFiscal year ending 12/2024
Facility $4.7MFiscal year ending 12/2024
OK AVG $11.8M
Rank #38 / 41
$2.9MFiscal year ending 12/2024
Facility $2.9MFiscal year ending 12/2024
OK AVG $6.2M
Rank #36 / 41
60.9%Fiscal year ending 12/2024
Facility 60.9%Fiscal year ending 12/2024
OK AVG 56.7%
Rank #6 / 41
375233

Rank badges are statewide and care-type specific: each nursing home is ranked against every other OK nursing home we track that reports that metric, not just the 4 on this page. See how we rank facilities

Financial assistance

Programs that may help with care and living costs in Oklahoma

Forest Hills Assisted Living Retirement and Care Center is in Broken Arrow, Oklahoma. These programs may support different care settings or living expenses. A listing does not confirm this community participates; our concierge team can help confirm.

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Cash support · veterans

VA Aid and Attendance (A&A) and Housebound Benefits

VA Aid and Attendance (A&A) and Housebound Benefits

Who it is for
Veterans or survivors with VA pension eligibility and an Aid and Attendance or Housebound medical need
Income limit
2026 · Countable income is compared with the applicable maximum annual pension rate (MAPR), which varies by dependents and benefit category. For a veteran with one dependent and Aid and Attendance, MAPR is $34,488/year.
Asset limit
VA pension net-worth ceiling is $163,699 from December 1, 2025 through November 30, 2026. Net worth includes countable assets plus income for VA purposes; exclusions and transfer rules apply.

Eligibility

General
Aid and Attendance or Housebound is an increased VA pension rate for eligible veterans or surviving spouses who meet pension and additional care/disability requirements; it is not a stand-alone state benefit.
OK specifics
Federal VA pension rules apply nationwide.

What it provides

  • Monthly pension is based on the applicable MAPR less countable annual income; divided by 12. Maximum annual veteran Aid and Attendance rates are $29,093 without dependents and $34,488 with one dependent; actual payments may be lower.
In-home & community support

ADvantage Waiver

ADvantage Waiver

Eligibility

General
Meet SoonerCare financial rules and nursing-facility level of care; be age 65+ or a qualifying disabled adult; needs must be safely met at home with waiver and community supports. Additional exclusions apply.

What it provides

  • Assessed supports may include personal care; adult day health; respite; case management; home-delivered meals; environmental modifications; equipment and therapies.
Caregiver respite

DDS Respite Voucher Program

DDS Respite Voucher Program

Eligibility

General
The linked DDS Respite Voucher Program requires a care recipient with a developmental disability and other program criteria; it is not a general age-60+ caregiver benefit.
OK specifics
Care recipient must not receive services under a DDS home/community waiver. Provider eligibility and voucher rules apply.

What it provides

  • Vouchers let approved caregivers pay another person to provide respite care; the caregiver selects the provider and agrees the rate.
In-home support

State Plan Personal Care (SPPC)

State Plan Personal Care (SPPC)

Eligibility

General
Medicaid State Plan Personal Care serves individuals of any age, including children and older adults, who meet financial and medical level-of-care criteria.
OK specifics
A nursing assessment establishes care needs and a care plan.

What it provides

  • Authorized assistance with bathing; grooming; transfers; toileting; meals; laundry; shopping and light housekeeping; nursing assessment and care-plan oversight.
In-home & community support

Older Americans Act (OAA) Services

Older Americans Act (OAA) Services

Who it is for
Adults 60+ looking for meals, in-home help or other local aging services

Eligibility

General
Services are offered through Area Agencies on Aging to adults age 60+ and other specified eligible groups; individual service criteria and availability vary.

What it provides

  • Local programs may provide congregate or home-delivered meals; in-home assistance; transportation; health promotion; legal assistance and caregiver support.
Medicare costs

Medicare Savings Program (MSP)

Medicare Savings Program (MSP)

Who it is for
Medicare beneficiaries with limited income who need help with premiums or cost sharing

Eligibility

General
Medicare beneficiary; the state determines the applicable Medicare Savings Program. QMB helps with premiums and Medicare cost sharing; SLMB and QI generally help with Part B premiums.
OK specifics
QI requires annual application and is funded first-come, first-served with priority for prior recipients. QMB, SLMB and QI confer Part D Extra Help.

What it provides

  • QMB pays eligible Part A/Part B premiums and Medicare deductibles and cost sharing; SLMB and QI pay Part B premiums. The exact benefit depends on the approved program.
Energy assistance

Low-Income Home Energy Assistance Program (LIHEAP)

Low-Income Home Energy Assistance Program (LIHEAP)

Who it is for
Income-eligible households responsible for home heating or energy costs

Eligibility

General
Income-eligible households with qualifying home-energy costs; the administering agency applies household-size and program eligibility rules.
OK specifics
Life-threatening energy-crisis assistance is available year-round. Winter-heating enrollment is anticipated to open December 15, 2026, subject to federal funding; later FY2027 application periods are separately scheduled.

What it provides

  • Winter-heating; summer-cooling and energy-crisis assistance during designated application periods.
Cash income support

State Supplemental Payment (SSP)

State Supplemental Payment (SSP)

Eligibility

General
Oklahoma residents who are aged 65+, blind or disabled and meet SSI-related eligibility plus state income and resource requirements.

What it provides

  • A state cash supplement for qualifying low-income people; the payment is determined through an individual eligibility review.
Know before you visit

Frequently Asked Questions about Forest Hills Assisted Living Retirement and Care Center

Quick answers from public records and the community's own listing.
01 Is Forest Hills Assisted Living Retirement and Care Center in a walkable area?
Forest Hills Assisted Living Retirement and Care Center has a walk score of 44. Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.
02 What is the license number of Forest Hills Assisted Living Retirement and Care Center?
According to OK state health department records, Forest Hills Assisted Living Retirement and Care Center's license number is AL7211.
03 What is the occupancy rate at Forest Hills Assisted Living Retirement and Care Center?
Forest Hills Assisted Living Retirement and Care Center's occupancy is 45.1%.
04 Are pets allowed at Forest Hills Assisted Living Retirement and Care Center?
Yes, Forest Hills Assisted Living Retirement and Care Center allows residents to bring their pets.
05 Who is the administrator of Forest Hills Assisted Living Retirement and Care Center?
Amber Chavez is the administrator of Forest Hills Assisted Living Retirement and Care Center.
06 How many beds does Forest Hills Assisted Living Retirement and Care Center have?
Forest Hills Assisted Living Retirement and Care Center has 162 beds.
07 Has Forest Hills Assisted Living Retirement and Care Center had any deficiencies?
Forest Hills Assisted Living Retirement and Care Center has had 1 reported deficiency according to records from Oklahoma State Department of Health (OSDH).