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CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Fulton Center for Rehabilitation and Healthcare is a 176-bed for-profit nursing facility in Gloversville, Fulton County, established in 1967. It provides short-term rehabilitation, long-term care, and skilled nursing services as part of Centers Health Care network. Medicare and Medicaid certified with 94 percent occupancy averaging 166 residents, it maintains family councils. The facility occupies a scenic Mohawk Valley setting.
Fulton Center received a one-star overall CMS rating, significantly below state average of 3.33 and national average of 3.32. Health inspection rating is one star; staffing rating is one star; quality measures rating is three stars. Recent health inspection on November 16, 2023 documented 14 deficiencies, 205 complaints, and 13 total citations. The facility incurred one federal fine of $10,120. The one-star staffing rating reflects critically understaffed registered nurse hours per resident. This is a major concern for resident safety and care coordination. The exceptionally high complaint-to-deficiency ratio (205 complaints versus 14 deficiencies) suggests systemic operational or communication challenges not fully captured in inspection findings. Quality measures rate three stars, slightly underperforming state and national standards, indicating gaps in clinical care outcomes.
Fulton Center offers physical therapy, occupational therapy, speech-language pathology, dental care, psychiatry, and skilled nursing services. The RehabStrong program emphasizes individualized rehabilitation planning and cutting-edge rehabilitation technology supporting resident recovery goals. Activities programming, community engagement, and physician oversight support comprehensive resident care. Automatic sprinkler systems provide fire safety infrastructure.
Family and resident feedback presents stark contrasts. Positive reviews praise dedicated physical and occupational therapy teams, compassionate nursing aides, professional administrative staff, and warm facility atmosphere. Negative reviews from EveryPlace report severe neglect, unsanitary conditions, communication failures, and unresponsive staff, indicating substantial quality consistency concerns requiring direct verification.
Fulton Center is suited only for families who conduct unannounced in-person visits during evening or weekend hours to verify November 2023 deficiency corrections, independently assess facility cleanliness and staffing responsiveness, confirm registered nurse staffing meets medical complexity needs, and can tolerate a one-star rating despite three-star quality measures.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 173rd out of 387 homes in New York for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 17m per day | ▼ 60% State avg: 42m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 59m per day | ▲ 28% State avg: 46m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 15m per day | ▲ 3% State avg: 2h 11m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 12m per day | ■ Avg State avg: 3h 10m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 6m per day | ▼ 14% State avg: 7m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 9m per day | ▼ 68% State avg: 28m per day · National avg: 28m per day |
Higher than the New York average: 88.3%Fulton Center for Rehabilitation and Healthcare is legally operated by Fulton Operations Associates, LLC (For Profit).
In New York State, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the New York State state average. The score below shows how many points this facility sits above or below the typical New York State nursing home score (the benchmark); higher is better.
11 points below the New York State average for nursing homes (83/100)
Inspection score: 72 out of 100. Letter grade C-. 11 points below the New York State average for nursing homes (83/100)
Enforcement actions are formal penalties or interventions imposed by New York State regulators when a nursing home fails to meet state or federal care, safety, or regulatory standards. They may include directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management.
This facility has 5 enforcement actions. 33% of New York State nursing homes have zero, and the statewide average is 1.6.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the New York State state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 17 | 13 | This facility has 31% more total citations than a typical New York State nursing home (17 vs. NY avg 13).↑ 31% worse |
|
Health citations
Violations related to resident care, clinical practices, and day-to-day operations.
| 15 | 20 | This facility has 25% fewer health citations than a typical New York State nursing home (15 vs. NY avg 20).↓ 25% better |
|
Life safety citations
Violations related to building safety — fire prevention, emergency egress, and similar.
| 2 | 4 | This facility has 50% fewer life safety citations than a typical New York State nursing home (2 vs. NY avg 4).↓ 50% better |
|
Citations per year
Average citations per year since 2019.
| 2.4 | 1.9 | This facility has 26% more citations per year than a typical New York State nursing home (2.4 vs. NY avg 1.9).↑ 26% worse |
|
Citations per inspection
Average citations per inspection.
| 1.9 | 1.4 | This facility has 36% more citations per inspection than a typical New York State nursing home (1.9 vs. NY avg 1.4).↑ 36% worse |
Inspections
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 9 | 9 | This facility has total inspections in line with the New York State average (9 vs. NY avg 9).— At avg |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 4 | 4 | This facility has inspections with citations in line with the New York State average (4 vs. NY avg 4).— At avg |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
| 44% | 44% | This facility has inspection citation rate in line with the New York State average (44 vs. NY avg 44).— At avg |
Complaints & Investigations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 125 | 79 | This facility has 58% more total complaints than a typical New York State nursing home (125 vs. NY avg 79).↑ 58% worse |
|
Complaints per year
Average complaints per year since 2019.
| 17.9 | 11.3 | This facility has 58% more complaints per year than a typical New York State nursing home (17.9 vs. NY avg 11.3).↑ 58% worse |
|
Complaints per bed
Size-adjusted complaint rate based on occupied beds.
| 0.72 | 0.50 | This facility has 44% more complaints per bed than a typical New York State nursing home (0.72 vs. NY avg 0.5).↑ 44% worse |
|
Complaint investigations
On-site investigations triggered by complaints filed with New York State regulators.
| 11 | 15 | This facility has 27% fewer complaint investigations than a typical New York State nursing home (11 vs. NY avg 15).↓ 27% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
New York State average 3.6
Last Health inspection on May 2024
New York State average 18.5
New York State average 5.05
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
20 of 23 citations resulted from standard inspections; and 3 of 23 resulted from complaint investigations.
100% better than New York State averageNew York State average: 0.2
100% better than New York State averageNew York State average: 0.2
Corrected
Corrected
Corrected
Corrected
How this facility protects residents through staff vaccination policies and immunization practices.
Percentage of facility employees vaccinated against influenza.
Summary of court-record activity tied to this facility, compiled from publicly available case dockets.
Source: State court e-filing records
Every lawsuit on record involving this facility since the earliest filing. Long-term volume signals overall legal exposure.
7
Lawsuits still moving through the courts. Active claims can affect day-to-day operations, settlement risk, and insurance posture.
2
Cases that have been disposed of — dismissed, settled, or decided. Shows how the facility has historically resolved disputes.
4
Year of the earliest case on record. A long history with steady filings suggests persistent issues; a recent first filing means newer exposure.
2023
Most recent filing on record. Recent activity means legal disputes are still being raised against this facility.
2026
Next scheduled court appearance on record across active cases.
Apr 29, 2026Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
447% more staff per resident than New York average
17% better than New York average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
All 10 RN Staff are full-time employees. No contractors work on this role.
10
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.2 hoursAssists with medical care and medications.
37 total: 35 full-time employees and 2 contractors.
37
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.9 hoursHelps with daily care and mobility.
All 77 CNA Staff are full-time employees. No contractors work on this role.
77
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
5,962 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 77 | 0 | 77 | 32,848 | 92 | 100% | 10 |
| Licensed Practical Nurse | 35 | 2 | 37 | 16,935 | 92 | 100% | 8.9 |
| Registered Nurse | 10 | 0 | 10 | 2,852 | 91 | 99% | 8.2 |
| Respiratory Therapy Technician | 1 | 5 | 6 | 1,657 | 88 | 96% | 7.2 |
| Clinical Nurse Specialist | 4 | 0 | 4 | 1,514 | 68 | 74% | 7.8 |
| Physical Therapy Aide | 0 | 5 | 5 | 1,264 | 79 | 86% | 7.6 |
| Physical Therapy Assistant | 0 | 3 | 3 | 865 | 66 | 72% | 7.7 |
| Occupational Therapy Aide | 3 | 0 | 3 | 689 | 77 | 84% | 5.3 |
| Administrator | 1 | 0 | 1 | 472 | 58 | 63% | 8.1 |
| Speech Language Pathologist | 0 | 1 | 1 | 458 | 62 | 67% | 7.4 |
| Nurse Practitioner | 1 | 0 | 1 | 452 | 56 | 61% | 8.1 |
| Mental Health Service Worker | 1 | 0 | 1 | 443 | 59 | 64% | 7.5 |
| Qualified Social Worker | 0 | 3 | 3 | 413 | 53 | 58% | 7.6 |
| Other Social Services Staff | 1 | 0 | 1 | 406 | 57 | 62% | 7.1 |
| Dental Services Staff | 4 | 0 | 4 | 160 | 14 | 15% | 7.6 |
| Qualified Activities Professional | 0 | 1 | 1 | 70 | 13 | 14% | 5.4 |
| Nurse Aide in Training | 1 | 0 | 1 | 41 | 6 | 7% | 6.8 |
| Medical Director | 1 | 0 | 1 | 28 | 7 | 8% | 4 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
10.8
10% worse than New York State averageNew York State average: 9.8
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
18.7
In line with New York State averageNew York State average: 18.1
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
16.0%
In line with New York State averageNew York State average: 16.4%
Percent of long-stay residents whose ability to move independently worsened
19.3%
17% worse than New York State averageNew York State average: 16.6%
Percent of low risk long-stay residents who lose control of their bowels or bladder
20.8%
In line with New York State averageNew York State average: 21.4%
Percent of long-stay residents experiencing one or more falls with major injury
3.7%
24% worse than New York State averageNew York State average: 3.0%
Percent of long-stay high risk residents with pressure ulcers
6.3%
13% better than New York State averageNew York State average: 7.2%
Percent of long-stay residents with a urinary tract infection
1.2%
11% better than New York State averageNew York State average: 1.4%
Percent of long-stay residents who lose too much weight
8.6%
41% worse than New York State averageNew York State average: 6.1%
Percent of long-stay residents who have depressive symptoms
68.5%
279% worse than New York State averageNew York State average: 18.1%
Percent of long-stay residents who received an antipsychotic medication
3.8%
70% better than New York State averageNew York State average: 12.6%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.3%
9% better than New York State averageNew York State average: 91.4%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.4%
In line with New York State averageNew York State average: 95.2%
Number of hospitalizations per 1,000 long-stay resident days.
1.69
In line with New York State averageNew York State average: 1.71
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.76
104% worse than New York State averageNew York State average: 1.35
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.9%
25% better than New York State averageNew York State average: 76.6%
Percent of short-stay residents who newly received an antipsychotic medication
0.8%
38% better than New York State averageNew York State average: 1.3%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
97.8%
24% better than New York State averageNew York State average: 78.8%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
25.8%
25% worse than New York State averageNew York State average: 20.6%
Percentage of short-stay residents who had an outpatient emergency department visit.
16.0%
65% worse than New York State averageNew York State average: 9.7%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than New York State averageNew York State average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
55.6%
In line with New York State averageNew York State average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
43.5%
14% worse than New York State averageNew York State average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
21% of new residents, usually for short-term rehab.
64% of new residents, often for short stays.
15% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
167Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Fulton Center for Rehabilitation and Healthcare based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #205 / 382Payroll — State benchmarkedThis home is ranked 205th out of 382 homes in New York for payroll. Shows total annual staff payroll benchmarked to the New York average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
0.0 miles from city center
Estimated distance in miles from Gloversville's city center to Fulton Center for Rehabilitation and Healthcare's address, calculated via Google Maps.
Add your location
Fulton Center for Rehabilitation and Healthcare is located in Gloversville, New York.
Here are the financial assistance programs available to residents in New York.
The information below is reported by the New York State Department of Health.
| Job Haines Home |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Bloomfield (Bloomfield Avenue) | 40 | 97.5% | +27% | 6.31 | -2% | +63% | $0 | 4 | 1.3 | - | 37 | - | 85 | Noreen Haveron | $17.2M | $12.4M | 72.1% | 315392 | ||||
| Angels Nursing Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Los Angeles (Westlake) | 41
Facility
41
CA AVG
103
Rank
#1206 / 1658 | 90.2% | +7% | 4.73 | -54% | +12% | $33.9k | 42 | 3.8 | 4 | 37 | A+ |
92
Facility
92
CA AVG
57
Rank
#137 / 2093 | Aret Akian | $4.5M | $3.8M | 84.8% | 55704 | ||||
| Fulton Center for Rehabilitation and Healthcare |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Gloversville | 176 | 97.7% | +11% | 3.40 | -50% | -5% | $0 | 23 | 4.6 | - | 170 | - | 79 | Amir Abramchik | $23.5M | $13.3M | 56.8% | 335091 | ||||
| Horizon Health & Subacute Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Fresno (East Herndon Avenue) | 180
Facility
180
CA AVG
103
Rank
#211 / 1658 | - | - | 4.73 | -29% | +12% | $22.9k | 43 | 3.1 | 2 | 155 | - |
58
Facility
58
CA AVG
57
Rank
#1129 / 2093 | Chad Galley | $4.8M | $3.6M | 74.7% | 55199 | ||||
| Mid-Wilshire Health Care Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Los Angeles (Westlake) | 80
Facility
80
CA AVG
103
Rank
#917 / 1658 | - | - | 3.66 | +193% | -13% | $54.2k | 44 | 3.7 | 4 | 74 | A+ |
96
Facility
96
CA AVG
57
Rank
#43 / 2093 | Best Health Services LLC | $8.1M | $6.0M | 74.5% | 56174 |
The legal owner and operator of Fulton Center for Rehabilitation and Healthcare is Fulton Operations Associates, LLC (For Profit).
Fulton Center for Rehabilitation and Healthcare has a walk score of 79. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
According to NY state health department records, Fulton Center for Rehabilitation and Healthcare's license number is 1754301N.
Fulton Center for Rehabilitation and Healthcare's occupancy is 98%.
Fulton Center for Rehabilitation and Healthcare has 176 beds.
Fulton Center for Rehabilitation and Healthcare has had 17 recently reported deficiencies.
Yes — there is 1 photo of Fulton Center for Rehabilitation and Healthcare in the photo gallery on this page.
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