Occupancy rate
98%
Higher than the New York average: 88.3%Fulton Center for Rehabilitation and Healthcare
Assisted Living · USA, NY
Fulton Center for Rehabilitation and Healthcare
Assisted Living · USA, New York
Fulton Center for Rehabilitation and Healthcare is a 176-bed for-profit nursing facility in Gloversville, Fulton County, established in 1967. It provides short-term rehabilitation, long-term care, and skilled nursing services as part of Centers Health Care network. Medicare and Medicaid certified with 94 percent occupancy averaging 166 residents, it maintains family councils. The facility occupies a scenic Mohawk Valley setting.
Fulton Center received a one-star overall CMS rating, significantly below state average of 3.33 and national average of 3.32. Health inspection rating is one star; staffing rating is one star; quality measures rating is three stars. Recent health inspection on November 16, 2023 documented 14 deficiencies, 205 complaints, and 13 total citations. The facility incurred one federal fine of $10,120. The one-star staffing rating reflects critically understaffed registered nurse hours per resident. This is a major concern for resident safety and care coordination. The exceptionally high complaint-to-deficiency ratio (205 complaints versus 14 deficiencies) suggests systemic operational or communication challenges not fully captured in inspection findings. Quality measures rate three stars, slightly underperforming state and national standards, indicating gaps in clinical care outcomes.
Fulton Center offers physical therapy, occupational therapy, speech-language pathology, dental care, psychiatry, and skilled nursing services. The RehabStrong program emphasizes individualized rehabilitation planning and cutting-edge rehabilitation technology supporting resident recovery goals. Activities programming, community engagement, and physician oversight support comprehensive resident care. Automatic sprinkler systems provide fire safety infrastructure.
Family and resident feedback presents stark contrasts. Positive reviews praise dedicated physical and occupational therapy teams, compassionate nursing aides, professional administrative staff, and warm facility atmosphere. Negative reviews from EveryPlace report severe neglect, unsanitary conditions, communication failures, and unresponsive staff, indicating substantial quality consistency concerns requiring direct verification.
Fulton Center is suited only for families who conduct unannounced in-person visits during evening or weekend hours to verify November 2023 deficiency corrections, independently assess facility cleanliness and staffing responsiveness, confirm registered nurse staffing meets medical complexity needs, and can tolerate a one-star rating despite three-star quality measures.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 17m per day | ▼ 60% State avg: 42m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 59m per day | ▲ 28% State avg: 46m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 15m per day | ▲ 3% State avg: 2h 11m per day · National avg: 2h 20m per day |
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 6m per day | ■ Avg State avg: 3h 10m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 6m per day | ▼ 14% State avg: 7m per day · National avg: 4m per day |
|
RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 9m per day | ▼ 68% State avg: 28m per day · National avg: 28m per day |
176-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Walk Score: 79 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
About this community
Occupancy
Higher than the New York average: 88.3%Occupied beds
172 / 176
Average residents per home in New York
166 per day
Facility TypeNursing Home
StatusActive
CountyFulton
License Number1754301N
Fulton Center for Rehabilitation and Healthcare is legally operated by Fulton Operations Associates, LLC (For Profit).
Owner NameFulton Operations Associates, LLC (For Profit)
Rehabilitation Services
Respite Care
Short-Term Rehab
Licensed Nurses/CNAs
Specific ProgramsPatient Experience, Rooms, Covid-19, Admissions Information, Visitation FAQ
Infection Prevention & Vaccination
How this facility protects residents through staff vaccination policies and immunization practices.
Employee Flu Vaccination Rate: 89%
Percentage of facility employees vaccinated against influenza.
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
Since 2020 · 6 years of data
5 enforcement actions
17 citations
125 complaints
9 inspections
11 complaint investigations
Enforcement Actions
Enforcement actions are formal penalties or interventions imposed by New York regulators when an assisted living residence fails to meet state care, safety, or regulatory standards. They may include stipulations and orders, civil monetary penalties, operational restrictions, or appointment of temporary management.
Since 2020
5
enforcement actions
This facility has 5 enforcement actions. 57% of New York assisted living residences have zero, and the statewide average is 0.9.
- October 11, 2022 Quality of Care #NH-22-161
- January 28, 2022 Quality of Care #NH-22-151
- July 21, 2021 Quality of Care #NH-21-160
- January 16, 2021 Quality of Care #NH-21-068
- May 15, 2020 Multiple Deficiencies #NH-20-063
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2021 vs. New York state average
Overall vs. NY average
3 Worse
Metrics worse than New York average:
• Total complaints (58% above)
• Complaints per year (58% above)
• Complaints per bed (44% above) 1 At Avg Metrics at New York average:
• Total inspections (at NY avg) 8 Better Metrics better than New York average:
• Total citations (41% below)
• Health citations (25% below)
• Life safety citations (50% below)
• Citations per year (41% below)
• Citations per inspection (41% below)
• Inspections with citations (20% below)
• Inspection citation rate (21% below)
• Complaint investigations (27% below)
• Total complaints (58% above)
• Complaints per year (58% above)
• Complaints per bed (44% above) 1 At Avg Metrics at New York average:
• Total inspections (at NY avg) 8 Better Metrics better than New York average:
• Total citations (41% below)
• Health citations (25% below)
• Life safety citations (50% below)
• Citations per year (41% below)
• Citations per inspection (41% below)
• Inspections with citations (20% below)
• Inspection citation rate (21% below)
• Complaint investigations (27% below)
Latest Inspection
May 29, 2024
Complaint Investigation
Citations
Citations are formal regulatory issues recorded during state inspections.
Inspections
State inspections evaluate whether the facility meets health and safety standards.
| Metric | This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 9 | 9 | This facility has total inspections in line with the New York average (9 vs. NY avg 9). Click this badge to view the full New York ranking.— At avg |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 4 | 5 | This facility has 20% fewer inspections with citations than a typical New York assisted living residence (4 vs. NY avg 5). Click this badge to view the full New York ranking.↓ 20% better |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
| 44% | 56% | This facility has 12 percentage points lower inspection citation rate than a typical New York assisted living residence (44% vs. NY avg 56%). Click this badge to view the full New York ranking.↓ 12% better |
Complaints & Investigations
Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on May 29, 2024, identified a Level 2 deficiency related to maintaining a safe, clean, comfortable, and homelike environment, which was corrected by July 2, 2024. Earlier inspections showed a range of Level 2 deficiencies involving dialysis care, nutrition, qualified personnel, respiratory care, construction standards, and electrical equipment maintenance, as well as issues with notification of changes, food safety, infection control, and physical environment. A prior inspection in January 2022 included a Level 4 immediate jeopardy deficiency for free from abuse and neglect, which was corrected within a month, along with other Level 2 citations. Complaint investigations were not substantiated, and enforcement actions such as fines or license suspensions were not listed in the available reports. The facility’s record shows recurring issues mainly around care processes and environment, but recent corrections suggest some improvement over time.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsLawsuit overview for Fulton Center for Rehabilitation and Healthcare
Summary of court-record activity tied to this facility, compiled from publicly available case dockets.
Source: State court e-filing records
Total Cases
Every lawsuit on record involving this facility since the earliest filing. Long-term volume signals overall legal exposure.
7
Every lawsuit on record involving this facility since the earliest filing. Long-term volume signals overall legal exposure.
7
Active Cases
Lawsuits still moving through the courts. Active claims can affect day-to-day operations, settlement risk, and insurance posture.
2
2 active
Lawsuits still moving through the courts. Active claims can affect day-to-day operations, settlement risk, and insurance posture.
2
2 active
Closed
Cases that have been disposed of — dismissed, settled, or decided. Shows how the facility has historically resolved disputes.
4
4 Disposed
Cases that have been disposed of — dismissed, settled, or decided. Shows how the facility has historically resolved disputes.
4
4 Disposed
Since
Year of the earliest case on record. A long history with steady filings suggests persistent issues; a recent first filing means newer exposure.
2023
Year of the earliest case on record. A long history with steady filings suggests persistent issues; a recent first filing means newer exposure.
2023
Most Recent
Year of the most recent filing. Recent activity means legal disputes are still being raised against this facility.
2026
Year of the most recent filing. Recent activity means legal disputes are still being raised against this facility.
2026
Next Court Date
Next scheduled court appearance on record across active cases.
Apr 29, 2026
Next scheduled court appearance on record across active cases.
Apr 29, 2026Places of interest near Fulton Center for Rehabilitation and Healthcare
0.0 miles from city center
Estimated distance in miles from Gloversville's city center to Fulton Center for Rehabilitation and Healthcare's address, calculated via Google Maps.
Calculate Travel Distance to Fulton Center for Rehabilitation and Healthcare
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Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
1.69
Number of hospitalizations per 1,000 long-stay resident days.
1.69
In line with State averageState average: 1.71
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.76
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.76
104% worse than State averageState average: 1.35
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
25.8%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
25.8%
25% worse than State averageState average: 20.6%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
16.0%
Percentage of short-stay residents who had an outpatient emergency department visit.
16.0%
65% worse than State averageState average: 9.7%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than State averageState average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
55.6%
Percentage of residents at or above expected ability to care for themselves at discharge.
55.6%
In line with State averageState average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
43.5%
Rate of successful return to home or community from a skilled nursing facility.
43.5%
14% worse than State averageState average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Compare Assisted Living around Usa
The information below is reported by the New York State Department of Health.
Filter by care type
| Fulton Center for Rehabilitation and Healthcare |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Gloversville | 176 | No | 79 | - |
| Job Haines Home |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Bloomfield (Bloomfield Avenue) | 40 | No | 85 | Studio / 1 Bed / Private / Semi-Private Rooms |
| Village Care Homes Assisted Living – Stephen F Austin |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Conroe (Alden Bridge) | 16 | No | 27 | Private / Semi-Private Suite |
| Anton’s Assisted Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Boerne | 10 | No | 45 | - |
| Omni Assisted Living of Aberdeen |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Aberdeen | - | No | - | - |
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Frequently Asked Questions about Fulton Center for Rehabilitation and Healthcare
Who is the owner of Fulton Center for Rehabilitation and Healthcare?
The legal owner and operator of Fulton Center for Rehabilitation and Healthcare is Fulton Operations Associates, LLC (For Profit).
Is Fulton Center for Rehabilitation and Healthcare in a walkable area?
Fulton Center for Rehabilitation and Healthcare has a walk score of 79. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
What is the license number of Fulton Center for Rehabilitation and Healthcare?
According to NY state health department records, Fulton Center for Rehabilitation and Healthcare's license number is 1754301N.
What is the occupancy rate at Fulton Center for Rehabilitation and Healthcare?
Fulton Center for Rehabilitation and Healthcare's occupancy is 98%.
How many beds does Fulton Center for Rehabilitation and Healthcare have?
Fulton Center for Rehabilitation and Healthcare has 176 beds.
Has Fulton Center for Rehabilitation and Healthcare had any recent deficiencies or citations?
Fulton Center for Rehabilitation and Healthcare has had 17 recently reported deficiencies.
Are there photos of Fulton Center for Rehabilitation and Healthcare?
Yes — there are 2 photos of Fulton Center for Rehabilitation and Healthcare in the photo gallery on this page.
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