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CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Gallup sits at the intersection of multiple transportation corridors in northwestern New Mexico, and that geography shows up in the data. Gallup Nursing & Rehabilitation, located at 306 East Nizhoni Boulevard, operates in a very walkable area (Walk Score 79), which is genuinely unusual for a nursing home and functionally significant.
Visiting family members can navigate downtown Gallup on foot. Residents stable enough to walk can access nearby services without relying entirely on facility transport. That’s a material advantage over rural facilities where everything requires a car.
The 62-bed facility runs at 92 percent occupancy. Full beds matter in the skilled nursing market because they signal consistent demand, and they also signal the facility isn’t maintaining intentionally low census to manage workload. With an average stay of 61 days, Gallup Nursing operates primarily as a post-acute rehabilitation hub. Your loved one stays long enough to stabilize and regain function after surgery or hospitalization, then transitions back home or to another setting.
It’s a throughput model, and the numbers suggest it’s working. The facility fills beds steadily enough that it maintains near-maximum occupancy while rotating through short-term patients.
Residents receive 3 hours and 30 minutes of total nursing care daily. Breaking that down: registered nurses spend 49 minutes per resident per day, nurse aides contribute 2 hours and 9 minutes, and LPNs add 12 minutes.
That staffing architecture leans heavily on aide support, which is standard in rehabilitation settings where physical assistance and monitoring matter more than complex medical oversight. The presence of a doctor on staff and 24-hour nursing coverage meets the baseline for skilled care. Short-term rehabilitation and respite care are available in-house.
The facility attends to dietary needs by providing nutritionally balanced meals that accommodate medical restrictions and faith-based preferences. No pets. The payment structure accepts Medicare, Medicaid, and private pay, which streamlines the financial conversation.
The high occupancy coupled with the short-stay model and strong walkability metric creates a picture of a facility that has cracked the problem of operational stability in a smaller market. It fills beds, moves patients through recovery, and locates itself in a place where families can actually reach it without depending entirely on a car.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 30th out of 53 homes in New Mexico for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 47m per day | ▲ 27% State avg: 37m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 16m per day | ▼ 63% State avg: 43m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 15m per day | ■ Avg State avg: 2h 14m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 2h 53m per day | ▼ 8% State avg: 3h 7m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 6m per day | ▲ 20% State avg: 5m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 43m per day | ▲ 53% State avg: 28m per day · National avg: 28m per day |
Higher than the New Mexico average: 78.9%Gallup Nursing & Rehabilitation LLC is administrated by Sheena Isaacson.
In New Mexico, the Department of Health, Division of Health Improvement is the primary regulatory authority that conducts unannounced inspections and investigates quality of care complaints.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the New Mexico state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | NM Average | vs. NM Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 39 | 30 | This facility has 30% more total deficiencies than a typical New Mexico nursing home (39 vs. NM avg 30).↑ 30% worse |
|
Deficiencies per year
Average deficiencies per year since 2022.
| 9.8 | 7.5 | This facility has 31% more deficiencies per year than a typical New Mexico nursing home (9.8 vs. NM avg 7.5).↑ 31% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
New Mexico average 6.8
Last Health inspection on Dec 2024
New Mexico average 48.6
New Mexico average 7.31
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
38 of 41 citations resulted from standard inspections; 2 of 41 resulted from complaint investigations; and 1 of 41 came from combined inspections (standard and complaint).
9% better than New Mexico averageNew Mexico average: 1.1
100% better than New Mexico averageNew Mexico average: 1.3
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
10% more staff per resident than New Mexico average
0% compared with New Mexico average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
18 total: 10 full-time employees and 8 contractors.
18
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.2 hoursAssists with medical care and medications.
6 total: 2 full-time employees and 4 contractors.
6
Average shift length. Calculated as total hours divided by days worked and average staff per day.
11 hoursHelps with daily care and mobility.
All 33 CNA Staff are full-time employees. No contractors work on this role.
33
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.6 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
759 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 33 | 0 | 33 | 10,177 | 92 | 100% | 8.6 |
| Registered Nurse | 10 | 8 | 18 | 3,690 | 92 | 100% | 9.2 |
| Other Dietary Services Staff | 12 | 0 | 12 | 2,371 | 85 | 92% | 8.8 |
| Medication Aide/Technician | 3 | 1 | 4 | 1,567 | 91 | 99% | 11.4 |
| Physical Therapist | 7 | 0 | 7 | 1,516 | 92 | 100% | 7.3 |
| RN Director of Nursing | 2 | 0 | 2 | 905 | 70 | 76% | 8 |
| Respiratory Therapy Technician | 2 | 0 | 2 | 538 | 78 | 85% | 6.3 |
| Occupational Therapy Aide | 1 | 0 | 1 | 523 | 73 | 79% | 7.2 |
| Licensed Practical Nurse | 2 | 4 | 6 | 517 | 43 | 47% | 11 |
| Administrator | 1 | 0 | 1 | 500 | 62 | 67% | 8.1 |
| Nurse Practitioner | 1 | 0 | 1 | 497 | 60 | 65% | 8.3 |
| Dietitian | 1 | 0 | 1 | 491 | 64 | 70% | 7.7 |
| Physical Therapy Aide | 3 | 0 | 3 | 473 | 69 | 75% | 4.4 |
| Nurse Aide in Training | 1 | 0 | 1 | 362 | 34 | 37% | 10.6 |
| Qualified Social Worker | 1 | 0 | 1 | 149 | 25 | 27% | 6 |
| Physical Therapy Assistant | 1 | 0 | 1 | 87 | 51 | 55% | 1.7 |
| Therapeutic Recreation Specialist | 1 | 0 | 1 | 51 | 17 | 18% | 3 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 30 | 5 | 5% | 6 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 25 | 3 | 3% | 8.3 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.9
In line with New Mexico averageNew Mexico average: 9.6
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
19.1
In line with New Mexico averageNew Mexico average: 18.3
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
13.9%
11% better than New Mexico averageNew Mexico average: 15.6%
Percent of long-stay residents whose ability to move independently worsened
22.6%
23% worse than New Mexico averageNew Mexico average: 18.3%
Percent of low risk long-stay residents who lose control of their bowels or bladder
20.8%
In line with New Mexico averageNew Mexico average: 21.0%
Percent of long-stay residents experiencing one or more falls with major injury
3.9%
15% worse than New Mexico averageNew Mexico average: 3.3%
Percent of long-stay high risk residents with pressure ulcers
4.7%
20% better than New Mexico averageNew Mexico average: 5.8%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than New Mexico averageNew Mexico average: 1.0%
Percent of long-stay residents who lose too much weight
4.6%
21% better than New Mexico averageNew Mexico average: 5.8%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than New Mexico averageNew Mexico average: 1.7%
Percent of long-stay residents who received an antipsychotic medication
10.4%
18% better than New Mexico averageNew Mexico average: 12.7%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with New Mexico averageNew Mexico average: 97.2%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
In line with New Mexico averageNew Mexico average: 98.7%
Number of hospitalizations per 1,000 long-stay resident days.
0.46
71% better than New Mexico averageNew Mexico average: 1.61
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.45
45% better than New Mexico averageNew Mexico average: 2.64
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
92.9%
8% better than New Mexico averageNew Mexico average: 86.1%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than New Mexico averageNew Mexico average: 1.3%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
85.6%
In line with New Mexico averageNew Mexico average: 86.4%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
22.5%
6% worse than New Mexico averageNew Mexico average: 21.3%
Percentage of short-stay residents who had an outpatient emergency department visit.
4.2%
74% better than New Mexico averageNew Mexico average: 15.9%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than New Mexico averageNew Mexico average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
71.0%
32% better than New Mexico averageNew Mexico average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
52.8%
In line with New Mexico averageNew Mexico average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
35% of new residents, usually for short-term rehab.
21% of new residents, often for short stays.
44% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
57Residents meet regularly to discuss policies, care quality, and activities
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Gallup Nursing & Rehabilitation LLC based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #49 / 54Payroll — State benchmarkedThis home is ranked 49th out of 54 homes in New Mexico. Shows total annual staff payroll benchmarked to the New Mexico average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Most residents stay for extended periods and receive ongoing daily care.
0.0 miles from city center
Estimated distance in miles from Gallup's city center to Gallup Nursing & Rehabilitation LLC's address, calculated via Google Maps.
Add your location
Gallup Nursing & Rehabilitation LLC is located in GALLUP, New Mexico.
Here are the financial assistance programs available to residents in New Mexico.
The information below is reported by the New Mexico Department of Health, Division of Health Improvement.
| Gallup Nursing & Rehabilitation LLC |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Gallup | 62
Facility
62
NM AVG
69
Rank
#74 / 148 |
91.9%
Facility
91.9%
NM AVG
78.9%
Rank
#35 / 119 | +17% | 3.50
Facility
3.50
NM AVG
4.01
Rank
#30 / 53 | +58% | -13% | $0
Facility
$0
NM AVG
$83.5k
Rank
#1 / 54 | 41
Facility
41
NM AVG
48.6
Rank
#23 / 54 | 10.3
Facility
10.3
NM AVG
7.3
Rank
#48 / 54 | 1 | 57 |
79
Facility
79
NM AVG
43
Rank
#13 / 208 | - | $7.6M
Facility
$7.6M
NM AVG
$11.4M
Rank
#44 / 54 | $3.1M
Facility
$3.1M
NM AVG
$5.0M
Rank
#49 / 54 | 40.7%
Facility
40.7%
NM AVG
46.6%
Rank
#44 / 54 | 325118 | ||||
| The Village at Northrise – Hallmark |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Las Cruces (Northrise Estates) | 24
Facility
24
NM AVG
69
Rank
#104 / 148 |
100.0%
Facility
100.0%
NM AVG
78.9%
Rank
#1 / 119 | +27% | 4.76
Facility
4.76
NM AVG
4.01
Rank
#6 / 53 | +8% | +19% | $0
Facility
$0
NM AVG
$83.5k
Rank
#1 / 54 | 51
Facility
51
NM AVG
48.6
Rank
#30 / 54 | 12.8
Facility
12.8
NM AVG
7.3
Rank
#53 / 54 | - | 121 |
25
Facility
25
NM AVG
43
Rank
#143 / 208 | - | $11.3M
Facility
$11.3M
NM AVG
$11.4M
Rank
#34 / 54 | $4.7M
Facility
$4.7M
NM AVG
$5.0M
Rank
#38 / 54 | 41.8%
Facility
41.8%
NM AVG
46.6%
Rank
#40 / 54 | 325111 | ||||
| The Neighborhood in Rio Rancho Life Plan Community |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Rio Rancho (Vista Hills) | 72
Facility
72
NM AVG
69
Rank
#65 / 148 |
37.5%
Facility
37.5%
NM AVG
78.9%
Rank
#115 / 119 | -52% | 5.82
Facility
5.82
NM AVG
4.01
Rank
#3 / 53 | +56% | +45% | $12.7k
Facility
$12.7k
NM AVG
$83.5k
Rank
#1 / 54 | 46
Facility
46
NM AVG
48.6
Rank
#27 / 54 | 7.7
Facility
7.7
NM AVG
7.3
Rank
#32 / 54 | 2 | 27 |
8
Facility
8
NM AVG
43
Rank
#176 / 208 | Haverland Carter Lifestyle Group Operating,LLC | $16.2M
Facility
$16.2M
NM AVG
$11.4M
Rank
#15 / 54 | $8.0M
Facility
$8.0M
NM AVG
$5.0M
Rank
#11 / 54 | 49.6%
Facility
49.6%
NM AVG
46.6%
Rank
#24 / 54 | 325130 | ||||
| Good Samaritan Society Las Cruces Village |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Las Cruces | 94
Facility
94
NM AVG
69
Rank
#46 / 148 | - | - | 3.75
Facility
3.75
NM AVG
4.01
Rank
#22 / 53 | -69% | -7% | $0
Facility
$0
NM AVG
$83.5k
Rank
#1 / 54 | 77
Facility
77
NM AVG
48.6
Rank
#44 / 54 | 11.0
Facility
11.0
NM AVG
7.3
Rank
#49 / 54 | - | 88 |
32
Facility
32
NM AVG
43
Rank
#129 / 208 | Micah Herold | $16.2M
Facility
$16.2M
NM AVG
$11.4M
Rank
#16 / 54 | $7.2M
Facility
$7.2M
NM AVG
$5.0M
Rank
#17 / 54 | 44.9%
Facility
44.9%
NM AVG
46.6%
Rank
#31 / 54 | 325067 |
The legal owner and operator of Gallup Nursing & Rehabilitation LLC is Gallup Nursing & Rehabilitation Llc.
Gallup Nursing & Rehabilitation LLC has a walk score of 79. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
Gallup Nursing & Rehabilitation LLC's occupancy is 92%.
Sheena Isaacson is the administrator of Gallup Nursing & Rehabilitation LLC.
Gallup Nursing & Rehabilitation LLC has 62 beds.
Yes — there are 2 photos of Gallup Nursing & Rehabilitation LLC in the photo gallery on this page.
Gallup Nursing & Rehabilitation LLC is located at 306 EAST NIZHONI BLVD.
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