Gallup Nursing & Rehabilitation LLC

Nursing Home, Palliative Care & Skilled Nursing · Gallup, NM

CMS overall rating

306 East Nizhoni Blvd, Gallup, NM 87301 View map

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Gallup Nursing & Rehabilitation LLC accepts Medicare, Medicaid, and private pay.

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Gallup Nursing & Rehabilitation LLC accepts Medicare, Medicaid, and private pay.

Overview of Gallup Nursing & Rehabilitation

Gallup sits at the intersection of multiple transportation corridors in northwestern New Mexico, and that geography shows up in the data. Gallup Nursing & Rehabilitation, located at 306 East Nizhoni Boulevard, operates in a very walkable area (Walk Score 79), which is genuinely unusual for a nursing home and functionally significant.

Visiting family members can navigate downtown Gallup on foot. Residents stable enough to walk can access nearby services without relying entirely on facility transport. That’s a material advantage over rural facilities where everything requires a car.

The 62-bed facility runs at 92 percent occupancy. Full beds matter in the skilled nursing market because they signal consistent demand, and they also signal the facility isn’t maintaining intentionally low census to manage workload. With an average stay of 61 days, Gallup Nursing operates primarily as a post-acute rehabilitation hub. Your loved one stays long enough to stabilize and regain function after surgery or hospitalization, then transitions back home or to another setting.

It’s a throughput model, and the numbers suggest it’s working. The facility fills beds steadily enough that it maintains near-maximum occupancy while rotating through short-term patients.

Residents receive 3 hours and 30 minutes of total nursing care daily. Breaking that down: registered nurses spend 49 minutes per resident per day, nurse aides contribute 2 hours and 9 minutes, and LPNs add 12 minutes.

That staffing architecture leans heavily on aide support, which is standard in rehabilitation settings where physical assistance and monitoring matter more than complex medical oversight. The presence of a doctor on staff and 24-hour nursing coverage meets the baseline for skilled care. Short-term rehabilitation and respite care are available in-house.

The facility attends to dietary needs by providing nutritionally balanced meals that accommodate medical restrictions and faith-based preferences. No pets. The payment structure accepts Medicare, Medicaid, and private pay, which streamlines the financial conversation.

The high occupancy coupled with the short-stay model and strong walkability metric creates a picture of a facility that has cracked the problem of operational stability in a smaller market. It fills beds, moves patients through recovery, and locates itself in a place where families can actually reach it without depending entirely on a car.

Facility Direct Line (505) 863-9551 info@gallupnursing.com

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to state averages

Total nursing care / resident

3h 30m per day

vs avg

2 of 6 metrics below state avg

Standout metric Weekend RN is +53% above state avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	47m per day	▲ 27% State avg: 37m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	16m per day	▼ 63% State avg: 43m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	2h 15m per day	■ Avg State avg: 2h 14m per day · National avg: 2h 20m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	2h 53m per day	▼ 8% State avg: 3h 7m per day · National avg: 3h 26m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	6m per day	▲ 20% State avg: 5m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	43m per day	▲ 53% State avg: 28m per day · National avg: 28m per day

Capacity and availability

61 days

62-bed community

A moderately sized community that may balance personal attention with shared amenities and social activities.

Walk Score: 79 / 100

Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

About this community

Occupancy

Occupancy rate

92%

Higher than the New Mexico average: 78.9%

Occupied beds

57 / 62

Average occupied beds in New Mexico homes 82 beds

Facility TypeNursing Home

CMS Certification Number325118

Gallup Nursing & Rehabilitation LLC is administered by Sheena Isaacson.

Owner NameGallup Nursing & Rehabilitation LLC

Rehabilitation Services

Respite Care

Short-Term Rehab

Doctor on Staff

24-Hour Staffing

Fax(505) 863-1917

Operating Hours24/7

Since 2022 · 4 years of data 39 deficiencies

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the New Mexico state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. New Mexico state average

Overall vs. NM average

Latest Inspection December 18, 2024 Complaint Investigation

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	NM Average	vs. NM Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	39	30	This facility has 30% more total deficiencies than a typical New Mexico assisted living residence (39 vs. NM avg 30).↑ 30% worse
Deficiencies per year Average deficiencies per year since 2022.	9.8	7.5	This facility has 31% more deficiencies per year than a typical New Mexico assisted living residence (9.8 vs. NM avg 7.5).↑ 31% worse

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

December 18, 2024 complaint investigation found immediate jeopardy for failure to report an unwitnessed fall and provide neurological assessments, contributing to resident hospitalization and death.
October 10, 2024 annual inspection cited four deficiencies including medication administration errors, delayed baseline care plans, and failure to promote resident dignity.
August 4, 2023 annual inspection found no health deficiencies, showing a temporary period of compliance before recent serious issues.

Show Inspection Reports

Inspections since 2022

Total health inspections 4

State average N/A

Last Health inspection on Dec 2024

Total health citations

State average N/A

Citations per inspection

10.25

State average N/A

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

38 of 41 citations resulted from standard inspections; 2 of 41 resulted from complaint investigations; and 1 of 41 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 4 years)

Critical health citations

In line with State average

State average: N/A

Serious health citations

In line with State average

State average: N/A

1 critical citation State average: N/A

0 serious citations State average: N/A

40 moderate citations State average: N/A

0 minor citations State average: N/A

Citations history (last 4 years)

Abuse/Neglect moderate citation Dec 18, 2024

Corrected

Quality of Care critical citation Dec 18, 2024

Corrected

Administration moderate citation Oct 10, 2024

Corrected

Care Planning moderate citation Oct 10, 2024

Corrected

Total staff 97

Employees 83

Contractors 14

Staff to resident ratio 1.70 : 1

0% compared with State average

State average ratio: 0 : 0

Avg staff/day 32

Average shift 8.3 hours

0% compared with State average

State average: 0 hours

Total staff hours (quarter) 24,469

Nursing staff breakdown

9.2 hours

11 hours

8.6 hours

Contractor staffing

759 contractor hours this quarter

Registered Nurse: 8 Licensed Practical Nurse: 4 Medication Aide/Technician: 1 Occupational Therapy Assistant: 1

Staff by category


Certified Nursing Assistant	33	0	33	10,177	92	100%	8.6
Registered Nurse	10	8	18	3,690	92	100%	9.2
Other Dietary Services Staff	12	0	12	2,371	85	92%	8.8
Medication Aide/Technician	3	1	4	1,567	91	99%	11.4
Physical Therapist	7	0	7	1,516	92	100%	7.3
RN Director of Nursing	2	0	2	905	70	76%	8
Respiratory Therapy Technician	2	0	2	538	78	85%	6.3
Occupational Therapy Aide	1	0	1	523	73	79%	7.2
Licensed Practical Nurse	2	4	6	517	43	47%	11
Administrator	1	0	1	500	62	67%	8.1
Nurse Practitioner	1	0	1	497	60	65%	8.3
Dietitian	1	0	1	491	64	70%	7.7
Physical Therapy Aide	3	0	3	473	69	75%	4.4
Nurse Aide in Training	1	0	1	362	34	37%	10.6
Qualified Social Worker	1	0	1	149	25	27%	6
Physical Therapy Assistant	1	0	1	87	51	55%	1.7
Therapeutic Recreation Specialist	1	0	1	51	17	18%	3
Clinical Nurse Specialist	1	0	1	30	5	5%	6
Occupational Therapy Assistant	0	1	1	25	3	3%	8.3

33 Certified Nursing Assistant

% of Days 100%

18 Registered Nurse

% of Days 100%

12 Other Dietary Services Staff

% of Days 92%

4 Medication Aide/Technician

% of Days 99%

7 Physical Therapist

% of Days 100%

2 RN Director of Nursing

% of Days 76%

2 Respiratory Therapy Technician

% of Days 85%

1 Occupational Therapy Aide

% of Days 79%

6 Licensed Practical Nurse

% of Days 47%

1 Administrator

% of Days 67%

1 Nurse Practitioner

% of Days 65%

1 Dietitian

% of Days 70%

3 Physical Therapy Aide

% of Days 75%

1 Nurse Aide in Training

% of Days 37%

1 Qualified Social Worker

% of Days 27%

1 Physical Therapy Assistant

% of Days 55%

1 Therapeutic Recreation Specialist

% of Days 18%

1 Clinical Nurse Specialist

% of Days 5%

1 Occupational Therapy Assistant

% of Days 3%

View All Staffing Data

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

High-risk clinical events score 9.9

In line with State average

State average: 9.6

Functional decline score 19.1

In line with State average

State average: 18.3

Long-stay resident measures

Significantly above average State avg: 3.8

Need for Help with Daily Activities Increased 13.9%

11% better than State average

State average: 15.6%

Walking Ability Worsened 22.6%

23% worse than State average

State average: 18.3%

Low Risk Residents with Bowel/Bladder Incontinence 20.8%

In line with State average

State average: 21.0%

Falls with Major Injury 3.9%

15% worse than State average

State average: 3.3%

High Risk Residents with Pressure Ulcers 4.7%

20% better than State average

State average: 5.8%

Urinary Tract Infection 0.0%

100% better than State average

State average: 1.0%

Lost Too Much Weight 4.6%

21% better than State average

State average: 5.8%

Depressive Symptoms 0.0%

100% better than State average

State average: 1.7%

Antipsychotic Use 10.4%

18% better than State average

State average: 12.7%

Pneumococcal Vaccine 100.0%

In line with State average

State average: 97.2%

Influenza Vaccine 100.0%

In line with State average

State average: 98.7%

Hospitalizations per 1,000 days 0.46

71% better than State average

State average: 1.61

ED visits per 1,000 days 1.45

45% better than State average

State average: 2.64

Short-stay resident measures

Significantly above average State avg: 3.3

Pneumococcal Vaccine 92.9%

8% better than State average

State average: 86.1%

Antipsychotic medication increase 0.0%

100% better than State average

State average: 1.3%

Influenza Vaccine 85.6%

In line with State average

State average: 86.4%

Re-hospitalized after SNF stay 22.5%

6% worse than State average

State average: 21.3%

Emergency department visits 4.2%

74% better than State average

State average: 15.9%

Falls with major injury 0.0%

100% better than State average

State average: 0.8%

Ability to care for self at discharge 71.0%

32% better than State average

State average: 53.7%

Successful return to home or community 52.8%

In line with State average

State average: 50.6%

Breakdown by payment type

Medicare

35% of new residents, usually for short-term rehab.

Typical stay 18 days

Private pay

21% of new residents, often for short stays.

Typical stay 18 days

Medicaid

44% of new residents, often for long-term daily care.

Typical stay 4 months

Total residents 57

Medicare

17.5% of residents

Medicaid

59.6% of residents

Private pay or other

22.8% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for Gallup Nursing & Rehabilitation LLC from 2011–2024, based on CMS SNF Cost Reports.

Key figures below are for fiscal year ending in 08/2024.

Occupancy Rate 86.2% ↓ 13.6pp vs 2023

Net Patient Income -$16.9K ↓ ~$2.5M vs 2023

Payroll Costs $2.9M ↑ ~$1.4M vs 2023

Operating Margin -0.2% ↓ 50.1pp vs 2023

Metric	2011	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023	2024
Occupancy %	94.8%	96.3%	94.8%	91.4%	95.0%	95.9%	91.9%	89.2%	88.6%	80.6%	83.0%	86.2%	99.8%	86.2%
Beds	62	62	62	62	62	62	62	62	62	62	62	62	62	62
Net Income	$723,227	$748,365	$420,515	-$549,101	-$535,441	-$464,804	-$883,506	-$147,291	$688,750	$531,699	$759,730	$668,719	$2,442,457	-$22,969
Gross Revenue	$4,342,848	$4,378,574	$5,152,540	$4,556,277	$4,558,148	$4,550,093	$4,791,870	$4,629,966	$5,254,274	$5,146,399	$5,474,176	$5,918,568	$3,825,465	$7,614,557
Operating Expenses	$3,942,312	$4,038,814	$4,733,480	$5,078,541	$5,240,743	$5,063,336	$5,372,118	$4,664,080	$4,983,341	$5,813,453	$5,832,601	$6,830,983	$2,446,822	$8,071,801
Net Patient Income	$709,553	$737,348	$419,060	-$563,725	-$537,901	-$489,666	-$885,124	-$153,316	$687,079	$209,673	$755,207	$666,965	$2,438,416	-$16,906
Net Patient Revenue	$4,651,865	$4,776,162	$5,152,540	$4,514,816	$4,702,842	$4,573,670	$4,486,994	$4,510,764	$5,670,420	$6,023,126	$6,587,808	$7,497,948	$4,885,238	$8,054,895
Payroll Costs	$1,876,622	$1,870,719	$2,373,267	$2,429,744	$2,373,597	$2,438,512	$2,363,576	$2,125,810	$2,003,935	$2,447,416	$2,576,603	$2,767,260	$1,551,834	$2,918,379
Operating Margin %	15.3%	15.4%	8.1%	-12.5%	-11.4%	-10.7%	-19.7%	-3.4%	12.1%	3.5%	11.5%	8.9%	49.9%	-0.2%
Medicare %	19.4%	16.0%	21.5%	16.3%	14.9%	10.2%	13.6%	12.4%	11.9%	6.0%	8.7%	9.4%	6.3%	9.8%
Medicaid %	79.1%	76.8%	76.9%	80.5%	78.2%	85.0%	78.5%	76.6%	76.4%	80.2%	86.9%	85.9%	80.2%	84.3%
Private %	1.5%	7.2%	1.5%	3.2%	6.8%	4.7%	7.9%	11.0%	11.7%	13.9%	4.3%	4.7%	13.5%	5.9%
Net Patient Revenue/Day	$217	$219	$240	$218	$219	$210	$216	$223	$283	$329	$351	$384	$356	$389
Cost/Day	$184	$185	$221	$245	$244	$233	$258	$231	$249	$318	$311	$350	$178	$390
Avg Length of Stay	161.3 days	220.7 days	154.3 days	143.7 days	151.4 days	163.5 days	106.6 days	99.0 days	126.9 days	148.6 days	161.8 days	107.8 days	141.6 days	60.7 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 08/2024.

Net patient revenue

$8.1M

Net patient income

-$16.9K

For-profit Operated by a single business entity.

Net patient revenue

$8.1M

Net patient income

-$16.9K

Other income

$4.0K

Payroll costs

$2.9M 36.2% of net patient revenue

Other operating costs

$5.2M

Total costs

$8.1M

TYPE OF STAY

Mostly long-term care residents

Most residents stay for extended periods and receive ongoing daily care.

New residents most often arrive under Medicaid (44% of admissions), and a typical Medicaid stay runs around 4 months.

Coverage residents most often arrive under.

Medicare 35%

Private pay 21%

Medicaid 44%

Coverage residents most often leave under.

Medicare 21%

Private pay 23%

Medicaid 55%

0.0 miles from city center Estimated distance in miles from Gallup's city center to Gallup Nursing & Rehabilitation LLC's address, calculated via Google Maps.

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The information below is reported by the New Mexico Department of Health, Division of Health Improvement.


Retirement Ranch	NH HOS MC RC SNF	Clovis	-	104	A+	14	-
Advanced Health Care of Albuquerque	NH SNF	Albuquerque (Duke City Industrial Area)	-	47	-	62	-
Cedar Ridge Inn	NH SNF	Farmington	-	101	A+	71	-
San Juan Care Center	NH PC SNF	Farmington	-	93	-	71	-
Gallup Nursing & Rehabilitation LLC	NH PC SNF	Gallup	-	62	-	79	-

Nursing Home Explorer

Who is the owner of Gallup Nursing & Rehabilitation LLC?

Gallup Nursing & Rehabilitation LLC is legally operated by Gallup Nursing & Rehabilitation LLC, and administered by Sheena Isaacson.

Is Gallup Nursing & Rehabilitation LLC in a walkable area?

Gallup Nursing & Rehabilitation LLC has a walk score of 79. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the occupancy rate at Gallup Nursing & Rehabilitation LLC?

Gallup Nursing & Rehabilitation LLC's occupancy is 92%.

Does Gallup Nursing & Rehabilitation LLC operate as a for-profit or non-profit?

Gallup Nursing & Rehabilitation LLC is registered as a for-profit in NM.

Who is the administrator of Gallup Nursing & Rehabilitation LLC?

Sheena Isaacson is the administrator of Gallup Nursing & Rehabilitation LLC.

How many beds does Gallup Nursing & Rehabilitation LLC have?

Gallup Nursing & Rehabilitation LLC has 62 beds.

Are there photos of Gallup Nursing & Rehabilitation LLC?

Yes — there are 2 photos of Gallup Nursing & Rehabilitation LLC in the photo gallery on this page.

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Gallup Nursing & Rehabilitation LLC

Overview of Gallup Nursing & Rehabilitation

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Therapy & Rehabilitation

Staffing & Medical

Contact Information

Amenities & Lifestyle

Contact Gallup Nursing & Rehabilitation LLC

Inspection History

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the New Mexico state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Health Inspection History

Inspections since 2022

Breakdown of citation severity (last 4 years)

Citations history (last 4 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

33 Certified Nursing Assistant

18 Registered Nurse

12 Other Dietary Services Staff

4 Medication Aide/Technician

7 Physical Therapist

2 RN Director of Nursing

2 Respiratory Therapy Technician

1 Occupational Therapy Aide

6 Licensed Practical Nurse

1 Administrator

1 Nurse Practitioner

1 Dietitian

3 Physical Therapy Aide

1 Nurse Aide in Training

1 Qualified Social Worker

1 Physical Therapy Assistant

1 Therapeutic Recreation Specialist

1 Clinical Nurse Specialist

1 Occupational Therapy Assistant

Penalties and fines

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

Nurse Aide Training

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

Who this home usually serves

Mostly long-term care residents

Admissions

Discharges

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