Nursing Home

Gold Crest Care Center

Overview of Gold Crest Care Center
Gold Crest Care Center is a 5-Star rated 175 bed skilled nursing facility situated in the Pelham Gardens section of the Bronx. It offers a range of services including short-term rehabilitation, wound care, hospice care, and recreational therapy. The facility is committed to personalized care and provides home-like amenities for residents.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
5/5
New York average: 3.2/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
4/5
New York average: 2.9/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
4/5
New York average: 2.7/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
5/5
New York average: 4.0/5

Nursing care per resident

Info Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
4h 1m per day

This home provides 15% more nursing time per resident than the New York average.

New York average: 3h 29m per day

Staffing hours breakdown

Info Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Staff type Facility State avg National avg
Registered Nurse (RN) Info Registered nurse hours per resident per day. 22m per day 28m per day 29m per day

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 175

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the New York average
Occupancy rate 94.4%
Residents per day (avg) 171
Occupancy rate
94.4%
Residents per day (avg)
171

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

58% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

6% of new residents, often for short stays.

Typical stay 3 months

Medicaid

35% of new residents, often for long-term daily care.

Typical stay 1 - 2 years

Finances and operations

Privately-owned community
Operated by a business corporation.
Home revenue
$24.5M
Profit
$2.5M
Privately-owned community Operated by a business corporation.
Home revenue
$24,506,480.00
Profit
$2,466,486.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$9.1M
37.3% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$12.9M
Total costs $22.0M
Bed community size
175-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.

About this community

Occupancy

Occupancy rate
94%
In line with New York average
Occupied beds
165 / 175
Average residents 166 per day

License details

Facility type
Nursing Home
Status Active
County: Bronx

Additional licensing details

License number: 7000376N
CMS Certification Number: 335079
Inspection Rating: 5-Star

Ownership & operating entity

Owner name: Gold Crest Care Center (For Profit)

Care Services

Doctor on Staff
Nursing Services
Rehabilitation Services
Respite Care
Independent Living
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
Short-Term Rehab

All Levels of Care

Skilled Nursing
Short Term Rehabilitation
Long Term Rehabilitation
Hospice Care

Amenities & Lifestyle

Home-like amenities
Private baths
Telephones
Flat-screen televisions
Individual heat and air conditioning control
Library
Whirlpool/shower areas
Religious services
Wireless internet (WIFI)
Sunrooms on each floor
Enclosed patio with lush garden
Personal flat screen television
Private dining and family rooms
Beauty salon and Barber shop services
Large
sunny rooms with private bathrooms
Omnicycle Elite Motorized Rehabilitation System

Programs & Activities

Specific Programs
Short Term Rehabilitation, Long Term Rehabilitation, Wound Care, 24 hr on call Board certified physicians and registered nurses, IV Therapies, Hospice, palliative, & respite care, Recreational therapy, Cancer recovery services, Pain management, Stroke recovery Therapy, Respiratory services
Religious Services
Yes

Dining & Nutrition

Food Description
Gold Crest Care Center offers home-like amenities in each of our spacious private and semi-private rooms, including private baths, telephones, flat-screen televisions, and individual heat and air conditioning control.

Inspection History

In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.

2 inspections

New York average: 9 inspections

46 complaints

26.3 complaints per 100 occupied beds

New York average: 49.9 complaints per 100 occupied beds

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

New York average: 93 complaints

Latest inspection

Date:October 3, 2024
Type:Complaint Investigation

26 total citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

New York average: 29 citations

8 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

1 enforcement action

Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.

January 27, 2021 — Stipulation & Order #: NH-21-060

A formal agreement with the state to correct serious or repeated issues.

Health Inspection History

Inspections
Total health inspections 4

New York average 3.6


Last Health inspection on Oct 2024

Total health citations 11
Citations per inspection
2.75

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

9 of 11 citations resulted from standard inspections; and 2 of 11 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than New York average

New York average: 0.2


Serious Health citations More info 0
100% better than New York average

New York average: 0.2

0 critical citations More info New York average: 0.2

0 serious citations More info New York average: 0.2

11 moderate citations More info New York average: 17.4

0 minor citations More info New York average: 0.7
Citations history (last 3 years)
Abuse/Neglect moderate citation Oct 03, 2024
Corrected

Infection Control moderate citation Oct 03, 2024
Corrected

Quality of Care moderate citation Oct 03, 2024
Corrected

Care Planning moderate citation Oct 03, 2024
Corrected

Compare Nursing Homes around Bronx

The information below is reported by the New York State Department of Health.
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SNF

Nursing Home 24/7 care needed

AL

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39.6%
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Gold Crest Care Center
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

NY 10469
175
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-
APPEL, ANNA
94.4%
$24,113,223.00
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The Plaza Rehab and Nursing Center
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Bronx Gardens Rehabilitation and Nursing Center
SNF

Nursing Home 24/7 care needed

AL

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ALVAREZ, ALFREDO
96.3%
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Bronx Park Rehabilitation & Nursing Center
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

NY 10467
240
-
-
LOREN, CRAIG
94.3%
$34,036,917.00
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25.4%
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Places of interest near Gold Crest Care Center

Address 1.9 miles from city center

Address Bronx, NY 10469

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Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

226
Total Staff
198
Employees
28
Contractors
63,867
Total Hours (Quarter)
101
Avg Staff/Day
6.9
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse307.3 Yes
Licensed Practical Nurse307.2 No
Certified Nursing Assistant1306.9 Yes
Staff by Category
Administration
3 staff
6.9hs shift avg
Nursing Staff
191 staff
7hs shift avg
Physicians & Practitioners
0 staff
0hs shift avg
Therapy Services
21 staff
5.6hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
2 staff
7.3hs shift avg
Dietary Services
7 staff
7.1hs shift avg
Other Services
2 staff
7.5hs shift avg
Contractor Analysis
6.9%
of total hours from contractors
4,418 contractor hours this quarter
Certified Nursing Assistant: 7 Registered Nurse: 2 Respiratory Therapy Technician: 5 Physical Therapy Assistant: 4 Occupational Therapy Aide: 4 Speech Language Pathologist: 1 Medical Director: 1 Occupational Therapy Assistant: 3 Qualified Social Worker: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant123713038,36591100%6.9
Registered Nurse282309,40091100%7.3
Licensed Practical Nurse300308,30591100%7.2
Dietitian7071,7529099%7.1
Respiratory Therapy Technician0551,2338088%6.4
Physical Therapy Assistant1459938391%4.4
Mental Health Service Worker2028936369%7.5
Physical Therapy Aide2025966268%7.3
Administrator2025857380%7.5
Occupational Therapy Aide0445667077%6.7
Medication Aide/Technician1013855459%7.1
Other Social Services Staff1013835156%7.5
Speech Language Pathologist1121782831%5.9
Medical Director0111302629%5
Occupational Therapy Assistant033993640%2.5
Qualified Social Worker011722%3.5

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
171 residents
Residents by payment source
Medicare
24 residents (14%)
Medicaid
144 residents (84.2%)
Private pay or other
3 residents (1.8%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 6.5
33% better than New York average

New York average: 9.8

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 9.2
49% better than New York average

New York average: 18.1

Long-stay resident measures
Significantly above average New York avg: 4.3 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 9.5%
42% better than New York average

New York average: 16.4%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 8.7%
47% better than New York average

New York average: 16.6%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 9.3%
56% better than New York average

New York average: 21.4%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 2.0%
33% better than New York average

New York average: 3.0%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 4.1%
43% better than New York average

New York average: 7.2%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 1.0%
26% better than New York average

New York average: 1.4%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 8.4%
38% worse than New York average

New York average: 6.1%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 5.0%
73% better than New York average

New York average: 18.1%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 9.1%
28% better than New York average

New York average: 12.6%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.3%
9% better than New York average

New York average: 91.4%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 98.8%
In line with New York average

New York average: 95.2%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 1.81
6% worse than New York average

New York average: 1.71

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 0.75
44% better than New York average

New York average: 1.35

Short-stay resident measures
Average New York avg: 3.7 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 95.8%
25% better than New York average

New York average: 76.6%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.7%
47% better than New York average

New York average: 1.3%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 95.9%
22% better than New York average

New York average: 78.8%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 24.3%
18% worse than New York average

New York average: 20.6%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 10.5%
8% worse than New York average

New York average: 9.7%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.8%
5% worse than New York average

New York average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 68.6%
28% better than New York average

New York average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 41.8%
17% worse than New York average

New York average: 50.6%

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Community First Choice Option

NY Medicaid CFCO

Age 65+ or disabled, New York resident, Medicaid- eligible, care need (not necessarily nursing home level).

~$2,829/month (300% FBR, individual).

$30,182 (individual, higher due to NY Medicaid expansion).

Higher asset limit; urban density increases demand.

Expanded In-Home Services for the Elderly Program (EISEP)

NY EISEP

Age 60+, New York resident, at risk of decline but not nursing home level.

~$2,500/month (individual, varies).

$15,000 (individual).

Cost-sharing required above certain income; urban/rural balance.

Senior Citizen Rent Increase Exemption (SCRIE)

NY SCRIE

Age 62+, NYC resident, live in rent-controlled/stabilized apartment, spend >1/3 of income on rent.

$50,000/year (household).

No strict asset cap, but income-focused eligibility.

Limited to NYC’s rent-regulated units; high demand in urban areas.

Senior Citizen Homeowners’ Exemption (SCHE)

NY SCHE

Age 65+, NYC resident, own and live in a 1-3 family home, co-op, or condo.

$58,399/year (household).

No strict asset cap, income-driven eligibility.

Applies only in NYC; excludes large apartment buildings.

New York Foundation for Senior Citizens (NYFSC) Home Sharing Program

NYFSC Home Sharing

One participant must be 60+ (host or guest), NYC resident, able to share living space.

No strict limit, but targets those needing cost relief.

Not applicable; focus on housing need.

Primarily NYC-focused; limited slots due to demand.

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