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Enjoy authentic hospitality and compassionate care with Grand Brook Memory Care of Greenwood, an excellent senior living community that is conveniently located in Greenwood, IN. The community is designed to cater to the unique needs of residents living with Alzheimer’s and other forms of memory loss, offering them specialized memory care services. Residents here enjoy the privacy of their own residence and an abundance of spacious and elegant living spaces that fosters socialization and meaningful engagement.
With over 25 years of experience in memory care and excellent team of specially trained caregivers, the community guarantees its residents a well-cared for and fulfilling living experience. The community takes pride in their Life Engagement Program that provides residents with an array of carefully curated activities like live music, exercise, gardening, art classes and games. At Grand Brook Memory Care of Greenwood, residents receive the individual attention and specialized care they deserve.
Lower than the Indiana average: 68.1%Grand Brook Memory Care of Greenwood is legally operated by Grand Brook Memory Care Of Greenwood, Llc, and administrated by Milissa Downs.
Key information about the people who lead and staff this community.
In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Indiana state average. See the assisted living residences benchmark below for the typical Indiana score; higher is better.
Well above the Indiana average for assisted living residences.
Indiana assisted living residences benchmark: C 74/100
Inspection score: 90 out of 100. Letter grade A-. Well above the Indiana average for assisted living residences.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 10 | 36 | This facility has 72% fewer total deficiencies than a typical Indiana assisted living residence (10 vs. IN avg 36).↓ 72% better |
|
Deficiencies per year
Average deficiencies per year since 2022.
| 2.5 | 9 | This facility has 72% fewer deficiencies per year than a typical Indiana assisted living residence (2.5 vs. IN avg 9).↓ 72% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 1.3 | 1.9 | This facility has 32% fewer deficiencies per inspection than a typical Indiana assisted living residence (1.3 vs. IN avg 1.9).↓ 32% better |
Inspections
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total visits
Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits.
| 8 | 19 | This facility has 58% fewer total visits than a typical Indiana assisted living residence (8 vs. IN avg 19).↓ 58% better |
|
Inspections with deficiencies
Inspections that resulted in at least one regulatory deficiency.
| 2 | 7 | This facility has 71% fewer inspections with deficiencies than a typical Indiana assisted living residence (2 vs. IN avg 7).↓ 71% better |
|
Inspection deficiency rate
Percentage of inspections that resulted in at least one deficiency.
| 25% | 37% | This facility has 12 percentage points lower inspection deficiency rate than a typical Indiana assisted living residence (25% vs. IN avg 37%).↓ 12% better |
|
Inspections
Routine, scheduled inspections conducted by state regulators.
| 6 | 13 | This facility has 54% fewer inspections than a typical Indiana assisted living residence (6 vs. IN avg 13).↓ 54% better |
Complaints & Investigations
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 1 | 5 | This facility has 80% fewer total complaints than a typical Indiana assisted living residence (1 vs. IN avg 5).↓ 80% better |
|
Complaints per year
Average complaints per year since 2022.
| 0.3 | 1.3 | This facility has 77% fewer complaints per year than a typical Indiana assisted living residence (0.3 vs. IN avg 1.3).↓ 77% better |
|
Complaint visits
On-site visits triggered by formal complaints. Formal complaints can result in multiple visits.
| 6 | 8 | This facility has 25% fewer complaint visits than a typical Indiana assisted living residence (6 vs. IN avg 8).↓ 25% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on December 27, 2024, found the facility to be in compliance with state residential licensure requirements and cited no deficiencies. Earlier inspections showed a mix of compliance and deficiencies, including issues with fire drills, first aid staffing, securing mechanical rooms, resident documentation, posting of residents’ rights and contact information, resident transfer practices, and hand hygiene. Complaint investigations were mostly unsubstantiated, though one complaint was substantiated without related deficiencies cited. No fines, immediate jeopardy findings, or enforcement actions were listed in the available reports. The inspection history suggests improvement over time, with the most recent survey showing no deficiencies after prior citations.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection Reports
Total Residents: 38 Residents
Room Sizes: 280-300 / 322 / 360-380 / 578 / 623 sq ft
Housing Options: Private Rooms / Semi-Private Rooms
Building Type: Single-story
Dining Services
Beauty Services
Transportation Services
Housekeeping Services
Social and Recreational Activities
Exercise Programs
Parking Available
5.1 miles from city center
Estimated distance in miles from Greenwood's city center to Grand Brook Memory Care of Greenwood's address, calculated via Google Maps.
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Grand Brook Memory Care of Greenwood is located in Greenwood, Indiana.
Here are the financial assistance programs available to residents in Indiana.
The information below is reported by the Indiana Department of Health, Division of Long Term Care.
| Bickford of Greenwood |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Greenwood | 82 | Yes | 50 | Private Rooms / Semi-Private Rooms | 1
Facility
1
IN AVG
8
Rank
#128 / 361 |
53.7%
Facility
53.7%
IN AVG
65.6%
Rank
#309 / 414 | Jamie Langhans | Bickford Of Greenwood, LLC | Rhea Barker | 15 | 8
Facility
8
IN AVG
4.7
Rank
#297 / 352 | 21
Facility
21
IN AVG
34.7
Rank
#156 / 385 | 1.2
Facility
1.2
IN AVG
2.6
Rank
#92 / 385 |
| Grand Brook Memory Care of Greenwood |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Greenwood | 36 | No | 29 | Private Rooms / Semi-Private Rooms | 1
Facility
1
IN AVG
8
Rank
#128 / 361 |
61.1%
Facility
61.1%
IN AVG
65.6%
Rank
#257 / 414 | Milissa Downs | Grand Brook Memory Care Of Greenwood, LLC | Marsha Metzger | 6 | 1
Facility
1
IN AVG
4.7
Rank
#1 / 352 | 10
Facility
10
IN AVG
34.7
Rank
#80 / 385 | 1.3
Facility
1.3
IN AVG
2.6
Rank
#101 / 385 |
| Independence Village of Greenwood |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Greenwood | - | Yes | 27 | Private Rooms / Semi-Private Rooms | - | - | - | - | - | - | - | - | - |
Marsha Metzger is the Director of Nursing at Grand Brook Memory Care of Greenwood.
Grand Brook Memory Care of Greenwood has a walk score of 29. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
According to IN state health department records, Grand Brook Memory Care of Greenwood's license number is 25-014426-1.
According to IN state health department records, Grand Brook Memory Care of Greenwood's license expires on February 28, 2026.
Grand Brook Memory Care of Greenwood's occupancy is 61%.
Yes — see the floorplan options available at Grand Brook Memory Care of Greenwood on this page.
Milissa Downs is the administrator of Grand Brook Memory Care of Greenwood.
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