Grand River Health Care
Nursing Home, Hospice Care, Respite Care & Skilled Nursing · Chillicothe, MO
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

Grand River Health Care

Nursing Home, Hospice Care, Respite Care & Skilled Nursing · Chillicothe, MO
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
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Grand River Health Care accepts Medicaid, Medicare, and private pay.

Inspection History

In Missouri, the Department of Health and Senior Services, Division of Regulation and Licensure performs the inspections and unannounced surveys required for all long-term care providers.

Since 2021 · 5 years of data 99 deficiencies 13 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Missouri state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. Missouri state average
Overall vs. MO average 3 Worse Metrics worse than Missouri average:
• Total deficiencies (183% above)
• Deficiencies per year (183% above)
• Deficiencies per inspection (162% above)
0 Better No metrics in this bucket.
Latest Inspection January 5, 2026 Complaint Investigation

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityMO Averagevs. MO Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 9935 This facility has 183% more total deficiencies than a typical Missouri assisted living residence (99 vs. MO avg 35).↑ 183% worse
Deficiencies per year Info Average deficiencies per year since 2021. 19.87 This facility has 183% more deficiencies per year than a typical Missouri assisted living residence (19.8 vs. MO avg 7).↑ 183% worse
Deficiencies per inspection Info Average deficiencies per inspection. 7.62.9 This facility has 162% more deficiencies per inspection than a typical Missouri assisted living residence (7.6 vs. MO avg 2.9).↑ 162% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityMO Averagevs. MO Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 1312 This facility has had 8% more total inspections than the Missouri average (13 vs. MO avg 12). More inspections can mean more regulatory scrutiny rather than worse care.↑ 8% more

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • January 5, 2026 inspection substantiated physical abuse by the DON and Administrator causing bruises and arm pain, with immediate jeopardy identified and delayed protective actions.
  • February 27, 2025 routine survey found 18 deficiencies including medication errors, infection control lapses, abuse threats, poor food safety, and failure to provide dignified care.
  • Multiple complaint investigations from 2024 to 2025 documented repeated resident abuse by staff and failure to timely report abuse, but corrective actions and staff removals were sometimes implemented.

Health Inspection History

Inspections since 2021
Total health inspections 7

State average N/A


Last Health inspection on Mar 2025

Total health citations
57 Rank #243 / 284Health citations — State benchmarkedThis home is ranked 243rd out of 284 homes in Missouri for Health Citations. Shows this facility's total health deficiency citations benchmarked to the Missouri State average, with a ranking across all 284 MO facilities. Lower citation counts earn a better rank.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Missouri that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average N/A

Citations per inspection
8.14 Rank #248 / 284Citations per inspection — State benchmarkedThis home is ranked 248th out of 284 homes in Missouri for Citations Per Inspection. Shows average deficiency citations per CMS inspection for this facility versus the Missouri mean across 284 facilities with citation data. Lower is better.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Missouri that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average N/A


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

46 of 57 citations resulted from standard inspections; 8 of 57 resulted from complaint investigations; and 3 of 57 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 5 years)
Critical health citations
0
In line with State average

State average: N/A


Serious health citations
3
In line with State average

State average: N/A

0 critical citations State average: N/A

3 serious citations State average: N/A

54 moderate citations State average: N/A

0 minor citations State average: N/A
Citations history (last 5 years)
Abuse/Neglect serious citation Mar 25, 2025
Corrected

Abuse/Neglect moderate citation Mar 25, 2025
Corrected

Abuse/Neglect moderate citation Mar 25, 2025
Corrected

Abuse/Neglect moderate citation Feb 27, 2025
Corrected

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 69
Employees 26
Contractors 43
Staff to resident ratio 2.56 : 1
0% compared with State average

State average ratio: 0 : 0

Avg staff/day 11
Average shift 8.6 hours
0% compared with State average

State average: 0 hours

Total staff hours (quarter) 8,726

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info 5 total: 3 full-time employees and 2 contractors. 5
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 12.4 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info 7 total: 3 full-time employees and 4 contractors. 7
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.9 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info 34 total: 7 full-time employees and 27 contractors. 34
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.4 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

22.2%

1,938 contractor hours this quarter

Certified Nursing Assistant: 27 Licensed Practical Nurse: 4 Medication Aide/Technician: 2 Registered Nurse: 2 Speech Language Pathologist: 1 Occupational Therapy Assistant: 1 Nurse Practitioner: 1 Qualified Social Worker: 1 Occupational Therapy Aide: 1 Respiratory Therapy Technician: 1 Physical Therapy Aide: 1 Physical Therapy Assistant: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant727343,34392100%8.4
Licensed Practical Nurse3471,1348997%8.9
Medication Aide/Technician3251,1158693%11.5
Registered Nurse3251,1128188%12.4
Nurse Aide in Training4046975762%8.6
Administrator1014586065%7.6
Dental Services Staff4044355661%6.9
Nurse Practitioner1123053942%7.8
Qualified Social Worker011372022%1.9
Speech Language Pathologist011271718%1.6
Occupational Therapy Aide0112433%8
Physical Therapy Aide01113910%1.4
Occupational Therapy Assistant0111033%3.3
Physical Therapy Assistant0111022%4.8
Respiratory Therapy Technician011778%1
34 Certified Nursing Assistant
% of Days 100%
7 Licensed Practical Nurse
% of Days 97%
5 Medication Aide/Technician
% of Days 93%
5 Registered Nurse
% of Days 88%
4 Nurse Aide in Training
% of Days 62%
1 Administrator
% of Days 65%
4 Dental Services Staff
% of Days 61%
2 Nurse Practitioner
% of Days 42%
1 Qualified Social Worker
% of Days 22%
1 Speech Language Pathologist
% of Days 18%
1 Occupational Therapy Aide
% of Days 3%
1 Physical Therapy Aide
% of Days 10%
1 Occupational Therapy Assistant
% of Days 3%
1 Physical Therapy Assistant
% of Days 2%
1 Respiratory Therapy Technician
% of Days 8%

Penalties and fines

Includes penalties issued in 2024

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $27K Rank #234 / 286Federal fines — State benchmarkedThis home is ranked 234th out of 286 homes in Missouri for Federal Fines. Shows this facility's cumulative CMS federal fine dollars versus the Missouri average among facilities with fines, and where it ranks among 286 facilities in the pool. Lower total dollars mean a better rank.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Missouri that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
64% lower than State average

State average: $73K

Number of fines 1
59% fewer fines than State average

State average: 2.4

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 2
191% more payment denials than State average

State average: 0.7

Fines amount comparison
Fines amount comparison
This facility $27K
State average $73K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

2 penalties in the past 3 years

Multiple penalties were reported in the last 3 years.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Dec 5, 2024
$27K
Payment Denial Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. Dec 5, 2024
2 days

Last updated: Jan 2026

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 5.1
53% better than State average

State average: 10.9

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 7.2
63% better than State average

State average: 19.5

Long-stay resident measures
Above average State avg: 2.7 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 9.6%
52% better than State average

State average: 19.8%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 8.7%
58% better than State average

State average: 20.6%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 3.4%
81% better than State average

State average: 18.1%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 0.0%
100% better than State average

State average: 4.0%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 4.0%
21% better than State average

State average: 5.0%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 3.7%
36% worse than State average

State average: 2.7%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 3.3%
41% better than State average

State average: 5.6%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 1.1%
92% better than State average

State average: 12.8%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 63.6%
189% worse than State average

State average: 22.0%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 2.7%
97% worse than State average

State average: 85.2%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 96.6%
6% better than State average

State average: 90.9%

Breakdown by payment type

Medicare

10% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

5% of new residents, often for short stays.

Typical stay 4 months

Medicaid

86% of new residents, often for long-term daily care.

Typical stay 1 - 2 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 27
Medicare
1
3.7% of residents
Medicaid
26
96.3% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

For-profit
Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$1.8M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$456.7K
For-profit Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$1.8M Rank #283 / 290Revenue — State benchmarkedThis home is ranked 283rd out of 290 homes in Missouri for Revenue. Shows this facility's annual revenue compared to the Missouri average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Missouri that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$456.7K
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$141.0K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #286 / 290Payroll — State benchmarkedThis home is ranked 286th out of 290 homes in Missouri for Payroll. Shows total annual staff payroll benchmarked to the Missouri average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Missouri that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$1.1M 58% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #85 / 290Payroll % — State benchmarkedThis home is ranked 85th out of 290 homes in Missouri for Payroll %. Shows payroll as a percentage of revenue versus the Missouri average. Well-run Missouri facilities typically land around 60–72% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Missouri that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$1.2M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$2.3M

Who this home usually serves

TYPE OF STAY

Mostly long-term care residents

Most residents stay for extended periods and receive ongoing daily care.

Most new residents arrive under Medicaid (86% of admissions), and a typical Medicaid stay runs around 1 - 2 years.

Admissions
20 total

Coverage residents most often arrive under.

Medicare 10%
Private pay 5%
Medicaid 86%
Discharges
36 total

Coverage residents most often leave under.

Medicare 6%
Private pay 3%
Medicaid 92%

Places of interest near Grand River Health Care

Address 0.0 miles from city center Info Estimated distance in miles from Chillicothe's city center to Grand River Health Care's address, calculated via Google Maps.

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Frequently Asked Questions about Grand River Health Care

Who is the owner of Grand River Health Care?

Grand River Health Care is legally operated by N & R Of Chillicothe, Inc., and administered by Barbara Jamison.

Is Grand River Health Care in a walkable area?

Grand River Health Care has a walk score of 71. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the license number of Grand River Health Care?

According to MO state health department records, Grand River Health Care's license number is 053109.

When does Grand River Health Care's license expire?

According to MO state health department records, Grand River Health Care's license expires on October 30, 2027.

What is the occupancy rate at Grand River Health Care?

Grand River Health Care's occupancy is 52%.

Are pets allowed at Grand River Health Care?

No, Grand River Health Care has a no-pet policy.

Does Grand River Health Care operate as a for-profit or non-profit?

Grand River Health Care is registered as a for-profit in MO.

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