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Nursing Home in Pawtucket

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Grandview Center

Nursing Home in Pawtucket

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Grandview Center

Overview of Grandview Center

Grandview Center offers a skilled team of licensed nurses  and therapy, rehabilitation staff to provide the highest level of care at this long term nursing home in Cumberland, Rhode Island.  On top of quality living assistance, the professional staff will welcome each new resident through the transition from home to, ensuring they enter the community as comfortable as possible.

Individualized treatment plans are bolstered by cultural, educational, and recreational activities to add fun and excitement to each day, allowing residents to not be made to feel listless but active and engaged in their golden years. Grandview Center is a prime, skilled nursing home nearby Pawtucket; a short 11-minute drive away.

(401) 724-7500

Managed by Shaun Cournoyer

Administrator

Shaun Cournoyer is a licensed nursing home and assisted living administrator at Grandview Center. She brings decades of experience from her family-owned business in Woonsocket, Rhode Island, and has held key leadership roles in healthcare organizations including the Rhode Island Health Care Association and Landmark Medical Center. Shaun is dedicated to healthcare policy and advocacy and is committed to supporting both staff and families in the community.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
3/5
Rhode Island average: 2.9/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
3/5
Rhode Island average: 2.7/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
4/5
Rhode Island average: 3.7/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
4/5
Rhode Island average: 3.1/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
3h 36m per day

This home provides 12% less nursing time per resident than the Rhode Island average.

Rhode Island average: 4h 6m per day

Staffing hours breakdown

Info Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Staff type Facility State avg National avg
Registered Nurse (RN) Info Registered nurse hours per resident per day. 1h 13m per day 46m per day 41m per day
Nurse Aide Info Nurse aide hours per resident per day. 2h 15m per day 2h 28m per day 2h 21m per day
Total Nursing (Weekend) Info Total number of nurse staff hours per resident per day on weekends. 3h 15m per day 3h 18m per day 3h 26m per day
Physical Therapist Info Physical therapist staff hours per resident per day. 1m per day 3m per day 4m per day
RN (Weekend) Info Registered nurse hours per resident per day on weekends. 1h 1m per day 34m per day 29m per day

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 72

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the Rhode Island average
Occupancy rate 94.4%
Residents per day (avg) 67
Occupancy rate
94.4%
Residents per day (avg)
67

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Might be optimal for
Post-acute recovery Temporary care Transitional stays

Breakdown by payment type

Medicare

24% of new residents, usually for short-term rehab.

Typical stay 27 days

Private pay

68% of new residents, often for short stays.

Typical stay 26 days

Medicaid

8% of new residents, often for long-term daily care.

Typical stay 1 - 2 years

Finances and operations

Privately-owned community
Operated by a business corporation.
Home revenue
$12.9M
Operating loss
-$1.3M
Privately-owned community Operated by a business corporation.
Home revenue
$12.9M
Operating loss
-$1.3M
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.4M
34.2% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$9.8M
Total costs $14.2M
Bed community size
72-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
11 years in operation
A community with a solid operating history and experience delivering ongoing care.
Walk Score
Walk Score: 71 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

About this community

Occupancy

Occupancy rate
94%
In line with Rhode Island average
Occupied beds
68 / 72
Average residents 95 per day

License Details

Facility TypeNursing Facility
StatusActive
IssuanceFebruary 2, 2015
ExpirationDecember 31, 2026

Additional Licensing Details

License NumberLTC00791
AwardsReputation 800 Award for customer satisfaction and brand reputation

Ownership & Operating Entity

Grandview Center is legally operated by Shaun Cournoyer, Administrator.

Type Of Units

Nursing Home
72 units
Total beds
72 units

Safety & Compliance

Emergency Systems24-hour emergency alert and response system

Therapy & Rehabilitation

3 services
Rehabilitation Services
Respite Care
Short-Term Rehab

Staffing & Medical

3 services
Doctor on Staff
Skilled Nursing
24-Hour Staffing

Additional Services

1 service
Short-Stay Rehabilitation

Contact Information

Fax(401) 724-7543

Additional Policies & Features

Pets Allowed
HousekeepingYes

Amenities & Lifestyle

17 amenities
Individual Climate Control
Activity Room
Beautiful Garden(S) / Courtyard(S)
Beauty Salon / Barber Services
Cable Television
Comfortable Common And Lounge Areas
Dining Room
In-Room Dining Options
Alarm System For Residents With Cognitive Deficits
Computer With Internet Access
Housekeeping
Mail And Newspaper Service
Pets Permitted
Phone Service
Wireless Internet
Fireplace In Living Room
Smoke Free Environment
ActivitiesCultural, educational, religious and social activities; recreation activities.
Specific ProgramsShortStay care, LongTerm care, Respite care, Palliative care, Rehabilitation therapy, Physical therapy, Occupational therapy, Speech therapy, Orthopedic Rehabilitation, On-site Medical Director, Attending Physicians, Registered Nurses, IV Therapy, Audiology care, Colostomy care, Dementia care, Dental care, Personal care, Podiatry care, Psychiatric services, Vision care, Wound care, Hospice care, Pain management, Case management, Dietary and nutrition needs management, Discharge planning, Individual treatment plans, Medication management, Cultural, educational, religious and social activities, Recreation activities.

Dining & Nutrition

Food DescriptionIn-room dining options and a dining room available.

Types of Care at Grandview Center

Skilled Nursing

Contact Grandview Center

Inspection History

In Rhode Island, the Department of Health, Center for Health Facilities Regulation is the primary authority for inspecting, licensing, and reporting on all long-term care facilities.

18 visits/inspections

6 visits/inspections triggered by complaints

3 routine inspections

1 other visits

1 life safety inspections

Results

12 with issues

6 without issues

Latest inspection

Date September 29, 2025
Follow Up

87 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Rhode Island average: 34 deficiencies

Health Inspection History

Inspections
Total health inspections 9

Rhode Island average 8.3


Last Health inspection on Sep 2025

Total health citations 31

Rhode Island average 28.1

Citations per inspection
3.44

Rhode Island average 3.48


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

20 of 31 citations resulted from standard inspections; and 11 of 31 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Rhode Island average

Rhode Island average: 1.6


Serious Health citations More info 1
41% better than Rhode Island average

Rhode Island average: 1.7

0 critical citations More info Rhode Island average: 1.6

1 serious citation More info Rhode Island average: 1.7

30 moderate citations More info Rhode Island average: 24.3

0 minor citations More info Rhode Island average: 0.5
Citations history (last 3 years)
Resident Rights moderate citation Info Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care. Sep 09, 2025
Corrected

Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. Aug 21, 2025
Corrected

Nutrition moderate citation Info Issues related to food quality, meal service, and resident's nutritional needs. Aug 21, 2025
Corrected

Pharmacy moderate citation Info Issues related to medication management, including how drugs are stored, administered, and monitored. Aug 21, 2025
Corrected

Compare Nursing Homes around Pawtucket The information below is reported by the Rhode Island Department of Health, Center for Health Facilities Regulation.

5 facilities compared · CMS & RI Dept. of Health data · Updated Apr 2026

Filter by care type
Little Sisters of the Poor Jeanne Jugan Residence
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Pawtucket
71
81.3%
-3%
7.87
+70%
+96%
0
2
2.0
0
31
-
81
Mcphillips, Mary
$5.8M
$3.3M
57.1%
415073
Mansion Nursing & Rehabilitation Center
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Central Falls
62
84.6%
+1%
3.83
-60%
-5%
0
26
4.3
0
54
A+
91
Mansion, Inc
$4.8M
$2.5M
52.1%
415097
Grandview Center
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Cumberland (Valley Falls)
72
91.6%
+9%
3.60
+21%
-10%
2
31
3.4
1
67
-
71
Hebert, Angela
$12.6M
$4.4M
35%
415020
Oak Hill Center for Rehabilitation and Nursing
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Pawtucket
129
91.3%
+9%
3.49
-48%
-13%
3
38
3.5
4
109
-
61
Hagler, Jonathan
$14.3M
$4.2M
29.3%
415027
Pawtucket Falls Healthcare Center
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Pawtucket
154
51.7%
-38%
4.68
-74%
+17%
5
62
4.1
7
77
-
68
Berkowitz, Leah
$14.4M
$5.7M
39.4%
415064

Places of interest near Grandview Center

Address 2.5 miles from city center — 3.88 miles to nearest hospital (The Miriam Hospital)

Calculate Travel Distance to Grandview Center

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Address

Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 111
Employees 106
Contractors 5
Staff to resident ratio 1.63:1
7% worse than Rhode Island average

Rhode Island average ratio: 1.76:1

Avg staff/day 41
Average shift 7.1 hours
7% worse than Rhode Island average

Rhode Island average: 7.6 hours

Total staff hours (quarter) 26,601
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 19
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.9 hours

This role is partially covered by contractors.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 5
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.8 hours

No contractors work on this role.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 43
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7 hours

No contractors work on this role.

Contractor staffing

Total hours from contractors

0.9%

236 contractor hours this quarter

Occupational Therapy Aide: 2 Registered Nurse: 1 Occupational Therapy Assistant: 1 Medical Director: 1
Staff by category
Certified Nursing Assistant4304312,78891100%7
Registered Nurse181195,91591100%7.9
Licensed Practical Nurse5051,0457785%7.8
Speech Language Pathologist5051,0337684%7.6
Mental Health Service Worker4049716673%7.8
Medication Aide/Technician2028167178%10.4
Physical Therapy Aide3036087481%6.8
Clinical Nurse Specialist6065535560%7.6
Administrator1015046369%8
RN Director of Nursing1014956268%8
Nurse Practitioner2024775965%8.1
Physical Therapy Assistant7074217077%5.8
Other Dietary Services Staff2023786673%5.7
Respiratory Therapy Technician5051846066%3
Qualified Social Worker2021775358%3.2
Occupational Therapy Aide0221532629%5.9
Occupational Therapy Assistant011584044%1.4
Medical Director011251516%1.7
43 Certified Nursing Assistant
% of Days 100%
19 Registered Nurse
% of Days 100%
5 Licensed Practical Nurse
% of Days 85%
5 Speech Language Pathologist
% of Days 84%
4 Mental Health Service Worker
% of Days 73%
2 Medication Aide/Technician
% of Days 78%
3 Physical Therapy Aide
% of Days 81%
6 Clinical Nurse Specialist
% of Days 60%
1 Administrator
% of Days 69%
1 RN Director of Nursing
% of Days 68%
2 Nurse Practitioner
% of Days 65%
7 Physical Therapy Assistant
% of Days 77%
2 Other Dietary Services Staff
% of Days 73%
5 Respiratory Therapy Technician
% of Days 66%
2 Qualified Social Worker
% of Days 58%
2 Occupational Therapy Aide
% of Days 29%
1 Occupational Therapy Assistant
% of Days 44%
1 Medical Director
% of Days 16%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
68 residents
Residents by payment source
Medicare
7 residents (10.3%)
Medicaid
48 residents (70.6%)
Private pay or other
13 residents (19.1%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Family Member Group

Family members meet regularly to discuss policies, care quality, and activities

Active Family Council

Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 7.1
31% better than Rhode Island average

Rhode Island average: 10.3

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 15.5
23% better than Rhode Island average

Rhode Island average: 20.2

Long-stay resident measures
Significantly above average Rhode Island avg: 3.2 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 17.2%
12% better than Rhode Island average

Rhode Island average: 19.5%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 6.7%
63% better than Rhode Island average

Rhode Island average: 18.2%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 22.6%
In line with Rhode Island average

Rhode Island average: 22.9%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 2.0%
45% better than Rhode Island average

Rhode Island average: 3.7%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 3.3%
29% better than Rhode Island average

Rhode Island average: 4.7%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 2.1%
9% better than Rhode Island average

Rhode Island average: 2.3%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 6.3%
17% worse than Rhode Island average

Rhode Island average: 5.4%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 26.6%
97% worse than Rhode Island average

Rhode Island average: 13.5%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 9.6%
55% better than Rhode Island average

Rhode Island average: 21.5%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 98.5%
6% better than Rhode Island average

Rhode Island average: 93.1%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 95.9%
In line with Rhode Island average

Rhode Island average: 95.3%

Short-stay resident measures
Average Rhode Island avg: 2.3 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 92.3%
21% better than Rhode Island average

Rhode Island average: 76.2%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.7%
16% better than Rhode Island average

Rhode Island average: 2.0%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 90.7%
16% better than Rhode Island average

Rhode Island average: 78.2%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 21.7%
14% better than Rhode Island average

Rhode Island average: 25.1%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 12.7%
20% better than Rhode Island average

Rhode Island average: 15.8%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than Rhode Island average

Rhode Island average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 51.4%
In line with Rhode Island average

Rhode Island average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 60.8%
20% better than Rhode Island average

Rhode Island average: 50.6%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $18K
81% lower than Rhode Island average

Rhode Island average: $94K

Number of fines 2
29% fewer fines than Rhode Island average

Rhode Island average: 2.8

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than Rhode Island average

Rhode Island average: 0.4

Fines amount comparison
Fines amount comparison
This facility $18K
Rhode Island average $94K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Apr 14, 2023
$8K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Feb 7, 2023
$10K

Last updated: Jan 2026

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Financial Aid for Rhode Island Seniors

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Rhode Island Home and Community Care Services

RI Medicaid HCCS

Age 65+ or disabled, Rhode Island resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$4,000 (individual, higher than most states).

Higher asset limit; small state aids quicker processing.

Rhode Island Caregiver Support Program

RI NFCSP Respite

Caregiver of someone 60+ (or with dementia), Rhode Island resident.

No strict limit; prioritizes low-income.

Not applicable.

Limited slots; urban focus due to small size.

Program of All-Inclusive Care for the Elderly (PACE)

Rhode Island PACE

Age 55+, RI resident (specific counties), NFLOC, safe with PACE support.

~$2,829/month (Medicaid-eligible); private pay option available.

$4,000 (individual), $6,000 (couple) for Medicaid enrollees.

Operated by PACE Organization of Rhode Island; covers 4 counties (Providence, Kent, Washington, Newport).

@Home Cost Share Program

Rhode Island @Home Cost Share

Age 65+, RI resident, need help with 1+ ADL/IADL, not Medicaid-eligible.

~$1,255-$2,829/month (100%-300% FPL); sliding scale fees.

Not strictly assessed; focus on income/need.

Administered by Division of Elderly Affairs (DEA); complements Medicaid.

SSI Enhanced Assisted Living Program

Rhode Island SSI Enhanced AL

Age 65+ (or disabled), RI resident, SSI-eligible, living in approved AL facility.

$943/month (SSI federal rate) + state supplement ($332/month).

$2,000 (individual), $3,000 (couple).

Supplement increases to ~$1,275/month total for AL residents; ~50 facilities participate.

Medicare Savings Program (MSP)

Rhode Island Medicare Savings Program

Age 65+ or disabled, RI resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; includes Extra Help for Part D; no waitlist.

Low-Income Home Energy Assistance Program (LIHEAP)

Rhode Island LIHEAP

Age 60+ prioritized, RI resident, low-income household.

~$3,970/month (individual, 185% FPL).

Not assessed; income-focused.

Covers gas, electric, oil; emergency aid available.

VA Aid and Attendance (A&A) and Housebound Benefits

Rhode Island VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, RI resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand; supports rural/urban care needs.

Senior Farmers’ Market Nutrition Program (SFMNP)

Rhode Island SFMNP

Age 60+, RI resident, low-income.

~$2,322/month (individual, 185% FPL).

Not assessed.

Vouchers (~$50/season); serves ~10,000 annually.

Property Tax Relief for Seniors

Rhode Island Property Tax Relief Credit

Age 65+ (or disabled), RI resident, homeowner/renter, low-income.

~$35,000/year (household).

Not assessed; income-focused.

Credit up to $400; local exemptions vary by municipality.

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