Grandview Center

Nursing Home
Overview of Grandview Center

Grandview Center offers a skilled team of licensed nurses  and therapy, rehabilitation staff to provide the highest level of care at this long term nursing home in Cumberland, Rhode Island.  On top of quality living assistance, the professional staff will welcome each new resident through the transition from home to, ensuring they enter the community as comfortable as possible.

Individualized treatment plans are bolstered by cultural, educational, and recreational activities to add fun and excitement to each day, allowing residents to not be made to feel listless but active and engaged in their golden years. Grandview Center is a prime, skilled nursing home nearby Pawtucket; a short 11-minute drive away.

(401) 724-7500

Managed by Shaun Cournoyer

Administrator

Shaun Cournoyer is a licensed nursing home and assisted living administrator at Grandview Center. She brings decades of experience from her family-owned business in Woonsocket, Rhode Island, and has held key leadership roles in healthcare organizations including the Rhode Island Health Care Association and Landmark Medical Center. Shaun is dedicated to healthcare policy and advocacy and is committed to supporting both staff and families in the community.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
3/5
Rhode Island average: 3.1/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
3/5
Rhode Island average: 2.9/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
4/5
Rhode Island average: 3.5/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
4/5
Rhode Island average: 3.2/5

Nursing care per resident

Info Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
3h 36m per day

This home provides 10% less nursing time per resident than the state average.

Rhode Island average: 4h 1m per day

Staffing hours breakdown

Info Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Staff type Facility State avg National avg
Registered Nurse (RN) Info Registered nurse hours per resident per day. 1h 13m per day 46m per day 41m per day
LPN / LVN Info Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day. 13m per day 29m per day 52m per day
Nurse Aide Info Nurse aide hours per resident per day. 2h 15m per day 2h 28m per day 2h 21m per day
Total Nursing (Weekend) Info Total number of nurse staff hours per resident per day on weekends. 3h 15m per day 3h 18m per day 3h 26m per day
Physical Therapist Info Physical therapist staff hours per resident per day. 1m per day 3m per day 4m per day
RN (Weekend) Info Registered nurse hours per resident per day on weekends. 1h 1m per day 34m per day 29m per day

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 72

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the Rhode Island average
Occupancy rate 91.6%
Residents per day (avg) 67
Occupancy rate
91.6%
Residents per day (avg)
67

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Might be optimal for
Post-acute recovery Temporary care Transitional stays

Breakdown by payment type

Medicare

24% of new residents, usually for short-term rehab.

Typical stay 27 days

Private pay

68% of new residents, often for short stays.

Typical stay 26 days

Medicaid

8% of new residents, often for long-term daily care.

Typical stay 1 - 2 years

Finances and operations

Proprietary home
Corporation
Home revenue
$12.9M
Operating loss
-$1.3M
Proprietary home Corporation
Home revenue
$12,860,181.00
Operating loss
$-1,312,269.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.4M
34.2% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$9.8M
Total costs $14.2M
Bed community size
72-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
11 years in operation
A community with a solid operating history and experience delivering ongoing care.
Walk Score
Walk Score: 71 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

About this community

Occupancy Rate
94%
Occupied Beds
68 of 72
Percentage of available beds currently in use by residents.
License Status
Active
Facility Type
Nursing Facility
License Date
February 2, 2015
License Expiration
December 31, 2026

Additional licensing details

License number: LTC00791
Awards: Reputation 800 Award for customer satisfaction and brand reputation

Ownership & operating entity

Grandview Center is legally operated by SHAUN COURNOYER, ADMINISTRATOR.

Type Of Units

Nursing Home
72 units
Total beds
72 units

Safety & Compliance

Emergency Systems: 24-hour emergency alert and response system

Care Services

Doctor on Staff
Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Independent Living
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
Short-Term Rehab

All Levels of Care

Short-Stay Rehabilitation
Long-Term Care

Contact Information

Fax: (401) 724-7543

Additional Policies & Features

Pets Allowed
Housekeeping: Yes

Amenities & Lifestyle

Individual climate control
Activity room
Beautiful Garden(s) / Courtyard(s)
Beauty Salon / Barber Services
Cable Television
Comfortable common and lounge areas
Dining Room
In-room dining options
Alarm system for residents with cognitive deficits
Computer with internet access
Housekeeping
Mail and Newspaper Service
Pets Permitted
Phone service
Wireless Internet
Fireplace in living room
Smoke free environment.

Programs & Activities

Activities
Cultural, educational, religious and social activities; recreation activities.
Specific Programs
ShortStay care, LongTerm care, Respite care, Palliative care, Rehabilitation therapy, Physical therapy, Occupational therapy, Speech therapy, Orthopedic Rehabilitation, On-site Medical Director, Attending Physicians, Registered Nurses, IV Therapy, Audiology care, Colostomy care, Dementia care, Dental care, Personal care, Podiatry care, Psychiatric services, Vision care, Wound care, Hospice care, Pain management, Case management, Dietary and nutrition needs management, Discharge planning, Individual treatment plans, Medication management, Cultural, educational, religious and social activities, Recreation activities.

Dining & Nutrition

Food Description
In-room dining options and a dining room available.

Types of Care at Grandview Center

Skilled Nursing
Contact Grandview Center

Inspection History

In Rhode Island, the Department of Health, Center for Health Facilities Regulation is the primary authority for inspecting, licensing, and reporting on all long-term care facilities.

14 visits/inspections

2 visits/inspections triggered by complaints

1 other visits

1 life safety inspections

Results

8 with issues

6 without issues

Latest inspection

Date:September 29, 2025
Type:Follow Up

51 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Compare Nursing Homes around Pawtucket

The information below is reported by the Rhode Island Department of Health, Center for Health Facilities Regulation.
Little Sisters of the Poor Jeanne Jugan Residence
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

SNF

Nursing Homes 24/7 care needed

Pawtucket
71
No
-
81
MCPHILLIPS, MARY
81.3%
$5,760,746.00
$3,289,335.00
57.1%
31.20
5/5
7.8652
5/5
4/5
2/5
-
2
-
+70%
+96%
-3%
Mansion Nursing & Rehabilitation Center
SNF

Nursing Homes 24/7 care needed

Central Falls
62
No
A+
91
MANSION, INC
84.6%
$4,775,440.00
$2,487,003.00
52.1%
53.60
4/5
3.8275
4/5
3/5
2/5
-
26
-
-60%
-5%
+1%
Grandview Center
SNF

Nursing Homes 24/7 care needed

Cumberland (Valley Falls)
72
No
-
71
HEBERT, ANGELA
91.6%
$12,568,683.00
$4,397,439.00
35%
67.40
3/5
3.5992
3/5
4/5
4/5
2
31
1
+21%
-10%
+9%
Oak Hill Center for Rehabilitation and Nursing
SNF

Nursing Homes 24/7 care needed

Pawtucket
129
No
-
61
HAGLER, JONATHAN
91.3%
$14,288,871.00
$4,190,847.00
29.3%
108.50
2/5
3.4932
2/5
2/5
2/5
3
38
4
-48%
-13%
+9%
Pawtucket Falls Healthcare Center
SNF

Nursing Homes 24/7 care needed

Pawtucket
154
No
-
68
BERKOWITZ, LEAH
51.7%
$14,421,603.00
$5,680,346.00
39.4%
77.40
1/5
4.6801
1/5
4/5
4/5
5
62
7
-74%
+17%
-38%

Places of interest near Grandview Center

Address 2.5 miles from city center — 3.88 miles to nearest hospital (The Miriam Hospital)

Address 100 Chambers St, Cumberland, RI 02864

Calculate Travel Distance to Grandview Center

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

111
Total Staff
106
Employees
5
Contractors
26,601
Total Hours (Quarter)
41
Avg Staff/Day
7.1
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse197.9 Yes
Licensed Practical Nurse57.8 No
Certified Nursing Assistant437 No
Staff by Category
Administration
2 staff
6.8hs shift avg
Nursing Staff
70 staff
7.4hs shift avg
Physicians & Practitioners
8 staff
7.8hs shift avg
Therapy Services
23 staff
5.8hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
2 staff
3.2hs shift avg
Dietary Services
2 staff
5.7hs shift avg
Other Services
4 staff
7.8hs shift avg
Contractor Analysis
0.9%
of total hours from contractors
236 contractor hours this quarter
Registered Nurse: 1 Occupational Therapy Aide: 2 Occupational Therapy Assistant: 1 Medical Director: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant4304312,78891100%7
Registered Nurse181195,91591100%7.9
Licensed Practical Nurse5051,0457785%7.8
Speech Language Pathologist5051,0337684%7.6
Mental Health Service Worker4049716673%7.8
Medication Aide/Technician2028167178%10.4
Physical Therapy Aide3036087481%6.8
Clinical Nurse Specialist6065535560%7.6
Administrator1015046369%8
RN Director of Nursing1014956268%8
Nurse Practitioner2024775965%8.1
Physical Therapy Assistant7074217077%5.8
Other Dietary Services Staff2023786673%5.7
Respiratory Therapy Technician5051846066%3
Qualified Social Worker2021775358%3.2
Occupational Therapy Aide0221532629%5.9
Occupational Therapy Assistant011584044%1.4
Medical Director011251516%1.7

Health Inspection History

Inspections
Total health inspections 9

Rhode Island average 8.3


Last Health inspection on Sep 2025

Total health citations 31
Citations per inspection
3.44

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

20 of 31 citations resulted from standard inspections; and 11 of 31 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Rhode Island average

Rhode Island average: 1.6


Serious Health citations More info 1
41% better than Rhode Island average

Rhode Island average: 1.7

0 critical citations More info Rhode Island average: 1.6

1 serious citation More info Rhode Island average: 1.7

30 moderate citations More info Rhode Island average: 24.3

0 minor citations More info Rhode Island average: 0.5
Citations history (last 3 years)
Resident Rights moderate citation Sep 09, 2025
Corrected

Infection Control moderate citation Aug 21, 2025
Corrected

Nutrition moderate citation Aug 21, 2025
Corrected

Pharmacy moderate citation Aug 21, 2025
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit Corporation
Part of: Genesis
Resident Census by Payment Source
68 Total Residents
Medicare 7 (10.3%)
Medicaid 48 (70.6%)
Private Pay/Other 13 (19.1%)
Programs & Services
Residents' Group
Family Member Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 7.1
31% better than Rhode Island average

Rhode Island average: 10.3

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 15.5
23% better than Rhode Island average

Rhode Island average: 20.2

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 17.2%
12% better than Rhode Island average

Rhode Island average: 19.5%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 6.7%
63% better than Rhode Island average

Rhode Island average: 18.2%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 22.6%
In line with Rhode Island average

Rhode Island average: 22.9%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 2.0%
45% better than Rhode Island average

Rhode Island average: 3.7%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 3.3%
29% better than Rhode Island average

Rhode Island average: 4.7%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 2.1%
9% better than Rhode Island average

Rhode Island average: 2.3%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 6.3%
17% worse than Rhode Island average

Rhode Island average: 5.4%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 26.6%
97% worse than Rhode Island average

Rhode Island average: 13.5%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 9.6%
55% better than Rhode Island average

Rhode Island average: 21.5%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 98.5%
6% better than Rhode Island average

Rhode Island average: 93.1%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 95.9%
In line with Rhode Island average

Rhode Island average: 95.3%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 92.3%
21% better than Rhode Island average

Rhode Island average: 76.2%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.7%
16% better than Rhode Island average

Rhode Island average: 2.0%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 90.7%
16% better than Rhode Island average

Rhode Island average: 78.2%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 21.7%
14% better than Rhode Island average

Rhode Island average: 25.1%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 12.7%
20% better than Rhode Island average

Rhode Island average: 15.8%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than Rhode Island average

Rhode Island average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 51.4%
In line with Rhode Island average

Rhode Island average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 60.8%
20% better than Rhode Island average

Rhode Island average: 50.6%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $18K
81% lower than Rhode Island average

Rhode Island average: $94K

Number of fines 2
29% fewer fines than Rhode Island average

Rhode Island average: 2.8

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than Rhode Island average

Rhode Island average: 0.4

Fines amount comparison
Fines amount comparison
This facility $18K
Rhode Island average $94K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Apr 14, 2023
$8K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Feb 7, 2023
$10K

Last updated: Jan 2026

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Financial Aid for Rhode Island Seniors

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Rhode Island Home and Community Care Services

RI Medicaid HCCS

Age 65+ or disabled, Rhode Island resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$4,000 (individual, higher than most states).

Higher asset limit; small state aids quicker processing.

Rhode Island Caregiver Support Program

RI NFCSP Respite

Caregiver of someone 60+ (or with dementia), Rhode Island resident.

No strict limit; prioritizes low-income.

Not applicable.

Limited slots; urban focus due to small size.

Program of All-Inclusive Care for the Elderly (PACE)

Rhode Island PACE

Age 55+, RI resident (specific counties), NFLOC, safe with PACE support.

~$2,829/month (Medicaid-eligible); private pay option available.

$4,000 (individual), $6,000 (couple) for Medicaid enrollees.

Operated by PACE Organization of Rhode Island; covers 4 counties (Providence, Kent, Washington, Newport).

@Home Cost Share Program

Rhode Island @Home Cost Share

Age 65+, RI resident, need help with 1+ ADL/IADL, not Medicaid-eligible.

~$1,255-$2,829/month (100%-300% FPL); sliding scale fees.

Not strictly assessed; focus on income/need.

Administered by Division of Elderly Affairs (DEA); complements Medicaid.

SSI Enhanced Assisted Living Program

Rhode Island SSI Enhanced AL

Age 65+ (or disabled), RI resident, SSI-eligible, living in approved AL facility.

$943/month (SSI federal rate) + state supplement ($332/month).

$2,000 (individual), $3,000 (couple).

Supplement increases to ~$1,275/month total for AL residents; ~50 facilities participate.

Medicare Savings Program (MSP)

Rhode Island Medicare Savings Program

Age 65+ or disabled, RI resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; includes Extra Help for Part D; no waitlist.

Low-Income Home Energy Assistance Program (LIHEAP)

Rhode Island LIHEAP

Age 60+ prioritized, RI resident, low-income household.

~$3,970/month (individual, 185% FPL).

Not assessed; income-focused.

Covers gas, electric, oil; emergency aid available.

VA Aid and Attendance (A&A) and Housebound Benefits

Rhode Island VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, RI resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand; supports rural/urban care needs.

Senior Farmers’ Market Nutrition Program (SFMNP)

Rhode Island SFMNP

Age 60+, RI resident, low-income.

~$2,322/month (individual, 185% FPL).

Not assessed.

Vouchers (~$50/season); serves ~10,000 annually.

Property Tax Relief for Seniors

Rhode Island Property Tax Relief Credit

Age 65+ (or disabled), RI resident, homeowner/renter, low-income.

~$35,000/year (household).

Not assessed; income-focused.

Credit up to $400; local exemptions vary by municipality.

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