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CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Grandview Center offers a skilled team of licensed nurses and therapy, rehabilitation staff to provide the highest level of care at this long term nursing home in Cumberland, Rhode Island. On top of quality living assistance, the professional staff will welcome each new resident through the transition from home to, ensuring they enter the community as comfortable as possible.
Individualized treatment plans are bolstered by cultural, educational, and recreational activities to add fun and excitement to each day, allowing residents to not be made to feel listless but active and engaged in their golden years. Grandview Center is a prime, skilled nursing home nearby Pawtucket; a short 11-minute drive away.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 40th out of 56 homes in Rhode Island for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 1h 18m per day | ▲ 71% State avg: 46m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 15m per day | ▼ 47% State avg: 29m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 10m per day | ▼ 12% State avg: 2h 28m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 14m per day | ■ Avg State avg: 3h 18m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 3m per day | ▼ 16% State avg: 3m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 1h 1m per day | ▲ 80% State avg: 34m per day · National avg: 29m per day |
Higher than the Rhode Island average: 83.7%Grandview Center is legally operated by Shaun Cournoyer, Administrator.
In Rhode Island, the Department of Health, Center for Health Facilities Regulation is the primary authority for inspecting, licensing, and reporting on all long-term care facilities.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Rhode Island state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | RI Average | vs. RI Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 87 | 34 | This facility has 156% more total deficiencies than a typical Rhode Island nursing home (87 vs. RI avg 34).↑ 156% worse |
|
Deficiencies per year
Average deficiencies per year since 2021.
| 17.4 | 6.8 | This facility has 156% more deficiencies per year than a typical Rhode Island nursing home (17.4 vs. RI avg 6.8).↑ 156% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
Rhode Island average 8.3
Last Health inspection on Sep 2025
Rhode Island average 28.1
Rhode Island average 3.48
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
20 of 31 citations resulted from standard inspections; and 11 of 31 resulted from complaint investigations.
100% better than Rhode Island averageRhode Island average: 1.6
41% better than Rhode Island averageRhode Island average: 1.7
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
7% fewer staff per resident than Rhode Island average
0% compared with Rhode Island average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
23 total: 22 full-time employees and 1 contractor.
23
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hoursAssists with medical care and medications.
All 5 LPN Staff are full-time employees. No contractors work on this role.
5
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.5 hoursHelps with daily care and mobility.
All 43 CNA Staff are full-time employees. No contractors work on this role.
43
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
250 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 43 | 0 | 43 | 12,516 | 92 | 100% | 7.7 |
| Registered Nurse | 22 | 1 | 23 | 6,710 | 92 | 100% | 8 |
| Speech Language Pathologist | 4 | 0 | 4 | 1,080 | 78 | 85% | 7.4 |
| Licensed Practical Nurse | 5 | 0 | 5 | 1,069 | 84 | 91% | 8.5 |
| Clinical Nurse Specialist | 5 | 0 | 5 | 736 | 56 | 61% | 8.2 |
| Physical Therapy Aide | 5 | 0 | 5 | 639 | 75 | 82% | 6.6 |
| Medication Aide/Technician | 2 | 0 | 2 | 620 | 56 | 61% | 9.4 |
| Dental Services Staff | 1 | 0 | 1 | 504 | 63 | 68% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 496 | 61 | 66% | 8.1 |
| Administrator | 1 | 0 | 1 | 488 | 61 | 66% | 8 |
| RN Director of Nursing | 1 | 0 | 1 | 482 | 60 | 65% | 8 |
| Mental Health Service Worker | 2 | 0 | 2 | 472 | 58 | 63% | 7.3 |
| Physical Therapy Assistant | 6 | 0 | 6 | 453 | 70 | 76% | 5.9 |
| Other Dietary Services Staff | 5 | 0 | 5 | 447 | 67 | 73% | 6 |
| Respiratory Therapy Technician | 5 | 0 | 5 | 254 | 62 | 67% | 3.7 |
| Qualified Social Worker | 2 | 0 | 2 | 235 | 58 | 63% | 3.9 |
| Occupational Therapy Aide | 0 | 2 | 2 | 157 | 26 | 28% | 6 |
| Occupational Therapy Assistant | 0 | 3 | 3 | 62 | 42 | 46% | 1.5 |
| Medical Director | 0 | 1 | 1 | 24 | 14 | 15% | 1.7 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
81% lower than Rhode Island averageRhode Island average: $94K
29% fewer fines than Rhode Island averageRhode Island average: 2.8
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Rhode Island averageRhode Island average: 0.4
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.1
31% better than Rhode Island averageRhode Island average: 10.3
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
15.5
23% better than Rhode Island averageRhode Island average: 20.2
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
17.2%
12% better than Rhode Island averageRhode Island average: 19.5%
Percent of long-stay residents whose ability to move independently worsened
6.7%
63% better than Rhode Island averageRhode Island average: 18.2%
Percent of low risk long-stay residents who lose control of their bowels or bladder
22.6%
In line with Rhode Island averageRhode Island average: 22.9%
Percent of long-stay residents experiencing one or more falls with major injury
2.0%
45% better than Rhode Island averageRhode Island average: 3.7%
Percent of long-stay high risk residents with pressure ulcers
3.3%
29% better than Rhode Island averageRhode Island average: 4.7%
Percent of long-stay residents with a urinary tract infection
2.1%
9% better than Rhode Island averageRhode Island average: 2.3%
Percent of long-stay residents who lose too much weight
6.3%
17% worse than Rhode Island averageRhode Island average: 5.4%
Percent of long-stay residents who have depressive symptoms
26.6%
97% worse than Rhode Island averageRhode Island average: 13.5%
Percent of long-stay residents who received an antipsychotic medication
9.6%
55% better than Rhode Island averageRhode Island average: 21.5%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.5%
6% better than Rhode Island averageRhode Island average: 93.1%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.9%
In line with Rhode Island averageRhode Island average: 95.3%
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
92.3%
21% better than Rhode Island averageRhode Island average: 76.2%
Percent of short-stay residents who newly received an antipsychotic medication
1.7%
16% better than Rhode Island averageRhode Island average: 2.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
90.7%
16% better than Rhode Island averageRhode Island average: 78.2%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
21.7%
14% better than Rhode Island averageRhode Island average: 25.1%
Percentage of short-stay residents who had an outpatient emergency department visit.
12.7%
20% better than Rhode Island averageRhode Island average: 15.8%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Rhode Island averageRhode Island average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
51.4%
In line with Rhode Island averageRhode Island average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
60.8%
20% better than Rhode Island averageRhode Island average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
24% of new residents, usually for short-term rehab.
68% of new residents, often for short stays.
8% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
68Residents meet regularly to discuss policies, care quality, and activities
Family members meet regularly to discuss policies, care quality, and activities
Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Grandview Center based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #40 / 60Payroll — State benchmarkedThis home is ranked 40th out of 60 homes in Rhode Island. Shows total annual staff payroll benchmarked to the Rhode Island average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Shaun Cournoyer is a licensed nursing home and assisted living administrator at Grandview Center. She brings decades of experience from her family-owned business in Woonsocket, Rhode Island, and has held key leadership roles in healthcare organizations including the Rhode Island Health Care Association and Landmark Medical Center. Shaun is dedicated to healthcare policy and advocacy and is committed to supporting both staff and families in the community.
2.5 miles from city center
Estimated distance in miles from Cumberland's city center to Grandview Center's address, calculated via Google Maps.
— 3.88 miles to nearest hospital (The Miriam Hospital)
Add your location
Grandview Center is located in Cumberland, Rhode Island.
Here are the financial assistance programs available to residents in Rhode Island.
The information below is reported by the Rhode Island Department of Health, Center for Health Facilities Regulation.
| Little Sisters of the Poor Jeanne Jugan Residence |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Pawtucket (Woodlawn) | 26
Facility
26
RI AVG
107
Rank
#108 / 109 | - | - | 7.87
Facility
7.87
RI AVG
4.01
Rank
#1 / 56 | +90% | +96% | $0
Facility
$0
RI AVG
$97.5k
Rank
#1 / 58 | 2
Facility
2
RI AVG
28.1
Rank
#1 / 58 | 2.0
Facility
2.0
RI AVG
3.5
Rank
#2 / 58 | - | 33 | - |
81
Facility
81
RI AVG
47
Rank
#15 / 118 | Mary Mcphillips | $9.3M
Facility
$9.3M
RI AVG
$14.1M
Rank
#50 / 60 | $4.0M
Facility
$4.0M
RI AVG
$5.9M
Rank
#55 / 60 | 43%
Facility
43%
RI AVG
43.7%
Rank
#58 / 60 | 415073 | ||||
| Grandview Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Cumberland (Valley Falls) | 72
Facility
72
RI AVG
107
Rank
#76 / 109 |
94.4%
Facility
94.4%
RI AVG
83.7%
Rank
#10 / 63 | +13% | 3.60
Facility
3.60
RI AVG
4.01
Rank
#40 / 56 | +45% | -10% | $0
Facility
$0
RI AVG
$97.5k
Rank
#22 / 58 | 31
Facility
31
RI AVG
28.1
Rank
#36 / 58 | 3.4
Facility
3.4
RI AVG
3.5
Rank
#23 / 58 | 1 | 66 | - |
71
Facility
71
RI AVG
47
Rank
#30 / 118 | Angela Hebert | $12.9M
Facility
$12.9M
RI AVG
$14.1M
Rank
#34 / 60 | $6.5M
Facility
$6.5M
RI AVG
$5.9M
Rank
#40 / 60 | 50.9%
Facility
50.9%
RI AVG
43.7%
Rank
#45 / 60 | 415020 | ||||
| Mansion Nursing & Rehabilitation Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Central Falls | 62
Facility
62
RI AVG
107
Rank
#87 / 109 |
83.9%
Facility
83.9%
RI AVG
83.7%
Rank
#33 / 63 | 0% | 3.83
Facility
3.83
RI AVG
4.01
Rank
#33 / 56 | -61% | -5% | $0
Facility
$0
RI AVG
$97.5k
Rank
#1 / 58 | 26
Facility
26
RI AVG
28.1
Rank
#29 / 58 | 4.3
Facility
4.3
RI AVG
3.5
Rank
#48 / 58 | - | 52 | A+ |
91
Facility
91
RI AVG
47
Rank
#4 / 118 | Mansion, Inc | $5.1M
Facility
$5.1M
RI AVG
$14.1M
Rank
#58 / 60 | $3.3M
Facility
$3.3M
RI AVG
$5.9M
Rank
#58 / 60 | 65.6%
Facility
65.6%
RI AVG
43.7%
Rank
#10 / 60 | 415097 | ||||
| Oak Hill Center for Rehabilitation and Nursing |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Pawtucket | 129
Facility
129
RI AVG
107
Rank
#33 / 109 |
38.8%
Facility
38.8%
RI AVG
83.7%
Rank
#60 / 63 | -54% | 3.49
Facility
3.49
RI AVG
4.01
Rank
#44 / 56 | -56% | -13% | $22.0k
Facility
$22.0k
RI AVG
$97.5k
Rank
#26 / 58 | 38
Facility
38
RI AVG
28.1
Rank
#46 / 58 | 3.5
Facility
3.5
RI AVG
3.5
Rank
#28 / 58 | 4 | 50 | - |
61
Facility
61
RI AVG
47
Rank
#44 / 118 | Jonathan Hagler | $14.9M
Facility
$14.9M
RI AVG
$14.1M
Rank
#26 / 60 | $9.1M
Facility
$9.1M
RI AVG
$5.9M
Rank
#23 / 60 | 61.3%
Facility
61.3%
RI AVG
43.7%
Rank
#18 / 60 | 415027 | ||||
| Pawtucket Falls Healthcare Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Pawtucket | 154
Facility
154
RI AVG
107
Rank
#21 / 109 |
57.8%
Facility
57.8%
RI AVG
83.7%
Rank
#57 / 63 | -31% | 4.68
Facility
4.68
RI AVG
4.01
Rank
#11 / 56 | -73% | +17% | $241.1k
Facility
$241.1k
RI AVG
$97.5k
Rank
#56 / 58 | 62
Facility
62
RI AVG
28.1
Rank
#55 / 58 | 4.1
Facility
4.1
RI AVG
3.5
Rank
#44 / 58 | 7 | 97 | - |
68
Facility
68
RI AVG
47
Rank
#34 / 118 | Leah Berkowitz | $14.4M
Facility
$14.4M
RI AVG
$14.1M
Rank
#30 / 60 | $9.1M
Facility
$9.1M
RI AVG
$5.9M
Rank
#24 / 60 | 63.1%
Facility
63.1%
RI AVG
43.7%
Rank
#14 / 60 | 415064 |
Grandview Center is in the Valley Falls neighborhood of Cumberland.
The legal owner and operator of Grandview Center is Shaun Cournoyer, Administrator.
Grandview Center has a walk score of 71. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
According to RI state health department records, Grandview Center's license number is LTC00791.
According to RI state health department records, Grandview Center's license expires on December 31, 2026.
Grandview Center's occupancy is 94%.
Grandview Center has 72 beds.
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