2/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
2/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Oak Hill Center in Pawtucket, Rhode Island, is renowned for its exceptional rehabilitation services, offering both short-term and long-term care in an environment of comfort and elegance. With a results-driven approach, their team tailors individualized rehabilitation plans to ensure a successful recovery journey for each resident. Cutting-edge rehab technology and expert therapists are available to guide residents back to their cherished routines and lifestyles.
At Oak Hill Center, residents experience the warmth of a closely-knit community, where family, friendship, and compassionate care intertwine. Each resident receives personalized attention and support through their caregiving staff and clinical specialists are well-equipped to address a wide range of health conditions, aided by the latest EMR and charting technologies to maintain seamless communication and coordination throughout the care process.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 43rd out of 55 homes in Rhode Island for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 18m per day | ▼ 60% State avg: 46m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 43m per day | ▲ 50% State avg: 29m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 8m per day | ▼ 14% State avg: 2h 28m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 2h 56m per day | ▼ 11% State avg: 3h 18m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 1m per day | ▼ 70% State avg: 3m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 13m per day | ▼ 61% State avg: 34m per day · National avg: 29m per day |
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
In Rhode Island, the Department of Health, Center for Health Facilities Regulation is the primary authority for inspecting, licensing, and reporting on all long-term care facilities.
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Rhode Island state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | RI Average | vs. RI Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 40 | 34 | This facility has 18% more total deficiencies than a typical Rhode Island nursing home (40 vs. RI avg 34).↑ 18% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
Rhode Island average 8.3
Last Health inspection on Aug 2025
Rhode Island average 28.1
Rhode Island average 3.48
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
27 of 38 citations resulted from standard inspections; 10 of 38 resulted from complaint investigations; and 1 of 38 came from combined inspections (standard and complaint).
38% better than Rhode Island averageRhode Island average: 1.6
76% worse than Rhode Island averageRhode Island average: 1.7
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
41% fewer staff per resident than Rhode Island average
0% compared with Rhode Island average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
All 7 RN Staff are full-time employees. No contractors work on this role.
7
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.8 hoursAssists with medical care and medications.
All 19 LPN Staff are full-time employees. No contractors work on this role.
19
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.6 hoursHelps with daily care and mobility.
All 53 CNA Staff are full-time employees. No contractors work on this role.
53
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.5 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
1,707 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 53 | 0 | 53 | 20,229 | 92 | 100% | 7.5 |
| Licensed Practical Nurse | 19 | 0 | 19 | 7,675 | 92 | 100% | 8.6 |
| Medication Aide/Technician | 8 | 0 | 8 | 3,724 | 92 | 100% | 8.3 |
| Registered Nurse | 7 | 0 | 7 | 1,995 | 91 | 99% | 8.8 |
| Dietitian | 7 | 0 | 7 | 1,994 | 92 | 100% | 7 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 980 | 65 | 71% | 8 |
| Mental Health Service Worker | 2 | 0 | 2 | 831 | 65 | 71% | 8.1 |
| Physical Therapy Aide | 0 | 4 | 4 | 603 | 70 | 76% | 6.5 |
| Administrator | 1 | 0 | 1 | 504 | 63 | 68% | 8 |
| RN Director of Nursing | 1 | 0 | 1 | 488 | 61 | 66% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 448 | 56 | 61% | 8 |
| Occupational Therapy Aide | 1 | 0 | 1 | 448 | 56 | 61% | 8 |
| Speech Language Pathologist | 0 | 1 | 1 | 372 | 62 | 67% | 6 |
| Qualified Social Worker | 0 | 3 | 3 | 339 | 56 | 61% | 6.1 |
| Respiratory Therapy Technician | 0 | 4 | 4 | 171 | 41 | 45% | 4.1 |
| Physical Therapy Assistant | 0 | 3 | 3 | 146 | 53 | 58% | 2.7 |
| Medical Director | 0 | 1 | 1 | 52 | 13 | 14% | 4 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 24 | 3 | 3% | 8 |
Includes penalties issued in 2023-2024
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
65% lower than Rhode Island averageRhode Island average: $94K
6% more fines than Rhode Island averageRhode Island average: 2.8
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Rhode Island averageRhode Island average: 0.4
Penalties are imposed by CMS for violations of federal nursing home regulations.
2 penalties in the past 3 years
Multiple penalties were reported in the last 3 years.
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Oct 2, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Sep 13, 2023Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
12.0
16% worse than Rhode Island averageRhode Island average: 10.3
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
27.5
36% worse than Rhode Island averageRhode Island average: 20.2
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
26.3%
35% worse than Rhode Island averageRhode Island average: 19.5%
Percent of long-stay residents whose ability to move independently worsened
22.1%
22% worse than Rhode Island averageRhode Island average: 18.2%
Percent of low risk long-stay residents who lose control of their bowels or bladder
34.1%
49% worse than Rhode Island averageRhode Island average: 22.9%
Percent of long-stay residents experiencing one or more falls with major injury
2.9%
22% better than Rhode Island averageRhode Island average: 3.7%
Percent of long-stay high risk residents with pressure ulcers
5.1%
9% worse than Rhode Island averageRhode Island average: 4.7%
Percent of long-stay residents with a urinary tract infection
0.2%
89% better than Rhode Island averageRhode Island average: 2.3%
Percent of long-stay residents who lose too much weight
3.4%
37% better than Rhode Island averageRhode Island average: 5.4%
Percent of long-stay residents who have depressive symptoms
34.7%
158% worse than Rhode Island averageRhode Island average: 13.5%
Percent of long-stay residents who received an antipsychotic medication
23.0%
7% worse than Rhode Island averageRhode Island average: 21.5%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
83.7%
10% worse than Rhode Island averageRhode Island average: 93.1%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
85.5%
10% worse than Rhode Island averageRhode Island average: 95.3%
Number of hospitalizations per 1,000 long-stay resident days.
1.09
25% better than Rhode Island averageRhode Island average: 1.46
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.22
29% worse than Rhode Island averageRhode Island average: 1.72
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
56.2%
26% worse than Rhode Island averageRhode Island average: 76.2%
Percent of short-stay residents who newly received an antipsychotic medication
1.3%
35% better than Rhode Island averageRhode Island average: 2.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
77.6%
In line with Rhode Island averageRhode Island average: 78.2%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
23.9%
5% better than Rhode Island averageRhode Island average: 25.1%
Percentage of short-stay residents who had an outpatient emergency department visit.
12.8%
19% better than Rhode Island averageRhode Island average: 15.8%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Rhode Island averageRhode Island average: 0.8%
Rate of successful return to home or community from a skilled nursing facility.
39.6%
22% worse than Rhode Island averageRhode Island average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
17% of new residents, usually for short-term rehab.
56% of new residents, often for short stays.
27% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
109Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Oak Hill Center for Rehabilitation and Nursing from 2012–2023, based on CMS SNF Cost Reports.
Key figures below are for fiscal year ending in 12/2023.
Based on CMS SNF Cost Report for fiscal year ending in 12/2023.
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
Rank #21 / 58Payroll — State benchmarkedThis home is ranked 21st out of 58 homes in Rhode Island for payroll. Shows total annual staff payroll benchmarked to the Rhode Island average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Rhode Island that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Rank #17 / 58Payroll % — State benchmarkedThis home is ranked 17th out of 58 homes in Rhode Island for payroll %. Shows payroll as a percentage of revenue versus the Rhode Island average. Well-run Rhode Island facilities typically land around 58–69% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Rhode Island that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Most new residents arrive under private pay (56% of admissions), and a typical private pay stay runs around 17 days.
Coverage residents most often arrive under.
Coverage residents most often leave under.
What do you like most about living here?
I do not live there a relative sadly does
Are there enough caregivers to handle the residents' needs, especially during emergencies?
No
Are the common areas pleasant and comfortable for socializing or relaxing?
No
How do you feel about the level of social interaction available with other residents?
None, they make the residents sit in their wheelchair all day long
How was the units offered in this community?
No
Do you feel safe living in this community?
No
How well do you think the community handles emergencies or unexpected events?
Don’t know
How would you rate the quality and variety of the meals? (1-5)
4
Are special diets handled well?
No
Is the dining schedule flexible enough to meet your preferences?
No
Are there any hidden fees or unexpected charges?
Don’t know
Would you recommend this community to others looking for senior living options?
Absolutely not, they make the state needs to do some surprise visits and check the rooms on the second floor
Is there anything you wish you knew before moving in?
Rather be homeless
1.1 miles from city center
Estimated distance in miles from Pawtucket's city center to Oak Hill Center for Rehabilitation and Nursing's address, calculated via Google Maps.
— 1.14 miles to nearest hospital (The Miriam Hospital)
Add your location
Info below is compiled from CMS reports & the RI Dept. of Health (RIDOH), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
| Grandview Center | NH HOS PC RC SNF | Cumberland (Valley Falls) | 72
Facility
72
RI AVG
106
Rank
#75 / 109 |
94.4%
Facility
94.4%
RI AVG
79.1
Rank
#9 / 55 | +19% | 3.60
Facility
3.60
RI AVG
4.01
Rank
#39 / 55 | +45% | -10% | $0
Facility
$0
RI AVG
$97.5k
Rank
#1 / 57 | 31
Facility
31
RI AVG
28.1
Rank
#35 / 57 | 3.4
Facility
3.4
RI AVG
3.5
Rank
#22 / 57 | 1 | 68 | - |
71
Facility
71
RI AVG
47
Rank
#31 / 119 | Angela Hebert | $8.8MFiscal year ending 12/2023
Facility
$8.8MFiscal year ending 12/2023
RI AVG
$14.1M
Rank
#33 / 58 | $5.1MFiscal year ending 12/2023
Facility
$5.1MFiscal year ending 12/2023
RI AVG
$5.9M
Rank
#38 / 58 | 57.8%Fiscal year ending 12/2023
Facility
57.8%Fiscal year ending 12/2023
RI AVG
43.7%
Rank
#42 / 58 | 415020 | ||||
| Little Sisters of the Poor Jeanne Jugan Residence | NH AL | Pawtucket (Woodlawn) | 26
Facility
26
RI AVG
106
Rank
#108 / 109 | - | - | 7.87
Facility
7.87
RI AVG
4.01
Rank
#1 / 55 | +90% | +96% | $0
Facility
$0
RI AVG
$97.5k
Rank
#1 / 57 | 2
Facility
2
RI AVG
28.1
Rank
#1 / 57 | 2.0
Facility
2.0
RI AVG
3.5
Rank
#2 / 57 | - | 33 | - |
81
Facility
81
RI AVG
47
Rank
#15 / 119 | Mary Mcphillips | $4.1MFiscal year ending 12/2023
Facility
$4.1MFiscal year ending 12/2023
RI AVG
$14.1M
Rank
#48 / 58 | $4.0MFiscal year ending 12/2023
Facility
$4.0MFiscal year ending 12/2023
RI AVG
$5.9M
Rank
#53 / 58 | 95.7%Fiscal year ending 12/2023
Facility
95.7%Fiscal year ending 12/2023
RI AVG
43.7%
Rank
#56 / 58 | 415073 | ||||
| Mansion Nursing & Rehabilitation Center | NH RC SNF | Central Falls | 62
Facility
62
RI AVG
106
Rank
#86 / 109 |
83.9%
Facility
83.9%
RI AVG
79.1
Rank
#31 / 55 | +6% | 3.83
Facility
3.83
RI AVG
4.01
Rank
#32 / 55 | -61% | -5% | $0
Facility
$0
RI AVG
$97.5k
Rank
#1 / 57 | 26
Facility
26
RI AVG
28.1
Rank
#29 / 57 | 4.3
Facility
4.3
RI AVG
3.5
Rank
#47 / 57 | - | 52 | A+ |
91
Facility
91
RI AVG
47
Rank
#4 / 119 | Mansion, Inc | $4.6MFiscal year ending 12/2023
Facility
$4.6MFiscal year ending 12/2023
RI AVG
$14.1M
Rank
#56 / 58 | $2.9MFiscal year ending 12/2023
Facility
$2.9MFiscal year ending 12/2023
RI AVG
$5.9M
Rank
#56 / 58 | 62.5%Fiscal year ending 12/2023
Facility
62.5%Fiscal year ending 12/2023
RI AVG
43.7%
Rank
#10 / 58 | 415097 | ||||
| Oak Hill Center for Rehabilitation and Nursing | NH MC PC SNF | Pawtucket | 129
Facility
129
RI AVG
106
Rank
#33 / 109 |
38.8%
Facility
38.8%
RI AVG
79.1
Rank
#52 / 55 | -51% | 3.49
Facility
3.49
RI AVG
4.01
Rank
#43 / 55 | -56% | -13% | $22.0k
Facility
$22.0k
RI AVG
$97.5k
Rank
#27 / 57 | 38
Facility
38
RI AVG
28.1
Rank
#45 / 57 | 3.5
Facility
3.5
RI AVG
3.5
Rank
#27 / 57 | 4 | 50 | - |
61
Facility
61
RI AVG
47
Rank
#45 / 119 | Jonathan Hagler | $13.5MFiscal year ending 12/2023
Facility
$13.5MFiscal year ending 12/2023
RI AVG
$14.1M
Rank
#25 / 58 | $4.6MFiscal year ending 12/2023
Facility
$4.6MFiscal year ending 12/2023
RI AVG
$5.9M
Rank
#21 / 58 | 34.1%Fiscal year ending 12/2023
Facility
34.1%Fiscal year ending 12/2023
RI AVG
43.7%
Rank
#17 / 58 | 415027 | ||||
| Pawtucket Falls Healthcare Center | NH HOS RC SNF | Pawtucket | 154
Facility
154
RI AVG
106
Rank
#21 / 109 |
57.8%
Facility
57.8%
RI AVG
79.1
Rank
#49 / 55 | -27% | 4.68
Facility
4.68
RI AVG
4.01
Rank
#10 / 55 | -73% | +17% | $241.1k
Facility
$241.1k
RI AVG
$97.5k
Rank
#52 / 57 | 62
Facility
62
RI AVG
28.1
Rank
#54 / 57 | 4.1
Facility
4.1
RI AVG
3.5
Rank
#43 / 57 | 7 | 89 | - |
68
Facility
68
RI AVG
47
Rank
#35 / 119 | Leah Berkowitz | $9.5MFiscal year ending 12/2023
Facility
$9.5MFiscal year ending 12/2023
RI AVG
$14.1M
Rank
#29 / 58 | $6.9MFiscal year ending 12/2023
Facility
$6.9MFiscal year ending 12/2023
RI AVG
$5.9M
Rank
#22 / 58 | 72%Fiscal year ending 12/2023
Facility
72%Fiscal year ending 12/2023
RI AVG
43.7%
Rank
#14 / 58 | 415064 |
Oak Hill Center for Rehabilitation and Nursing is located in Pawtucket, Rhode Island.
Here are the financial assistance programs available to residents in Rhode Island.
Oak Hill Center for Rehabilitation and Nursing has a walk score of 61. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
Oak Hill Center for Rehabilitation and Nursing's occupancy is 91.3%.
No, Oak Hill Center for Rehabilitation and Nursing has a no-pet policy.
Oak Hill Center for Rehabilitation and Nursing is registered as a for-profit in RI.
Yes — there are 18 photos of Oak Hill Center for Rehabilitation and Nursing in the photo gallery on this page.
Oak Hill Center for Rehabilitation and Nursing is located at 544 Pleasant St, Pawtucket, RI 02860.
(401) 725-8888 will put you in contact with the team at Oak Hill Center for Rehabilitation and Nursing.
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