Hanover Hill Health Care Center
Hanover Hill Health Care Center is a Nursing Home in New Hampshire
Hanover Hill Health Care… is a Nursing Home in New Hampshire
Hanover Hill Health Care Center
Hanover Hill Health Care Center is a Nursing Home in New Hampshire
Hanover Hill Health Care… is a Nursing Home in New Hampshire
Hanover Hill Health Care Center has emerged as a renowned stronghold of excellence since its establishment in 1967. Nestled within an opulent and expansive 124-bed residence, this distinguished healthcare center epitomizes an unwavering commitment to delivering uncompromising quality of care. Boasting an unwavering focus on paramount security and the holistic well-being of its esteemed residents, Hanover Hill offers an extensive array of services, encompassing comprehensive long-term care, transformative short-term rehabilitation, compassionate palliative care, and specialized memory care.
From invigorating pursuits to stimulating programs, an atmosphere of wonder and endless possibilities permeates every facet of life within these hallowed halls. Ideally situated in the heart of Manchester, New Hampshire, Hanover Hill Health Care Center not only excels in delivering exemplary care but also offers an idyllic blend of tranquility and convenience. As residents convene in the opulent dining areas, their discerning palates are tantalized by culinary creations crafted with meticulous attention to detail and infused with culinary finesse.
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This nursing home maintains occupancy well above most state peers, signaling sustained demand. The facility operates with a larger bed count than most state competitors, supporting broader intake. Resident stays are comparable to other state facilities, implying stable turnover.
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Home revenue ranks in the upper tier statewide, reflecting strong billing volume. Payroll spending sits in the top tier, showing a strong investment in staffing resources. Total income exceeds the majority of state facilities, highlighting strong profitability.
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Medicare nights run higher than most peers, indicating robust short-stay referrals. Medicaid nights sit above most state facilities, underscoring deep Title XIX coverage. Private pay nights hover around the statewide average, supporting a diversified mix.
Occupancy
Finance
Percentage of home revenue spent on payroll costs.
House Specifics:
Operations
Quality Ratings
CMS 5-star rating based on health inspections, staffing, and quality measures.
Rating based on deficiencies found during state health inspections.
Rating based on nurse staffing hours per resident per day.
Quality Measures rating based on clinical outcomes for residents.
Total nurse staffing hours per resident per day.
Medicaid, Medicare & Private
Number of resident nights paid by Medicare for short-term or rehab care.
Resident nights covered by Medicaid for long-term care or support services.
Nights paid privately by residents or families, without Medicare/Medicaid coverage.
How BBB ratings work
About this community
Active
Additional licensing details
Ownership & operating entity
Hanover Hill Health Care Center is administrated by LORI J MC INTIRE, NHA.
Staffing
Key information about the people who lead and staff this community.
Leadership
Care Services
Types of Care at Hanover Hill Health Care Center
Places of interest near Hanover Hill Health Care Center
1.5 miles from city center
700 Hanover St, Manchester, NH 03104
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Comparison Chart
The information below is reported by the New Hampshire Department of Health and Human Services, Health Facilities Administration.For seniors needing help with daily tasks but not full-time nursing.
24/7 care needed
For seniors needing help with daily tasks but not full-time nursing.
For seniors needing help with daily tasks but not full-time nursing.
For seniors needing help with daily tasks but not full-time nursing.
24/7 care needed
For seniors needing help with daily tasks but not full-time nursing.
Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
24/7 care needed
Respite Care
Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 35 | 7.9 | Yes |
| Licensed Practical Nurse | 47 | 8.4 | Yes |
| Certified Nursing Assistant | 102 | 7.7 | Yes |
Staff by Category
Contractor Analysis
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 66 | 36 | 102 | 22,339 | 91 | 100% | 7.7 |
| Licensed Practical Nurse | 26 | 21 | 47 | 10,250 | 91 | 100% | 8.4 |
| Registered Nurse | 11 | 24 | 35 | 4,305 | 91 | 100% | 7.9 |
| Administrator | 3 | 0 | 3 | 1,429 | 65 | 71% | 7.9 |
| Speech Language Pathologist | 4 | 0 | 4 | 1,006 | 73 | 80% | 7.3 |
| Respiratory Therapy Technician | 4 | 0 | 4 | 995 | 68 | 75% | 7.7 |
| Physical Therapy Assistant | 3 | 0 | 3 | 895 | 73 | 80% | 7.4 |
| Qualified Social Worker | 3 | 0 | 3 | 757 | 71 | 78% | 5.6 |
| Other Dietary Services Staff | 2 | 0 | 2 | 665 | 74 | 81% | 7 |
| Feeding Assistant | 0 | 1 | 1 | 520 | 65 | 71% | 8 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 507 | 61 | 67% | 8.3 |
| Mental Health Service Worker | 2 | 0 | 2 | 491 | 61 | 67% | 7.8 |
| Dietitian | 1 | 0 | 1 | 471 | 62 | 68% | 7.6 |
| RN Director of Nursing | 1 | 0 | 1 | 464 | 58 | 64% | 8 |
| Physical Therapy Aide | 1 | 0 | 1 | 459 | 66 | 73% | 7 |
| Nurse Practitioner | 1 | 0 | 1 | 455 | 58 | 64% | 7.8 |
| Occupational Therapy Aide | 0 | 2 | 2 | 286 | 51 | 56% | 4.5 |
| Medical Director | 0 | 1 | 1 | 104 | 26 | 29% | 4 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 60 | 6 | 7% | 10 |
Health Inspection History
Source: CMS Health Citations (Nov 2022 – Dec 2024)
Citation Severity Distribution
Top Deficiency Categories
Citation Sources
State Comparison (NH)
Recent Citations (Last 3 Years)
| Date | Severity ? | Category | Tag | Status |
|---|---|---|---|---|
| Dec 12, 2024 | C | Administration | F0838 | Corrected |
| Dec 12, 2024 | E | Infection Control | F0880 | Corrected |
| Dec 12, 2024 | E | Nutrition | F0812 | Corrected |
| Dec 12, 2024 | G | Pharmacy | F0760 | Corrected |
| Dec 12, 2024 | D | Pharmacy | F0761 | Corrected |
| Dec 12, 2024 | D | Care Planning | F0645 | Corrected |
| Aug 30, 2023 | F | Infection Control | F0880 | Corrected |
| Nov 10, 2022 | D | Pharmacy | F0761 | Corrected |
| Nov 10, 2022 | D | Care Planning | F0658 | Corrected |
| Nov 10, 2022 | D | Resident Rights | F0554 | Corrected |
Guides for Better Senior Living
From costs to care, explore the most important topics to make informed decisions about your future.
Claim What’s Yours: Financial Aid for New Hampshire Seniors
- General: Age 65+ or disabled, New Hampshire resident, Medicaid-eligible, nursing home-level care need.
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- NH Specifics: Small state; rural access emphasis.
- Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care (~$65/day), home aides.
- General: Age 60+, New Hampshire resident, or caregiver.
- Income Limits: No strict limit; prioritizes low-income.
- Asset Limits: Not applicable.
- NH Specifics: Primarily referral-based; limited direct funding.
- Services: Care coordination, respite (up to 5 days/year), transportation (~5 trips/month).
- General: Age 65+, NH resident, US citizen/eligible alien, not in public institution.
- Income Limits (2025): ~$1,063/month (individual, net after deductions); varies by living arrangement.
- Asset Limits: $1,500 (individual), $2,000 (couple).
- NH Specifics: Automatic Medicaid eligibility; estate recovery applies.
- Services: Cash (~$50-$200/month) for living costs (e.g., rent, utilities, care support).
- General: Caregivers of 60+ needing care or 55+ caregivers of others; NH resident; functional needs (2+ ADLs).
- Income Limits (2025): Prioritizes ~$24,980/year (individual); no strict cap.
- Asset Limits: Not assessed; need-based.
- NH Specifics: 13 ServiceLink locations; rural/low-income priority.
- Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), training, supplies (~$500/year).
- General: Age 65+ or disabled, NH resident, Medicare Part A/B.
- Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
- Asset Limits: $9,430 (individual), $14,130 (couple).
- NH Specifics: Three tiers; no waitlist; includes Extra Help for Part D.
- Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
- General: Age 60+ prioritized, NH resident, low-income household.
- Income Limits (2025): ~$33,614/year (1-person), ~$43,958/year (2-person) (150% FPL).
- Asset Limits: Not assessed; income-focused.
- NH Specifics: Administered by 5 CAP agencies; covers oil, gas, electric, wood.
- Services: Heating aid ($300-$1,200/season), weatherization, emergency fuel ($450 max).
- General: Age 55+, unemployed, low-income, NH resident.
- Income Limits (2025): ~$1,983/month (125% FPL).
- Asset Limits: Not specified; income-focused.
- NH Specifics: Priority for veterans, rural residents; AARP partnership.
- Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
- General: Age 65+ or disabled veteran/spouse, NH resident, wartime service, need for ADL help (A&A) or homebound.
- Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
- Asset Limits: ~$155,356 (net worth limit).
- NH Specifics: High veteran demand in rural/urban areas.
- Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
- General: Age 65+ prioritized, NH resident, homeowner, paid property taxes.
- Income Limits (2025): ~$47,000/year (individual), ~$60,000/year (couple).
- Asset Limits: Not assessed; home value cap at $750,000.
- NH Specifics: Refundable relief (~$100-$500/year); annual application.
- Services: Tax relief (~$100-$500/year) to offset housing costs, indirectly aiding care funding.
Claim What’s Yours Financial Aid for New Hampshire Seniors
Choices for Independence
Requirements:
-
General:
Age 65+ or disabled, New Hampshire resident, Medicaid-eligible, nursing home-level care need.
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Income Limits (2025):
~$2,829/month (300% FBR, individual).
-
Asset Limits:
$2,000 (individual), $3,000 (couple).
-
NH Specifics:
Small state; rural access emphasis.
Benefits without Contact:
- Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care (~$65/day), home aides.
NH ServiceLink Aging and Disability Resource Center
Requirements:
-
General:
Age 60+, New Hampshire resident, or caregiver.
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Income Limits:
No strict limit; prioritizes low-income.
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Asset Limits:
Not applicable.
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NH Specifics:
Primarily referral-based; limited direct funding.
Benefits without Contact:
- Services: Care coordination, respite (up to 5 days/year), transportation (~5 trips/month).
Old Age Assistance (OAA)
Requirements:
-
General:
Age 65+, NH resident, US citizen/eligible alien, not in public institution.
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Income Limits (2025):
~$1,063/month (individual, net after deductions); varies by living arrangement.
-
Asset Limits:
$1,500 (individual), $2,000 (couple).
-
NH Specifics:
Automatic Medicaid eligibility; estate recovery applies.
Benefits without Contact:
- Services: Cash (~$50-$200/month) for living costs (e.g., rent, utilities, care support).
New Hampshire Family Caregiver Program (via NFCSP)
Requirements:
-
General:
Caregivers of 60+ needing care or 55+ caregivers of others; NH resident; functional needs (2+ ADLs).
-
Income Limits (2025):
Prioritizes ~$24,980/year (individual); no strict cap.
-
Asset Limits:
Not assessed; need-based.
-
NH Specifics:
13 ServiceLink locations; rural/low-income priority.
Benefits without Contact:
- Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), training, supplies (~$500/year).
Medicare Savings Program (MSP)
Requirements:
-
General:
Age 65+ or disabled, NH resident, Medicare Part A/B.
-
Income Limits (2025):
~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
-
Asset Limits:
$9,430 (individual), $14,130 (couple).
-
NH Specifics:
Three tiers; no waitlist; includes Extra Help for Part D.
Benefits without Contact:
- Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
New Hampshire Fuel Assistance Program (FAP)
Requirements:
-
General:
Age 60+ prioritized, NH resident, low-income household.
-
Income Limits (2025):
~$33,614/year (1-person), ~$43,958/year (2-person) (150% FPL).
-
Asset Limits:
Not assessed; income-focused.
-
NH Specifics:
Administered by 5 CAP agencies; covers oil, gas, electric, wood.
Benefits without Contact:
- Services: Heating aid ($300-$1,200/season), weatherization, emergency fuel ($450 max).
Senior Community Service Employment Program (SCSEP)
Requirements:
-
General:
Age 55+, unemployed, low-income, NH resident.
-
Income Limits (2025):
~$1,983/month (125% FPL).
-
Asset Limits:
Not specified; income-focused.
-
NH Specifics:
Priority for veterans, rural residents; AARP partnership.
Benefits without Contact:
- Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
VA Aid and Attendance (A&A) and Housebound Benefits
Requirements:
-
General:
Age 65+ or disabled veteran/spouse, NH resident, wartime service, need for ADL help (A&A) or homebound.
-
Income Limits (2025):
Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
-
Asset Limits:
~$155,356 (net worth limit).
-
NH Specifics:
High veteran demand in rural/urban areas.
Benefits without Contact:
- Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
NH Low and Moderate Income Homeowners Property Tax Relief
Requirements:
-
General:
Age 65+ prioritized, NH resident, homeowner, paid property taxes.
-
Income Limits (2025):
~$47,000/year (individual), ~$60,000/year (couple).
-
Asset Limits:
Not assessed; home value cap at $750,000.
-
NH Specifics:
Refundable relief (~$100-$500/year); annual application.
Benefits without Contact:
- Services: Tax relief (~$100-$500/year) to offset housing costs, indirectly aiding care funding.
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