Mt. Carmel Rehabilitation and Nursing Center

Nursing Home in Manchester

CMS overall rating Info The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Mt. Carmel Rehabilitation and Nursing Center

Nursing Home in Manchester

CMS overall rating Info The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
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Mt. Carmel Rehabilitation and Nursing Center accepts Medicare, Medicaid, and private pay.

Overview of Mt. Carmel Rehabilitation and Nursing Center

Mt. Carmel Rehabilitation and Nursing Center is a highly regarded establishment renowned for its unwavering commitment to providing compassionate and exceptional care. This distinguished community offers a comprehensive range of services tailored to meet the unique needs of its residents, including short-term and long-term care, specialized memory care, palliative care, and respite care.

A testament to its dedication to promoting a healthy and comfortable environment, the facility proudly maintains a smoke-free policy, prioritizing the well-being of its residents. The center also boasts an array of thoughtfully designed rooms, ranging from private suites to semi-private accommodations, all featuring scenic views of the surrounding natural beauty. Conveniently situated in close proximity to esteemed medical institutions such as Elliot Hospital and Catholic Medical Center, residents have easy access to specialized healthcare services when needed, ensuring their peace of mind and comprehensive medical support. With an unwavering commitment to excellence, this esteemed establishment continues to set the standard in delivering exceptional services, ensuring the well-being and happiness of each individual under its care.

(603) 627-3811

Managed by Rachel Lentine, RN, BSN

Administrator

Rachel Lentine, RN, BSN, serves as the Administrator at Mt. Carmel Rehabilitation and Nursing Center. She leads the community with a focus on quality care and resident well-being, bringing her nursing expertise to the facility's management.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▲ 36.5% Above NH avg.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▲ 41.3% Above NH avg.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▲ 26.2% Above NH avg.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▼ 2.6% Below NH avg.

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to New Hampshire state averages

Total nursing care / resident Info This home is ranked 17th out of 62 homes in New Hampshire.

Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
4h 42m per day
Rank #17 / 62Nurse hours — state benchmarkedThis home is ranked 17th out of 62 homes in New Hampshire.Shows adjusted nurse hours per resident per day benchmarked to the New Hampshire average, with a ranking across 62 New Hampshire SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.
This facility New Hampshire avg (4h 13m per day)
vs New Hampshire avg
+12%

3 of 6 metrics below state avg

Standout metric LPN / LVN is +33% above state avg
Staff typeHours / dayvs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 40m per day ▼ 11% State avg: 45m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 1h 1m per day ▲ 33% State avg: 46m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 2h 35m per day ▲ 8% State avg: 2h 23m per day · National avg: 2h 21m per day
Total Nursing (Weekend) Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 3h 55m per day ▲ 14% State avg: 3h 26m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation. 3m per day ▼ 25% State avg: 4m per day · National avg: 4m per day
RN (Weekend) Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent. 27m per day ▼ 13% State avg: 31m per day · National avg: 29m per day

Capacity and availability

This home usually has limited availability

Occupancy between 85% and 95% suggests balanced demand.

Higher occupancy than the New Hampshire average: 81.1%
Occupancy rate 85.5% Rank #28 / 62Occupancy rate — state benchmarkedThis home is ranked 28th out of 62 homes in New Hampshire.Shows this facility's occupancy rate versus the New Hampshire average, with its statewide rank out of 62. Higher occupancy signals strong local demand and financial stability.
Avg. Length of Stay 83 days
Occupancy rate
85.5% Rank #28 / 62Occupancy rate — state benchmarkedThis home is ranked 28th out of 62 homes in New Hampshire.Shows this facility's occupancy rate versus the New Hampshire average, with its statewide rank out of 62. Higher occupancy signals strong local demand and financial stability.
Avg. Length of Stay
83 days

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Breakdown by payment type

Medicare

53% of new residents, usually for short-term rehab.

Typical stay 25 days

Private pay

35% of new residents, often for short stays.

Typical stay 2 - 3 months

Medicaid

12% of new residents, often for long-term daily care.

Typical stay 1 years

Finances and operations

Voluntary non-profit community
Operated by a church.
Home revenue
$19.8M
Surplus of revenue
$1.8M
Voluntary non-profit community Operated by a church.
Home revenue
$19.8M Rank #20 / 60Revenue — state benchmarkedThis home is ranked 20th out of 60 homes in New Hampshire.Shows this facility's annual revenue compared to the New Hampshire SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.
Surplus of revenue
$1.8M
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations. Rank #22 / 60Payroll — state benchmarkedThis home is ranked 22nd out of 60 homes in New Hampshire.Shows total annual staff payroll benchmarked to the New Hampshire average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
$5.8M
29.1% of revenue Rank #47 / 60Payroll % — state benchmarkedThis home is ranked 47th out of 60 homes in New Hampshire.Shows payroll as a percentage of revenue versus the New Hampshire average. Well-run SNFs often land around 55–65%. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$12.3M
Total costs $18.1M
Bed community size
120-bed community
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 81 / 100 Rank #1 / 29Walk Score — state benchmarkedThis home is ranked 1st out of 29 homes in New Hampshire.Shows how walkable this facility's neighborhood is compared to the average Walk Score across New Hampshire SNFs. Higher scores benefit residents, families, and staff.
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

License Details

Facility TypeNursing Home
StatusActive
IssuanceJanuary 5, 2025
ExpirationApril 30, 2026
CountyHillsborough
License Number580
CMS Certification Number305067

Ownership & Operating Entity

Mt. Carmel Rehabilitation and Nursing Center is administrated by Rachel S Lentine.

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactRachel Lentine, Administrator

Therapy & Rehabilitation

3 services
Rehabilitation Services
Respite Care
Short-Term Rehab

Staffing & Medical

1 service
24-Hour Staffing

Additional Services

2 services
Short-Term Rehabilitation
Palliative Care

Dining & Nutrition

Food DescriptionMeals are prepared on-site, with a varied menu changing daily and accommodating specific dietary needs.

Types of Care at Mt. Carmel Rehabilitation and Nursing Center

Assisted Living

Contact Mt. Carmel Rehabilitation and Nursing Center

Inspection History

In New Hampshire, the Department of Health and Human Services, Health Facilities Administration is responsible for the unannounced inspection and licensing of all residential care and nursing facilities.

The data displayed corresponds to the last 4 years.

3 visits/inspections Info Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.

Latest inspection

Date July 24, 2025
Complaint Investigation

10 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

New Hampshire average: 17 deficiencies

Inspection Report Summary for Mt. Carmel Rehabilitation and Nursing Center

The most recent inspection on July 24, 2025, identified deficiencies related to the facility’s failure to inform a resident or their representative about the risks and benefits of psychotropic medications and to implement the COVID-19 vaccination policy for certain residents. Earlier inspections showed additional deficiencies involving medication management, resident assessments, abuse investigations, and notification procedures. The main themes across reports included issues with medication administration and documentation, as well as failure to properly investigate and respond to abuse allegations. Complaint investigations were substantiated in all cases reviewed, with no enforcement actions or fines listed in the available reports. The facility’s inspection history reflects ongoing challenges in medication and resident care processes without a clear pattern of improvement or worsening over time.

Health Inspection History

Inspections
Total health inspections 3

New Hampshire average 3.5


Last Health inspection on Jul 2025

Total health citations
10 Rank #18 / 63Health citations — state benchmarkedThis home is ranked 18th out of 63 homes in New Hampshire.Shows this facility's total health deficiency citations benchmarked to the New Hampshire state average, with a ranking across all 63 NH SNFs. Lower citation counts earn a better rank.

New Hampshire average 14.4

Citations per inspection
3.33 Rank #21 / 63Citations per inspection — state benchmarkedThis home is ranked 21st out of 63 homes in New Hampshire.Shows average deficiency citations per CMS inspection for this facility versus the New Hampshire mean across 63 SNFs with citation data. Lower is better.

New Hampshire average 3.99


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

All 10 citations resulted from standard inspections.

Breakdown of citation severity (last 3 years)
Critical Health citations More info
0
100% better than New Hampshire average

New Hampshire average: 0.2


Serious Health citations More info 0
100% better than New Hampshire average

New Hampshire average: 0.1

0 critical citations More info New Hampshire average: 0.2

0 serious citations More info New Hampshire average: 0.1

9 moderate citations More info New Hampshire average: 12

1 minor citation More info New Hampshire average: 2
Citations history (last 3 years)
Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. Jul 24, 2025
Corrected

Resident Rights moderate citation Info Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care. Jul 24, 2025
Corrected

Abuse/Neglect moderate citation Info Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment. May 22, 2024
Corrected

Pharmacy moderate citation Info Issues related to medication management, including how drugs are stored, administered, and monitored. May 22, 2024
Corrected

Financial Assistance for
Nursing Home in New Hampshire

Mt. Carmel Rehabilitation and Nursing Center is located in Manchester, New Hampshire.
Here are the financial assistance programs available to residents in New Hampshire.

Get Financial aid guidance

Choices for Independence

NH Medicaid CFI Waiver

Age 65+ or disabled
General New Hampshire resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
NH

Small state; rural access emphasis.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care (~$65/day) Home aides

NH ServiceLink Aging and Disability Resource Center

NH ServiceLink

Age 60+
General New Hampshire resident, or caregiver.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
NH

Primarily referral-based; limited direct funding.

Benefits
Care coordination Respite (up to 5 days/year) Transportation (~5 trips/month)

Old Age Assistance (OAA)

New Hampshire Old Age Assistance

Age 65+
General NH resident, US citizen/eligible alien, not in public institution.
Income Limits (2025) ~$1,063/month (individual, net after deductions); varies by living arrangement.
Asset Limits $1,500 (individual), $2,000 (couple).
NH

Automatic Medicaid eligibility; estate recovery applies.

Benefits
Cash (~$50-$200/month) for living costs (e.g., rent, utilities, care support)

New Hampshire Family Caregiver Program (via NFCSP)

New Hampshire Family Caregiver Program

Age
General Caregivers of 60+ needing care or 55+ caregivers of others; NH resident; functional needs (2+ ADLs).
Income Limits (2025) Prioritizes ~$24,980/year (individual); no strict cap.
Asset Limits Not assessed; need-based.
NH

13 ServiceLink locations; rural/low-income priority.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Training Supplies (~$500/year)

Medicare Savings Program (MSP)

New Hampshire Medicare Savings Program

Age 65+ or disabled
General NH resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
NH

Three tiers; no waitlist; includes Extra Help for Part D.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

New Hampshire Fuel Assistance Program (FAP)

New Hampshire Fuel Assistance Program

Age 60+ prioritized
General NH resident, low-income household.
Income Limits (2025) ~$33,614/year (1-person), ~$43,958/year (2-person) (150% FPL).
Asset Limits Not assessed; income-focused.
NH

Administered by 5 CAP agencies; covers oil, gas, electric, wood.

Benefits
Heating aid ($300-$1,200/season) Weatherization Emergency fuel ($450 max)

Senior Community Service Employment Program (SCSEP)

New Hampshire SCSEP

Age 55+
General unemployed, low-income, NH resident.
Income Limits (2025) ~$1,983/month 125% FPL
Asset Limits Not specified; income-focused.
NH

Priority for veterans, rural residents; AARP partnership.

Benefits
Paid training (~20 hours/week at ~$7.25/hour) Job placement

VA Aid and Attendance (A&A) and Housebound Benefits

New Hampshire VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General NH resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
NH

High veteran demand in rural/urban areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

NH Low and Moderate Income Homeowners Property Tax Relief

New Hampshire Property Tax Relief

Age 65+ prioritized
General NH resident, homeowner, paid property taxes.
Income Limits (2025) ~$47,000/year (individual), ~$60,000/year (couple).
Asset Limits Not assessed; home value cap at $750,000.
NH

Refundable relief (~$100-$500/year); annual application.

Benefits
Tax relief (~$100-$500/year) to offset housing costs Indirectly aiding care funding

Places of interest near Mt. Carmel Rehabilitation and Nursing Center

Address 0.3 miles from city center Info Estimated distance in miles from Manchester's city center to Mt. Carmel Rehabilitation and Nursing Center's address, calculated via Google Maps. — 1.17 miles to nearest hospital (Catholic Medical Center)

Calculate Travel Distance to Mt. Carmel Rehabilitation and Nursing Center

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Address

Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 285
Employees 141
Contractors 144
Staff to resident ratio 2.66:1
43% better than New Hampshire average

New Hampshire average ratio: 1.87:1

Avg staff/day 73
Average shift 7.5 hours
0% compared with New Hampshire average

New Hampshire average: 7.8 hours

Total staff hours (quarter) 50,124
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 36
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.5 hours

This role is partially covered by contractors.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 54
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.1 hours

This role is partially covered by contractors.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 130
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.5 hours

This role is partially covered by contractors.

Contractor staffing

Total hours from contractors

15.4%

7,717 contractor hours this quarter

Certified Nursing Assistant: 53 Licensed Practical Nurse: 31 Registered Nurse: 23 Physical Therapy Aide: 10 Speech Language Pathologist: 9 Respiratory Therapy Technician: 6 Physical Therapy Assistant: 5 Qualified Social Worker: 2 Medical Director: 1 Diagnostic X-ray Services Staff: 1 Physician Assistant: 1 Other Physician: 1 Occupational Therapy Assistant: 1
Staff by category
Certified Nursing Assistant775313024,77691100%7.5
Licensed Practical Nurse2331548,80291100%8.1
Registered Nurse1323364,19191100%7.5
Other Dietary Services Staff6061,98191100%7.5
Clinical Nurse Specialist7071,7979099%8
Medication Aide/Technician5051,4228897%8.4
RN Director of Nursing3031,4127077%7.9
Mental Health Service Worker3031,2616774%7.9
Physical Therapy Assistant0559015459%7.4
Speech Language Pathologist0995465864%6
Administrator1015046369%8
Nurse Practitioner1014886167%8
Dietitian1014365560%7.9
Physical Therapy Aide010103754853%6.2
Respiratory Therapy Technician0663655156%5.5
Qualified Social Worker0222984651%6.5
Physician Assistant0112085257%4
Medical Director0111563943%4
Diagnostic X-ray Services Staff0111041314%8
Occupational Therapy Assistant0114689%5.7
Occupational Therapy Aide1013089%3.8
Other Physician011261314%2
130 Certified Nursing Assistant
% of Days 100%
54 Licensed Practical Nurse
% of Days 100%
36 Registered Nurse
% of Days 100%
6 Other Dietary Services Staff
% of Days 100%
7 Clinical Nurse Specialist
% of Days 99%
5 Medication Aide/Technician
% of Days 97%
3 RN Director of Nursing
% of Days 77%
3 Mental Health Service Worker
% of Days 74%
5 Physical Therapy Assistant
% of Days 59%
9 Speech Language Pathologist
% of Days 64%
1 Administrator
% of Days 69%
1 Nurse Practitioner
% of Days 67%
1 Dietitian
% of Days 60%
10 Physical Therapy Aide
% of Days 53%
6 Respiratory Therapy Technician
% of Days 56%
2 Qualified Social Worker
% of Days 51%
1 Physician Assistant
% of Days 57%
1 Medical Director
% of Days 43%
1 Diagnostic X-ray Services Staff
% of Days 14%
1 Occupational Therapy Assistant
% of Days 9%
1 Occupational Therapy Aide
% of Days 9%
1 Other Physician
% of Days 14%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 107
Medicare
11
10.3% of residents
Medicaid
46
43% of residents
Private pay or other
50
46.7% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 10.0
12% better than New Hampshire average

New Hampshire average: 11.4

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 21.1
9% better than New Hampshire average

New Hampshire average: 23.2

Long-stay resident measures
Average New Hampshire avg: 2.7 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 20.8%
5% better than New Hampshire average

New Hampshire average: 21.9%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 14.8%
27% better than New Hampshire average

New Hampshire average: 20.3%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 27.6%
In line with New Hampshire average

New Hampshire average: 27.1%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 2.7%
41% better than New Hampshire average

New Hampshire average: 4.6%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 6.6%
46% worse than New Hampshire average

New Hampshire average: 4.5%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 1.1%
56% better than New Hampshire average

New Hampshire average: 2.5%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 5.3%
5% better than New Hampshire average

New Hampshire average: 5.6%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.0%
100% better than New Hampshire average

New Hampshire average: 8.3%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 5.7%
67% better than New Hampshire average

New Hampshire average: 17.4%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 94.3%
In line with New Hampshire average

New Hampshire average: 96.0%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
In line with New Hampshire average

New Hampshire average: 98.0%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 2.21
34% worse than New Hampshire average

New Hampshire average: 1.65

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 1.57
17% better than New Hampshire average

New Hampshire average: 1.90

Short-stay resident measures
Above average New Hampshire avg: 2.9 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 92.4%
10% better than New Hampshire average

New Hampshire average: 83.8%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.1%
29% better than New Hampshire average

New Hampshire average: 1.6%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 91.6%
10% better than New Hampshire average

New Hampshire average: 83.0%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 33.7%
52% worse than New Hampshire average

New Hampshire average: 22.1%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 12.5%
11% better than New Hampshire average

New Hampshire average: 14.1%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than New Hampshire average

New Hampshire average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 70.5%
31% better than New Hampshire average

New Hampshire average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 59.0%
17% better than New Hampshire average

New Hampshire average: 50.6%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Compare Nursing Home around Manchester The information below is reported by the New Hampshire Department of Health and Human Services, Health Facilities Administration.

5 facilities compared · CMS & NH Dept. of Health data · Updated Apr 2026

Filter by care type
St. Teresa Rehabilitation and Nursing Center
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Manchester (Hanover Hill)51 75.7% -7%4.71 +6%+10%0144.7043- 56 Rogers, Luanne$7.5M$2.4M32.5%305071
Mt. Carmel Rehabilitation and Nursing Center
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Manchester (Myrtle Street)120 85.5% +5%4.71 0%+10%0103.30112A+ 81 Bohunicky, Joseph$19.8M$5.8M29.1%305067
The Courville at Manchester
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Manchester (North End)76 89.8% +11%4.24 +34%-1%1227.3067A+ 71 Leboeuf, Richard$13.2M$4.8M36.4%305057
Hanover Hill Health Care Center
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Manchester (Hanover Hill)124 86.5% +7%3.46 +29%-19%1103.31113A+ 59 Lee, Theodore$21.1M$8.0M38%305009
Maple Leaf Healthcare Center -
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

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