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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 111th out of 190 homes in Georgia. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 45m per day | ▲ 50% State avg: 30m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 47m per day | ▼ 16% State avg: 56m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 43m per day | ▲ 26% State avg: 2h 9m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 31m per day | ▲ 14% State avg: 3h 6m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 5m per day | ▲ 67% State avg: 3m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 33m per day | ▲ 65% State avg: 20m per day · National avg: 29m per day |
Higher than the Georgia average: 78.1%Harborview Health Center of Augusta is administrated by Lisa Haywood.
In Georgia, the Department of Community Health, Healthcare Facility Regulation Division conducts unannounced inspections to ensure facilities adhere to state health and safety requirements.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Georgia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | GA Average | vs. GA Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 63 | 21 | This facility has 200% more total deficiencies than a typical Georgia nursing home (63 vs. GA avg 21).↑ 200% worse |
|
Deficiencies per year
Average deficiencies per year since 2022.
| 15.8 | 5.3 | This facility has 198% more deficiencies per year than a typical Georgia nursing home (15.8 vs. GA avg 5.3).↑ 198% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on June 12, 2025, identified deficiencies related to life safety code compliance, including non-working exit signs, fire alarm trouble codes, leaking sprinkler heads, missing light globes, and absent oxygen storage signage. Earlier inspections showed a mixed pattern, with the June 5, 2025 state licensure survey finding no health deficiencies, but a routine survey on the same dates citing multiple issues such as incomplete care plans, medication management problems, infection control lapses, and food storage concerns. Prior reports also noted deficiencies in resident confidentiality, wound care, grievance procedures, bathing preferences, and medication administration, with some complaint investigations substantiated and others unsubstantiated. No fines, immediate jeopardy findings, or license actions were listed in the available reports. The inspection history reflects ongoing challenges in clinical care and safety practices, with some recent improvement in state licensure compliance but persistent issues in Medicare/Medicaid regulatory areas.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsGeorgia average 3.4
Last Health inspection on Jun 2025
Georgia average 16.6
Georgia average 4.68
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
15 of 25 citations resulted from standard inspections; 4 of 25 resulted from complaint investigations; and 6 of 25 came from combined inspections (standard and complaint).
100% better than Georgia averageGeorgia average: 0.7
100% worse than Georgia averageGeorgia average: 0.5
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
6% worse than Georgia average
6% better than Georgia average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.4 hoursNo contractors work on this role.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.1 hoursNo contractors work on this role.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.2 hoursNo contractors work on this role.
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
712 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 61 | 0 | 61 | 18,620 | 92 | 100% | 9.2 |
| Registered Nurse | 17 | 0 | 17 | 6,793 | 92 | 100% | 9.4 |
| Medication Aide/Technician | 16 | 0 | 16 | 6,711 | 92 | 100% | 9.3 |
| Licensed Practical Nurse | 24 | 0 | 24 | 6,637 | 92 | 100% | 9.1 |
| RN Director of Nursing | 5 | 0 | 5 | 2,165 | 81 | 88% | 8.1 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 1,033 | 64 | 70% | 8.2 |
| Physical Therapy Aide | 2 | 0 | 2 | 911 | 67 | 73% | 7.6 |
| Respiratory Therapy Technician | 4 | 0 | 4 | 759 | 74 | 80% | 6.8 |
| Speech Language Pathologist | 4 | 0 | 4 | 596 | 74 | 80% | 6 |
| Feeding Assistant | 0 | 1 | 1 | 528 | 66 | 72% | 8 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Dietitian | 1 | 0 | 1 | 503 | 63 | 68% | 8 |
| Other Dietary Services Staff | 1 | 0 | 1 | 488 | 62 | 67% | 7.9 |
| Physical Therapy Assistant | 4 | 0 | 4 | 326 | 55 | 60% | 4.2 |
| Occupational Therapy Aide | 0 | 1 | 1 | 96 | 12 | 13% | 8 |
| Medical Director | 0 | 1 | 1 | 64 | 8 | 9% | 8 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 24 | 3 | 3% | 8 |
| Therapeutic Recreation Specialist | 1 | 0 | 1 | 7 | 6 | 7% | 1.1 |
| Qualified Social Worker | 1 | 0 | 1 | 4 | 2 | 2% | 2 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
10.8
In line with Georgia averageGeorgia average: 10.3
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
19.6
13% worse than Georgia averageGeorgia average: 17.4
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
19.5%
16% worse than Georgia averageGeorgia average: 16.8%
Percent of long-stay residents whose ability to move independently worsened
19.2%
In line with Georgia averageGeorgia average: 19.4%
Percent of low risk long-stay residents who lose control of their bowels or bladder
20.2%
25% worse than Georgia averageGeorgia average: 16.1%
Percent of long-stay residents experiencing one or more falls with major injury
3.2%
In line with Georgia averageGeorgia average: 3.2%
Percent of long-stay high risk residents with pressure ulcers
4.5%
29% better than Georgia averageGeorgia average: 6.3%
Percent of long-stay residents with a urinary tract infection
3.3%
31% worse than Georgia averageGeorgia average: 2.5%
Percent of long-stay residents who lose too much weight
7.5%
25% worse than Georgia averageGeorgia average: 6.0%
Percent of long-stay residents who have depressive symptoms
68.1%
679% worse than Georgia averageGeorgia average: 8.7%
Percent of long-stay residents who received an antipsychotic medication
30.8%
61% worse than Georgia averageGeorgia average: 19.1%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
76.7%
16% worse than Georgia averageGeorgia average: 91.5%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
75.5%
20% worse than Georgia averageGeorgia average: 95.0%
Number of hospitalizations per 1,000 long-stay resident days.
1.78
18% better than Georgia averageGeorgia average: 2.18
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.72
38% worse than Georgia averageGeorgia average: 1.97
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
65.1%
19% worse than Georgia averageGeorgia average: 80.6%
Percent of short-stay residents who newly received an antipsychotic medication
4.1%
84% worse than Georgia averageGeorgia average: 2.2%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
63.2%
19% worse than Georgia averageGeorgia average: 78.2%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
27.2%
12% worse than Georgia averageGeorgia average: 24.2%
Percentage of short-stay residents who had an outpatient emergency department visit.
22.6%
85% worse than Georgia averageGeorgia average: 12.2%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Georgia averageGeorgia average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
25.8%
52% worse than Georgia averageGeorgia average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
36.6%
28% worse than Georgia averageGeorgia average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
23% of new residents, usually for short-term rehab.
41% of new residents, often for short stays.
36% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
112Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Harborview Health Center of Augusta based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #67 / 185Payroll — State benchmarkedThis home is ranked 67th out of 185 homes in Georgia. Shows total annual staff payroll benchmarked to the Georgia average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
2.6 miles from city center
Estimated distance in miles from Augusta's city center to Harborview Health Center of Augusta's address, calculated via Google Maps.
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Harborview Health Center of Augusta is located in AUGUSTA, Georgia.
Here are the financial assistance programs available to residents in Georgia.
The information below is reported by the Georgia Department of Community Health, Healthcare Facility Regulation Division.
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NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Augusta | 100 | 73.5% | -6% | 3.99 | -51% | +12% | $0 | 1 | 1.0 | - | 74 | 58 | - | $8.3M | $4.2M | 50.5% | 115308 | ||||
| Azalea Health and Rehabilitation Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Augusta | 99 | 86.4% | +11% | 2.91 | +104% | -18% | $0 | 14 | 3.5 | - | 92 | 58 | Jessica Love | $11.0M | $5.3M | 47.8% | 115044 | ||||
| Harborview Health Center of Augusta |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Augusta (Forest Estates) | 120 | 88.2% | +13% | 3.23 | +30% | -9% | $0 | 25 | 6.3 | 1 | 113 | 60 | Ashlyn Broderick | $13.7M | $6.0M | 43.8% | 115291 |
Harborview Health Center of Augusta is in the Forest Estates neighborhood of AUGUSTA.
Harborview Health Center of Augusta has a walk score of 60. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
Harborview Health Center of Augusta's occupancy is 93%.
The team at Harborview Health Center of Augusta can be reached at [email protected].
Lisa Haywood is the administrator of Harborview Health Center of Augusta.
Harborview Health Center of Augusta has 120 beds.
Yes — there are 2 photos of Harborview Health Center of Augusta in the photo gallery on this page.
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