Harborview Health Center of Augusta

Nursing Home & Assisted Living · Augusta, GA

CMS overall rating

3618 J Dewey Gray Circle, Augusta, GA 30909 View map

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Harborview Health Center of Augusta accepts Medicare, Medicaid, and private pay.

Calculator: See prices in your area

Harborview Health Center of Augusta accepts Medicare, Medicaid, and private pay.

Overview of Harborview Health Center of Augusta

Harborview Health Center of Augusta operates a 120-bed skilled nursing facility at 3618 J Dewey Gray Circle in Augusta, Georgia. Owned by Ashlyn Broderick and managed by administrator Lisa Haywood, the home is in its fourth year of operation. The property generally runs at a 93 percent occupancy level. Payment structures process billing through traditional private funds, standard federal Medicare, and state Medicaid paths, supporting individuals who stay an average of 61 days.

The building is located in the Forest Estates area, near local shopping options, and features a neighborhood walk score of 60 out of 100. For direct healthcare needs, the daily floor schedule provides an average of 3 hours and 14 minutes of hands-on nursing attention per resident. Certified nursing assistants cover 2 hours and 29 minutes of this baseline care timeline, while registered nurses contribute 49 minutes. The facility maintains increased staffing hours on Saturdays and Sundays to keep weekend medical routines consistent with weekday care.

Recent inspection reports noted several operational gaps across multiple care categories, specifically citing deficiencies in medication management, pressure ulcer prevention, respiratory treatments, infection control, and fire safety systems. Administrative teams use these public safety filings to restructure employee skill training and update clinical protocols across the nursing shifts.

Prospective individuals can call the front reception desk to check on open semi-private or private rooms, ask about the daily physical rehabilitation schedules, or book a morning walkthrough of the common dining areas.

Facility Direct Line (706) 860-7572

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to Georgia state averages

Total nursing care / resident

3h 14m per day

This facility Georgia avg (3h 33m per day)

vs Georgia avg

-9%

1 of 6 metrics below state avg

Standout metric Weekend RN is +179% above state avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	49m per day	▲ 63% State avg: 30m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	52m per day	▼ 8% State avg: 56m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	2h 29m per day	▲ 15% State avg: 2h 9m per day · National avg: 2h 21m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	3h 58m per day	▲ 28% State avg: 3h 6m per day · National avg: 3h 26m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	4m per day	▲ 49% State avg: 3m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	56m per day	▲ 179% State avg: 20m per day · National avg: 29m per day

Capacity and availability

61 days

120-bed community

A larger shared setting that may offer more common spaces and organized community services.

4 years in operation

An established community with some operational experience and growing routines.

Walk Score: 60 / 100

Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate

93%

Higher than the Georgia average: 78.1%

Occupied beds

112 / 120

Average occupied beds in Georgia homes 88 beds

Facility TypeNursing Home

IssuanceApril 27, 2022

CountyRichmond

CMS Certification Number115291

Harborview Health Center of Augusta is administered by Lisa Haywood.

Rehabilitation Services

Short-Term Rehab

Since 2022 · 4 years of data 63 deficiencies

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Georgia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. Georgia state average

Overall vs. GA average

Latest Inspection June 12, 2025 Life Safety

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	GA Average	vs. GA Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	63	21	This facility has 200% more total deficiencies than a typical Georgia nursing home (63 vs. GA avg 21).↑ 200% worse
Deficiencies per year Average deficiencies per year since 2022.	15.8	5.3	This facility has 198% more deficiencies per year than a typical Georgia nursing home (15.8 vs. GA avg 5.3).↑ 198% worse

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The June 5, 2025 annual inspection found no state health deficiencies and cleared all prior cited issues.
The June 5, 2025 routine survey cited 11 deficiencies including medication availability failures, pressure ulcer prevention lapses, respiratory equipment neglect, infection control breaches, and food safety violations.
The June 12, 2025 Life Safety Code survey found 5 fire safety deficiencies including non-working exit signs, leaking sprinkler heads, and missing oxygen storage signage.

Show Inspection Reports

Inspections since 2022

Total health inspections 4

Georgia average 3.4

Last Health inspection on Jun 2025

Total health citations

Georgia average 16.6

Citations per inspection

6.25

Georgia average 4.68

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

15 of 25 citations resulted from standard inspections; 4 of 25 resulted from complaint investigations; and 6 of 25 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 4 years)

Critical health citations

100% better than Georgia average

Georgia average: 0.7

Serious health citations

100% worse than Georgia average

Georgia average: 0.5

0 critical citations Georgia average: 0.7

1 serious citation Georgia average: 0.5

24 moderate citations Georgia average: 15.2

0 minor citations Georgia average: 0.2

Citations history (last 4 years)

Infection Control moderate citation Jun 05, 2025

Corrected

Infection Control moderate citation Jun 05, 2025

Corrected

Nutrition moderate citation Jun 05, 2025

Corrected

Pharmacy moderate citation Jun 05, 2025

Corrected

Total staff 150

Employees 146

Contractors 4

Staff to resident ratio 1.34 : 1

6% fewer staff per resident than Georgia average

Avg staff/day 59

Average shift 8.8 hours

6% better than Georgia average

Total staff hours (quarter) 47,800

Nursing staff breakdown

9.4 hours

9.1 hours

9.2 hours

Contractor staffing

712 contractor hours this quarter

Feeding Assistant: 1 Medical Director: 1 Occupational Therapy Aide: 1 Occupational Therapy Assistant: 1

Staff by category


Certified Nursing Assistant	61	0	61	18,620	92	100%	9.2
Registered Nurse	17	0	17	6,793	92	100%	9.4
Medication Aide/Technician	16	0	16	6,711	92	100%	9.3
Licensed Practical Nurse	24	0	24	6,637	92	100%	9.1
RN Director of Nursing	5	0	5	2,165	81	88%	8.1
Clinical Nurse Specialist	2	0	2	1,033	64	70%	8.2
Physical Therapy Aide	2	0	2	911	67	73%	7.6
Respiratory Therapy Technician	4	0	4	759	74	80%	6.8
Speech Language Pathologist	4	0	4	596	74	80%	6
Feeding Assistant	0	1	1	528	66	72%	8
Administrator	1	0	1	512	64	70%	8
Nurse Practitioner	1	0	1	512	64	70%	8
Mental Health Service Worker	1	0	1	512	64	70%	8
Dietitian	1	0	1	503	63	68%	8
Other Dietary Services Staff	1	0	1	488	62	67%	7.9
Physical Therapy Assistant	4	0	4	326	55	60%	4.2
Occupational Therapy Aide	0	1	1	96	12	13%	8
Medical Director	0	1	1	64	8	9%	8
Occupational Therapy Assistant	0	1	1	24	3	3%	8
Therapeutic Recreation Specialist	1	0	1	7	6	7%	1.1
Qualified Social Worker	1	0	1	4	2	2%	2

% of Days 7%

1 Qualified Social Worker

% of Days 2%

View All Staffing Data in Augusta

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

High-risk clinical events score 10.8

In line with Georgia average

Georgia average: 10.3

Functional decline score 19.6

13% worse than Georgia average

Georgia average: 17.4

Long-stay resident measures

Below average Georgia avg: 3.1

Need for Help with Daily Activities Increased 19.5%

16% worse than Georgia average

Georgia average: 16.8%

Walking Ability Worsened 19.2%

In line with Georgia average

Georgia average: 19.4%

Low Risk Residents with Bowel/Bladder Incontinence 20.2%

25% worse than Georgia average

Georgia average: 16.1%

Falls with Major Injury 3.2%

In line with Georgia average

Georgia average: 3.2%

High Risk Residents with Pressure Ulcers 4.5%

29% better than Georgia average

Georgia average: 6.3%

Urinary Tract Infection 3.3%

31% worse than Georgia average

Georgia average: 2.5%

Lost Too Much Weight 7.5%

25% worse than Georgia average

Georgia average: 6.0%

Depressive Symptoms 68.1%

679% worse than Georgia average

Georgia average: 8.7%

Antipsychotic Use 30.8%

61% worse than Georgia average

Georgia average: 19.1%

Pneumococcal Vaccine 76.7%

16% worse than Georgia average

Georgia average: 91.5%

Influenza Vaccine 75.5%

20% worse than Georgia average

Georgia average: 95.0%

Hospitalizations per 1,000 days 1.78

18% better than Georgia average

Georgia average: 2.18

ED visits per 1,000 days 2.72

38% worse than Georgia average

Georgia average: 1.97

Short-stay resident measures

Significantly below average Georgia avg: 2.2

Pneumococcal Vaccine 65.1%

19% worse than Georgia average

Georgia average: 80.6%

Antipsychotic medication increase 4.1%

84% worse than Georgia average

Georgia average: 2.2%

Influenza Vaccine 63.2%

19% worse than Georgia average

Georgia average: 78.2%

Re-hospitalized after SNF stay 27.2%

12% worse than Georgia average

Georgia average: 24.2%

Emergency department visits 22.6%

85% worse than Georgia average

Georgia average: 12.2%

Falls with major injury 0.0%

100% better than Georgia average

Georgia average: 0.8%

Ability to care for self at discharge 25.8%

52% worse than Georgia average

Georgia average: 53.7%

Successful return to home or community 36.6%

28% worse than Georgia average

Georgia average: 50.6%

Breakdown by payment type

Medicare

23% of new residents, usually for short-term rehab.

Typical stay 30 days

Private pay

41% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

36% of new residents, often for long-term daily care.

Typical stay 3 - 4 months

Total residents 112

Medicare

12.5% of residents

Medicaid

57.1% of residents

Private pay or other

30.4% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for Harborview Health Center of Augusta from 2011–2023, based on CMS SNF Cost Reports.

Occupancy Rate 88.2% ↑ 21.9pp vs 2022

Net Patient Income $684.2K ↑ ~$2.8M vs 2022

Payroll Costs $6.0M ↑ ~$4.0M vs 2022

Operating Margin 5.7% ↑ 49.9pp vs 2022

Metric	2011	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023
Occupancy %	94.6%	91.7%	90.6%	91.2%	91.0%	84.9%	77.7%	86.3%	85.9%	76.0%	64.2%	66.3%	88.2%
Beds	120	120	120	120	120	120	120	120	120	120	120	120	120
Net Income	$1,173,327	$679,179	$306,767	$763,630	$1,242,557	-$366,182	-$986,180	-$1,488,247	-$1,854,201	-$1,825,212	-$2,728,691	-$1,719,204	$891,154
Gross Revenue	$12,804,288	$13,086,518	$12,797,322	$12,919,717	$13,651,066	$11,059,663	$18,552,407	$31,397,129	$31,391,806	$29,469,774	$24,365,372	$16,866,779	$13,511,240
Operating Expenses	$8,383,359	$8,979,523	$8,996,888	$8,881,683	$8,870,091	$7,537,672	$6,615,000	$10,383,025	$10,502,828	$10,329,081	$9,631,568	$6,934,947	$11,311,732
Net Patient Income	$936,905	$273,844	-$104,745	$244,224	$1,063,317	-$510,995	-$1,043,613	-$1,565,064	-$1,893,425	-$2,297,341	-$3,221,928	-$2,124,550	$684,150
Net Patient Revenue	$9,320,264	$9,253,367	$8,892,143	$9,125,907	$9,933,408	$7,026,677	$5,571,387	$8,817,961	$8,609,403	$8,031,740	$6,409,640	$4,810,397	$11,995,882
Payroll Costs	$3,678,524	$3,615,728	$3,713,600	$3,776,231	$3,645,733	$2,965,543	$2,063,420	$3,980,935	$4,393,655	$4,059,567	$3,314,523	$2,004,780	$6,010,561
Operating Margin %	10.1%	3.0%	-1.2%	2.7%	10.7%	-7.3%	-18.7%	-17.8%	-22.0%	-28.6%	-50.3%	-44.2%	5.7%
Medicare %	19.9%	22.7%	21.1%	20.4%	21.7%	17.6%	19.1%	11.0%	7.5%	9.4%	4.3%	9.2%	11.6%
Medicaid %	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	65.9%	73.2%	75.5%	75.7%	77.8%	67.5%	63.4%
Private %	80.1%	77.3%	78.9%	79.6%	78.3%	82.4%	14.9%	15.8%	17.0%	14.9%	17.9%	23.3%	25.0%
Net Patient Revenue/Day	$225	$230	$224	$228	$249	$226	$247	$233	$229	$241	$228	$249	$311
Cost/Day	$202	$223	$227	$222	$223	$242	$293	$275	$279	$310	$343	$359	$293
Avg Length of Stay	97.0 days	67.9 days	75.0 days	106.3 days	98.4 days	109.1 days	71.4 days	93.3 days	82.2 days	85.4 days	127.7 days	112.4 days	61.3 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Net patient revenue

$12.0M

Net patient income

$684.2K

For-profit Operated by a single business entity.

Net patient revenue

$12.0M

Net patient income

$684.2K

Other income

$207.0K

Payroll costs

$6.0M 50.1% of net patient revenue

Other operating costs

$5.3M

Total costs

$11.3M

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

New residents most often arrive under private pay (41% of admissions), and a typical private pay stay runs around 1 - 2 months.

Coverage residents most often arrive under.

Medicare 23%

Private pay 41%

Medicaid 36%

Coverage residents most often leave under.

Medicare 12%

Private pay 41%

Medicaid 47%

2.6 miles from city center Estimated distance in miles from Augusta's city center to Harborview Health Center of Augusta's address, calculated via Google Maps.

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The information below is reported by the Georgia Department of Community Health, Healthcare Facility Regulation Division.

2 facilities compared · CMS & GA Dept. of Health data


The Place at Martinez		NH AL	Augusta	100 Facility 100 GA AVG 88 Rank #194 / 672	100.0% Facility 100.0% GA AVG 78.1% Rank #98 / 325	+28%	3.99 Facility 3.99 GA AVG 3.56 Rank #41 / 202				-51%	+12%	$0 Facility $0 GA AVG $38.9k Rank #1 / 204	1 Facility 1 GA AVG 16.6 Rank #1 / 203	1.0 Facility 1.0 GA AVG 4.7 Rank #1 / 203	-	164	-	58 Facility 58 GA AVG 39 Rank #225 / 873	-	$8.1M Facility $8.1M GA AVG $15.7M Rank #148 / 197	$4.2M Facility $4.2M GA AVG $4.3M Rank #136 / 197	51.5% Facility 51.5% GA AVG 42.6% Rank #68 / 197	115308
Harborview Health Center of Augusta		NH AL	Augusta (Forest Estates)	120 Facility 120 GA AVG 88 Rank #119 / 672	93.3% Facility 93.3% GA AVG 78.1% Rank #40 / 325	+19%	3.23 Facility 3.23 GA AVG 3.56 Rank #119 / 202				+30%	-9%	$0 Facility $0 GA AVG $38.9k Rank #1 / 204	25 Facility 25 GA AVG 16.6 Rank #147 / 203	6.3 Facility 6.3 GA AVG 4.7 Rank #147 / 203	1	111	-	60 Facility 60 GA AVG 39 Rank #200 / 873	Ashlyn Broderick	$12.0M Facility $12.0M GA AVG $15.7M Rank #82 / 197	$6.0M Facility $6.0M GA AVG $4.3M Rank #72 / 197	50.1% Facility 50.1% GA AVG 42.6% Rank #107 / 197	115291

Nursing Home Explorer

Community Care Services Program

Georgia Medicaid CCSP

Age 65+ or disabled

General Georgia resident, Medicaid-eligible, nursing home-level care need.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

High rural demand; waitlists possible.

Benefits

Personal care (5-7 hours/day) Adult day care (~$75/day) Respite (240 hours/year) Meals

Respite Care Program

Georgia NFCSP Respite

Age Caregiver of someone 60+ (or with dementia)

General Georgia resident.

Income Limits No strict limit; prioritizes low-income.

Asset Limits Not applicable.

Focus on metro and rural balance.

Benefits

In-home aide (4-6 hours/day) Adult day care (~$75/day) Facility stay (up to 5 days)

Home and Community Services (HCS)

Georgia Home and Community Services (Non-Medicaid)

Age 60+

General Georgia resident, functionally impaired, at risk of nursing home placement.

Income Limits (2025) No strict limit; prioritizes ~$41,000/year; cost-sharing for higher incomes.

Asset Limits Not specified; need-based.

Non-Medicaid; AAA-managed.

Benefits

Personal care (4-6 hours/day) Homemaker Adult day care ($80/day) Respite (~5 days/year)

Medicare Savings Program (MSP)

Georgia Medicare Savings Program

Age 65+ or disabled

General Georgia resident, Medicare Part A/B.

Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI).

Asset Limits $9,430 (individual), $14,130 (couple).

Three tiers; entitlement benefit.

Benefits

Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Program of All-Inclusive Care for the Elderly (PACE)

Georgia Medicaid PACE

Age 55+

General Georgia resident, nursing home-level care need, safe with PACE support.

Income Limits (2025) ~$2,829/month 300% FBR

Asset Limits $2,000 (individual), $3,000 (couple).

Limited areas (e.g., Macon, Augusta).

Benefits

Personal care (5-7 hours/day) Medical care Meals Transportation Therapy

SOURCE (Service Options Using Resources in a Community Environment)

Georgia Medicaid SOURCE Program

Age 65+ or disabled

General Georgia resident, Medicaid-eligible, frail but not necessarily nursing home-level.

Income Limits (2025) ~$914/month (SSI level); QIT allowed.

Asset Limits $2,000 (individual), $3,000 (couple).

Enhanced primary care model; statewide via 12 sites.

Benefits

Personal care (4-6 hours/day) Case management Adult day health ($80/day) Respite (limited)

Optional State Supplementation (OSS)

Georgia Optional State Supplementation

Age 65+ or disabled

General Georgia resident, in approved facility, low-income/SSI recipient.

Income Limits (2025) ~$1,004/month including SSI

Asset Limits $2,000 (individual), $3,000 (couple).

~$20-$489/month based on facility type.

Benefits

Cash (~$20-$489/month) for room/board in personal care homes

What neighborhood is Harborview Health Center of Augusta in?

Harborview Health Center of Augusta is in the Forest Estates neighborhood of AUGUSTA.

Is Harborview Health Center of Augusta in a walkable area?

Harborview Health Center of Augusta has a walk score of 60. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the occupancy rate at Harborview Health Center of Augusta?

Harborview Health Center of Augusta's occupancy is 93%.

Does Harborview Health Center of Augusta operate as a for-profit or non-profit?

Harborview Health Center of Augusta is registered as a for-profit in GA.

Who is the administrator of Harborview Health Center of Augusta?

Lisa Haywood is the administrator of Harborview Health Center of Augusta.

How many beds does Harborview Health Center of Augusta have?

Harborview Health Center of Augusta has 120 beds.

Are there photos of Harborview Health Center of Augusta?

Yes — there is 1 photo of Harborview Health Center of Augusta in the photo gallery on this page.

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Harborview Health Center of Augusta

Overview of Harborview Health Center of Augusta

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Therapy & Rehabilitation

Contact Harborview Health Center of Augusta

Inspection History

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Georgia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Health Inspection History

Inspections since 2022

Breakdown of citation severity (last 4 years)

Citations history (last 4 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

61 Certified Nursing Assistant

17 Registered Nurse

16 Medication Aide/Technician

24 Licensed Practical Nurse

5 RN Director of Nursing

2 Clinical Nurse Specialist

2 Physical Therapy Aide

4 Respiratory Therapy Technician

4 Speech Language Pathologist

1 Feeding Assistant

1 Administrator

1 Nurse Practitioner

1 Mental Health Service Worker

1 Dietitian

1 Other Dietary Services Staff

4 Physical Therapy Assistant

1 Occupational Therapy Aide

1 Medical Director

1 Occupational Therapy Assistant

1 Therapeutic Recreation Specialist

1 Qualified Social Worker

Penalties and fines

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

Who this home usually serves

Mix of rehab and long-term care

Admissions

Discharges

Places of interest near Harborview Health Center of Augusta

Calculate Travel Distance to Harborview Health Center of Augusta

Compare Nursing Homes around Augusta

Financial Assistance for Nursing Home in Georgia

Community Care Services Program

Respite Care Program

Home and Community Services (HCS)

Medicare Savings Program (MSP)

Program of All-Inclusive Care for the Elderly (PACE)

SOURCE (Service Options Using Resources in a Community Environment)

Optional State Supplementation (OSS)

Guides for Better Senior Living

Financial Assistance for
Nursing Home in Georgia