Hawaii average 4.4
Last Health inspection on Jul 2025

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An esteemed community situated near recreation sites, including Paiko Beach in Panio Street, Honolulu, HI, Hawaii Loa Care Services LLC, offers assisted living. The community features intimate and beautifully furnished accommodations alongside top-tier care around the clock to optimize residents’ comfort and safety. Residents can ease their worries with a kind and highly skilled team helping with their daily living activities and household chores.
There’s no dull moment with a carefully curated calendar of engaging recreational programs and enriching activities that highlight residents’ interests and strengths. Residents delight with delicious and healthy meals that satisfy their dietary needs and preferences. Mobility assistance and medication management are also provided for residents’ convenience. The community is great for those seeking to retain their independence without the busy works in its cozy and nurturing environment.
Occupancy lower than 85% suggests more openings may be available.
Hawaii Loa Care Services LLC is legally operated by Susan Halvorsen.
In Hawaii, the Department of Health, Office of Health Care Assurance performs regular inspections and unannounced surveys to verify that healthcare facilities maintain high standards of resident care.
Deficiencies
| This Facility | HI Average | vs. HI Avg |
|---|---|---|---|
|
Total deficiencies
| 69 | 25 | This facility has 176% more total deficiencies than a typical Hawaii nursing home (69 vs. HI avg 25).↑ 176% worse |
|
Deficiencies per year
| 17.3 | 6.3 | This facility has 175% more deficiencies per year than a typical Hawaii nursing home (17.3 vs. HI avg 6.3).↑ 175% worse |
The most recent inspection on February 10, 2025, identified multiple deficiencies related to personnel training, nutrition, medication management, record keeping, physical environment, and safety. Earlier inspections also noted various issues including caregiver certifications, medication administration, nutrition documentation, and environmental safety, with similar themes recurring over time. No fines, immediate jeopardy findings, or enforcement actions were listed in the available reports. Complaint investigations were not mentioned in any report. The facility’s inspection history shows consistent areas of concern without a clear pattern of improvement or worsening.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsHawaii average 4.4
Last Health inspection on Jul 2025
Hawaii average 35.5
Hawaii average 8.23
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
20 of 22 citations resulted from standard inspections; 1 of 22 resulted from complaint investigations; and 1 of 22 came from combined inspections (standard and complaint).
Hawaii average: 0.1
Hawaii average: 1
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Manages medical care and health needs.
No contractors work on this role.
Assists with medical care and medications.
This role is partially covered by contractors.
Helps with daily care and mobility.
This role is partially covered by contractors.
Total hours from contractors
4,446 contractor hours this quarter
| Certified Nursing Assistant | 29 | 5 | 34 | 11,857 | 92 | 100% | 7.9 |
| Other Dietary Services Staff | 11 | 0 | 11 | 2,396 | 92 | 100% | 6.3 |
| Licensed Practical Nurse | 3 | 6 | 9 | 2,170 | 89 | 97% | 10.5 |
| Registered Nurse | 7 | 0 | 7 | 1,726 | 83 | 90% | 10 |
| Clinical Nurse Specialist | 4 | 0 | 4 | 805 | 62 | 67% | 7.3 |
| Respiratory Therapy Technician | 3 | 0 | 3 | 570 | 68 | 74% | 7.1 |
| Administrator | 1 | 0 | 1 | 448 | 56 | 61% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 408 | 51 | 55% | 8 |
| Dietitian | 1 | 0 | 1 | 407 | 56 | 61% | 7.3 |
| Mental Health Service Worker | 1 | 0 | 1 | 400 | 60 | 65% | 6.7 |
| RN Director of Nursing | 1 | 0 | 1 | 395 | 47 | 51% | 8.4 |
| Physical Therapy Assistant | 3 | 0 | 3 | 315 | 44 | 48% | 6.8 |
| Nurse Aide in Training | 4 | 0 | 4 | 304 | 29 | 32% | 8.2 |
| Physical Therapy Aide | 1 | 0 | 1 | 244 | 41 | 45% | 6 |
| Feeding Assistant | 0 | 1 | 1 | 200 | 25 | 27% | 8 |
| Qualified Social Worker | 2 | 0 | 2 | 47 | 30 | 33% | 1.6 |
| Medical Director | 0 | 2 | 2 | 30 | 8 | 9% | 3.8 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 24 | 8 | 9% | 2.9 |
| Occupational Therapy Aide | 0 | 1 | 1 | 13 | 13 | 14% | 1 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
24% of new residents, usually for short-term rehab.
63% of new residents, often for short stays.
14% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Historical financial and operational data for Hawaii Loa Care Services LLC based on CMS SNF Cost Reports.
Housing Options: Private Rooms
Building Type: Single-story
Dining Services
Transportation Services
Housekeeping Services
Social and Recreational Activities
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
9.1 miles from city center
Estimated distance in miles from Honolulu's city center to Hawaii Loa Care Services LLC's address, calculated via Google Maps.
Add your location
Hawaii Loa Care Services LLC is located in Honolulu, Hawaii.
Here are the financial assistance programs available to residents in Hawaii.
The information below is reported by the Hawaii Department of Health, Office of Health Care Assurance.
| Hawaii Loa Care Services LLC |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Honolulu (Kuliouou - Kalani Iki) | 5 | 72.3% | -3% | 4.45 | -61% | +6% | $0 | 22 | 5.5 | - | 44 | 28 | James Clay | $8.2M | $4.8M | 58.5% | 125061 | ||||
| Hale Malamalama |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary. | Honolulu (Kuliouou - Kalani Iki) | 40 | 93.5% | +26% | 3.79 | -34% | -10% | $87.0k | 43 | 10.8 | 3 | 39 | 23 | Ono Enterprise Ltd | $4.0M | $2.6M | 65.5% | 125050 |
Hawaii Loa Care Services LLC is in the Kuliouou - Kalani Iki neighborhood of Honolulu.
The legal owner and operator of Hawaii Loa Care Services LLC is Susan Halvorsen.
Hawaii Loa Care Services LLC has a walk score of 28. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
According to HI state health department records, Hawaii Loa Care Services LLC's license number is 1609-C.
According to HI state health department records, Hawaii Loa Care Services LLC's license expires on May 31, 2026.
Hawaii Loa Care Services LLC has 5 beds.
Yes — there are 3 photos of Hawaii Loa Care Services LLC in the photo gallery on this page.
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