Heartful Hands LLC

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on July 17, 2025, identified multiple deficiencies including incomplete criminal background checks, inadequate medication administration staffing overnight, incomplete staff orientation and training, fire safety issues, and medication record errors. Earlier inspections showed a pattern of similar issues with staff qualifications, medication administration, fire safety, and record-keeping, along with concerns about sanitary conditions and incomplete resident assessments. Complaint investigations found a substantiated incident of resident abuse that was not reported timely, but most complaints were unsubstantiated. No fines, immediate jeopardy findings, or license suspensions were listed in the available reports. While deficiencies have persisted over time, the facility has submitted and implemented several plans of correction, indicating ongoing efforts to address these issues.