Heartland House

Assisted Living in Lubbock

Heartland House

Assisted Living in Lubbock

Overview of Heartland House

Located in the serene neighborhood of Lubbock, TX, is Heartland House, a tight knit senior living community offering assisted living services to its residents. Heartland House offers a warm, home-like environment, with private bedrooms. Each bedroom is equipped with ample sized walk-in closets, and private baths with handicap accessible showers. They also offer one and two bedroom apartments equipped with full kitchens, living and dining rooms, and bedrooms with baths, for seniors looking to live more independently. All the living options and rooms they offer have an emergency pull cord to alert the staff for immediate assistance.

Part of the comfort of living in Heartland House is due to the services and amenities they offer. This includes 24/7 supervision and availability of assistance, medication management, meal provision, and  assistance to daily living activities. The residents also enjoy a variety of amenities tailored to make their stay more comfortable and worry free, such as housekeeping and laundry services, and scheduled activities that promote physical and mental well being.

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 16
Bed community size
16-bed community
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.
Years in operation
29 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 1 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

License Details

Facility TypeType A
StatusLicensed
ExpirationFebruary 2, 2028
CountyLubbock
License Number149471
Year Opened5/8/2018

Ownership & Operating Entity

Heartland House is legally operated by Heartland House Inc, and administrated by Kristi A Townsen.

OwnerHEARTLAND HOUSE INC
Ownership TypeFOR-PROFIT CORPORATION

Safety & Compliance

Grab Bars

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactKristi Townsen, President
Administrator Email [email protected]

Staffing & Medical

2 services
Licensed Nurses/CNAs
24-Hour Staffing

Memory & Specialized Care

1 service
Alzheimer's Certification

Amenities & Lifestyle

12 amenities
24 Hour Assisted Living
Private Rooms
Private Baths
Walk-In Closets
Delicious
Home Cooked Balanced Meals
Housekeeping
Laundry Assistance
Medication Supervision
Planned Activities
On Site Beauty Shop
One And Two Bedroom Apartments
Specific Programs24 Hour Assisted Living, Private Rooms, Private Baths, Walk-in Closets, Delicious, Home Cooked Balanced Meals, Housekeeping, Laundry Assistance, Medication Supervision, Planned Activities, On Site Beauty Shop, One And Two Bedroom Apartments

Dining & Nutrition

Food DescriptionDelicious, home cooked balanced meals are provided.
Meals IncludedYes

What does this home offer?

Minimum age icon
Minimum age icon

Minimum Age: 55 Years Old

Housing options icon
Housing options icon

Housing Options: 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: Apartments

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Heartland House

Assisted Living

Contact Heartland House

Inspection History

In Texas, the Health and Human Services Commission (HHSC) is the primary regulatory body that conducts unannounced inspections and publishes quality reports for all long-term care homes.

Inspection Report Summary for Heartland House

HEARTLAND HOUSE INC was inspected on March 27, 2024. During the inspection, no Health Code or Life Safety Code deficiencies were detected, resulting in a total of zero state standard violations. The facility's compliance with health and safety standards appears to be satisfactory, as there are no reported issues related to resident care, building maintenance, fire safety, pest control, or other areas typically addressed by these codes.

No enforcement actions were found for HEARTLAND HOUSE INC during the last inspection. This suggests that the facility has maintained a good record of compliance with state standards and regulations. As a result, there are no correction dates to report, indicating that no corrective measures were required following this inspection. Overall, the inspection results indicate that HEARTLAND HOUSE INC is in compliance with state standards at this time.

Compare Assisted Living around Lubbock The information below is reported by the Texas Health and Human Services Commission.

Filter by care type
Brookdale Remington Park
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Lubbock (Remington Park)117Yes 63 48A+Texas-Esc-Lubbock, LpStudio / 1 Bed / 2 Bed
Mackenzie Court
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Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Lubbock (University Pines)58Yes 60 --Lubbock Al, LlcStudio / 1 Bed / 2 Bed
Heartland House
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Lubbock16No 1 29-Heartland House IncStudio / 1 Bed / 2 Bed
Promiseland Assisted Living
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Lubbock (Wheelock And Monterey)14No 60 27-Promiseland Assisted Living Lp1 Bed / 2 Bed
The Porch Swing Assisted Living
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Lubbock (Caprock)7No---The Porch Swing Assisted Living, Llc1 Bed / 2 Bed

Financial Assistance for
Assisted Living in Texas

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Community Care for the Aged and Disabled (CCAD)

TX Medicaid CCAD

Age 65+ or disabled
General Texas resident, Medicaid-eligible, care need (not always nursing home level).
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
TX

Large state; rural access challenges.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care (~$60/day) Home aides

Texas Community Care Services

TX CCS

Age 60+
General Texas resident, at risk of decline.
Income Limits ~$2,000/month individual, varies
Asset Limits $5,000 individual
TX

Limited funding; high demand in urban areas.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Area Agency on Aging (AAA) Services

Texas AAA Services

Age 60+
General TX resident; no income/asset limits.
Income Limits (2025) None; donations encouraged.
Asset Limits Not assessed.
TX

28 AAAs; includes Meals on Wheels in some areas.

Benefits
Meals (~$5-$7/meal) Transportation Homemaker services (~4 hours/week) Respite (~5 days/year) Legal aid

Medicare Savings Program (MSP)

Texas Medicare Savings Program

Age 65+ or disabled
General TX resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
TX

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Low-Income Home Energy Assistance Program (LIHEAP)

Texas Comprehensive Energy Assistance Program (CEAP)

Age 60+ prioritized
General TX resident, low-income.
Income Limits (2025) ~$3,970/month 185% FPL
Asset Limits Not assessed.
TX

Priority for elderly/disabled; covers gas, electric, propane.

Benefits
Heating/cooling aid ($300-$1,000/season) Emergency aid ($500 max)

Family Caregiver Support Program (FCSP)

Texas Family Caregiver Support Program

Age
General Caregivers of 60+ needing care or 55+ caregivers of others; TX resident; 2+ ADLs.
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed.
TX

High rural demand; includes grandparent caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Training Supplies (~$500/year)

Senior Community Service Employment Program (SCSEP)

Texas SCSEP

Age 55+
General unemployed, low-income, TX resident.
Income Limits (2025) ~$1,983/month 125% FPL
Asset Limits Not specified.
TX

Priority for veterans, rural residents; AARP partnership.

Benefits
Paid training (~20 hours/week at ~$7.25/hour) Job placement

VA Aid and Attendance (A&A) and Housebound Benefits

Texas VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General TX resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
TX

High veteran population; supports rural/urban needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Exemption for Seniors

Texas Senior Property Tax Exemption

Age 65+
General TX resident, homeowner (homestead).
Income Limits (2025) None; tax-based eligibility.
Asset Limits Not assessed.
TX

$25,000+ exemption; optional freeze in some counties; saves ~$500-$1,000/year.

Benefits
Tax exemption or freeze (~$500-$1,000/year savings)

Senior Farmers’ Market Nutrition Program (SFMNP)

Texas SFMNP

Age 60+
General TX resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
TX

Vouchers (~$50/season); serves ~20,000 via 28 AAAs.

Benefits
Vouchers (~$50/season) for produce at farmers’ markets

Places of interest near Heartland House

Address 8.7 miles from city center Info Estimated distance in miles from Lubbock's city center to Heartland House's address, calculated via Google Maps. — 2.94 miles to nearest hospital (Houston Methodist J.C. Walter Jr. Transplant Center - Lubbock)

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