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Settled in the peaceful neighborhood of Walnut Creek, CA, Heatherwood Memory Care is a trusted senior living community focusing on memory care services. Here, residents can receive different levels of care and support from a highly skilled and compassionate team. The community is dedicated to providing a home-like setting to ensure the comfort and security of those with cognitive conditions like Alzheimer’s disease and dementia.
Experience its above-and-beyond amenities and services including tasty and healthy meals tailored to the dietary needs of its residents. Moreover, weekly housekeeping and laundry services, together with other support services like transportation are offered to assure accessibility and relaxation during the stay. Join in specialized activities based on the immediate needs of its residents and meet new companions along the way. With Heatherwood Memory Care, seniors are guaranteed an empowering and inclusive living experience.
Higher than the California average: 72.8%Heatherwood Memory Care is legally operated by Gs East Bay Health, and administrated by Ritchie Gonzales.
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. The score below shows how many points this facility sits above or below the typical California assisted living residence score (the benchmark); higher is better.
13 points above the California average for assisted living residences (76/100)
Inspection score: 89 out of 100. Letter grade B+. 13 points above the California average for assisted living residences (76/100)
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 0 | 10 | This facility has 100% fewer total citations than a typical California assisted living residence (0 vs. CA avg 10).↓ 100% better |
Inspections & Visits
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total visits
Combined count of complaint visits, other regulatory visits, and official scheduled inspections.
| 7 | 16 | This facility has 56% fewer total visits than a typical California assisted living residence (7 vs. CA avg 16).↓ 56% better |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 2 | 13 | This facility has 85% fewer complaint visits than a typical California assisted living residence (2 vs. CA avg 13).↓ 85% better |
|
Other visits
Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.
| 3 | 7 | This facility has 57% fewer other visits than a typical California assisted living residence (3 vs. CA avg 7).↓ 57% better |
|
Official inspections
Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.
| 2 | 4 | This facility has 50% fewer official inspections than a typical California assisted living residence (2 vs. CA avg 4).↓ 50% better |
|
Complaint investigations
On-site investigations triggered by complaints filed with California regulators.
| 2 | 10 | This facility has 80% fewer complaint investigations than a typical California assisted living residence (2 vs. CA avg 10).↓ 80% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
Pets Allowed
Building Type: Single-story
Fitness and Recreation
Ritchie Gonzales is the Owner and Administrator of Heatherwood Memory Care. He joined the community in 2017 as Assistant Administrator and became Owner/Administrator in 2022. Ritchie is a certified RCFE administrator with a Bachelor’s Degree in Commerce, majoring in Marketing Management, and has been involved in healthcare since 2001.
1.0 miles from city center
Estimated distance in miles from Walnut Creek's city center to Heatherwood Memory Care's address, calculated via Google Maps.
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Heatherwood Memory Care is located in Walnut Creek, California.
Here are the financial assistance programs available to residents in California.
The information below is reported by the California Department of Social Services and Department of Public Health.
| Aegis Living Moraga |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Moraga (School Tree) | 100
Facility
100
CA AVG
103
Rank
#700 / 1658 | Yes |
66
Facility
66
CA AVG
57
Rank
#856 / 2093 | 5 | 6
Facility
6
CA AVG
13
Rank
#654 / 1397 | 17
Facility
17
CA AVG
13
Rank
#458 / 1486 |
76.0%
Facility
76.0%
CA AVG
75.9%
Rank
#669 / 1249 | Aegis Senior Communities, LLC | - |
| Memory Care of Contra Costa |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Pleasant Hill (Poet's Corner) | 75
Facility
75
CA AVG
103
Rank
#957 / 1658 | No |
66
Facility
66
CA AVG
57
Rank
#856 / 2093 | 5 | 4
Facility
4
CA AVG
13
Rank
#529 / 1397 | 18
Facility
18
CA AVG
13
Rank
#428 / 1486 |
74.7%
Facility
74.7%
CA AVG
75.9%
Rank
#703 / 1249 | Carlton Senior Living, LLC | - |
| Willow Creek Alzheimer’s & Dementia Care Community |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Castro Valley | 49
Facility
49
CA AVG
103
Rank
#1139 / 1658 | No |
80
Facility
80
CA AVG
57
Rank
#417 / 2093 | 5 | 4
Facility
4
CA AVG
13
Rank
#529 / 1397 | 19
Facility
19
CA AVG
13
Rank
#392 / 1486 |
75.5%
Facility
75.5%
CA AVG
75.9%
Rank
#681 / 1249 | Altcare Willow Creek, Inc; Asram Living LLC | - |
| Oak Creek Alzheimer’s & Dementia Care Community |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Castro Valley | 49
Facility
49
CA AVG
103
Rank
#1139 / 1658 | No |
4
Facility
4
CA AVG
57
Rank
#2020 / 2093 | - | 0
Facility
0
CA AVG
13
Rank
#1 / 1397 | - | - | Asram Living LLC | - |
| Heatherwood Memory Care |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Walnut Creek | 32
Facility
32
CA AVG
103
Rank
#1257 / 1658 | Yes |
96
Facility
96
CA AVG
57
Rank
#43 / 2093 | 2 | 2
Facility
2
CA AVG
13
Rank
#324 / 1397 | 2
Facility
2
CA AVG
13
Rank
#1295 / 1486 |
87.5%
Facility
87.5%
CA AVG
75.9%
Rank
#318 / 1249 | Gs East Bay Health | - |
The legal owner and operator of Heatherwood Memory Care is Gs East Bay Health.
Heatherwood Memory Care has a walk score of 96. Walker's paradise. Daily errands do not require a car, with many shops and services nearby.
Heatherwood Memory Care's occupancy is 88%.
Ritchie Gonzales is the administrator of Heatherwood Memory Care.
Heatherwood Memory Care has 32 beds.
Heatherwood Memory Care has no recently reported deficiencies or citations.
Yes — there are 3 photos of Heatherwood Memory Care in the photo gallery on this page.
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