Heatherwood Memory Care

Memory Care in Contra Costa County

Heatherwood Memory Care

Memory Care in Contra Costa County

Overview of Heatherwood Memory Care

Settled in the peaceful neighborhood of Walnut Creek, CA, Heatherwood Memory Care is a trusted senior living community focusing on memory care services. Here, residents can receive different levels of care and support from a highly skilled and compassionate team. The community is dedicated to providing a home-like setting to ensure the comfort and security of those with cognitive conditions like Alzheimer’s disease and dementia.

Experience its above-and-beyond amenities and services including tasty and healthy meals tailored to the dietary needs of its residents. Moreover, weekly housekeeping and laundry services, together with other support services like transportation are offered to assure accessibility and relaxation during the stay. Join in specialized activities based on the immediate needs of its residents and meet new companions along the way. With Heatherwood Memory Care, seniors are guaranteed an empowering and inclusive living experience.

(925) 939-2833

Managed by Ritchie Gonzales

Owner/Administrator

Ritchie Gonzales is the Owner and Administrator of Heatherwood Memory Care. He joined the community in 2017 as Assistant Administrator and became Owner/Administrator in 2022. Ritchie is a certified RCFE administrator with a Bachelor’s Degree in Commerce, majoring in Marketing Management, and has been involved in healthcare since 2001.

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 32
Bed community size
32-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
2 years in operation
A newer community that may feature more recent facilities and programs.
Walk Score
Walk Score: 96 / 100
Walker's paradise. Daily errands do not require a car, with many shops and services nearby.

About this community

Occupancy

Occupancy rate
88%
20% higher than California average

California average: 73%

Occupied beds
28 / 32
Average residents 87 per day

License Details

Facility TypeResidential Care Elderly
StatusLicensed
IssuanceJuly 5, 2023
CountyContra Costa

Ownership & Operating Entity

Heatherwood Memory Care is legally operated by Gs East Bay Health, and administrated by Gonzales, Ritchie.

Staffing & Medical

3 services
Nursing Services
Licensed Nurses/CNAs
24-Hour Staffing

Amenities & Lifestyle

0 amenities
ActivitiesFull-time activities program available 7 days a week.
Specific ProgramsPersonal Care, Medication Support, Dining Services, Activities

Dining & Nutrition

Food DescriptionDining services aim to make each meal special, providing great food and atmosphere.

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed: Yes, Pets Allowed

Building type icon
Building type icon

Building Type: Single-story

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Heatherwood Memory Care

Memory Care

Contact Heatherwood Memory Care

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

7 visits Info Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.

California average: 16 visits

Breakdown by visit type

2 total complaint visits

3 other visits Info Other visits include regulatory visits that are not routine inspections or complaint investigations, such as administrative check-ins, follow-up reviews, or licensing-related visits.

California average

13 total complaint visits

7 other visits

2 complaint investigations Info Inspections conducted in response to complaints filed by residents, families, staff, or others about possible problems at the facility.

Investigations can have many visits.

California average: 10 complaint investigations

2 official inspections Info Routine inspections conducted by state regulators to evaluate whether the facility meets federal and state care and safety standards.

California average: 4 official inspections

0 serious citations

A violation that poses an immediate risk to resident health or safety, or represents a substantial failure to comply with licensing requirements.

California average: 3 serious citations

0 moderate citations

A violation that does not pose an immediate risk to resident health or safety but requires correction to remain in compliance.

California average: 4 moderate citations

Latest inspection

Date May 7, 2025
Annual Inspection

Inspection Report Summary for Heatherwood Memory Care

Most inspections at Heatherwood Memory Care Facility were consistently clean, with no deficiencies cited in the most recent annual inspection on May 7, 2025. Several complaint investigations, including those on November 7, 2024, and October 26, 2023, were unsubstantiated and found no violations. Earlier inspections, including those at licensing and change of ownership in mid-2023, also showed no issues. The facility maintained proper safety equipment, food storage, and documentation throughout the reports. This record reflects a stable compliance history with no serious enforcement actions or fines listed in the available reports.

Compare Memory Care around Contra Costa County The information below is reported by the California Department of Social Services and Department of Public Health.

Filter by care type
Aegis Living Moraga
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Moraga (School Tree)100Yes 66 5617 87.0% -Aegis Senior Communities, Llc-
Memory Care of Contra Costa
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Pleasant Hill (Poet's Corner)75No 66 5418 73.3% -Carlton Senior Living, Llc-
Oak Creek Alzheimer’s & Dementia Care Community
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Castro Valley49No 4 00---Asram Living Llc-
Willow Creek Alzheimer’s & Dementia Care Community
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Castro Valley49No 80 54- 75.5% -Asram Living Llc-
Heatherwood Memory Care
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Walnut Creek32Yes 96 222 87.5% -Gs East Bay Health-

Financial Assistance for
Memory Care in California

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Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+
General California resident, Medi-Cal eligible, nursing home risk.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
CA

County-managed; waitlists possible.

Benefits
In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+
General California resident, Medicaid-eligible or low-income.
Income Limits ~$1,732/month individual, Medi-Cal threshold
Asset Limits $2,000 individual
CA

Can hire family as caregivers.

Benefits
Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+
General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 38 counties; waitlists common.

Benefits
Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+
General California resident, own and live in home, 40% equity.
Income Limits (2025) ~$51,500/year household, adjusted annually
Asset Limits Equity-based; no strict asset cap.
CA

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits
Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled
General California resident, Medi-Cal-eligible, nursing home-eligible.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits
Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age
General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
CA

High demand in urban areas; complements IHSS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

Low-Income Home Energy Assistance Program (LIHEAP)

CA LIHEAP

Age 60+ priority
General California resident, low-income, utility/heating need.
Income Limits (2025) ~$2,510/month 200% of poverty level, individual
Asset Limits Not applicable; income-focused.
CA

High demand in inland/coastal extremes; weatherization capped at $5,000/home.

Benefits
Utility payments (avg. $500-$1,000/year) Weatherization (e.g., insulation, avg. $1,000-$3,000 savings)

Places of interest near Heatherwood Memory Care

Address 1.0 miles from city center Info Estimated distance in miles from Walnut Creek's city center to Heatherwood Memory Care's address, calculated via Google Maps.

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