Heatherwood Memory Care

Overview of Heatherwood Memory Care

Settled in the peaceful neighborhood of Walnut Creek, CA, Heatherwood Memory Care is a trusted senior living community focusing on memory care services. Here, residents can receive different levels of care and support from a highly skilled and compassionate team. The community is dedicated to providing a home-like setting to ensure the comfort and security of those with cognitive conditions like Alzheimer’s disease and dementia.

Experience its above-and-beyond amenities and services including tasty and healthy meals tailored to the dietary needs of its residents. Moreover, weekly housekeeping and laundry services, together with other support services like transportation are offered to assure accessibility and relaxation during the stay. Join in specialized activities based on the immediate needs of its residents and meet new companions along the way. With Heatherwood Memory Care, seniors are guaranteed an empowering and inclusive living experience.

(925) 939-2833

Managed by Ritchie Gonzales

Owner/Administrator

Ritchie Gonzales is the Owner and Administrator of Heatherwood Memory Care. He joined the community in 2017 as Assistant Administrator and became Owner/Administrator in 2022. Ritchie is a certified RCFE administrator with a Bachelor’s Degree in Commerce, majoring in Marketing Management, and has been involved in healthcare since 2001.

32-bed community

A moderately sized community that may balance personal attention with shared amenities and social activities.

2 years in operation

A newer community that may feature more recent facilities and programs.

Walk Score: 96 / 100

Walker's paradise. Daily errands do not require a car, with many shops and services nearby.

About this community

Occupancy

Occupancy rate

88%

Higher than the California average: 72.8%

Occupied beds

28 / 32

Average residents per home in California 87 per day

Facility TypeResidential Care Elderly

StatusLicensed

IssuanceJuly 5, 2023

CountyContra Costa

Heatherwood Memory Care is legally operated by Gs East Bay Health, and administrated by Ritchie Gonzales.

Licensed Nurses/CNAs

24-Hour Staffing

ActivitiesFull-time activities program available 7 days a week.

Specific ProgramsPersonal Care, Medication Support, Dining Services

Food DescriptionDining services aim to make each meal special, providing great food and atmosphere.

What does this home offer?

Pets Allowed

Building Type: Single-story

Fitness and Recreation

Types of Care at Heatherwood Memory Care

Memory Care

Since 2023 · 3 years of data 0 citations 7 total visits 2 complaint visits 2 official inspections 2 complaint investigations

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2023 vs. California state average

Overall vs. CA average

Latest Inspection May 7, 2025 Annual Inspection

Citations Citations are formal regulatory issues recorded during state inspections.

Metric	This Facility	CA Average	vs. CA Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	0	10	This facility has 100% fewer total citations than a typical California assisted living residence (0 vs. CA avg 10). Click this badge to view the full California ranking.↓ 100% better

Standout metricNo citations on file since 2023 — the California average is 10.

Inspections & Visits State inspections evaluate whether the facility meets health and safety standards.

Metric	This Facility	CA Average	vs. CA Avg
Total visits Combined count of complaint visits, other regulatory visits, and official scheduled inspections.	7	16	This facility has 56% fewer total visits than a typical California assisted living residence (7 vs. CA avg 16). Click this badge to view the full California ranking.↓ 56% better
Complaint visits On-site visits triggered by formal complaints filed by residents, families, or staff.	2	13	This facility has 85% fewer complaint visits than a typical California assisted living residence (2 vs. CA avg 13). Click this badge to view the full California ranking.↓ 85% better
Other visits Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.	3	7	This facility has 57% fewer other visits than a typical California assisted living residence (3 vs. CA avg 7). Click this badge to view the full California ranking.↓ 57% better
Official inspections Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.	2	4	This facility has 50% fewer official inspections than a typical California assisted living residence (2 vs. CA avg 4). Click this badge to view the full California ranking.↓ 50% better
Complaint investigations On-site investigations triggered by complaints filed with California regulators.	2	10	This facility has 80% fewer complaint investigations than a typical California assisted living residence (2 vs. CA avg 10). Click this badge to view the full California ranking.↓ 80% better

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Heatherwood Memory Care Facility’s inspection record is mostly clean, with no deficiencies cited in its last two annual inspections on May 7, 2025, and July 24, 2024. Complaint investigations on November 7, 2024, and October 26, 2023, found allegations unfounded, including concerns about unauthorized individuals and liability insurance. The facility’s record has remained consistent, showing compliance with safety, care, and licensing requirements since its licensing in June 2023.

Read the full inspection reports for this facility, including detailed findings and corrective actions.

Show Inspection Reports

Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+

General California resident, Medi-Cal eligible, nursing home risk.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

County-managed; waitlists possible.

Benefits

In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+

General California resident, Medicaid-eligible or low-income.

Income Limits ~$1,732/month individual, Medi-Cal threshold

Asset Limits $2,000 individual

Can hire family as caregivers.

Benefits

Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+

General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.

Income Limits ~$2,829/month 300% FBR, individual

Asset Limits $2,000 individual

Available in 38 counties; waitlists common.

Benefits

Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+

General California resident, own and live in home, 40% equity.

Income Limits (2025) ~$51,500/year household, adjusted annually

Asset Limits Equity-based; no strict asset cap.

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits

Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled

General California resident, Medi-Cal-eligible, nursing home-eligible.

Income Limits ~$2,829/month 300% FBR, individual

Asset Limits $2,000 individual

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits

Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age —

General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.

Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.

Asset Limits Not applicable; need-based.

High demand in urban areas; complements IHSS respite.

Benefits

Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

1.0 miles from city center Estimated distance in miles from Walnut Creek's city center to Heatherwood Memory Care's address, calculated via Google Maps.

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The information below is reported by the California Department of Social Services and Department of Public Health.

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Aegis Living Moraga	MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.	Moraga (School Tree)	100	Yes	66	5	6	17	87.0%	Aegis Senior Communities, LLC	-
Memory Care of Contra Costa	MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.	Pleasant Hill (Poet's Corner)	75	No	66	5	4	18	73.3%	Carlton Senior Living, LLC	-
Oak Creek Alzheimer’s & Dementia Care Community	MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.	Castro Valley	49	No	4	-	-	-	-	Asram Living LLC	-
Willow Creek Alzheimer’s & Dementia Care Community	MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.	Castro Valley	49	No	80	5	4	-	75.5%	Asram Living LLC	-
Heatherwood Memory Care	MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.	Walnut Creek	32	Yes	96	2	2	2	87.5%	Gs East Bay Health	-

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Who is the owner of Heatherwood Memory Care?

The legal owner and operator of Heatherwood Memory Care is Gs East Bay Health.

Is Heatherwood Memory Care in a walkable area?

Heatherwood Memory Care has a walk score of 96. Walker's paradise. Daily errands do not require a car, with many shops and services nearby.

What is the occupancy rate at Heatherwood Memory Care?

Heatherwood Memory Care's occupancy is 88%.

Who is the administrator of Heatherwood Memory Care?

Ritchie Gonzales is the administrator of Heatherwood Memory Care.

How many beds does Heatherwood Memory Care have?

Heatherwood Memory Care has 32 beds.

Are there photos of Heatherwood Memory Care?

Yes — there are 6 photos of Heatherwood Memory Care in the photo gallery on this page.

What is the address of Heatherwood Memory Care?

Heatherwood Memory Care is located at 1315 Mt Pisgah Rd, Walnut Creek, CA 94596, United States.