Heatherwood Rehabilitation and Health Care Center
Nursing Home, Hospice Care, Memory Care, Nursing Care & Respite Care · Newport, RI
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

Heatherwood Rehabilitation and Health Care Center

Nursing Home, Hospice Care, Memory Care, Nursing Care & Respite Care · Newport, RI
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
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Heatherwood Rehabilitation and Health Care Center accepts Medicaid, Medicare, and private pay.

Inspection History

In Rhode Island, the Department of Health, Center for Health Facilities Regulation is the primary authority for inspecting, licensing, and reporting on all long-term care facilities.

Since 2022 · 4 years of data 16 deficiencies

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Rhode Island state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. Rhode Island state average
Overall vs. RI average 0 Worse No metrics in this bucket. 2 Better Metrics better than Rhode Island average:
• Total deficiencies (53% below)
• Deficiencies per year (53% below)
Latest Inspection March 19, 2025 Complaint Investigation

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityRI Averagevs. RI Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 1634 This facility has 53% fewer total deficiencies than a typical Rhode Island assisted living residence (16 vs. RI avg 34).↓ 53% better
Deficiencies per year Info Average deficiencies per year since 2022. 48.5 This facility has 53% fewer deficiencies per year than a typical Rhode Island assisted living residence (4 vs. RI avg 8.5).↓ 53% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • September 13, 2023 recertification survey found 10 deficiencies including failure to investigate alleged abuse, pressure ulcer treatment, medication storage, food safety, and life safety code compliance.
  • June 8, 2022 complaint investigation substantiated deficiencies in immunization compliance, medication errors, smoking supervision, nutrition, food safety, and infection control.
  • March 19, 2025 complaint survey found no deficiencies and confirmed compliance with all long-term care requirements.

Health Inspection History

Inspections since 2022
Total health inspections 7

State average N/A


Last Health inspection on Aug 2025

Total health citations
33 Rank #40 / 58Health citations — State benchmarkedThis home is ranked 40th out of 58 homes in Rhode Island. Shows this facility's total health deficiency citations benchmarked to the Rhode Island State average, with a ranking across all 58 RI facilities. Lower citation counts earn a better rank.Rankings are based only on facilities in Rhode Island that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average N/A

Citations per inspection
4.71 Rank #52 / 58Citations per inspection — State benchmarkedThis home is ranked 52nd out of 58 homes in Rhode Island. Shows average deficiency citations per CMS inspection for this facility versus the Rhode Island mean across 58 facilities with citation data. Lower is better.Rankings are based only on facilities in Rhode Island that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average N/A


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

24 of 33 citations resulted from standard inspections; 4 of 33 resulted from complaint investigations; and 5 of 33 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 4 years)
Critical health citations
1
In line with State average

State average: N/A


Serious health citations
1
In line with State average

State average: N/A

1 critical citation State average: N/A

1 serious citation State average: N/A

31 moderate citations State average: N/A

0 minor citations State average: N/A
Citations history (last 4 years)
Resident Rights moderate citation Aug 18, 2025

Administration moderate citation Sep 06, 2024
Corrected

Environmental moderate citation Sep 06, 2024
Corrected

Nursing Services moderate citation Sep 06, 2024
Corrected

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 107
Employees 101
Contractors 6
Staff to resident ratio 1.24 : 1
0% compared with State average

State average ratio: 0 : 0

Avg staff/day 51
Average shift 7.9 hours
0% compared with State average

State average: 0 hours

Total staff hours (quarter) 37,107

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info All 13 RN Staff are full-time employees. No contractors work on this role. 13
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.8 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info All 5 LPN Staff are full-time employees. No contractors work on this role. 5
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.2 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info All 51 CNA Staff are full-time employees. No contractors work on this role. 51
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.2 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

1.1%

391 contractor hours this quarter

Feeding Assistant: 2 Physician Assistant: 1 Medical Director: 1 Diagnostic X-ray Services Staff: 1 Occupational Therapy Assistant: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant5105120,55692100%8.2
Registered Nurse130134,72692100%7.8
Licensed Practical Nurse5052,42392100%9.2
Clinical Nurse Specialist3031,6078795%8.6
Mental Health Service Worker3031,4226368%8.2
Dietitian2029957885%8.1
Respiratory Therapy Technician4048096975%7.3
Other Dietary Services Staff4047877986%7.4
Occupational Therapy Aide1014816368%7.6
Nurse Practitioner1014735358%8.9
Physical Therapy Assistant2024427076%6.3
Speech Language Pathologist3034316874%5.7
Qualified Social Worker4044046773%5.8
Physical Therapy Aide1013955459%7.3
Administrator2023854852%8
Therapeutic Recreation Specialist1013543538%10.1
Physician Assistant0111614448%3.7
Feeding Assistant022663134%2
Diagnostic X-ray Services Staff011663033%2.2
Medical Director011621415%4.4
Occupational Therapy Assistant0113667%6
RN Director of Nursing1012833%9.3
51 Certified Nursing Assistant
% of Days 100%
13 Registered Nurse
% of Days 100%
5 Licensed Practical Nurse
% of Days 100%
3 Clinical Nurse Specialist
% of Days 95%
3 Mental Health Service Worker
% of Days 68%
2 Dietitian
% of Days 85%
4 Respiratory Therapy Technician
% of Days 75%
4 Other Dietary Services Staff
% of Days 86%
1 Occupational Therapy Aide
% of Days 68%
1 Nurse Practitioner
% of Days 58%
2 Physical Therapy Assistant
% of Days 76%
3 Speech Language Pathologist
% of Days 74%
4 Qualified Social Worker
% of Days 73%
1 Physical Therapy Aide
% of Days 59%
2 Administrator
% of Days 52%
1 Therapeutic Recreation Specialist
% of Days 38%
1 Physician Assistant
% of Days 48%
2 Feeding Assistant
% of Days 34%
1 Diagnostic X-ray Services Staff
% of Days 33%
1 Medical Director
% of Days 15%
1 Occupational Therapy Assistant
% of Days 7%
1 RN Director of Nursing
% of Days 3%

Penalties and fines

Includes penalties issued in 2024

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $17K Rank #25 / 58Federal fines — State benchmarkedThis home is ranked 25th out of 58 homes in Rhode Island. Shows this facility's cumulative CMS federal fine dollars versus the Rhode Island average among facilities with fines, and where it ranks among 58 facilities in the pool. Lower total dollars mean a better rank.Rankings are based only on facilities in Rhode Island that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
82% lower than State average

State average: $94K

Number of fines 1
65% fewer fines than State average

State average: 2.8

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than State average

State average: 0.4

Fines amount comparison
Fines amount comparison
This facility $17K
State average $94K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

1 penalty in the past 3 years

Sep 6, 2024 · $17K

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Sep 6, 2024
$17K

Last updated: Jan 2026

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 9.5
8% better than State average

State average: 10.3

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 20.3
In line with State average

State average: 20.2

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 17.4%
11% better than State average

State average: 19.5%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 18.8%
In line with State average

State average: 18.2%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 24.5%
7% worse than State average

State average: 22.9%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 1.2%
68% better than State average

State average: 3.7%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 5.7%
20% worse than State average

State average: 4.7%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 1.5%
35% better than State average

State average: 2.3%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 4.3%
21% better than State average

State average: 5.4%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 11.8%
12% better than State average

State average: 13.5%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 26.9%
25% worse than State average

State average: 21.5%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 97.3%
5% better than State average

State average: 93.1%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 47.7%
50% worse than State average

State average: 95.3%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 74.2%
In line with State average

State average: 76.2%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 3.8%
86% worse than State average

State average: 2.0%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 64.1%
18% worse than State average

State average: 78.2%

Breakdown by payment type

Medicare

59% of new residents, usually for short-term rehab.

Typical stay 7 days

Private pay

32% of new residents, often for short stays.

Typical stay 2 - 3 months

Medicaid

9% of new residents, often for long-term daily care.

Typical stay 6 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 86
Medicare
3
3.5% of residents
Medicaid
70
81.4% of residents
Private pay or other
13
15.1% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

For-profit
LLC
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$10.1M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$1.7M
For-profit LLC
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$10.1M Rank #21 / 60Revenue — State benchmarkedThis home is ranked 21st out of 60 homes in Rhode Island. Shows this facility's annual revenue compared to the Rhode Island average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Rankings are based only on facilities in Rhode Island that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$1.7M
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$8.5K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #28 / 60Payroll — State benchmarkedThis home is ranked 28th out of 60 homes in Rhode Island. Shows total annual staff payroll benchmarked to the Rhode Island average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Rankings are based only on facilities in Rhode Island that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$8.6M 85.2% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #32 / 60Payroll % — State benchmarkedThis home is ranked 32nd out of 60 homes in Rhode Island. Shows payroll as a percentage of revenue versus the Rhode Island average. Well-run Rhode Island facilities typically land around 60–70% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Rankings are based only on facilities in Rhode Island that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$3.2M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$11.8M

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Most new residents arrive under Medicare (59% of admissions), and a typical Medicare stay runs around 7 days.

Admissions
148 total

Coverage residents most often arrive under.

Medicare 59%
Private pay 32%
Medicaid 9%
Discharges
148 total

Coverage residents most often leave under.

Medicare 39%
Private pay 15%
Medicaid 47%

Places of interest near Heatherwood Rehabilitation and Health Care Center

Address 1.4 miles from city center Info Estimated distance in miles from Newport's city center to Heatherwood Rehabilitation and Health Care Center's address, calculated via Google Maps.

Calculate Travel Distance to Heatherwood Rehabilitation and Health Care Center

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Address

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Frequently Asked Questions about Heatherwood Rehabilitation and Health Care Center

Who is the owner of Heatherwood Rehabilitation and Health Care Center?

Heatherwood Rehabilitation and Health Care Center is legally operated by Patrick Townsend, Administrator.

Is Heatherwood Rehabilitation and Health Care Center in a walkable area?

Heatherwood Rehabilitation and Health Care Center has a walk score of 68. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of Heatherwood Rehabilitation and Health Care Center?

According to RI state health department records, Heatherwood Rehabilitation and Health Care Center's license number is LTC00785.

What is the occupancy rate at Heatherwood Rehabilitation and Health Care Center?

Heatherwood Rehabilitation and Health Care Center's occupancy is 83%.

Does Heatherwood Rehabilitation and Health Care Center operate as a for-profit or non-profit?

Heatherwood Rehabilitation and Health Care Center is registered as a for-profit in RI.

How many beds does Heatherwood Rehabilitation and Health Care Center have?

Heatherwood Rehabilitation and Health Care Center has 114 beds.

What is the address of Heatherwood Rehabilitation and Health Care Center?

Heatherwood Rehabilitation and Health Care Center is located at 398 Bellevue Avenue, Newport, RI 02840.

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