Heatherwood Rehabilitation and Health Care Center
Nursing Home · Rhode Island, RI
CMS overall rating Info The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Heatherwood Rehabilitation and Health Care Center

Nursing Home · Rhode Island, RI
CMS overall rating Info The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
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Heatherwood Rehabilitation and Health Care Center accepts Medicaid, Medicare, and private pay.

Inspection History

In Rhode Island, the Department of Health, Center for Health Facilities Regulation is the primary authority for inspecting, licensing, and reporting on all long-term care facilities.

Since 2022 · 4 years of data 16 deficiencies

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Rhode Island state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. Rhode Island state average
Overall vs. RI average 0 Worse No metrics in this bucket. 2 Better Metrics better than Rhode Island average:
• Total deficiencies (53% below)
• Deficiencies per year (53% below)
Latest Inspection March 19, 2025 Complaint Investigation

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityRI Averagevs. RI Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 1634 This facility has 53% fewer total deficiencies than a typical Rhode Island nursing home (16 vs. RI avg 34).↓ 53% better
Deficiencies per year Info Average deficiencies per year since 2022. 48.5 This facility has 53% fewer deficiencies per year than a typical Rhode Island nursing home (4 vs. RI avg 8.5).↓ 53% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on March 19, 2025, found no deficiencies during a complaint survey. Earlier inspections showed a pattern of deficiencies related to resident care, including investigation of alleged abuse, treatment of pressure ulcers, medication management, and food safety, as well as issues with infection control and emergency preparedness. A substantiated complaint in 2023 involved failure to thoroughly investigate alleged abuse, and prior reports noted problems with staff immunization and supervision. Enforcement actions such as fines or license suspensions were not listed in the available reports. The facility appears to have addressed previous deficiencies successfully, with the most recent survey showing compliance and no new issues.

Read the full inspection reports for this facility, including detailed findings and corrective actions.

Show Inspection Reports

Health Inspection History

Inspections since 2022
Total health inspections 7

Rhode Island average 8.3


Last Health inspection on Aug 2025

Total health citations
33 Rank #40 / 58Health citations — State benchmarkedThis home is ranked 40th out of 58 homes in Rhode Island. Shows this facility's total health deficiency citations benchmarked to the Rhode Island State average, with a ranking across all 58 RI SNFs. Lower citation counts earn a better rank.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Rhode Island average 28.1

Citations per inspection
4.71 Rank #52 / 58Citations per inspection — State benchmarkedThis home is ranked 52nd out of 58 homes in Rhode Island. Shows average deficiency citations per CMS inspection for this facility versus the Rhode Island mean across 58 SNFs with citation data. Lower is better.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Rhode Island average 3.48


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

24 of 33 citations resulted from standard inspections; 4 of 33 resulted from complaint investigations; and 5 of 33 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 4 years)
Critical health citations
1
38% better than Rhode Island average

Rhode Island average: 1.6


Serious health citations
1
41% better than Rhode Island average

Rhode Island average: 1.7

1 critical citation Rhode Island average: 1.6

1 serious citation Rhode Island average: 1.7

31 moderate citations Rhode Island average: 24.3

0 minor citations Rhode Island average: 0.5
Citations history (last 4 years)
Resident Rights moderate citation Aug 18, 2025

Administration moderate citation Sep 06, 2024
Corrected

Environmental moderate citation Sep 06, 2024
Corrected

Nursing Services moderate citation Sep 06, 2024
Corrected

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 107
Employees 101
Contractors 6
Staff to resident ratio 1.24:1
33% worse than Rhode Island average
Rhode Island average ratio: 1.85:1 Rhode Island average ratio: 1.85:1See full Rhode Island ranking
Avg staff/day 51
Average shift 7.9 hours
0% compared with Rhode Island average
Rhode Island average: 7.6 hours Rhode Island average shift: 7.6 hoursSee full Rhode Island ranking
Total staff hours (quarter) 37,107

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff 13
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.8 hours

No contractors work on this role.

Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff 5
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.2 hours

No contractors work on this role.

Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff 51
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.2 hours

No contractors work on this role.

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

1.1%

391 contractor hours this quarter

Feeding Assistant: 2 Physician Assistant: 1 Medical Director: 1 Diagnostic X-ray Services Staff: 1 Occupational Therapy Assistant: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant5105120,55692100%8.2
Registered Nurse130134,72692100%7.8
Licensed Practical Nurse5052,42392100%9.2
Clinical Nurse Specialist3031,6078795%8.6
Mental Health Service Worker3031,4226368%8.2
Dietitian2029957885%8.1
Respiratory Therapy Technician4048096975%7.3
Other Dietary Services Staff4047877986%7.4
Occupational Therapy Aide1014816368%7.6
Nurse Practitioner1014735358%8.9
Physical Therapy Assistant2024427076%6.3
Speech Language Pathologist3034316874%5.7
Qualified Social Worker4044046773%5.8
Physical Therapy Aide1013955459%7.3
Administrator2023854852%8
Therapeutic Recreation Specialist1013543538%10.1
Physician Assistant0111614448%3.7
Feeding Assistant022663134%2
Diagnostic X-ray Services Staff011663033%2.2
Medical Director011621415%4.4
Occupational Therapy Assistant0113667%6
RN Director of Nursing1012833%9.3
51 Certified Nursing Assistant
% of Days 100%
13 Registered Nurse
% of Days 100%
5 Licensed Practical Nurse
% of Days 100%
3 Clinical Nurse Specialist
% of Days 95%
3 Mental Health Service Worker
% of Days 68%
2 Dietitian
% of Days 85%
4 Respiratory Therapy Technician
% of Days 75%
4 Other Dietary Services Staff
% of Days 86%
1 Occupational Therapy Aide
% of Days 68%
1 Nurse Practitioner
% of Days 58%
2 Physical Therapy Assistant
% of Days 76%
3 Speech Language Pathologist
% of Days 74%
4 Qualified Social Worker
% of Days 73%
1 Physical Therapy Aide
% of Days 59%
2 Administrator
% of Days 52%
1 Therapeutic Recreation Specialist
% of Days 38%
1 Physician Assistant
% of Days 48%
2 Feeding Assistant
% of Days 34%
1 Diagnostic X-ray Services Staff
% of Days 33%
1 Medical Director
% of Days 15%
1 Occupational Therapy Assistant
% of Days 7%
1 RN Director of Nursing
% of Days 3%

Penalties and fines

Includes penalties issued in 2024

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $17K Rank #21 / 58Federal fines — State benchmarkedThis home is ranked 21st out of 58 homes in Rhode Island. Shows this facility's cumulative CMS federal fine dollars versus the Rhode Island average among facilities with fines, and where it ranks among 58 skilled nursing facilities in the pool. Lower total dollars mean a better rank.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
82% lower than Rhode Island average

Rhode Island average: $94K

Number of fines 1
65% fewer fines than Rhode Island average

Rhode Island average: 2.8

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than Rhode Island average

Rhode Island average: 0.4

Fines amount comparison
Fines amount comparison
This facility $17K
Rhode Island average $94K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

1 penalty in the past 3 years

Sep 6, 2024 · $17K

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Sep 6, 2024
$17K

Last updated: Jan 2026

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 9.5
8% better than Rhode Island average

Rhode Island average: 10.3

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 20.3
In line with Rhode Island average

Rhode Island average: 20.2

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 17.4%
11% better than Rhode Island average

Rhode Island average: 19.5%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 18.8%
In line with Rhode Island average

Rhode Island average: 18.2%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 24.5%
7% worse than Rhode Island average

Rhode Island average: 22.9%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 1.2%
68% better than Rhode Island average

Rhode Island average: 3.7%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 5.7%
20% worse than Rhode Island average

Rhode Island average: 4.7%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 1.5%
35% better than Rhode Island average

Rhode Island average: 2.3%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 4.3%
21% better than Rhode Island average

Rhode Island average: 5.4%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 11.8%
12% better than Rhode Island average

Rhode Island average: 13.5%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 26.9%
25% worse than Rhode Island average

Rhode Island average: 21.5%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 97.3%
5% better than Rhode Island average

Rhode Island average: 93.1%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 47.7%
50% worse than Rhode Island average

Rhode Island average: 95.3%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 74.2%
In line with Rhode Island average

Rhode Island average: 76.2%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 3.8%
86% worse than Rhode Island average

Rhode Island average: 2.0%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 64.1%
18% worse than Rhode Island average

Rhode Island average: 78.2%

Breakdown by payment type

Medicare

59% of new residents, usually for short-term rehab.

Typical stay 7 days

Private pay

32% of new residents, often for short stays.

Typical stay 2 - 3 months

Medicaid

9% of new residents, often for long-term daily care.

Typical stay 6 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 86
Medicare
3
3.5% of residents
Medicaid
70
81.4% of residents
Private pay or other
13
15.1% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Finances and operations

Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$15.8M
Operating loss
-$1.7M
Privately-owned community Operated by a partnership between two or more business owners.
Home revenue
$15.8M Rank #21 / 60Revenue — State benchmarkedThis home is ranked 21st out of 60 homes in Rhode Island. Shows this facility's annual revenue compared to the Rhode Island SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Operating loss
-$1.7M
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations. Rank #28 / 60Payroll — State benchmarkedThis home is ranked 28th out of 60 homes in Rhode Island. Shows total annual staff payroll benchmarked to the Rhode Island average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$8.7M
54.8% of revenue Rank #32 / 60Payroll % — State benchmarkedThis home is ranked 32nd out of 60 homes in Rhode Island. Shows payroll as a percentage of revenue versus the Rhode Island average. Well-run Rhode Island SNFs typically land around 60–70% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$8.8M
Total costs $17.5M

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Places of interest near Heatherwood Rehabilitation and Health Care Center

Address 1.4 miles from city center Info Estimated distance in miles from Newport's city center to Heatherwood Rehabilitation and Health Care Center's address, calculated via Google Maps.

Calculate Travel Distance to Heatherwood Rehabilitation and Health Care Center

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Address

Financial Assistance for
Nursing Home in Rhode Island

Heatherwood Rehabilitation and Health Care Center is located in NEWPORT, Rhode Island.
Here are the financial assistance programs available to residents in Rhode Island.

Get Financial aid guidance

Rhode Island Home and Community Care Services

RI Medicaid HCCS

Age 65+ or disabled
General Rhode Island resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $4,000 individual, higher than most states
RI

Higher asset limit; small state aids quicker processing.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Rhode Island Caregiver Support Program

RI NFCSP Respite

Age Caregiver of someone 60+ (or with dementia)
General Rhode Island resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
RI

Limited slots; urban focus due to small size.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$65/day) Short-term facility care (up to 5 days)

Program of All-Inclusive Care for the Elderly (PACE)

Rhode Island PACE

Age 55+
General RI resident (specific counties), NFLOC, safe with PACE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $4,000 (individual), $6,000 (couple) for Medicaid enrollees.
RI

Operated by PACE Organization of Rhode Island; covers 4 counties (Providence, Kent, Washington, Newport).

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

@Home Cost Share Program

Rhode Island @Home Cost Share

Age 65+
General RI resident, need help with 1+ ADL/IADL, not Medicaid-eligible.
Income Limits (2025) ~$1,255-$2,829/month (100%-300% FPL); sliding scale fees.
Asset Limits Not strictly assessed; focus on income/need.
RI

Administered by Division of Elderly Affairs (DEA); complements Medicaid.

Benefits
Personal care (4-6 hours/week) Homemaker services Respite (~5 days/year) Transportation

SSI Enhanced Assisted Living Program

Rhode Island SSI Enhanced AL

Age 65+ (or disabled)
General RI resident, SSI-eligible, living in approved AL facility.
Income Limits (2025) $943/month (SSI federal rate) + state supplement ($332/month).
Asset Limits $2,000 (individual), $3,000 (couple).
RI

Supplement increases to ~$1,275/month total for AL residents; ~50 facilities participate.

Benefits
Financial aid (~$332/month extra) for AL costs (personal care, meals, activities)

Medicare Savings Program (MSP)

Rhode Island Medicare Savings Program

Age 65+ or disabled
General RI resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
RI

Three tiers; includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

VA Aid and Attendance (A&A) and Housebound Benefits

Rhode Island VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General RI resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
RI

High veteran demand; supports rural/urban care needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Senior Farmers’ Market Nutrition Program (SFMNP)

Rhode Island SFMNP

Age 60+
General RI resident, low-income.
Income Limits (2025) ~$2,322/month individual, 185% FPL
Asset Limits Not assessed.
RI

Vouchers (~$50/season); serves ~10,000 annually.

Benefits
Vouchers (~$50/season) for fresh produce at approved markets

Property Tax Relief for Seniors

Rhode Island Property Tax Relief Credit

Age 65+ (or disabled)
General RI resident, homeowner/renter, low-income.
Income Limits (2025) ~$35,000/year household
Asset Limits Not assessed; income-focused.
RI

Credit up to $400; local exemptions vary by municipality.

Benefits
Tax credit (~$100-$400/year avg., depending on income)

Frequently Asked Questions about Heatherwood Rehabilitation and Health Care Center

Who is the owner of Heatherwood Rehabilitation and Health Care Center?

The legal owner and operator of Heatherwood Rehabilitation and Health Care Center is Patrick Townsend, Administrator.

Is Heatherwood Rehabilitation and Health Care Center in a walkable area?

Heatherwood Rehabilitation and Health Care Center has a walk score of 68. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of Heatherwood Rehabilitation and Health Care Center?

According to RI state health department records, Heatherwood Rehabilitation and Health Care Center's license number is LTC00785.

How many beds does Heatherwood Rehabilitation and Health Care Center have?

Heatherwood Rehabilitation and Health Care Center has 114 beds.

What is the address of Heatherwood Rehabilitation and Health Care Center?

Heatherwood Rehabilitation and Health Care Center is located at 398 BELLEVUE AVENUE.

What is the phone number of Heatherwood Rehabilitation and Health Care Center?

(401) 849-6600 will put you in contact with the team at Heatherwood Rehabilitation and Health Care Center.

Is Heatherwood Rehabilitation and Health Care Center Medicare or Medicaid certified?

Yes — Heatherwood Rehabilitation and Health Care Center is a CMS-certified provider of Medicare and Medicaid.

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