High-capacity home · May provide extensive amenities, services and programs.
Helen Greathouse
Helen Greathouse is a continuing care retirement community in the Trinity Towers Manor neighborhood of Midland, Texas. It offers independent living, assisted living, memory care, and skilled nursing. Independent living provides private living with community services and no daily care, while assisted living adds help with dressing, bathing, medication, and similar tasks. Memory care offers a secured setting with supervision for someone at risk of wandering, and skilled nursing provides licensed nursing care on site around the clock.
Several care levels are available within one community. Helen Greathouse may be a good fit for a resident whose needs may grow over time without requiring a move to another community. The community has 233 beds, so residents live in a larger setting with more residents and staff, along with usually more programming. It is a substantial community rather than a small household setting.
A Walk Score of 47 places the area in a setting where most errands require a car or a ride, including for a resident who no longer drives. Pets are allowed, so a resident moving in with a pet can keep that companion in the community. Amanda Quest serves as administrator, and Manor Park operates the community.
Community insights.
About this community
Helen Greathouse is legally operated by Manor Park Inc, and administered by Amanda Quest.
Staffing
Key information about the people who lead and staff this community.
Inspection History
In Texas, the Health and Human Services Commission (HHSC) is the primary regulatory body that conducts unannounced inspections and publishes quality reports for all long-term care homes.
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Texas state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
• Inspections with citations (at TX avg) 2 Better Metrics better than Texas average:
• Total citations (38% below)
• Life safety citations (17% below)
Citations
| This Facility | TX Average | vs. TX Avg |
|---|---|---|---|
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Total citations
| 5 | 8 | This facility has 38% fewer total citations than a typical Texas nursing home (5 vs. TX avg 8).↓ 38% better |
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Life safety citations
| 5 | 6 | This facility has 17% fewer life safety citations than a typical Texas nursing home (5 vs. TX avg 6).↓ 17% better |
Inspections
| This Facility | TX Average | vs. TX Avg |
|---|---|---|---|
|
Inspections with citations
| 1 | 1 | This facility has inspections with citations in line with the Texas average (1 vs. TX avg 1).— At avg |
What does this home offer?
Pets Allowed
Building Type: 3-story
Transportation Services
Fitness and Recreation
Places of interest near Helen Greathouse
5.0 miles from city center
Estimated distance in miles from Midland's city center to Helen Greathouse's address, calculated via Google Maps.
Calculate Travel Distance to Helen Greathouse
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Compare Nursing Homes around Midland
Info below is compiled from CMS reports & the TX Health & Human Services Commission (HHSC), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
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CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
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Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
CCRC( (Continuing Care Retirement Communities (CCRC)):
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Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
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Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
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Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
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This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
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CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
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CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
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CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
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CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
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Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
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Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
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Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
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Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
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Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
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Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
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Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
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Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
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Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
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The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
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What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Texas average is: 71.6% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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CMS Certification Number: the unique federal identifier for this skilled nursing provider.
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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Vogel Center Assisted Living With Memory Support | NH AL CCRC( IL MC SNF | Midland (Trinity Towers Manor) | 44
Facility
44
TX AVG
108
Rank
#231 / 255 |
92.3%
Facility
92.3%
TX AVG
71.2%
Rank
#15 / 162 | +30% | 3.85
Facility
3.85
TX AVG
3.63
Rank
#63 / 234 | -22% | +6% | $0
Facility
$0
TX AVG
$81.8k
Rank
#1 / 237 | 14
Facility
14
TX AVG
25.9
Rank
#21 / 234 | 4.7
Facility
4.7
TX AVG
3.7
Rank
#124 / 234 | - | 41 | - |
47
Facility
47
TX AVG
43
Rank
#125 / 276 | Manor Park, Inc | $2.8MFiscal year ending 05/2024
Facility
$2.8MFiscal year ending 05/2024
TX AVG
$9.4M
Rank
#213 / 218 | $14.3MFiscal year ending 05/2024
Facility
$14.3MFiscal year ending 05/2024
TX AVG
$5.4M
Rank
#9 / 218 | 513.4%Fiscal year ending 05/2024
Facility
513.4%Fiscal year ending 05/2024
TX AVG
71.6%
Rank
#1 / 199 | 676015 | ||||
| Ashton Medical Lodge | NH MC SNF | Midland (Western Hills) | 144
Facility
144
TX AVG
108
Rank
#37 / 255 |
88.9%
Facility
88.9%
TX AVG
71.2%
Rank
#23 / 162 | +25% | 2.80
Facility
2.80
TX AVG
3.63
Rank
#208 / 234 | +15% | -23% | $13.4k
Facility
$13.4k
TX AVG
$81.8k
Rank
#86 / 237 | 29
Facility
29
TX AVG
25.9
Rank
#155 / 234 | 4.1
Facility
4.1
TX AVG
3.7
Rank
#157 / 234 | 1 | 128 | - |
14
Facility
14
TX AVG
43
Rank
#249 / 276 | Midland County Hospital District | $14.6M*Fiscal year ending 09/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind. | $7.3M*Fiscal year ending 09/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind. | 50%*Fiscal year ending 09/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind. | 676430 |
Rank badges are statewide: each nursing home is ranked against every TX nursing home we track that reports that metric, not just the 2 on this page. See how we rank facilities
Financial Assistance for
Nursing Home in Texas
Helen Greathouse is located in Midland, Texas.
Here are the financial assistance programs available to residents in Texas.
Frequently Asked Questions about Helen Greathouse
What neighborhood is Helen Greathouse in?
Helen Greathouse is in the Trinity Towers Manor neighborhood of Midland.
Who is the owner of Helen Greathouse?
Helen Greathouse is legally operated by Manor Park Inc, and administered by Amanda Quest.
Is Helen Greathouse in a walkable area?
Helen Greathouse has a walk score of 47. Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.
What is the license number of Helen Greathouse?
According to TX state health department records, Helen Greathouse's license number is 148856.
When does Helen Greathouse's license expire?
According to TX state health department records, Helen Greathouse's license expires on December 15, 2027.
How long has Helen Greathouse been in business?
Helen Greathouse has been operating for approximately 20 years, based on available licensing and registration records.
Are pets allowed at Helen Greathouse?
Yes, Helen Greathouse allows residents to bring their pets.
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