Helen Keller National Center
Assisted Living · USA
Helen Keller National Center
Assisted Living · USA
Helen Keller National Center is a 52-bed adult home administrated by Helen Keller Services for the Blind at 111 Middle Neck Road in Sands Point, New York, in Nassau County. Licensed as an Adult Home, the facility serves as headquarters of the Helen Keller National Center for DeafBlind Youths and Adults (HKNC), the only national program in the United States dedicated exclusively to vocational rehabilitation services for people who are DeafBlind. HKNC was established by federal legislation signed in 1967 under amendments to the Vocational Rehabilitation Act. The campus occupies approximately 25 acres near Sands Point Preserve. Pets are not permitted.
The facility’s adult home license covers the residential component of HKNC’s Comprehensive Vocational Rehabilitation Program, which provides intensive, person-centered training to participants referred through state vocational rehabilitation agencies. Thirteen confirmed programs are on record: Comprehensive Vocational Rehabilitation Program, Adaptive Technology Training, Audiology Services, Communications Training, Creative Arts, Independent Living Training, Low Vision Services, Medical Services, Mental Health Services, Orientation and Mobility Training, Rehabilitation Counseling, Residential Services, and Vocational Training. HKNC operates 11 regional offices nationwide and maintains a national registry of individuals who are DeafBlind. Access to services is through state vocational rehabilitation agencies rather than standard assisted living placement channels.
The New York State Department of Health, Office of Aging and Long Term Care, has conducted 2 inspections on file, both with citations, against a state average of 9 with 5 carrying citations. Seven total deficiencies have been recorded against a state average of 22. The most recent inspection, a renewal on November 7, 2024, identified 5 deficiencies related to food service and personnel training. An earlier renewal on April 2022 found 2 deficiencies also in food service. Zero complaints are on record against a state average of 79. No enforcement actions appear in available reports. The recurring pattern in food service and personnel training has persisted across both inspection cycles.
Helen Keller National Center is suited for individuals who are DeafBlind seeking vocational rehabilitation services through state referral. Families should ask about the specific corrective actions taken following the recurring deficiencies in food service and personnel training, current protocols for both areas, and the referral process through state vocational rehabilitation agencies before pursuing services.
52-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score: 11 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
Facility TypeAdult Home
StatusActive
CountyNassau
License Number400-E-040
Owner NameHelen Keller Services For The Blind
Rehabilitation Services
Specific ProgramsComprehensive Vocational Rehabilitation Program, Adaptive Technology Training, Audiology Services, Communications Training, Creative Arts, Independent Living Training, Low Vision Services, Medical Services, Mental Health Services, Orientation and Mobility Training, Rehabilitation Counseling, Residential Services, Vocational Training
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
Since 2022 · 4 years of data
0 enforcement actions
7 citations
0 complaints
2 inspections
0 complaint investigations
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2022 vs. New York state average
Overall vs. NY average
2 Worse
Metrics worse than New York average:
• Citations per inspection (9% above)
• Inspection citation rate (79% above) 7 Better Metrics better than New York average:
• Total citations (76% below)
• Citations per year (75% below)
• Total inspections (78% below)
• Inspections with citations (60% below)
• Total complaints (100% below)
• Complaints per year (100% below)
• Complaint investigations (100% below)
• Citations per inspection (9% above)
• Inspection citation rate (79% above) 7 Better Metrics better than New York average:
• Total citations (76% below)
• Citations per year (75% below)
• Total inspections (78% below)
• Inspections with citations (60% below)
• Total complaints (100% below)
• Complaints per year (100% below)
• Complaint investigations (100% below)
Latest Inspection
November 7, 2024
Renewal
Citations
Citations are formal regulatory issues recorded during state inspections.
| Metric | This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 7 | 29 | This facility has 76% fewer total citations than a typical New York assisted living residence (7 vs. NY avg 29).↓ 76% better |
|
Citations per year
Average citations per year since 2022.
| 1.8 | 7.3 | This facility has 75% fewer citations per year than a typical New York assisted living residence (1.8 vs. NY avg 7.3).↓ 75% better |
|
Citations per inspection
Average citations per inspection.
| 3.5 | 3.2 | This facility has 9% more citations per inspection than a typical New York assisted living residence (3.5 vs. NY avg 3.2).↑ 9% worse |
Inspections
State inspections evaluate whether the facility meets health and safety standards.
| Metric | This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 2 | 9 | This facility has 78% fewer total inspections than a typical New York assisted living residence (2 vs. NY avg 9).↓ 78% better |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 2 | 5 | This facility has 60% fewer inspections with citations than a typical New York assisted living residence (2 vs. NY avg 5).↓ 60% better |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
| 100% | 56% | This facility has 44 percentage points higher inspection citation rate than a typical New York assisted living residence (100% vs. NY avg 56%).↑ 44% worse |
Complaints & Investigations
Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.
| Metric | This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 0 | 79 | This facility has 100% fewer total complaints than a typical New York assisted living residence (0 vs. NY avg 79).↓ 100% better |
|
Complaints per year
Average complaints per year since 2022.
| 0 | 19.8 | This facility has 100% fewer complaints per year than a typical New York assisted living residence (0 vs. NY avg 19.8).↓ 100% better |
|
Complaint investigations
On-site investigations triggered by complaints filed with New York regulators.
| 0 | 15 | This facility has 100% fewer complaint investigations than a typical New York assisted living residence (0 vs. NY avg 15).↓ 100% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on November 7, 2024, identified five deficiencies related to food service and personnel training. Earlier inspections showed similar issues, with the April 7, 2022, survey noting two deficiencies also related to food service. Inspectors cited recurring concerns in food service practices and personnel training. No complaint investigations or enforcement actions were listed in the available reports. The pattern of deficiencies suggests ongoing challenges in these areas without clear improvement over time.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsPlaces of interest near Helen Keller National Center
171.0 miles from city center
Estimated distance in miles from Sands Point's city center to Helen Keller National Center's address, calculated via Google Maps.
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The information below is reported by the New York State Department of Health.
Filter by care type
| Helen Keller National Center |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Sands Point | 52 | No | 11 | - |
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AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
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Frequently Asked Questions about Helen Keller National Center
Who is the owner of Helen Keller National Center?
The legal owner and operator of Helen Keller National Center is Helen Keller Services for the Blind.
Is Helen Keller National Center in a walkable area?
Helen Keller National Center has a walk score of 11. Car-dependent. Most errands require a car, with limited nearby walkable options.
What is the license number of Helen Keller National Center?
According to NY state health department records, Helen Keller National Center's license number is 400-E-040.
How many beds does Helen Keller National Center have?
Helen Keller National Center has 52 beds.
Are there photos of Helen Keller National Center?
Yes — there are 5 photos of Helen Keller National Center in the photo gallery on this page.
What is the address of Helen Keller National Center?
Helen Keller National Center is located at 111 Middle Neck Road.
What is the phone number of Helen Keller National Center?
(516) 944-8900 will put you in contact with the team at Helen Keller National Center.
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