Heritage Care & Rehabilitation Center
Nursing Home, Hospice Care, Memory Care, Respite Care & Skilled Nursing · Mason City, IA
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

Heritage Care & Rehabilitation Center

Nursing Home, Hospice Care, Memory Care, Respite Care & Skilled Nursing · Mason City, IA
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
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Heritage Care & Rehabilitation Center accepts Medicare, Medicaid, and private pay.

Overview of Heritage Care & Rehabilitation Center

Heritage Care & Rehabilitation Center operates as a voluntary non-profit nursing community at 501 South Kentucky Avenue in Mason City, Iowa. The property houses a baseline census of 62 residents across an 87-bed capacity, indicating open room flexibility for incoming admissions. Financial management flows through private pay plans alongside standard federal Medicare and state Medicaid certifications, accommodating individuals looking for transitional physical therapy or long-term nursing oversight.

Clinical routines are structured around a floor schedule that averages 3 hours and 28 minutes of hands-on attention per resident daily. Certified nursing aides provide just over two hours of this direct care, while licensed practical nurses offer 49 minutes and registered nurses deliver 22 minutes to cover medical tracking and physical recovery protocols. The surrounding neighborhood features an exceptionally walkable layout, allowing residents and visiting families to complete everyday errands and reach local storefronts easily on foot.

The administrative staff utilizes this stable compliance history to guide daily operations, offering resident features like laundry services, high-speed Wi-Fi, and a dedicated outdoor walking trail. Typical stays span an average of 112 days, establishing a residential timeline well-suited for post-hospital transitions.

Prospective individuals can connect with the front desk to confirm room configurations, request a breakdown of active rehabilitation therapies, or coordinate an afternoon walkthrough of the campus grounds. The administrative coordinators are also on hand to review insurance parameters and map out how public healthcare benefits or personal assets apply to standard monthly statements.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to state averages

Total nursing care / resident Info Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 28m per day
Rank #217 / 245Nurse hours — State benchmarkedThis home is ranked 217th out of 245 homes in Iowa for Nurse Hours. Shows adjusted nurse hours per resident per day benchmarked to the Iowa average, with a ranking across 245 Iowa facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Iowa that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
vs avg

5 of 6 metrics below state avg

Standout metric LPN / LVN is +43% above state avg
Staff typeHours / Day / Residentvs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 22m per day ▼ 50% State avg: 44m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 49m per day ▲ 43% State avg: 34m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 2h 8m per day ▼ 16% State avg: 2h 32m per day · National avg: 2h 20m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 2h 50m per day ▼ 15% State avg: 3h 21m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation. 1m per day ▼ 29% State avg: 2m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent. 12m per day ▼ 59% State avg: 30m per day · National avg: 28m per day

Capacity and availability

This home usually has limited availability

Similar occupancy to the state average
Occupancy rate
85.2% Rank #87 / 379Occupancy rate — State benchmarkedThis home is ranked 87th out of 379 homes in Iowa for Occupancy. Shows this facility's occupancy rate versus the Iowa average, with its Statewide rank out of 379. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Iowa that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
112 days
Bed community size
71-bed community Rank #153 / 406Bed count — State benchmarkedThis home is ranked 153rd out of 406 homes in Iowa for Bed Count. Shows this facility's certified or reported bed count compared to other Iowa facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Iowa that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score
Walk Score: 85 / 100 Rank #29 / 528Walk Score — State benchmarkedThis home is ranked 29th out of 528 homes in Iowa for Walk Score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Iowa facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Iowa that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

Therapy & Rehabilitation

2 services
Rehabilitation Services
Short-Term Rehab

Amenities & Lifestyle

High-Speed Wi-Fi
Basic Cable Tv
Outdoor Walking Trail
Laundry Services
Specific ProgramsHealthcare Services, Suites & Accommodations

Contact Heritage Care & Rehabilitation Center

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 112
Employees 88
Contractors 24
Staff to resident ratio 1.81 : 1
0% compared with State average

State average ratio: 0 : 0

Avg staff/day 34
Average shift 6.9 hours
0% compared with State average

State average: 0 hours

Total staff hours (quarter) 21,611

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info All 5 RN Staff are full-time employees. No contractors work on this role. 5
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info 14 total: 13 full-time employees and 1 contractor. 14
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.7 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info 57 total: 39 full-time employees and 18 contractors. 57
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 6.9 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

3.9%

843 contractor hours this quarter

Certified Nursing Assistant: 18 Feeding Assistant: 2 Occupational Therapy Aide: 2 Licensed Practical Nurse: 1 Medical Director: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant39185711,03592100%6.9
Licensed Practical Nurse131143,57892100%7.7
Registered Nurse5051,5379199%8
RN Director of Nursing2029396773%7.6
Medication Aide/Technician9097978491%5.1
Nurse Practitioner1015046368%8
Dietitian1014986470%7.8
Administrator1014966267%8
Dental Services Staff1014775964%8.1
Speech Language Pathologist2024586470%7
Other Dietary Services Staff1013846368%6.1
Physical Therapy Assistant4043724650%7.4
Feeding Assistant0221444953%2.9
Respiratory Therapy Technician3031324043%3.2
Qualified Social Worker2021022426%3.3
Physical Therapy Aide303821617%5.2
Occupational Therapy Aide123481415%3.4
Medical Director0112933%9.7
57 Certified Nursing Assistant
% of Days 100%
14 Licensed Practical Nurse
% of Days 100%
5 Registered Nurse
% of Days 99%
2 RN Director of Nursing
% of Days 73%
9 Medication Aide/Technician
% of Days 91%
1 Nurse Practitioner
% of Days 68%
1 Dietitian
% of Days 70%
1 Administrator
% of Days 67%
1 Dental Services Staff
% of Days 64%
2 Speech Language Pathologist
% of Days 70%
1 Other Dietary Services Staff
% of Days 68%
4 Physical Therapy Assistant
% of Days 50%
2 Feeding Assistant
% of Days 53%
3 Respiratory Therapy Technician
% of Days 43%
2 Qualified Social Worker
% of Days 26%
3 Physical Therapy Aide
% of Days 17%
3 Occupational Therapy Aide
% of Days 15%
1 Medical Director
% of Days 3%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 8.1
21% better than State average

State average: 10.2

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 17.0
21% better than State average

State average: 21.6

Long-stay resident measures
Above average State avg: 3.3 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 13.0%
31% better than State average

State average: 18.8%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 15.4%
22% better than State average

State average: 19.7%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 22.7%
14% better than State average

State average: 26.2%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 2.6%
29% better than State average

State average: 3.6%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 3.6%
19% better than State average

State average: 4.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 1.0%
59% better than State average

State average: 2.5%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 5.9%
18% worse than State average

State average: 5.0%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 7.5%
92% worse than State average

State average: 3.9%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 30.6%
61% worse than State average

State average: 19.0%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.5%
5% better than State average

State average: 94.4%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 98.0%
In line with State average

State average: 95.3%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 0.71
52% better than State average

State average: 1.48

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 2.55
22% worse than State average

State average: 2.09

Short-stay resident measures
Below average State avg: 2.6 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 95.8%
13% better than State average

State average: 85.1%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.0%
100% better than State average

State average: 1.8%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 81.6%
11% better than State average

State average: 73.3%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 40.1%
88% worse than State average

State average: 21.3%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 12.5%
5% better than State average

State average: 13.1%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 2.0%
160% worse than State average

State average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 42.1%
22% worse than State average

State average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 41.6%
18% worse than State average

State average: 50.6%

Breakdown by payment type

Medicare

31% of new residents, usually for short-term rehab.

Typical stay 22 days

Private pay

51% of new residents, often for short stays.

Typical stay 2 - 3 months

Medicaid

18% of new residents, often for long-term daily care.

Typical stay 1 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 62
Medicare
5
8.1% of residents
Medicaid
41
66.1% of residents
Private pay or other
16
25.8% of residents

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 06/2024.

For-profit
Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$6.1M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$29.0K
For-profit Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$6.1M Rank #145 / 246Revenue — State benchmarkedThis home is ranked 145th out of 246 homes in Iowa for Revenue. Shows this facility's annual revenue compared to the Iowa average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Iowa that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$29.0K
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$9.7K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #120 / 246Payroll — State benchmarkedThis home is ranked 120th out of 246 homes in Iowa for Payroll. Shows total annual staff payroll benchmarked to the Iowa average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Iowa that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$4.0M 65.7% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #49 / 246Payroll % — State benchmarkedThis home is ranked 49th out of 246 homes in Iowa for Payroll %. Shows payroll as a percentage of revenue versus the Iowa average. Well-run Iowa facilities typically land around 61–69% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Iowa that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$2.1M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$6.1M

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Most new residents arrive under private pay (51% of admissions), and a typical private pay stay runs around 2 - 3 months.

Admissions
174 total

Coverage residents most often arrive under.

Medicare 31%
Private pay 51%
Medicaid 18%
Discharges
180 total

Coverage residents most often leave under.

Medicare 13%
Private pay 64%
Medicaid 22%

Places of interest near Heritage Care & Rehabilitation Center

Address 0.0 miles from city center Info Estimated distance in miles from Mason City's city center to Heritage Care & Rehabilitation Center's address, calculated via Google Maps.

Calculate Travel Distance to Heritage Care & Rehabilitation Center

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Address

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Frequently Asked Questions about Heritage Care & Rehabilitation Center

Is Heritage Care & Rehabilitation Center in a walkable area?

Heritage Care & Rehabilitation Center has a walk score of 85. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the occupancy rate at Heritage Care & Rehabilitation Center?

Heritage Care & Rehabilitation Center's occupancy is 63.4%.

Does Heritage Care & Rehabilitation Center operate as a for-profit or non-profit?

Heritage Care & Rehabilitation Center is registered as a for-profit.

Are there photos of Heritage Care & Rehabilitation Center?

Yes — there are 4 photos of Heritage Care & Rehabilitation Center in the photo gallery on this page.

What is the address of Heritage Care & Rehabilitation Center?

Heritage Care & Rehabilitation Center is located at 501 South Kentucky Avenue, Mason City, Ia 504014205.

What is the phone number of Heritage Care & Rehabilitation Center?

(641) 423-2121 will put you in contact with the team at Heritage Care & Rehabilitation Center.

Is Heritage Care & Rehabilitation Center Medicare or Medicaid certified?

Yes — Heritage Care & Rehabilitation Center is a CMS-certified provider of Medicare and Medicaid.

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