Heritage Health Care

Nursing Home in Chanute

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Heritage Health Care

Nursing Home in Chanute

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Overview of Heritage Health Care

Dedicated to providing exceptional care, Heritage Health Care Skilled Nursing by Americare is a trusted senior living community situated in the serene lands of West Second, Chanute, KS, that features skilled nursing, hospice, adult day club, home health care, and rehabilitation. Have a safe place for your healing journey with the cozy and sophisticated residences of Heritage Health Care in a selection of studio floor plans. Lead a meaningful life while reaping the benefits of being in the community such as a friendly environment and professional support for your ever-changing needs.

The community strives to improve every aspect of residents’ well-being, combining fun and wellness for their daily activities. Moreover, residents enjoy delightful and healthy meals that fit their dietary needs and preferences. With its vibrant community and welcoming spaces, Heritage Health Care is great for seniors aiming to live a glorious retirement while receiving the utmost care they deserve.

(620) 431-4151

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
3/5 ▲ 0.2 Kansas average: 2.8/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
3/5 ▲ 0.3 Kansas average: 2.7/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
3/5 ▼ 0.6 Kansas average: 3.6/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
3/5 ▼ 0.2 Kansas average: 3.2/5

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to Kansas state averages

Total nursing care / resident Info This home is ranked 92nd out of 135 homes in Kansas.

Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
4h 5m per day
This facility Kansas avg (4h 43m per day)
vs Kansas avg
-13%

4 of 4 metrics below state avg

Staff typeHours / dayvs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 20m per day ▼ 53% State avg: 43m per day · National avg: 41m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 2h 29m per day ▼ 8% State avg: 2h 42m per day · National avg: 2h 21m per day
Total Nursing (Weekend) Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 3h 23m per day ▼ 6% State avg: 3h 35m per day · National avg: 3h 26m per day
RN (Weekend) Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent. 11m per day ▼ 62% State avg: 29m per day · National avg: 29m per day

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 71
Avg. Length of Stay
136 days

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

76% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

21% of new residents, often for short stays.

Typical stay 6 - 7 months

Medicaid

3% of new residents, often for long-term daily care.

Typical stay 5 - 6 years

Finances and operations

Privately-owned community
Operated by a business corporation.
Home revenue
$6.1M
Profit
$658.2K
Privately-owned community Operated by a business corporation.
Home revenue
$6.1M
Profit
$658.2K
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$2.5M
40.3% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$3.0M
Total costs $5.4M
Bed community size
71-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
24 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 15 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Occupancy

Occupancy rate
83%
In line with Kansas average
Occupied beds
59 / 71
Average residents 50 per day

License Details

Facility TypeNursing Facility
StatusActive
CountyNeosho
License Number175249

Ownership & Operating Entity

Heritage Health Care is legally operated by Heritage Health Care Rehabilitation & Skilled Nursing, and administrated by Shaunna Taylor.

OwnerHERITAGE HEALTH CARE LLC

Type Of Units

NF (Nursing Facility)
71 units
SNF/NF (Combined)
71 units
Total beds
71 units

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactMark Knapp, Administrator

What does this home offer?

Room sizes icon
Room sizes icon

Room Sizes: 170 - 200

Housing options icon
Housing options icon

Housing Options: Studio

Building type icon
Building type icon

Building Type: Single-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Heritage Health Care

Skilled Nursing Hospice Care

Contact Heritage Health Care

Inspection History

In Kansas, the Department for Aging and Disability Services, Survey and Certification Commission performs the unannounced inspections required for facility licensing and federal certification.

Breakdown by inspection type
  • 21 other inspections

Results

1 with issues

0 without issues

Latest inspection

Date August 13, 2025

Inspection history

Deficiency Report State ID
Plan of Correction
1D271F-H1 Heritage Health Care Center RS Revised 08.06.25.pdf N067005
1D271FH1
1Z4D11. HERITAGE HC. RS. 12.14.23 N067005
1Z4D11
UNST11. Heritage Health Care cp.10.18.22 N067005
UNST11
CJ5B11 HERITAGE HEALTH CARE COVID AND CP 11.09.2020 N067005
CJ5B11
QSGR11. HERITAGE HC. RS. 3.24.22 N067005
QSGR11
HERITAGE HEALTHCARE COVID 6.29.20 N067005
XVH211
XLYO11. Heritage Health Care CP 9.17.19 N067005
XLYO11
WH3B11.HERITAGE HEALTHCARE.RS.10.7.20 N067005
WH3B11
5O9Y11HERITAGE HEALTHCARE RS 5.9.19 N067005
5O9Y11
Heritage HC complaint 06022017 N067005
0R0411
4O7R11HeritageHealthCare2567 N067005
4O7R11
Heritage Health Care revised complaint 08192016 N067005
3QOG11
Heritage HC Center complaint 04282016 N067005
6DQC11
Heritage HC 11092016 N067005
NUGE11
Heritage Health Care Center 050815 Revised N067005
33CH11
Heritage Health 013114 State Heritage Health 013114 State Heritage Health 013114 Federal
N067005
Heritage Health 013114 State N067005
3CIR11
NA N067005
OBQI11
Heritage 071311 N067005
T2B811
Heritage Health 100812 State N067005
ROBQ11

32 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Kansas average: 100 deficiencies

Inspection Report Summary for Heritage Health Care

The most recent inspection on August 6, 2025, identified multiple deficiencies related to medication management, wound care documentation, infection control, food sanitation, and resident care assistance. Earlier inspections also noted issues with personal hygiene assistance, nutritional assessments, catheter care, pressure ulcer prevention, and sanitary food preparation, indicating recurring themes in resident care and environmental sanitation. No fines, immediate jeopardy findings, or enforcement actions were listed in the available reports. Complaint investigations were not noted in any of the reports. The pattern of findings suggests ongoing challenges in several care and safety areas without clear improvement over time.

Health Inspection History

Inspections
Total health inspections 3

Kansas average 4.5


Last Health inspection on Aug 2025

Total health citations 28

Kansas average 26.9

Citations per inspection
9.33

Kansas average 6.07


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

26 of 28 citations resulted from standard inspections; and 2 of 28 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Kansas average

Kansas average: 0.9


Serious Health citations More info 1
11% worse than Kansas average

Kansas average: 0.9

0 critical citations More info Kansas average: 0.9

1 serious citation More info Kansas average: 0.9

27 moderate citations More info Kansas average: 24.6

0 minor citations More info Kansas average: 0.5
Citations history (last 3 years)
Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. Aug 06, 2025
Corrected

Nutrition moderate citation Info Issues related to food quality, meal service, and resident's nutritional needs. Aug 06, 2025
Corrected

Nutrition moderate citation Info Issues related to food quality, meal service, and resident's nutritional needs. Aug 06, 2025
Corrected

Pharmacy moderate citation Info Issues related to medication management, including how drugs are stored, administered, and monitored. Aug 06, 2025
Corrected

Compare Nursing Homes around Chanute The information below is reported by the Kansas Department for Aging and Disability Services.

2 facilities compared · CMS & KS Dept. of Health data · Updated Apr 2026

Filter by care type
Moran Manor
HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Moran49 66.7% -16%4.27 -31%-8%0265.2135- 21 R H Montgomery Properties, Inc$3.2M$1.3M40.7%175224
Heritage Health Care
HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Chanute (West 2Nd Street)53 95.3% +20%4.08 -58%-12%1289.3160- 15 Summerhays, Timothy$6.0M$2.5M40.7%175249

Financial Assistance for
Nursing Home in Kansas

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Frail Elderly Waiver

Kansas Medicaid FE Waiver

Age 65+
General Kansas resident, Medicaid-eligible, nursing home- level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
KS

Requires care level assessment.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care (~$60/day) Home aides

Senior Care Act

Kansas SCA

Age 60+
General Kansas resident, at risk of nursing home.
Income Limits ~$1,800/month individual, varies
Asset Limits $2,000 individual
KS

Limited funding; waitlists common.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Homemaker services

Medicare Savings Program (MSP)

Kansas Medicare Savings Program

Age 65+ or disabled
General Kansas resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
KS

Three tiers; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

National Family Caregiver Support Program (NFCSP) Respite

Kansas NFCSP Respite Care

Age
General Caregivers of 60+ needing care or 55+ caregivers of others; Kansas resident; functional needs (2+ ADLs).
Income Limits (2025) Prioritizes ~$24,980/year (individual); no strict cap.
Asset Limits Not assessed; need-based.
KS

11 AAAs; prioritizes low-income, rural caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Caregiver training

Senior Community Service Employment Program (SCSEP)

Kansas SCSEP

Age 55+
General unemployed, low-income, Kansas resident.
Income Limits (2025) ~$1,983/month 125% FPL
Asset Limits Not specified; income-focused.
KS

Priority for veterans, rural residents.

Benefits
Paid training (~20 hours/week at ~$7.25/hour) Job placement

VA Aid and Attendance (A&A) and Housebound Benefits

Kansas VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General Kansas resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
KS

High veteran demand in rural/urban areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Places of interest near Heritage Health Care

Address 1.1 miles from city center Info Estimated distance in miles from Chanute's city center to Heritage Health Care's address, calculated via Google Maps.

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Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 95
Employees 63
Contractors 32
Staff to resident ratio 1.67:1
26% worse than Kansas average

Kansas average ratio: 2.27:1

Avg staff/day 38
Average shift 7.4 hours
0% compared with Kansas average

Kansas average: 7.7 hours

Total staff hours (quarter) 25,505
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 4
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.3 hours

No contractors work on this role.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 11
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.9 hours

No contractors work on this role.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 33
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.2 hours

No contractors work on this role.

Contractor staffing

Total hours from contractors

9.2%

2,348 contractor hours this quarter

Physical Therapy Aide: 9 Speech Language Pathologist: 8 Respiratory Therapy Technician: 6 Physical Therapy Assistant: 3 Qualified Social Worker: 2 Medical Director: 1 Occupational Therapy Assistant: 1 Therapeutic Recreation Specialist: 1 Occupational Therapy Aide: 1
Staff by category
Certified Nursing Assistant3303310,96491100%7.2
Licensed Practical Nurse110114,92291100%9.9
Medication Aide/Technician7073,15691100%8.2
Speech Language Pathologist0889187380%5.7
Dental Services Staff2028837178%7.7
Physical Therapy Aide0997027785%5
Registered Nurse4046846369%8.3
Clinical Nurse Specialist1015876571%9
RN Director of Nursing1015486268%8.8
Dietitian2025266976%6.9
Physical Therapy Assistant0334627582%5.5
Nurse Practitioner1014485662%8
Administrator1014405560%8
Qualified Social Worker0221496268%2.4
Respiratory Therapy Technician066474549%0.9
Occupational Therapy Assistant0112533%8.3
Occupational Therapy Aide011211314%1.6
Therapeutic Recreation Specialist0112155%4.2
Medical Director011333%1
33 Certified Nursing Assistant
% of Days 100%
11 Licensed Practical Nurse
% of Days 100%
7 Medication Aide/Technician
% of Days 100%
8 Speech Language Pathologist
% of Days 80%
2 Dental Services Staff
% of Days 78%
9 Physical Therapy Aide
% of Days 85%
4 Registered Nurse
% of Days 69%
1 Clinical Nurse Specialist
% of Days 71%
1 RN Director of Nursing
% of Days 68%
2 Dietitian
% of Days 76%
3 Physical Therapy Assistant
% of Days 82%
1 Nurse Practitioner
% of Days 62%
1 Administrator
% of Days 60%
2 Qualified Social Worker
% of Days 68%
6 Respiratory Therapy Technician
% of Days 49%
1 Occupational Therapy Assistant
% of Days 3%
1 Occupational Therapy Aide
% of Days 14%
1 Therapeutic Recreation Specialist
% of Days 5%
1 Medical Director
% of Days 3%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 57
Medicare
13
22.8% of residents
Medicaid
36
63.2% of residents
Private pay or other
8
14% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 12.4
18% worse than Kansas average

Kansas average: 10.5

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 24.4
18% worse than Kansas average

Kansas average: 20.7

Long-stay resident measures
Significantly below average Kansas avg: 2.6 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 19.2%
In line with Kansas average

Kansas average: 19.0%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 22.0%
14% worse than Kansas average

Kansas average: 19.4%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 31.9%
34% worse than Kansas average

Kansas average: 23.8%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 3.5%
20% better than Kansas average

Kansas average: 4.4%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 9.4%
103% worse than Kansas average

Kansas average: 4.6%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 6.5%
106% worse than Kansas average

Kansas average: 3.1%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 7.9%
55% worse than Kansas average

Kansas average: 5.1%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 1.9%
63% better than Kansas average

Kansas average: 5.2%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 17.2%
In line with Kansas average

Kansas average: 16.9%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 98.8%
8% better than Kansas average

Kansas average: 91.9%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
5% better than Kansas average

Kansas average: 95.5%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 2.16
17% worse than Kansas average

Kansas average: 1.84

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 4.75
120% worse than Kansas average

Kansas average: 2.16

Short-stay resident measures
Above average Kansas avg: 3.1 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 96.3%
27% better than Kansas average

Kansas average: 75.6%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.0%
100% better than Kansas average

Kansas average: 2.2%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 75.0%
In line with Kansas average

Kansas average: 73.5%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 23.6%
In line with Kansas average

Kansas average: 23.0%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 16.0%
37% worse than Kansas average

Kansas average: 11.7%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 1.0%
26% worse than Kansas average

Kansas average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 62.7%
17% better than Kansas average

Kansas average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 59.8%
18% better than Kansas average

Kansas average: 50.6%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $14K
68% lower than Kansas average

Kansas average: $44K

Number of fines 1
59% fewer fines than Kansas average

Kansas average: 2.4

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than Kansas average

Kansas average: 0.3

Fines amount comparison
Fines amount comparison
This facility $14K
Kansas average $44K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Dec 14, 2023
$14K

Last updated: Jan 2026

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