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Based in the neighborhood of Detroit, MI, Heritage Manor is a respected senior care provider, offering skilled nursing and long-term care. Residents here are provided with personalized care or treatment plans tailored to their unique care needs and preferences, to make sure they receive the services that work best for them. A broad range of services, including visiting physician specialists, dental, podiatry, and optical services, and various therapy services, are available to make sure residents have access to all the services they need to maintain their optimal state.
Residents are offered an array of private and semi-private suites with private baths for a comfortable living space that foster health and wellness. Dedicated to creating a safe and nurturing environment for all residents, the community implements active lifestyle opportunities on a daily basis through an array of stimulating activities. Nutritionally balanced meals and various amenities are also available for a complete living experience.
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered nurse hours per resident per day.
Offers a balance of services and community atmosphere.
Occupancy is moderate, suggesting balanced demand.
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
28% of new residents, usually for short-term rehab.
68% of new residents, often for short stays.
4% of new residents, often for long-term daily care.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Accept Medicaid: Yes
Total Residents: 122
Building Type: Mid-rise
Michigan average 6.5
Last Health inspection on Jul 2025
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
20 of 36 citations resulted from standard inspections; 15 of 36 resulted from complaint investigations; and 1 of 36 came from combined inspections (standard and complaint).
0
100% better than Michigan average
Michigan average: 0.3
1
47% better than Michigan average
Michigan average: 1.9
Corrected
Corrected
Corrected
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Nursing Home 24/7 care needed
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
-33% 
+1% -84% Nursing Homes 24/7 care needed
-52% +5% +5% Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Independent Living For self-sufficient seniors seeking community and minimal assistance.
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Nursing Homes 24/7 care needed
-55% -2% +19% Nursing Home 24/7 care needed
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
-1% -29% Nursing Home 24/7 care needed
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
-46% +10% 
OakPointe Senior Care & Rehab Center
-33%
+1%
-84%
Boulevard Temple Care Center
-52%
+5%
+5%
Heritage Manor
-55%
-2%
+19%
Ambassador Nursing and Rehabilitation Center
-1%
-29%
Beaconshire Nursing Center
-46%
+10%
6.6 miles from city center — 2.53 miles to nearest hospital (Henry Ford Hospital)
9500 Grand River Ave, Detroit, MI 48204
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Source: CMS Payroll-Based Journal (Q2 2025)
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 7 | 9.6 | No |
| Licensed Practical Nurse | 28 | 9.3 | No |
| Certified Nursing Assistant | 66 | 8.6 | No |
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 66 | 0 | 66 | 17,850 | 84 | 92% | 8.6 |
| Licensed Practical Nurse | 28 | 0 | 28 | 7,994 | 86 | 95% | 9.3 |
| Physical Therapist | 15 | 0 | 15 | 4,286 | 83 | 91% | 7 |
| Registered Nurse | 7 | 0 | 7 | 1,985 | 88 | 97% | 9.6 |
| RN Director of Nursing | 5 | 0 | 5 | 1,413 | 75 | 82% | 8.3 |
| Other Dietary Services Staff | 5 | 0 | 5 | 1,294 | 83 | 91% | 7.5 |
| Nurse Aide in Training | 3 | 0 | 3 | 1,184 | 71 | 78% | 11.3 |
| Dental Services Staff | 2 | 0 | 2 | 842 | 61 | 67% | 7.7 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 538 | 54 | 59% | 7.9 |
| Administrator | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Dietitian | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Physical Therapy Aide | 0 | 2 | 2 | 462 | 65 | 71% | 6.5 |
| Qualified Social Worker | 0 | 2 | 2 | 437 | 59 | 65% | 7.4 |
| Speech Language Pathologist | 0 | 2 | 2 | 399 | 67 | 74% | 5.9 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 390 | 85 | 93% | 4.1 |
| Occupational Therapy Aide | 1 | 0 | 1 | 272 | 34 | 37% | 8 |
| Feeding Assistant | 0 | 4 | 4 | 210 | 60 | 66% | 2.3 |
| Physical Therapy Assistant | 0 | 3 | 3 | 170 | 57 | 63% | 2.7 |
| Other Physician | 0 | 1 | 1 | 6 | 3 | 3% | 2 |
| Medical Director | 0 | 1 | 1 | 4 | 1 | 1% | 4 |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.2
15% better than Michigan average
Michigan average: 8.4
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
9.6
41% better than Michigan average
Michigan average: 16.3
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
10.2%
18% better than Michigan average
Michigan average: 12.5%
Percent of long-stay residents whose ability to move independently worsened
8.5%
45% better than Michigan average
Michigan average: 15.3%
Percent of low risk long-stay residents who lose control of their bowels or bladder
10.0%
52% better than Michigan average
Michigan average: 21.0%
Percent of long-stay residents experiencing one or more falls with major injury
2.6%
19% better than Michigan average
Michigan average: 3.2%
Percent of long-stay high risk residents with pressure ulcers
9.1%
58% worse than Michigan average
Michigan average: 5.7%
Percent of long-stay residents with a urinary tract infection
0.3%
83% better than Michigan average
Michigan average: 1.7%
Percent of long-stay residents who lose too much weight
5.5%
In line with Michigan average
Michigan average: 5.7%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Michigan average
Michigan average: 3.9%
Percent of long-stay residents who received an antipsychotic medication
17.8%
19% worse than Michigan average
Michigan average: 15.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
49.7%
48% worse than Michigan average
Michigan average: 94.9%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
76.8%
19% worse than Michigan average
Michigan average: 95.0%
Number of hospitalizations per 1,000 long-stay resident days.
1.78
In line with Michigan average
Michigan average: 1.74
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.76
14% worse than Michigan average
Michigan average: 1.54
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
12.7%
85% worse than Michigan average
Michigan average: 82.5%
Percent of short-stay residents who newly received an antipsychotic medication
1.9%
34% worse than Michigan average
Michigan average: 1.4%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
17.7%
78% worse than Michigan average
Michigan average: 79.5%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
13.7%
43% better than Michigan average
Michigan average: 24.2%
Percentage of short-stay residents who had an outpatient emergency department visit.
10.7%
7% better than Michigan average
Michigan average: 11.5%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Michigan average
Michigan average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
56.3%
5% better than Michigan average
Michigan average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
31.0%
39% worse than Michigan average
Michigan average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
100% lower than Michigan average
Michigan average: $76K
100% fewer fines than Michigan average
Michigan average: 2.0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
2
137% more payment denials than Michigan average
Michigan average: 0.8
Penalties are imposed by CMS for violations of federal nursing home regulations.
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Apr 24, 2024
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Nov 1, 2023
Last updated: Jan 2026
Historical financial and operational data for Heritage Manor based on CMS SNF Cost Reports.
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