1/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
1/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Heritage Manor is a nursing home in Detroit, MI, offering long-term care and short-term rehabilitation. Promoting a supportive and welcoming environment, the community ensures older adults are well-cared for. 24-hour care, household services, and well-balanced meals are also provided to improve residents’ living experiences. The community also works closely with residents to meet their ever-changing needs and preferences.
Light exercises, fun gatherings, and recreational activities encourage residents to make friends and have fun. Accessible amenities and spacious common areas also ensure residents can rest and move around safely. Situated near highways and bus stops in the tree-lined neighborhood of Detroit, the community guarantees accessibility and convenience. This nursing home has dedicated services and top-notch amenities, making it a good option for senior living in Michigan.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 54th out of 142 homes in Michigan for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 21m per day | ▼ 55% State avg: 46m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 1h 3m per day | ▲ 18% State avg: 53m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 5m per day | ▼ 13% State avg: 2h 23m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 2h 58m per day | ▼ 15% State avg: 3h 31m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 2m per day | ▼ 56% State avg: 4m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 10m per day | ▼ 66% State avg: 29m per day · National avg: 29m per day |
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
16% fewer staff per resident than Michigan average
0% compared with Michigan average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
All 6 RN Staff are full-time employees. No contractors work on this role.
6
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.7 hoursAssists with medical care and medications.
All 26 LPN Staff are full-time employees. No contractors work on this role.
26
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.9 hoursHelps with daily care and mobility.
All 61 CNA Staff are full-time employees. No contractors work on this role.
61
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.7 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
1,767 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 61 | 0 | 61 | 18,641 | 92 | 100% | 8.7 |
| Licensed Practical Nurse | 26 | 0 | 26 | 8,531 | 92 | 100% | 8.9 |
| Physical Therapist | 15 | 0 | 15 | 4,690 | 92 | 100% | 6.6 |
| Registered Nurse | 6 | 0 | 6 | 2,538 | 92 | 100% | 8.7 |
| RN Director of Nursing | 4 | 0 | 4 | 1,380 | 68 | 74% | 7.8 |
| Other Dietary Services Staff | 3 | 0 | 3 | 1,309 | 92 | 100% | 7.7 |
| Nurse Aide in Training | 3 | 0 | 3 | 1,151 | 74 | 80% | 9.8 |
| Dental Services Staff | 2 | 0 | 2 | 901 | 66 | 72% | 7.5 |
| Administrator | 1 | 0 | 1 | 528 | 66 | 72% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 528 | 66 | 72% | 8 |
| Dietitian | 1 | 0 | 1 | 528 | 66 | 72% | 8 |
| Physical Therapy Aide | 0 | 2 | 2 | 452 | 69 | 75% | 6.4 |
| Speech Language Pathologist | 0 | 2 | 2 | 387 | 67 | 73% | 5.8 |
| Feeding Assistant | 0 | 4 | 4 | 315 | 76 | 83% | 3 |
| Occupational Therapy Aide | 1 | 0 | 1 | 280 | 35 | 38% | 8 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 276 | 62 | 67% | 4.4 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 248 | 31 | 34% | 8 |
| Qualified Social Worker | 0 | 3 | 3 | 197 | 60 | 65% | 3.3 |
| Physical Therapy Assistant | 0 | 3 | 3 | 138 | 53 | 58% | 2.6 |
| Medical Director | 0 | 1 | 1 | 2 | 1 | 1% | 2 |
Includes penalties issued in 2023-2024
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
100% lower than Michigan averageMichigan average: $76K
100% fewer fines than Michigan averageMichigan average: 2.0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
2
137% more payment denials than Michigan averageMichigan average: 0.8
Penalties are imposed by CMS for violations of federal nursing home regulations.
2 penalties in the past 3 years
Multiple penalties were reported in the last 3 years.
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Apr 24, 2024
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Nov 1, 2023Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.2
15% better than Michigan averageMichigan average: 8.4
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
9.6
41% better than Michigan averageMichigan average: 16.3
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
10.2%
18% better than Michigan averageMichigan average: 12.5%
Percent of long-stay residents whose ability to move independently worsened
8.5%
45% better than Michigan averageMichigan average: 15.3%
Percent of low risk long-stay residents who lose control of their bowels or bladder
10.0%
52% better than Michigan averageMichigan average: 21.0%
Percent of long-stay residents experiencing one or more falls with major injury
2.6%
19% better than Michigan averageMichigan average: 3.2%
Percent of long-stay high risk residents with pressure ulcers
9.1%
58% worse than Michigan averageMichigan average: 5.7%
Percent of long-stay residents with a urinary tract infection
0.3%
83% better than Michigan averageMichigan average: 1.7%
Percent of long-stay residents who lose too much weight
5.5%
In line with Michigan averageMichigan average: 5.7%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Michigan averageMichigan average: 3.9%
Percent of long-stay residents who received an antipsychotic medication
17.8%
19% worse than Michigan averageMichigan average: 15.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
49.7%
48% worse than Michigan averageMichigan average: 94.9%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
76.8%
19% worse than Michigan averageMichigan average: 95.0%
Number of hospitalizations per 1,000 long-stay resident days.
1.78
In line with Michigan averageMichigan average: 1.74
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.76
14% worse than Michigan averageMichigan average: 1.54
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
12.7%
85% worse than Michigan averageMichigan average: 82.5%
Percent of short-stay residents who newly received an antipsychotic medication
1.9%
34% worse than Michigan averageMichigan average: 1.4%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
17.7%
78% worse than Michigan averageMichigan average: 79.5%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
13.7%
43% better than Michigan averageMichigan average: 24.2%
Percentage of short-stay residents who had an outpatient emergency department visit.
10.7%
7% better than Michigan averageMichigan average: 11.5%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Michigan averageMichigan average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
56.3%
5% better than Michigan averageMichigan average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
31.0%
39% worse than Michigan averageMichigan average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
28% of new residents, usually for short-term rehab.
68% of new residents, often for short stays.
4% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
100Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Heritage Manor from 2012–2023, based on CMS SNF Cost Reports.
Based on CMS SNF Cost Report for fiscal year ending in 12/2023.
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
Rank #49 / 143Payroll — State benchmarkedThis home is ranked 49th out of 143 homes in Michigan. Shows total annual staff payroll benchmarked to the Michigan average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Rankings are based only on facilities in Michigan that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Rank #16 / 143Payroll % — State benchmarkedThis home is ranked 16th out of 143 homes in Michigan. Shows payroll as a percentage of revenue versus the Michigan average. Well-run Michigan facilities typically land around 49–59% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Rankings are based only on facilities in Michigan that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
Building Type: Mid-rise
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Most new residents arrive under private pay (68% of admissions), and a typical private pay stay runs around 5 - 6 months.
Coverage residents most often arrive under.
Coverage residents most often leave under.
6.6 miles from city center
Estimated distance in miles from Detroit's city center to Heritage Manor's address, calculated via Google Maps.
— 2.53 miles to nearest hospital (Henry Ford Hospital)
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The information below is reported by the Michigan Department of Licensing and Regulatory Affairs (LARA).
| Heritage Manor | AL NH | Detroit (Nardin Park) | - | 122
Facility
122
MI AVG
75
Rank
#72 / 435 | - |
61
Facility
61
MI AVG
39
Rank
#125 / 703 | - |
| Allegria Village | AL IL MC NH | Dearborn | - | 132
Facility
132
MI AVG
75
Rank
#55 / 435 | D- |
52
Facility
52
MI AVG
39
Rank
#201 / 703 | Studio / 1 Bed / 2 Bed |
| The Orchards at Northwest | AL MC NH RC | Detroit (Hubbell-Puritan) | - | 154
Facility
154
MI AVG
75
Rank
#29 / 435 | - |
51
Facility
51
MI AVG
39
Rank
#208 / 703 | Private / Semi-Private Rooms |
Heritage Manor is located in Detroit, Michigan.
Here are the financial assistance programs available to residents in Michigan.
Heritage Manor is in the Nardin Park neighborhood.
Heritage Manor has a walk score of 61. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
Heritage Manor's occupancy is 90.3%.
Yes — there are 3 photos of Heritage Manor in the photo gallery on this page.
Heritage Manor is located at 9500 Grand River Ave, Detroit, MI 48204.
(626) 573-3141 will put you in contact with the team at Heritage Manor.
Yes — Heritage Manor is a CMS-certified provider of Medicare and Medicaid.
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