Smaller home · May offer a more intimate, personalized care environment.
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Heritage Manor Health & Rehab
Heritage Manor Health & Rehab in Bossier City, Louisiana, offers long-term nursing care, memory support, hospice services, and short-term rehabilitation. On-site licensed nurses deliver 24-hour clinical monitoring, while a dedicated, secured unit provides specialized supervision for residents with memory loss. Palliative teams focus on end-of-life comfort, and therapy staff assist individuals recovering from surgery, injury, or illness.
2575 Airline Drive Opco operates the 64-bed facility. Nearby errands are manageable on foot due to a 69 walk score location, offering added convenience for residents who do not drive. Accepted funding options include Medicare for short-term rehabilitation, Medicaid for qualified long-term stays, and self-funded private pay.
Prospective residents seeking comprehensive nursing, memory care, or short-term rehab can reach out to Heritage Manor Health & Rehab to check current room availability, discuss coverage details, or set up a visit.
Community insights.
Source: CMS Provider Information, average daily residents
About This Community
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database · Data as of Aug 2026
No penalties in the past 3 years
No civil money penalties or payment denials on record since Aug 2023.
Finances and operations
Based on CMS SNF Cost Report for fiscal year ending in 12/2024.
Who this home usually serves
Residents split by who pays for their care: Medicare, Medicaid, or private pay and other sources.Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Places of interest near Heritage Manor Health & Rehab
2.6 miles from city center
Estimated distance in miles from Bossier City's city center to Heritage Manor Health & Rehab's address, calculated via Google Maps.
Calculate Travel Distance to Heritage Manor Health & Rehab
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Compare Nursing Homes around Bossier City
Info below is compiled from CMS reports & the LA Dept. of Health (LDH), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
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CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
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Care Types in This Table
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
PC (Palliative Care):
Comfort-focused care for serious illness at any stage, including alongside curative treatment.
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Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
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Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
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Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
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This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
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CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
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CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
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CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
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CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
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Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
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Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
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Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
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Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
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Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
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Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
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Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
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Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
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Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
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The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
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What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Louisiana average is: 47.3% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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CMS Certification Number: the unique federal identifier for this skilled nursing provider.
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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Old Brownlee Community Care Center | NH SNF | Bossier City | 89
Facility
89
LA AVG
126
Rank
#152 / 180 |
92.0%
Facility
92.0%
LA AVG
72.6%
Rank
#16 / 167 | +27% | 5.60
Facility
5.60
LA AVG
4.13
Rank
#4 / 186 | +5% | +36% | $0
Facility
$0
LA AVG
$96.0k
Rank
#1 / 192 | 8
Facility
8
LA AVG
24.9
Rank
#6 / 192 | 2.0
Facility
2.0
LA AVG
4.0
Rank
#5 / 192 | - | 82 | - |
5
Facility
5
LA AVG
39
Rank
#191 / 201 | - | $11.4MFiscal year ending 06/2025
Facility
$11.4MFiscal year ending 06/2025
LA AVG
$10.7M
Rank
#70 / 192 | $5.7MFiscal year ending 06/2025
Facility
$5.7MFiscal year ending 06/2025
LA AVG
$4.8M
Rank
#51 / 192 | 50.2%Fiscal year ending 06/2025
Facility
50.2%Fiscal year ending 06/2025
LA AVG
47.3%
Rank
#44 / 190 | 195363 | ||||
| Cypress Point Nursing & Rehabilitation Center | NH HOS RC SNF | Bossier City | 142
Facility
142
LA AVG
126
Rank
#62 / 180 |
97.7%
Facility
97.7%
LA AVG
72.6%
Rank
#57 / 167 | +34% | 4.01
Facility
4.01
LA AVG
4.13
Rank
#87 / 186 | +64% | -3% | $0
Facility
$0
LA AVG
$96.0k
Rank
#1 / 192 | 9
Facility
9
LA AVG
24.9
Rank
#11 / 192 | 3.0
Facility
3.0
LA AVG
4.0
Rank
#38 / 192 | - | 139 | A+ |
17
Facility
17
LA AVG
39
Rank
#170 / 201 | Cypress Point Nursing & Rehabilitation Center, LLC | $18.4MFiscal year ending 03/2025
Facility
$18.4MFiscal year ending 03/2025
LA AVG
$10.7M
Rank
#14 / 192 | $8.1MFiscal year ending 03/2025
Facility
$8.1MFiscal year ending 03/2025
LA AVG
$4.8M
Rank
#12 / 192 | 43.9%Fiscal year ending 03/2025
Facility
43.9%Fiscal year ending 03/2025
LA AVG
47.3%
Rank
#106 / 190 | 195452 | ||||
| Pilgrim Manor Skilled Nursing and Rehabilitation | NH HOS MC PC RC SNF | Bossier City | 155
Facility
155
LA AVG
126
Rank
#34 / 180 |
76.8%
Facility
76.8%
LA AVG
72.6%
Rank
#71 / 167 | +6% | 3.06
Facility
3.06
LA AVG
4.13
Rank
#165 / 186 | -34% | -26% | $186.3k
Facility
$186.3k
LA AVG
$96.0k
Rank
#179 / 192 | 22
Facility
22
LA AVG
24.9
Rank
#87 / 192 | 3.1
Facility
3.1
LA AVG
4.0
Rank
#49 / 192 | 6 | 119 | A+ |
67
Facility
67
LA AVG
39
Rank
#23 / 201 | James Almond | $15.6MFiscal year ending 12/2024
Facility
$15.6MFiscal year ending 12/2024
LA AVG
$10.7M
Rank
#22 / 192 | $4.5MFiscal year ending 12/2024
Facility
$4.5MFiscal year ending 12/2024
LA AVG
$4.8M
Rank
#99 / 192 | 29.2%Fiscal year ending 12/2024
Facility
29.2%Fiscal year ending 12/2024
LA AVG
47.3%
Rank
#189 / 190 | 195594 | ||||
| Colonial Oaks Skilled Nursing and Rehabilitation | NH HOS MC PC RC SNF | Bossier City | 120
Facility
120
LA AVG
126
Rank
#98 / 180 |
69.3%
Facility
69.3%
LA AVG
72.6%
Rank
#133 / 167 | -5% | 3.22
Facility
3.22
LA AVG
4.13
Rank
#165 / 186 | -70% | -22% | $66.2k
Facility
$66.2k
LA AVG
$96.0k
Rank
#145 / 192 | 21
Facility
21
LA AVG
24.9
Rank
#78 / 192 | 4.2
Facility
4.2
LA AVG
4.0
Rank
#109 / 192 | 3 | 83 | - |
29
Facility
29
LA AVG
39
Rank
#125 / 201 | Pmg Opco-Colonial LLC | $10.0MFiscal year ending 12/2024
Facility
$10.0MFiscal year ending 12/2024
LA AVG
$10.7M
Rank
#97 / 192 | $3.2MFiscal year ending 12/2024
Facility
$3.2MFiscal year ending 12/2024
LA AVG
$4.8M
Rank
#154 / 192 | 32.3%Fiscal year ending 12/2024
Facility
32.3%Fiscal year ending 12/2024
LA AVG
47.3%
Rank
#185 / 190 | 195604 |
Rank badges are statewide and care-type specific: each nursing home is ranked against every other LA nursing home we track that reports that metric, not just the 4 on this page. See how we rank facilities
Financial Assistance for
Nursing Home in Louisiana
Heritage Manor Health & Rehab is located in BOSSIER CITY, Louisiana.
Here are the financial assistance programs available to residents in Louisiana.
Frequently Asked Questions about Heritage Manor Health & Rehab
Who is the owner of Heritage Manor Health & Rehab?
Heritage Manor Health & Rehab is legally operated by 2575 Airline Drive Opco LLC.
Is Heritage Manor Health & Rehab in a walkable area?
Heritage Manor Health & Rehab has a walk score of 69. Somewhat walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
What is the occupancy rate at Heritage Manor Health & Rehab?
Heritage Manor Health & Rehab's occupancy is 86.6%.
Are pets allowed at Heritage Manor Health & Rehab?
No, Heritage Manor Health & Rehab has a no-pet policy.
What is the best email address for Heritage Manor Health & Rehab?
The team at Heritage Manor Health & Rehab can be reached at HMSouth@asimgt.com.
Does Heritage Manor Health & Rehab operate as a for-profit or non-profit?
Heritage Manor Health & Rehab is registered as a for-profit in LA.
What is the overall rating for Heritage Manor Health & Rehab?
Heritage Manor Health & Rehab received a 1-star overall rating from the CMS (Centers for Medicare and Medicaid Services). This score combines results from staffing levels, quality measures, and health inspections.
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