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Heritage Manor Health & Rehab is a 64-bed facility at 2575 Airline Drive in Bossier City, Louisiana. Serving Bossier Parish, the center is operated by Centennial Healthcare Holding Co. LLC and accepts Medicare, Medicaid, and private pay.
The facility holds a 1-star overall CMS rating. Staffing and health inspection sub-ratings are significantly below the Louisiana average. Total adjusted nursing hours are 3 hours and 22 minutes per resident per day, with nurse aide hours running 17% below the state benchmark. A relative strength is the quality measures sub-rating, which is 53% above the Louisiana average, reflecting better-than-average clinical outcomes in mobility and pressure ulcer prevention. Weekend RN coverage is 18 minutes per day, 38% above the state weekend average.
The Louisiana Department of Health, Health Standards Section, oversees inspections. The facility maintains a citations-per-inspection rate of 1.0 based on its most recent report. A January 2026 investigation cited a failure to schedule orthopedic follow-up and update care plans for a resident with a confirmed fracture. Despite its regulatory history, the facility maintains an 87.2% occupancy rate, which is notably higher than the state average of 71.8%.
Service programs include skilled nursing, short-term rehabilitation, memory care, and wound care. The facility primarily serves a long-term care population, though new admissions are distributed across private pay (45%), Medicaid (29%), and Medicare (26%). Because specific monthly rates and ancillary fees are not provided in public records, families should request a current fee schedule during a tour.
Families seeking a smaller, high-occupancy facility with above-average clinical quality outcomes may find this environment appropriate. Those evaluating the center should weigh the low overall CMS rating and staffing sub-ratings alongside recent inspection findings before making a placement decision.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 18m per day | ▼ 5% State avg: 19m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 1h 12m per day | ■ Avg State avg: 1h 11m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 1h 56m per day | ▼ 17% State avg: 2h 19m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 2h 57m per day | ▼ 10% State avg: 3h 16m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 3m per day | ■ Avg State avg: 3m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 18m per day | ▲ 38% State avg: 13m per day · National avg: 28m per day |
Higher than the Louisiana average: 71.8%In Louisiana, the Department of Health, Health Standards Section performs unannounced onsite surveys to verify that healthcare providers meet both state licensing and federal safety rules.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Louisiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | LA Average | vs. LA Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 66 | 32 | This facility has 106% more total deficiencies than a typical Louisiana nursing home (66 vs. LA avg 32).↑ 106% worse |
|
Deficiencies per year
Average deficiencies per year since 2023.
| 22 | 10.7 | This facility has 106% more deficiencies per year than a typical Louisiana nursing home (22 vs. LA avg 10.7).↑ 106% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 6 | 4 | This facility has 50% more deficiencies per inspection than a typical Louisiana nursing home (6 vs. LA avg 4).↑ 50% worse |
Inspections
| This Facility | LA Average | vs. LA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 11 | 8 | This facility has 38% more total inspections than a typical Louisiana nursing home (11 vs. LA avg 8).↑ 38% worse |
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Number of hospitalizations per 1,000 long-stay resident days.
2.06
21% better than Louisiana averageLouisiana average: 2.61
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.26
18% better than Louisiana averageLouisiana average: 2.77
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
35.2%
27% worse than Louisiana averageLouisiana average: 27.8%
Percentage of short-stay residents who had an outpatient emergency department visit.
14.8%
In line with Louisiana averageLouisiana average: 14.7%
Percentage of SNF residents who experience falls with major injury during their stay.
2.3%
203% worse than Louisiana averageLouisiana average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
66.7%
24% better than Louisiana averageLouisiana average: 53.7%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
1417.2 miles from city center
Estimated distance in miles from Bossier City's city center to Heritage Manor Health & Rehab's address, calculated via Google Maps.
Add your location
Heritage Manor Health & Rehab is located in BOSSIER CITY, Louisiana.
Here are the financial assistance programs available to residents in Louisiana.
The information below is reported by the Louisiana Department of Health, Health Standards Section.
| Old Brownlee Community Care Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Bossier City (Old Brownlee Road) | 89
Facility
89
LA AVG
113
Rank
#193 / 262 |
92.8%
Facility
92.8%
LA AVG
71.8%
Rank
#15 / 194 | +29% | 5.42
Facility
5.42
LA AVG
4.14
Rank
#4 / 182 | +5% | +31% | $0
Facility
$0
LA AVG
$107.9k
Rank
#1 / 187 | 8
Facility
8
LA AVG
25.7
Rank
#8 / 187 | 2.0
Facility
2.0
LA AVG
3.9
Rank
#3 / 187 | - | 82 | - |
5
Facility
5
LA AVG
37
Rank
#332 / 368 | - | $12.3M
Facility
$12.3M
LA AVG
$9.6M
Rank
#47 / 186 | $5.5M
Facility
$5.5M
LA AVG
$3.9M
Rank
#58 / 186 | 44.9%
Facility
44.9%
LA AVG
42%
Rank
#107 / 186 | 195363 | ||||
| Cypress Point Nursing & Rehabilitation Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Bossier City | 142
Facility
142
LA AVG
113
Rank
#69 / 262 |
80.3%
Facility
80.3%
LA AVG
71.8%
Rank
#62 / 194 | +12% | 4.25
Facility
4.25
LA AVG
4.14
Rank
#58 / 182 | +64% | +2% | $0
Facility
$0
LA AVG
$107.9k
Rank
#1 / 187 | 9
Facility
9
LA AVG
25.7
Rank
#11 / 187 | 3.0
Facility
3.0
LA AVG
3.9
Rank
#36 / 187 | - | 114 | A+ |
17
Facility
17
LA AVG
37
Rank
#294 / 368 | Larry Tucker | $18.1M
Facility
$18.1M
LA AVG
$9.6M
Rank
#17 / 186 | $7.9M
Facility
$7.9M
LA AVG
$3.9M
Rank
#16 / 186 | 43.6%
Facility
43.6%
LA AVG
42%
Rank
#116 / 186 | 195452 | ||||
| Pilgrim Manor Skilled Nursing and Rehabilitation |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Bossier City | 155
Facility
155
LA AVG
113
Rank
#38 / 262 |
74.7%
Facility
74.7%
LA AVG
71.8%
Rank
#88 / 194 | +4% | 2.44
Facility
2.44
LA AVG
4.14
Rank
#180 / 182 | -34% | -41% | $186.3k
Facility
$186.3k
LA AVG
$107.9k
Rank
#169 / 187 | 21
Facility
21
LA AVG
25.7
Rank
#73 / 187 | 2.6
Facility
2.6
LA AVG
3.9
Rank
#26 / 187 | 6 | 123 | A+ |
67
Facility
67
LA AVG
37
Rank
#42 / 368 | James Almond | $13.6M
Facility
$13.6M
LA AVG
$9.6M
Rank
#36 / 186 | $4.4M
Facility
$4.4M
LA AVG
$3.9M
Rank
#107 / 186 | 32.2%
Facility
32.2%
LA AVG
42%
Rank
#177 / 186 | 195594 | ||||
| Heritage Manor of Bossier |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Bossier City (Southern Terrace) | 64
Facility
64
LA AVG
113
Rank
#220 / 262 | - | - | 3.37
Facility
3.37
LA AVG
4.14
Rank
#145 / 182 | -2% | -19% | $73.5k
Facility
$73.5k
LA AVG
$107.9k
Rank
#136 / 187 | 61
Facility
61
LA AVG
25.7
Rank
#181 / 187 | 6.8
Facility
6.8
LA AVG
3.9
Rank
#179 / 187 | 2 | 54 | - |
67
Facility
67
LA AVG
37
Rank
#42 / 368 | Centennial Healthcare Holding Co. LLC | $6.4M
Facility
$6.4M
LA AVG
$9.6M
Rank
#154 / 186 | $2.3M
Facility
$2.3M
LA AVG
$3.9M
Rank
#182 / 186 | 35.7%
Facility
35.7%
LA AVG
42%
Rank
#162 / 186 | 195323 |
The legal owner and operator of Heritage Manor Health & Rehab is 2575 Airline Drive Opco Llc.
Heritage Manor Health & Rehab has a walk score of 69. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
Heritage Manor Health & Rehab's occupancy is 80%.
Heritage Manor Health & Rehab is registered as a for-profit in LA.
Heritage Manor Health & Rehab received a 1-star overall rating from the CMS (Centers for Medicare and Medicaid Services). This score combines results from staffing levels, quality measures, and health inspections.
Heritage Manor Health & Rehab has 64 beds.
Heritage Manor Health & Rehab is located at 2575 AIRLINE DRIVE.
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