1/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
1/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Located in Bossier City, Louisiana, Pilgrim Manor Skilled Nursing & Rehabilitation is dedicated to fostering recovery and well-being through personalized short-term rehabilitation and long-term care. This skilled nursing center takes a tailored approach, crafting individualized healthcare plans to expedite recovery. The devotion of Pilgrim Manor extends to providing for the emotional, social, and cultural needs of each senior resident and their families, reflecting our unwavering commitment to resident care and comfort.
The rehabilitation programs at Pilgrim Manor revolve around the individual, with a clear objective of achieving optimal results, enhanced functionality, and greater independence for every patient. Within this state-of-the-art facility, senior residents will find a well-equipped rehabilitation area, an inviting dining room, and a cozy common space for relaxation and meaningful conversations. The residential facilities are designed to deliver top-tier 24/7 skilled nursing care in a welcoming, home-like atmosphere. Unwavering commitment to the highest standards in nursing and healthcare excellence is their hallmark.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 195th out of 199 homes in Louisiana for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 12m per day | ▼ 36% State avg: 19m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 53m per day | ▼ 25% State avg: 1h 11m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 13m per day | ▼ 4% State avg: 2h 19m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 2h 55m per day | ▼ 11% State avg: 3h 16m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 6m per day | ▲ 84% State avg: 3m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 8m per day | ▼ 41% State avg: 13m per day · National avg: 28m per day |
Key information about the people who lead and staff this community.
In Louisiana, the Department of Health, Health Standards Section performs unannounced onsite surveys to verify that healthcare providers meet both state licensing and federal safety rules.
Louisiana average 6.5
Last Health inspection on Sep 2025
Louisiana average 25.7
Louisiana average 3.95
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
12 of 21 citations resulted from standard inspections; and 9 of 21 resulted from complaint investigations.
355% worse than Louisiana averageLouisiana average: 1.1
100% worse than Louisiana averageLouisiana average: 0.5
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
6% more staff per resident than Louisiana average
9% better than Louisiana average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
All 6 RN Staff are full-time employees. No contractors work on this role.
6
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hoursAssists with medical care and medications.
37 total: 12 full-time employees and 25 contractors.
37
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.3 hoursHelps with daily care and mobility.
110 total: 38 full-time employees and 72 contractors.
110
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.5 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
20,143 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 38 | 72 | 110 | 24,946 | 92 | 100% | 9.5 |
| Licensed Practical Nurse | 12 | 25 | 37 | 7,485 | 92 | 100% | 9.3 |
| RN Director of Nursing | 6 | 2 | 8 | 2,533 | 91 | 99% | 8.4 |
| Physical Therapy Aide | 0 | 7 | 7 | 2,427 | 75 | 82% | 7.5 |
| Speech Language Pathologist | 0 | 6 | 6 | 1,850 | 80 | 87% | 7.7 |
| Registered Nurse | 6 | 0 | 6 | 1,171 | 92 | 100% | 7.7 |
| Respiratory Therapy Technician | 0 | 4 | 4 | 1,035 | 68 | 74% | 7.9 |
| Physical Therapy Assistant | 0 | 3 | 3 | 1,023 | 68 | 74% | 8 |
| Qualified Social Worker | 0 | 4 | 4 | 994 | 67 | 73% | 7.4 |
| Clinical Nurse Specialist | 2 | 1 | 3 | 654 | 64 | 70% | 9 |
| Mental Health Service Worker | 1 | 0 | 1 | 496 | 62 | 67% | 8 |
| Administrator | 1 | 0 | 1 | 480 | 60 | 65% | 8 |
| Nurse Practitioner | 1 | 1 | 2 | 456 | 57 | 62% | 8 |
| Medical Director | 0 | 2 | 2 | 64 | 41 | 45% | 1.4 |
Includes penalties issued in 2024-2025
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
87% higher than Louisiana averageLouisiana average: $103K
48% more fines than Louisiana averageLouisiana average: 2.0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
226% more payment denials than Louisiana averageLouisiana average: 0.3
Penalties are imposed by CMS for violations of federal nursing home regulations.
4 penalties in the past 3 years
Multiple penalties were reported in the last 3 years.
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Sep 3, 2025
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Sep 3, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Dec 4, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Aug 1, 2024Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
17.0
45% worse than Louisiana averageLouisiana average: 11.7
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
29.9
47% worse than Louisiana averageLouisiana average: 20.4
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
38.6%
88% worse than Louisiana averageLouisiana average: 20.5%
Percent of long-stay residents whose ability to move independently worsened
27.2%
16% worse than Louisiana averageLouisiana average: 23.5%
Percent of low risk long-stay residents who lose control of their bowels or bladder
23.9%
40% worse than Louisiana averageLouisiana average: 17.1%
Percent of long-stay residents experiencing one or more falls with major injury
3.9%
12% worse than Louisiana averageLouisiana average: 3.5%
Percent of long-stay high risk residents with pressure ulcers
6.6%
5% worse than Louisiana averageLouisiana average: 6.4%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Louisiana averageLouisiana average: 2.7%
Percent of long-stay residents who lose too much weight
8.6%
67% worse than Louisiana averageLouisiana average: 5.1%
Percent of long-stay residents who have depressive symptoms
10.7%
556% worse than Louisiana averageLouisiana average: 1.6%
Percent of long-stay residents who received an antipsychotic medication
16.0%
21% better than Louisiana averageLouisiana average: 20.4%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.5%
9% better than Louisiana averageLouisiana average: 91.5%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
5% better than Louisiana averageLouisiana average: 94.9%
Number of hospitalizations per 1,000 long-stay resident days.
2.15
18% better than Louisiana averageLouisiana average: 2.61
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.03
27% better than Louisiana averageLouisiana average: 2.77
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.7%
21% better than Louisiana averageLouisiana average: 82.5%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Louisiana averageLouisiana average: 3.1%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
31% better than Louisiana averageLouisiana average: 76.2%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
20.4%
27% better than Louisiana averageLouisiana average: 27.8%
Percentage of short-stay residents who had an outpatient emergency department visit.
15.4%
5% worse than Louisiana averageLouisiana average: 14.7%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Louisiana averageLouisiana average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
69.2%
29% better than Louisiana averageLouisiana average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
42.2%
17% worse than Louisiana averageLouisiana average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
36% of new residents, usually for short-term rehab.
49% of new residents, often for short stays.
15% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
122Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Pilgrim Manor Skilled Nursing and Rehabilitation from 2011–2023, based on CMS SNF Cost Reports.
Based on CMS SNF Cost Report for fiscal year ending in 12/2023.
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
Rank #118 / 203Payroll — State benchmarkedThis home is ranked 118th out of 203 homes in Louisiana. Shows total annual staff payroll benchmarked to the Louisiana average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Rankings are based only on facilities in Louisiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Rank #194 / 203Payroll % — State benchmarkedThis home is ranked 194th out of 203 homes in Louisiana. Shows payroll as a percentage of revenue versus the Louisiana average. Well-run Louisiana facilities typically land around 54–67% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Rankings are based only on facilities in Louisiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
New residents most often arrive under private pay (49% of admissions), and a typical private pay stay runs around 2 - 3 months.
Coverage residents most often arrive under.
Coverage residents most often leave under.
2.6 miles from city center
Estimated distance in miles from Bossier City's city center to Pilgrim Manor Skilled Nursing and Rehabilitation's address, calculated via Google Maps.
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The information below is reported by the Louisiana Department of Health, Health Standards Section.
| Old Brownlee Community Care Center | NH | Bossier City (Old Brownlee Road) | 89
Facility
89
LA AVG
113
Rank
#193 / 262 |
92.8%
Facility
92.8%
LA AVG
71.8%
Rank
#19 / 204 | +29% | 5.42
Facility
5.42
LA AVG
4.14
Rank
#6 / 199 | +5% | +31% | $0
Facility
$0
LA AVG
$107.9k
Rank
#1 / 204 | 8
Facility
8
LA AVG
25.7
Rank
#9 / 204 | 2.0
Facility
2.0
LA AVG
3.9
Rank
#3 / 204 | - | 82 | - |
5
Facility
5
LA AVG
37
Rank
#332 / 368 | - | $10.9M
Facility
$10.9M
LA AVG
$9.6M
Rank
#51 / 203 | $5.5M
Facility
$5.5M
LA AVG
$3.9M
Rank
#67 / 203 | 50.6%
Facility
50.6%
LA AVG
42%
Rank
#118 / 203 | 195363 | ||||
| Cypress Point Nursing & Rehabilitation Center | NH HC RC | Bossier City | 142
Facility
142
LA AVG
113
Rank
#69 / 262 |
80.3%
Facility
80.3%
LA AVG
71.8%
Rank
#65 / 204 | +12% | 4.25
Facility
4.25
LA AVG
4.14
Rank
#65 / 199 | +64% | +2% | $0
Facility
$0
LA AVG
$107.9k
Rank
#1 / 204 | 9
Facility
9
LA AVG
25.7
Rank
#12 / 204 | 3.0
Facility
3.0
LA AVG
3.9
Rank
#40 / 204 | - | 138 | A+ |
17
Facility
17
LA AVG
37
Rank
#294 / 368 | Larry Tucker | $16.2M
Facility
$16.2M
LA AVG
$9.6M
Rank
#18 / 203 | $7.9M
Facility
$7.9M
LA AVG
$3.9M
Rank
#16 / 203 | 48.7%
Facility
48.7%
LA AVG
42%
Rank
#128 / 203 | 195452 | ||||
| Riverview Care Center | NH HC MC PC | Bossier City (Medical Drive) | 135
Facility
135
LA AVG
113
Rank
#82 / 262 |
73.8%
Facility
73.8%
LA AVG
71.8%
Rank
#96 / 204 | +3% | 3.75
Facility
3.75
LA AVG
4.14
Rank
#117 / 199 | -15% | -9% | $7.9k
Facility
$7.9k
LA AVG
$107.9k
Rank
#93 / 204 | 23
Facility
23
LA AVG
25.7
Rank
#103 / 204 | 3.8
Facility
3.8
LA AVG
3.9
Rank
#104 / 204 | 3 | 111 | - |
23
Facility
23
LA AVG
37
Rank
#262 / 368 | James Manasco | $9.7M
Facility
$9.7M
LA AVG
$9.6M
Rank
#95 / 203 | $3.9M
Facility
$3.9M
LA AVG
$3.9M
Rank
#150 / 203 | 40.5%
Facility
40.5%
LA AVG
42%
Rank
#154 / 203 | 195497 | ||||
| Pilgrim Manor Skilled Nursing and Rehabilitation | NH HC MC NC PC RC | Bossier City | 155
Facility
155
LA AVG
113
Rank
#38 / 262 |
74.7%
Facility
74.7%
LA AVG
71.8%
Rank
#91 / 204 | +4% | 2.44
Facility
2.44
LA AVG
4.14
Rank
#195 / 199 | -34% | -41% | $186.3k
Facility
$186.3k
LA AVG
$107.9k
Rank
#185 / 204 | 21
Facility
21
LA AVG
25.7
Rank
#81 / 204 | 2.6
Facility
2.6
LA AVG
3.9
Rank
#28 / 204 | 6 | 123 | A+ |
67
Facility
67
LA AVG
37
Rank
#42 / 368 | James Almond | $14.9M
Facility
$14.9M
LA AVG
$9.6M
Rank
#38 / 203 | $4.4M
Facility
$4.4M
LA AVG
$3.9M
Rank
#118 / 203 | 29.5%
Facility
29.5%
LA AVG
42%
Rank
#194 / 203 | 195594 | ||||
| Heritage Manor of Bossier | NH HC MC PC RC | Bossier City (Southern Terrace) | 64
Facility
64
LA AVG
113
Rank
#220 / 262 |
87.2%
Facility
87.2%
LA AVG
71.8%
Rank
#37 / 204 | +21% | 3.37
Facility
3.37
LA AVG
4.14
Rank
#158 / 199 | -2% | -19% | $73.5k
Facility
$73.5k
LA AVG
$107.9k
Rank
#155 / 204 | 61
Facility
61
LA AVG
25.7
Rank
#197 / 204 | 6.8
Facility
6.8
LA AVG
3.9
Rank
#196 / 204 | 2 | 54 | - |
67
Facility
67
LA AVG
37
Rank
#42 / 368 | Centennial Healthcare Holding Co. LLC | $5.3M
Facility
$5.3M
LA AVG
$9.6M
Rank
#170 / 203 | $2.3M
Facility
$2.3M
LA AVG
$3.9M
Rank
#198 / 203 | 42.7%
Facility
42.7%
LA AVG
42%
Rank
#178 / 203 | 195323 |
Pilgrim Manor Skilled Nursing and Rehabilitation is located in Bossier City, Louisiana.
Here are the financial assistance programs available to residents in Louisiana.
Pilgrim Manor Skilled Nursing and Rehabilitation has a walk score of 67. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
Pilgrim Manor Skilled Nursing and Rehabilitation's occupancy is 74.7%.
Pilgrim Manor Skilled Nursing and Rehabilitation is registered as a for-profit in LA.
Yes — there are 4 photos of Pilgrim Manor Skilled Nursing and Rehabilitation in the photo gallery on this page.
Pilgrim Manor Skilled Nursing and Rehabilitation is located at 1524 Doctors Dr, Bossier City, LA 71111.
(318) 742-1623 will put you in contact with the team at Pilgrim Manor Skilled Nursing and Rehabilitation.
Yes — Pilgrim Manor Skilled Nursing and Rehabilitation is a CMS-certified provider of Medicare and Medicaid.
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