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CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Heritage Manor of Stratmore Nursing & Rehab Ctr is a 142-bed skilled nursing and rehabilitation facility located at 530 Stratmore Drive in Shreveport, Louisiana. Serving Caddo Parish, the facility is owned by Heritage Manor Stratmore Nursing & Rehabilitation Center LLC, managed by ASI Management, and accepts Medicare, Medicaid, and private pay. Medicare accounts for 58% of admissions.
Staffing levels at this facility are below state benchmarks. Total adjusted nursing hours are 3 hours and 31 minutes per resident per day, which is 8% below the Louisiana average. RN hours are reported at 12 minutes per day, 37% below the state average, and weekend nursing hours run 14% below average. The facility holds 2-star CMS sub-ratings for both staffing and quality measures.
The Louisiana Department of Health, Health Standards Section, oversees facility inspections. Heritage Manor of Stratmore holds a 5-star overall CMS rating and a 5-star health inspection sub-rating. No civil money penalties or payment denials appear in the available reports, and the facility maintains a citations-per-inspection rate of zero.
The campus provides specialized wound care and short-term rehabilitation services. Occupancy stands at 84.2%, which is higher than the Louisiana average of 71.8%. Specific details about on-site amenities and dining menus are not available in the available source data, so families should request them during a tour.
Families seeking a higher-rated environment for Medicare-covered post-acute stays may find this setting suitable. Families evaluating Heritage Manor of Stratmore should confirm current RN staffing levels and individual quality measure outcomes directly with the facility before making a placement decision.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 135th out of 182 homes in Louisiana for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 13m per day | ▼ 34% State avg: 19m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 1h 8m per day | ▼ 5% State avg: 1h 11m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 12m per day | ▼ 5% State avg: 2h 19m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 7m per day | ▼ 5% State avg: 3h 16m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 3m per day | ▼ 5% State avg: 3m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 7m per day | ▼ 44% State avg: 13m per day · National avg: 28m per day |
Higher than the Louisiana average: 71.8%In Louisiana, the Department of Health, Health Standards Section performs unannounced onsite surveys to verify that healthcare providers meet both state licensing and federal safety rules.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Louisiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | LA Average | vs. LA Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 6 | 32 | This facility has 81% fewer total deficiencies than a typical Louisiana nursing home (6 vs. LA avg 32).↓ 81% better |
|
Deficiencies per year
Average deficiencies per year since 2023.
| 2 | 10.7 | This facility has 81% fewer deficiencies per year than a typical Louisiana nursing home (2 vs. LA avg 10.7).↓ 81% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 2 | 4 | This facility has 50% fewer deficiencies per inspection than a typical Louisiana nursing home (2 vs. LA avg 4).↓ 50% better |
Inspections
| This Facility | LA Average | vs. LA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 3 | 8 | This facility has 63% fewer total inspections than a typical Louisiana nursing home (3 vs. LA avg 8).↓ 63% better |
Louisiana average 6.5
Last Health inspection on Mar 2025
Louisiana average 25.7
Louisiana average 3.95
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 6 citations resulted from standard inspections.
100% better than Louisiana averageLouisiana average: 1.1
100% better than Louisiana averageLouisiana average: 0.5
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
20% fewer staff per resident than Louisiana average
0% compared with Louisiana average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
All 8 RN Staff are full-time employees. No contractors work on this role.
8
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7 hoursAssists with medical care and medications.
40 total: 30 full-time employees and 10 contractors.
40
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.8 hoursHelps with daily care and mobility.
All 71 CNA Staff are full-time employees. No contractors work on this role.
71
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
4,543 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 71 | 0 | 71 | 25,225 | 92 | 100% | 8 |
| Licensed Practical Nurse | 30 | 10 | 40 | 12,956 | 92 | 100% | 8.8 |
| Registered Nurse | 8 | 0 | 8 | 1,793 | 91 | 99% | 7 |
| Physical Therapy Aide | 0 | 5 | 5 | 1,123 | 76 | 83% | 6.5 |
| Speech Language Pathologist | 0 | 9 | 9 | 821 | 78 | 85% | 5 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 542 | 64 | 70% | 7.1 |
| Nurse Practitioner | 1 | 0 | 1 | 528 | 66 | 72% | 8 |
| Administrator | 1 | 0 | 1 | 480 | 60 | 65% | 8 |
| Physical Therapy Assistant | 0 | 4 | 4 | 460 | 69 | 75% | 5.7 |
| Therapeutic Recreation Specialist | 0 | 1 | 1 | 455 | 58 | 63% | 7.8 |
| Qualified Social Worker | 0 | 2 | 2 | 451 | 66 | 72% | 5.5 |
| Feeding Assistant | 0 | 2 | 2 | 280 | 56 | 61% | 5 |
| Clinical Nurse Specialist | 0 | 1 | 1 | 78 | 12 | 13% | 6.5 |
| Medical Director | 0 | 2 | 2 | 29 | 14 | 15% | 2.1 |
| Other Physician | 0 | 1 | 1 | 21 | 10 | 11% | 2.1 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
10.3
12% better than Louisiana averageLouisiana average: 11.7
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
18.0
12% better than Louisiana averageLouisiana average: 20.4
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
22.7%
10% worse than Louisiana averageLouisiana average: 20.5%
Percent of long-stay residents whose ability to move independently worsened
15.2%
35% better than Louisiana averageLouisiana average: 23.5%
Percent of low risk long-stay residents who lose control of their bowels or bladder
16.1%
6% better than Louisiana averageLouisiana average: 17.1%
Percent of long-stay residents experiencing one or more falls with major injury
2.3%
32% better than Louisiana averageLouisiana average: 3.5%
Percent of long-stay high risk residents with pressure ulcers
6.3%
In line with Louisiana averageLouisiana average: 6.4%
Percent of long-stay residents with a urinary tract infection
2.0%
26% better than Louisiana averageLouisiana average: 2.7%
Percent of long-stay residents who lose too much weight
5.2%
In line with Louisiana averageLouisiana average: 5.1%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Louisiana averageLouisiana average: 1.6%
Percent of long-stay residents who received an antipsychotic medication
20.6%
In line with Louisiana averageLouisiana average: 20.4%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.6%
9% better than Louisiana averageLouisiana average: 91.5%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.2%
5% better than Louisiana averageLouisiana average: 94.9%
Number of hospitalizations per 1,000 long-stay resident days.
1.81
31% better than Louisiana averageLouisiana average: 2.61
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.51
45% better than Louisiana averageLouisiana average: 2.77
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
97.5%
18% better than Louisiana averageLouisiana average: 82.5%
Percent of short-stay residents who newly received an antipsychotic medication
1.1%
66% better than Louisiana averageLouisiana average: 3.1%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
95.1%
25% better than Louisiana averageLouisiana average: 76.2%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
17.2%
38% better than Louisiana averageLouisiana average: 27.8%
Percentage of short-stay residents who had an outpatient emergency department visit.
11.7%
20% better than Louisiana averageLouisiana average: 14.7%
Percentage of SNF residents who experience falls with major injury during their stay.
2.1%
170% worse than Louisiana averageLouisiana average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
85.3%
59% better than Louisiana averageLouisiana average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
38.8%
23% worse than Louisiana averageLouisiana average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
58% of new residents, usually for short-term rehab.
28% of new residents, often for short stays.
14% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
126Residents meet regularly to discuss policies, care quality, and activities
Family members meet regularly to discuss policies, care quality, and activities
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Heritage Manor of Stratmore Nursing & Rehab Ctr based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #20 / 186Payroll — State benchmarkedThis home is ranked 20th out of 186 homes in Louisiana for payroll. Shows total annual staff payroll benchmarked to the Louisiana average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Most residents typically stay for a few weeks or months before returning home or moving on.
7.5 miles from city center
Estimated distance in miles from Shreveport's city center to Heritage Manor of Stratmore Nursing & Rehab Ctr's address, calculated via Google Maps.
Add your location
Heritage Manor of Stratmore Nursing & Rehab Ctr is located in SHREVEPORT, Louisiana.
Here are the financial assistance programs available to residents in Louisiana.
The information below is reported by the Louisiana Department of Health, Health Standards Section.
| Heritage Manor of Stratmore Nursing & Rehab Ctr |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Shreveport (Springlake, University Terrace) | 142
Facility
142
LA AVG
113
Rank
#71 / 262 | 80.3% | +12% | 3.52 | +13% | -15% | $0 | 6 | 3.0 | - | 114 | - |
12
Facility
12
LA AVG
37
Rank
#312 / 368 | Catherine Day | $10.9M | $7.3M | 67.3% | 195486 | ||||
| Progressive Care Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Shreveport (Caddo Parish) | 48
Facility
48
LA AVG
113
Rank
#245 / 262 | 27.9% | -61% | 7.66 | +101% | +85% | $0 | 2 | 1.0 | - | 22 | - |
56
Facility
56
LA AVG
37
Rank
#74 / 368 | - | - | - | - | 195622 | ||||
| The Oaks of Louisiana |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Shreveport (Lucas) | 160
Facility
160
LA AVG
113
Rank
#31 / 262 | - | - | 5.54 | -81% | +34% | $0 | 19 | 3.8 | - | 91 | A+ |
15
Facility
15
LA AVG
37
Rank
#299 / 368 | Pierre Blanchard | $13.6M | $6.2M | 45.6% | 195597 | ||||
| Heritage Manor West |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Shreveport | 140
Facility
140
LA AVG
113
Rank
#75 / 262 | 63.9% | -11% | 3.98 | +56% | -4% | $0 | 18 | 4.5 | - | 116 | - |
35
Facility
35
LA AVG
37
Rank
#195 / 368 | Lena Heritage LLC | $8.0M | $5.5M | 68.9% | 195447 | ||||
| Pierremont Healthcare Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Shreveport (Caddo Parish) | 180
Facility
180
LA AVG
113
Rank
#17 / 262 | 67.4% | -6% | 3.86 | -77% | -7% | $431.5k | 57 | 3.8 | 11 | 117 | A+ |
68
Facility
68
LA AVG
37
Rank
#38 / 368 | Edward Forrest | $19.1M | $6.4M | 33.6% | 195312 |
Heritage Manor of Stratmore Nursing & Rehab Ctr is in the Springlake, University Terrace neighborhood of SHREVEPORT.
The legal owner and operator of Heritage Manor of Stratmore Nursing & Rehab Ctr is Heritage Manor Stratmore Nursing & Rehabilitation Center Llc.
Heritage Manor of Stratmore Nursing & Rehab Ctr has a walk score of 12. Car-dependent. Most errands require a car, with limited nearby walkable options.
Heritage Manor of Stratmore Nursing & Rehab Ctr's occupancy is 80%.
Heritage Manor of Stratmore Nursing & Rehab Ctr is registered as a for-profit in LA.
Heritage Manor of Stratmore Nursing & Rehab Ctr received a 5-star overall rating from the CMS (Centers for Medicare and Medicaid Services). This score combines results from staffing levels, quality measures, and health inspections.
Heritage Manor of Stratmore Nursing & Rehab Ctr has 142 beds.
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