Heritage Manor of Ville Platte

Nursing Home, Hospice Care, Memory Care & Skilled Nursing · Ville Platte, LA

CMS overall rating

2020 W. Main Street, Ville Platte, LA 70586 View map

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Heritage Manor of Ville Platte accepts Medicare, Medicaid, and private pay.

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Heritage Manor of Ville Platte accepts Medicare, Medicaid, and private pay.

Overview of Heritage Manor of Ville Platte

Heritage Manor of Ville Platte is a 124-bed skilled nursing, rehabilitation, and memory care facility at 2020 W. Main Street in Ville Platte, Louisiana. Serving Evangeline Parish, the community is owned by Community Care Center of Ville Platte, LLC, and accepts Medicare and Medicaid.

Staffing levels are mixed compared to state benchmarks. RN hours are 11% above the Louisiana average at 21 minutes per day, and nurse aide hours are 16% above average. However, weekend RN hours are 62% below the state average at 5 minutes per day, and LPN hours run 14% below average.

Clinical outcomes vary. Long-stay hospitalizations are 9% better than the state average, but emergency department visits are 31% higher. For short-stay residents, there were zero falls with major injury. Conversely, the re-hospitalization rate of 38.5% is 38% higher than the Louisiana average, and the self-care at discharge rate is 16% below the state average.

The Louisiana Department of Health, Health Standards Section, oversees facility inspections. Heritage Manor holds a 2-star overall CMS rating, with a 3-star health inspection sub-rating and a 1-star quality measures sub-rating. No civil money penalties or payment denials appear in available reports, and the facility maintains a citations-per-inspection rate of zero.

The facility provides 24-hour nursing with programs for wound care and short-term rehabilitation. Meals are provided in a communal dining room. Specific details on amenities and pricing are not reported in available source data, so families should request these during a tour.

This community suits families seeking long-term care with higher weekday RN and nurse aide staffing. Families evaluating Heritage Manor of Ville Platte should ask directly about discharge planning and care coordination to address re-hospitalization rates before making a placement decision.

Facility Direct Line (337) 363-5532 tprudhomme@asimgt.com

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to state averages

Total nursing care / resident

3h 58m per day

vs avg

5 of 6 metrics below state avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	13m per day	▼ 30% State avg: 19m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	1h 5m per day	▼ 8% State avg: 1h 11m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	2h 19m per day	■ Avg State avg: 2h 19m per day · National avg: 2h 20m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	2h 54m per day	▼ 11% State avg: 3h 16m per day · National avg: 3h 26m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	0m per day	▼ 100% State avg: 3m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	5m per day	▼ 59% State avg: 13m per day · National avg: 28m per day

Capacity and availability

134 days

124-bed community

A larger shared setting that may offer more common spaces and organized community services.

30 years in operation

A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.

Walk Score: 19 / 100

Car-dependent. Most errands require a car, with limited nearby walkable options.

BBB Rating: A+ (Not Accredited)

An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Occupancy

Occupancy rate

92%

Higher than the Louisiana average: 71.8%

Occupied beds

114 / 124

Average occupied beds in Louisiana homes 89 beds

Facility TypeMedicare And Medicaid

CountyEvangeline

AccreditationsLouisiana Nursing Home Association, Ville Platte Chamber of Commerce

Owner NameCommunity Care Center Of Ville Platte, LLC

Profit StatusFor-profit

Staffing

Key information about the people who lead and staff this community.

ContactTrey Prudhomme, Administrator (per BBB, record updated Jul 2026)

Rehabilitation Services

Short-Term Rehab

Pets not allowed

Ratings

Overall Rating

2 / 5

health inspections, staffing, and quality measures

Health Inspection Rating

3 / 5

health inspection findings. Fewer deficiencies result in higher ratings

Quality Measures Rating

1 / 5

resident health outcomes and care practices

Staffing Rating

3 / 5

staffing levels, including hours of care provided per resident per day

Since 2022 · 4 years of data 22 deficiencies 8 inspections

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Louisiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. Louisiana state average

Overall vs. LA average

Latest Inspection December 9, 2025 Complaint Investigation

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	LA Average	vs. LA Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	22	32	This facility has 31% fewer total deficiencies than a typical Louisiana assisted living residence (22 vs. LA avg 32).↓ 31% better
Deficiencies per year Average deficiencies per year since 2022.	5.5	8	This facility has 31% fewer deficiencies per year than a typical Louisiana assisted living residence (5.5 vs. LA avg 8).↓ 31% better
Deficiencies per inspection Average deficiencies per inspection.	2.8	4.6	This facility has 39% fewer deficiencies per inspection than a typical Louisiana assisted living residence (2.8 vs. LA avg 4.6).↓ 39% better

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	LA Average	vs. LA Avg
Total inspections Combined count of all routine and focused inspections. Excludes complaint investigations.	8	7	This facility has had 14% more total inspections than the Louisiana average (8 vs. LA avg 7). More inspections can mean more regulatory scrutiny rather than worse care.↑ 14% more

Inspections since 2023

Total health inspections 11

State average N/A

Last Health inspection on Apr 2025

Total health citations

State average N/A

Citations per inspection

3.73

State average N/A

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

14 of 41 citations resulted from standard inspections; and 27 of 41 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)

Critical health citations

In line with State average

State average: N/A

Serious health citations

In line with State average

State average: N/A

5 critical citations State average: N/A

1 serious citation State average: N/A

34 moderate citations State average: N/A

1 minor citation State average: N/A

Citations history (last 3 years)

Nutrition moderate citation Apr 02, 2025

Corrected

Nutrition moderate citation Apr 02, 2025

Corrected

Quality of Care moderate citation Apr 02, 2025

Corrected

Care Planning moderate citation Apr 02, 2025

Corrected

Total staff 105

Employees 101

Contractors 4

Staff to resident ratio 1.18 : 1

0% compared with State average

State average ratio: 0 : 0

Avg staff/day 41

Average shift 8.9 hours

0% compared with State average

State average: 0 hours

Total staff hours (quarter) 33,675

Nursing staff breakdown

7.5 hours

9.1 hours

9.2 hours

Contractor staffing

272 contractor hours this quarter

Clinical Nurse Specialist: 1 Occupational Therapy Aide: 1 Occupational Therapy Assistant: 1 Medical Director: 1

Staff by category


Certified Nursing Assistant	63	0	63	20,804	92	100%	9.2
Licensed Practical Nurse	26	0	26	8,166	92	100%	9.1
RN Director of Nursing	3	0	3	1,574	71	77%	8.5
Clinical Nurse Specialist	4	1	5	1,479	72	78%	8.2
Dental Services Staff	1	0	1	511	63	68%	8.1
Administrator	1	0	1	472	59	64%	8
Nurse Practitioner	1	0	1	322	40	43%	8.1
Registered Nurse	2	0	2	180	23	25%	7.5
Medical Director	0	1	1	72	13	14%	5.5
Occupational Therapy Aide	0	1	1	72	13	14%	5.5
Occupational Therapy Assistant	0	1	1	24	3	3%	8

63 Certified Nursing Assistant

% of Days 100%

26 Licensed Practical Nurse

% of Days 100%

3 RN Director of Nursing

% of Days 77%

5 Clinical Nurse Specialist

% of Days 78%

1 Dental Services Staff

% of Days 68%

1 Administrator

% of Days 64%

1 Nurse Practitioner

% of Days 43%

2 Registered Nurse

% of Days 25%

1 Medical Director

% of Days 14%

1 Occupational Therapy Aide

% of Days 14%

1 Occupational Therapy Assistant

% of Days 3%

View All Staffing Data

Total fines amount $249K

142% higher than State average

State average: $103K

Number of fines 4

97% more fines than State average

State average: 2.0

Payment Denials 1

226% more payment denials than State average

State average: 0.3

Fines amount comparison

This facility $249K

State average $103K

Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

3 penalties in the past 3 years

Multiple penalties were reported in the last 3 years.

Civil Money Penalty Oct 23, 2023

$3K

Civil Money Penalty Oct 5, 2023

$194K

Civil Money Penalty Oct 2, 2023

$2K

Last updated: Jan 2026

High-risk clinical events score 17.7

51% worse than State average

State average: 11.7

Functional decline score 29.6

45% worse than State average

State average: 20.4

Long-stay resident measures

Average

Need for Help with Daily Activities Increased 32.7%

59% worse than State average

State average: 20.5%

Walking Ability Worsened 34.3%

46% worse than State average

State average: 23.5%

Low Risk Residents with Bowel/Bladder Incontinence 21.8%

28% worse than State average

State average: 17.1%

Falls with Major Injury 5.1%

46% worse than State average

State average: 3.5%

High Risk Residents with Pressure Ulcers 12.3%

94% worse than State average

State average: 6.4%

Urinary Tract Infection 4.9%

78% worse than State average

State average: 2.7%

Lost Too Much Weight 4.2%

18% better than State average

State average: 5.1%

Depressive Symptoms 2.9%

80% worse than State average

State average: 1.6%

Antipsychotic Use 25.2%

23% worse than State average

State average: 20.4%

Pneumococcal Vaccine 96.2%

5% better than State average

State average: 91.5%

Influenza Vaccine 97.7%

In line with State average

State average: 94.9%

Hospitalizations per 1,000 days 2.37

9% better than State average

State average: 2.61

ED visits per 1,000 days 3.62

31% worse than State average

State average: 2.77

Short-stay resident measures

Significantly below average

Pneumococcal Vaccine 88.8%

8% better than State average

State average: 82.5%

Antipsychotic medication increase 2.0%

34% better than State average

State average: 3.1%

Influenza Vaccine 87.5%

15% better than State average

State average: 76.2%

Re-hospitalized after SNF stay 38.5%

38% worse than State average

State average: 27.8%

Emergency department visits 15.4%

5% worse than State average

State average: 14.7%

Falls with major injury 0.0%

100% better than State average

State average: 0.8%

Ability to care for self at discharge 45.2%

16% worse than State average

State average: 53.7%

Successful return to home or community 36.9%

27% worse than State average

State average: 50.6%

Breakdown by payment type

Medicare

24% of new residents, usually for short-term rehab.

Typical stay 2 - 3 months

Private pay

46% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

30% of new residents, often for long-term daily care.

Typical stay 10 - 11 months

Total residents 89

Medicare

19.1% of residents

Medicaid

74.2% of residents

Private pay or other

6.7% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Family Member Group

Family members meet regularly to discuss policies, care quality, and activities

Active Family Council

Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for Heritage Manor of Ville Platte from 2011–2023, based on CMS SNF Cost Reports.

Key figures below are for fiscal year ending in 12/2023.

Occupancy Rate 79.0% ↑ 0.4pp vs 2022

Net Patient Income -$915.4K ↓ ~$718.7K vs 2022

Payroll Costs $4.8M ↑ ~$563.3K vs 2022

Operating Margin -9.9% ↓ 7.8pp vs 2022

Metric	2011	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023
Occupancy %	87.4%	91.5%	87.6%	86.8%	77.5%	73.5%	68.0%	68.3%	71.8%	65.4%	75.3%	78.6%	79.0%
Beds	121	121	121	121	121	121	121	121	121	121	121	121	121
Net Income	$571,659	$613,372	-$609,727	-$68,781	-$946,024	$3,225,987	-$678,318	-$574,301	$653,774	-$86,732	$828,622	-$131,721	-$870,468
Gross Revenue	$7,474,808	$7,840,163	$7,984,440	$8,188,088	$7,491,677	$8,206,421	$7,935,020	$8,066,324	$8,964,684	$9,556,592	$11,138,769	$12,027,815	$13,084,945
Operating Expenses	$6,507,186	$6,836,297	$8,103,585	$7,911,105	$7,546,392	$3,557,121	$7,121,432	$7,204,360	$7,509,582	$7,795,647	$8,705,380	$9,216,305	$10,129,138
Net Patient Income	$561,639	$613,250	-$611,246	-$68,740	-$946,024	$3,225,599	-$677,641	-$576,745	-$165,075	-$171,891	$259,341	-$196,697	-$915,352
Net Patient Revenue	$7,068,825	$7,449,547	$7,492,339	$7,842,365	$6,600,368	$6,782,720	$6,443,791	$6,627,615	$7,344,507	$7,623,756	$8,964,721	$9,019,608	$9,213,786
Payroll Costs	$2,701,298	$2,851,249	$2,937,669	$2,720,565	$2,599,266	$2,583,852	$2,634,027	$2,768,824	$2,922,912	$3,321,468	$3,551,262	$4,207,589	$4,770,929
Operating Margin %	8.0%	8.2%	-8.2%	-0.9%	-14.3%	47.6%	-10.5%	-8.7%	-2.3%	-2.3%	2.9%	-2.2%	-9.9%
Medicare %	11.3%	10.9%	11.9%	14.5%	10.8%	15.5%	12.7%	13.1%	17.4%	22.3%	18.4%	16.0%	12.5%
Medicaid %	77.7%	76.6%	75.4%	74.4%	78.0%	76.2%	79.0%	77.9%	73.7%	67.8%	70.0%	69.6%	72.8%
Private %	11.0%	12.5%	12.7%	11.1%	11.3%	8.3%	8.3%	9.0%	8.9%	9.8%	11.6%	14.3%	14.7%
Net Patient Revenue/Day	$183	$184	$194	$205	$193	$208	$215	$220	$232	$263	$270	$260	$264
Cost/Day	$169	$169	$209	$206	$221	$109	$237	$239	$237	$269	$262	$265	$290
Avg Length of Stay	179.5 days	189.3 days	188.7 days	146.3 days	185.9 days	143.4 days	166.7 days	144.3 days	144.2 days	122.2 days	143.4 days	122.3 days	134.3 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Net patient revenue

$9.2M

Net patient income

-$915.4K

For-profit Individual

Net patient revenue

$9.2M

Net patient income

-$915.4K

Other income

$44.9K

Payroll costs

$4.8M 51.8% of net patient revenue

Other operating costs

$5.4M

Total costs

$10.1M

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

New residents most often arrive under private pay (46% of admissions), and a typical private pay stay runs around 1 - 2 months.

Coverage residents most often arrive under.

Medicare 24%

Private pay 46%

Medicaid 30%

Coverage residents most often leave under.

Medicare 23%

Private pay 48%

Medicaid 29%

2.1 miles from city center Estimated distance in miles from Ville Platte's city center to Heritage Manor of Ville Platte's address, calculated via Google Maps.

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The information below is reported by the Louisiana Department of Health, Health Standards Section.


The Lodge at Lane	NH AL MC SNF	Zachary	-	39	A+	33	-
Pelican Pointe Healthcare and Rehabilitation	NH SNF	Maurice (Vermilion Parish)	-	120	A+	30	-
Prairie Manor Nursing Home	NH HOS SNF	Pine Prairie (Evangeline Parish)	-	100	-	27	-
Chateau Terrebonne Health Care Center	NH HOS MC PC RC SNF	Houma (Terrebonne Parish)	-	197	-	51	-
Heritage Manor of Ville Platte	NH HOS MC SNF	Ville Platte (Evangeline Parish)	-	124	A+	19	-

Nursing Home Explorer

What neighborhood is Heritage Manor of Ville Platte in?

Heritage Manor of Ville Platte is in the Evangeline Parish neighborhood of VILLE PLATTE.

Who is the owner of Heritage Manor of Ville Platte?

Heritage Manor of Ville Platte is legally operated by Community Care Center Of Ville Platte, LLC.

Is Heritage Manor of Ville Platte in a walkable area?

Heritage Manor of Ville Platte has a walk score of 19. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the occupancy rate at Heritage Manor of Ville Platte?

Heritage Manor of Ville Platte's occupancy is 92%.

Are pets allowed at Heritage Manor of Ville Platte?

No, Heritage Manor of Ville Platte has a no-pet policy.

Does Heritage Manor of Ville Platte operate as a for-profit or non-profit?

Heritage Manor of Ville Platte is registered as a for-profit in LA.

What is the overall rating for Heritage Manor of Ville Platte?

Heritage Manor of Ville Platte received a 2-star overall rating from the CMS (Centers for Medicare and Medicaid Services). This score combines results from staffing levels, quality measures, and health inspections.

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Heritage Manor of Ville Platte

Overview of Heritage Manor of Ville Platte

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Staffing

Leadership

Therapy & Rehabilitation

Additional Policies & Features

Performance summary

Ratings

Contact Heritage Manor of Ville Platte

Inspection History

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Louisiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.

Inspections State inspections evaluate whether the facility meets health and safety standards.

Health Inspection History

Inspections since 2023

Breakdown of citation severity (last 3 years)

Citations history (last 3 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

63 Certified Nursing Assistant

26 Licensed Practical Nurse

3 RN Director of Nursing

5 Clinical Nurse Specialist

1 Dental Services Staff

1 Administrator

1 Nurse Practitioner

2 Registered Nurse

1 Medical Director

1 Occupational Therapy Aide

1 Occupational Therapy Assistant

Penalties and fines

Fines amount comparison

Fines amount comparison

Penalty History

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

Family Member Group

Active Family Council

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

Who this home usually serves

Mix of rehab and long-term care

Admissions

Discharges

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