Smaller home · May offer a more intimate, personalized care environment.
Heritage Residential Care Village
Located at 1001 Snows Mill Ave in Tuscaloosa, Heritage Residential Care Village is a 15-bed nursing home operating at full capacity. The home is led by Executive Director Gretchen Vakiener, who brings more than 20 years of experience in senior living and long-term care. Benjamin Edward Jackson serves as the facility’s Administrator.
The neighborhood around Heritage Residential Care Village has a Walkability Score of 27 out of 100. There are a few nearby services within walking distance, but most errands and appointments require transportation. The neighborhood offers a residential setting with limited foot traffic, which is common in many parts of Tuscaloosa.
State inspections over the years have reviewed care planning practices, medication management, and operational standards, including food handling and infection control. These are common areas of focus during nursing home inspections and require ongoing attention from staff to maintain care and operational standards.
Given the home’s small size and full occupancy, families interested in Heritage Residential Care Village should ask about current availability and care options. Touring the home can provide firsthand insight into daily operations, staffing, and specific programs or services available.
Community insights.
About this community
Heritage Residential Care Village is administered by Benjamin Edward Jackson.
Inspection History
In Alabama, the Department of Public Health, Bureau of Health Provider Standards conducts unannounced surveys to ensure facilities meet state licensing and federal certification safety standards.
Includes all inspection records for this property, which could include management/ownership changes. 9 deficiencies 3 inspections
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Alabama state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2018 vs. Alabama state average• Total deficiencies (40% below)
• Deficiencies per inspection (33% below)
Deficiencies
| This Facility | AL Average | vs. AL Avg |
|---|---|---|---|
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Total deficiencies
| 9 | 15 | This facility has 40% fewer total deficiencies than a typical Alabama nursing home (9 vs. AL avg 15).↓ 40% better |
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Deficiencies per inspection
| 3.0 | 4.47 | This facility has 33% fewer deficiencies per inspection than a typical Alabama nursing home (3 vs. AL avg 4.47).↓ 33% better |
Inspections
| This Facility | AL Average | vs. AL Avg |
|---|---|---|---|
|
Total inspections
| 3 | 1 | This facility has had 200% more total inspections than the Alabama average (3 vs. AL avg 1). More inspections can mean more regulatory scrutiny rather than worse care.↑ 200% more |
Gretchen Vakiener has over 20 years of experience in senior living and long-term care. She began her career as a licensed nursing home administrator and served as Executive Director at Friendship Village of Columbus. Gretchen joined Heritage Senior Living as Executive Director of Traditions of Hanover, achieving full occupancy, and later advanced to Regional Director of Operations and Vice President of Sales and Marketing.
Places of interest near Heritage Residential Care Village
1.3 miles from city center
Estimated distance in miles from Tuscaloosa's city center to Heritage Residential Care Village's address, calculated via Google Maps.
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Compare Nursing Homes around Tuscaloosa
Info below is compiled from CMS reports & the AL Dept. of Public Health (ADPH), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
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CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
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Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
PC (Palliative Care):
Comfort-focused care for serious illness at any stage, including alongside curative treatment.
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Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
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Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
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Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
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This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
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CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
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CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
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CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
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CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
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Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
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Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
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Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
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Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
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Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
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Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
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Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
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Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
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Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
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The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
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What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Alabama average is: 53.1% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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CMS Certification Number: the unique federal identifier for this skilled nursing provider.
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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Aspire Physical Recovery Center Of West Alabama | NH SNF | Northport | 75
Facility
75
AL AVG
117
Rank
#110 / 135 |
64.0%
Facility
64.0%
AL AVG
81.3%
Rank
#88 / 104 | -21% | 4.50
Facility
4.50
AL AVG
4.37
Rank
#47 / 125 | +4% | +3% | $0
Facility
$0
AL AVG
$59.8k
Rank
#1 / 125 | 6
Facility
6
AL AVG
10.4
Rank
#29 / 124 | 3.0
Facility
3.0
AL AVG
3.5
Rank
#46 / 124 | - | 48 | - |
51
Facility
51
AL AVG
42
Rank
#47 / 126 | West Alabama Health Properties LLC | $10.6MFiscal year ending 06/2024
Facility
$10.6MFiscal year ending 06/2024
AL AVG
$11.3M
Rank
#49 / 108 | $4.5MFiscal year ending 06/2024
Facility
$4.5MFiscal year ending 06/2024
AL AVG
$5.7M
Rank
#67 / 108 | 42.4%Fiscal year ending 06/2024
Facility
42.4%Fiscal year ending 06/2024
AL AVG
53.1%
Rank
#95 / 107 | 15465 | ||||
| Heritage Health Care & Rehab Inc | NH AL SNF | Tuscaloosa (Green Hills) | 216
Facility
216
AL AVG
117
Rank
#6 / 135 |
62.7%
Facility
62.7%
AL AVG
81.3%
Rank
#91 / 104 | -23% | 4.52
Facility
4.52
AL AVG
4.37
Rank
#47 / 125 | -46% | +4% | $0
Facility
$0
AL AVG
$59.8k
Rank
#1 / 125 | 9
Facility
9
AL AVG
10.4
Rank
#52 / 124 | 3.0
Facility
3.0
AL AVG
3.5
Rank
#46 / 124 | - | 136 | - |
27
Facility
27
AL AVG
42
Rank
#91 / 126 | Benjamin Jackson | $15.3MFiscal year ending 06/2024
Facility
$15.3MFiscal year ending 06/2024
AL AVG
$11.3M
Rank
#21 / 108 | $6.8MFiscal year ending 06/2024
Facility
$6.8MFiscal year ending 06/2024
AL AVG
$5.7M
Rank
#29 / 108 | 44.3%Fiscal year ending 06/2024
Facility
44.3%Fiscal year ending 06/2024
AL AVG
53.1%
Rank
#84 / 107 | 15371 | ||||
| Forest Manor Health and Rehab | NH MC SNF | Northport (Brookmeade) | 182
Facility
182
AL AVG
117
Rank
#14 / 135 |
85.7%
Facility
85.7%
AL AVG
81.3%
Rank
#59 / 104 | +5% | 4.06
Facility
4.06
AL AVG
4.37
Rank
#81 / 125 | +64% | -7% | $0
Facility
$0
AL AVG
$59.8k
Rank
#1 / 125 | 9
Facility
9
AL AVG
10.4
Rank
#63 / 124 | 3.0
Facility
3.0
AL AVG
3.5
Rank
#30 / 124 | - | 156 | A+ |
68
Facility
68
AL AVG
42
Rank
#10 / 126 | 2672 Equities LLC | $16.5M*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind. | $0.0k*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind. | 0%*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind. | 15143 | ||||
| Hunter Creek Health And Rehabilitation, LLC | NH PC SNF | Northport | 78
Facility
78
AL AVG
117
Rank
#107 / 135 |
98.7%
Facility
98.7%
AL AVG
81.3%
Rank
#2 / 104 | +21% | 4.32
Facility
4.32
AL AVG
4.37
Rank
#67 / 125 | +26% | -1% | $0
Facility
$0
AL AVG
$59.8k
Rank
#1 / 125 | 9
Facility
9
AL AVG
10.4
Rank
#52 / 124 | 3.0
Facility
3.0
AL AVG
3.5
Rank
#46 / 124 | - | 77 | - |
57
Facility
57
AL AVG
42
Rank
#36 / 126 | Casey Boyd | $8.3MFiscal year ending 06/2024
Facility
$8.3MFiscal year ending 06/2024
AL AVG
$11.3M
Rank
#77 / 108 | $4.1MFiscal year ending 06/2024
Facility
$4.1MFiscal year ending 06/2024
AL AVG
$5.7M
Rank
#80 / 108 | 49.5%Fiscal year ending 06/2024
Facility
49.5%Fiscal year ending 06/2024
AL AVG
53.1%
Rank
#65 / 107 | 15034 |
Rank badges are statewide: each nursing home is ranked against every AL nursing home we track that reports that metric, not just the 4 on this page. See how we rank facilities
Financial Assistance for
Nursing Home in Alabama
Heritage Residential Care Village is located in Tuscaloosa, Alabama.
Here are the financial assistance programs available to residents in Alabama.
Frequently Asked Questions about Heritage Residential Care Village
What neighborhood is Heritage Residential Care Village in?
Heritage Residential Care Village is in the Green Hills neighborhood of Tuscaloosa.
Is Heritage Residential Care Village in a walkable area?
Heritage Residential Care Village has a walk score of 27. Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.
What is the occupancy rate at Heritage Residential Care Village?
Heritage Residential Care Village's occupancy is 100%.
Are pets allowed at Heritage Residential Care Village?
No, Heritage Residential Care Village has a no-pet policy.
Who is the administrator of Heritage Residential Care Village?
Benjamin Edward Jackson is the administrator of Heritage Residential Care Village.
How many beds does Heritage Residential Care Village have?
Heritage Residential Care Village has 15 beds.
Has Heritage Residential Care Village had any deficiencies?
Heritage Residential Care Village has had 9 reported deficiencies according to records from AL Department of Health.
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