Hickory Village
Nursing Home · North Carolina, NC
Hickory Village
Nursing Home · North Carolina, NC
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Hickory Village accepts Medicaid.
Hickory Village is a 56-bed assisted living and memory care facility at 427 3rd Avenue S.E., Hickory, Catawba County, North Carolina. It provides 24-hour staffing, accepts Medicaid, and holds a 3-star state rating with housekeeping, transportation, restaurant-style dining, library, entertainment, and outdoor common areas.
A substantiated complaint investigation in September 2022 revealed critical resident protection failures. The facility failed to notify primary care provider and obtain mental health referrals for two of seven residents following allegations of resident-to-resident sexual assault involving Residents #6 and #7. The facility failed to immediately notify local social services and law enforcement, creating gaps in required protective response and oversight.
Healthcare coordination and fire safety infrastructure deficiencies characterize Hickory Village’s regulatory history. Over five years, the facility averaged 3.8 deficiencies annually, 27 percent better than North Carolina’s 5.2-deficiency benchmark. March 2024 annual survey documented failure to ensure referral and follow-up for speech therapy evaluation despite physician orders and multiple communications for one resident with difficulty swallowing. May 2025 follow-up construction survey found sprinkler system down due to leak and awaiting repair, creating ongoing fire safety risk.
Fire safety infrastructure failures recur across inspection cycles. September 2018 construction survey identified water gong non-functional in annual sprinkler system inspection, unsecured portable oxygen cylinder creating projectile hazard, gaps around conduit not firestopped, incomplete sprinkler escutcheon plate, non-functioning electrical lighting and exhaust ventilation in multiple areas, and missing individual towel bars for residents. October 2016 construction survey documented fire-resistance-rated wall patched with FRP board at several spots, commercial kitchen hood fire suppression system lacking required inspections and documentation since May 2016, corridor door wedged open, and inadequate exhaust ventilation in laundry. November 2016 follow-up confirmed fire-resistance-rated wall behind washer remained improperly patched.
No fines or license suspensions appear in the record.
Families should ask about corrections following the September 2022 resident-to-resident assault, mental health and physician communication protocols, fire system repairs, and oxygen cylinder storage.
56-bed community Rank #289 / 390Bed count — State benchmarkedThis home is ranked 289th out of 390 homes in North Carolina. Shows this facility's certified or reported bed count compared to other North Carolina SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score: 0 / 100 Rank #548 / 572Walk Score — State benchmarkedThis home is ranked 548th out of 572 homes in North Carolina. Shows how walkable this facility's neighborhood is compared to the average Walk Score across North Carolina SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
StatusActive
CountyCatawba
License NumberHAL-018-039
Secured Perimeter
Safety FeaturesAdditional Security Features
Accept Medicaid
Respite Care
24-Hour Staffing
Housekeeping
Transportation Services
Maintenance
Restaurant-Style Dining
Library
Entertainment Room
Outdoor Common Area
Food DescriptionDining plays an important role in each resident’s care plan. Meals are dietitian approved and designed to promote health and well-being.
Inspection History
In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.
Since 2016 · 10 years of data
19 deficiencies
19 inspections
0 penalties
11 inspections with deficiencies
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2016 vs. North Carolina state average
Overall vs. NC average
0 Worse
No metrics in this bucket.
6 Better
Metrics better than North Carolina average:
• Total deficiencies (59% below)
• Deficiencies per year (59% below)
• Deficiencies per inspection (55% below)
• Total inspections (10% below)
• Inspections with deficiencies (42% below)
• Inspection deficiency rate (36% below)
• Total deficiencies (59% below)
• Deficiencies per year (59% below)
• Deficiencies per inspection (55% below)
• Total inspections (10% below)
• Inspections with deficiencies (42% below)
• Inspection deficiency rate (36% below)
Latest Inspection
May 14, 2025
Follow Up
Deficiencies
| This Facility | NC Average | vs. NC Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 19 | 46 | This facility has 59% fewer total deficiencies than a typical North Carolina nursing home (19 vs. NC avg 46).↓ 59% better |
|
Deficiencies per year
Average deficiencies per year since 2016.
| 1.9 | 4.6 | This facility has 59% fewer deficiencies per year than a typical North Carolina nursing home (1.9 vs. NC avg 4.6).↓ 59% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 1 | 2.2 | This facility has 55% fewer deficiencies per inspection than a typical North Carolina nursing home (1 vs. NC avg 2.2).↓ 55% better |
Inspections
| This Facility | NC Average | vs. NC Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 19 | 21 | This facility has 10% fewer total inspections than a typical North Carolina nursing home (19 vs. NC avg 21).↓ 10% better |
|
Inspections with deficiencies
Inspections that resulted in at least one regulatory deficiency.
| 11 | 19 | This facility has 42% fewer inspections with deficiencies than a typical North Carolina nursing home (11 vs. NC avg 19).↓ 42% better |
|
Inspection deficiency rate
Percentage of inspections that resulted in at least one deficiency.
| 58% | 90% | This facility has 32 percentage points lower inspection deficiency rate than a typical North Carolina nursing home (58% vs. NC avg 90%).↓ 32% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on May 14, 2025, found a deficiency related to fire safety equipment, specifically that the sprinkler system was turned off due to a leak and awaiting repair. Earlier inspections showed a pattern of issues with fire safety equipment maintenance and resident care follow-up, including delays in speech therapy referrals and failures to notify authorities promptly after allegations of resident-to-resident sexual assault. Complaint investigations in 2022 included substantiated findings related to inadequate mental health referrals and notification procedures following the assault allegations. No fines, immediate jeopardy findings, or license actions were listed in the available reports. The facility’s inspection history shows ongoing challenges with fire safety maintenance and resident care coordination, with some issues persisting over multiple years.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsPlaces of interest near Hickory Village
4.5 miles from city center
Estimated distance in miles from Hickory's city center to Hickory Village's address, calculated via Google Maps.
Calculate Travel Distance to Hickory Village
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Financial Assistance for
Nursing Home in North Carolina
Hickory Village is located in Hickory, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.
Compare Nursing Home around North Carolina
The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.
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Frequently Asked Questions about Hickory Village
What is the license number of Hickory Village?
According to NC state health department records, Hickory Village's license number is HAL-018-039.
What is the overall rating for Hickory Village?
Hickory Village received a 3-star overall rating from the CMS (Centers for Medicare and Medicaid Services). This score combines results from staffing levels, quality measures, and health inspections.
How many beds does Hickory Village have?
Hickory Village has 56 beds.
Are there photos of Hickory Village?
Yes — there are 3 photos of Hickory Village in the photo gallery on this page.
What is the address of Hickory Village?
Hickory Village is located at 427 3rd Avenue S.E. Hickory, NC 28602.
What is the phone number of Hickory Village?
(828) 322-2230 will put you in contact with the team at Hickory Village.
What county is Hickory Village located in?
Hickory Village is in Catawba County.
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