Hidden Gem by Splendor Oaks Senior Living

Overview of Hidden Gem by Splendor Oaks Senior Living

Administered by Angela Chen, Hidden Gem by Splendor Oaks Senior Living is a small assisted living home in Roseville, California. The home is in a suburban area of Placer County near nature reserves, stores, and entertainment options. Kcl Quality Care LLC operates the single-story community, which has 6 beds and offers private rooms. It has been serving residents for 6 years.

Staff is available 24 hours a day to provide residents with personal support, continuous supervision, and security. Daily care includes help with activities such as grooming and medication management. Nurses are available for residents with higher-level needs, including dementia care and incontinence care. The home also provides transportation to medical appointments. Residents receive three home-cooked meals daily, along with snacks, creating a more homelike daily routine.

The surrounding neighborhood has a Walk Score of 60, which means it’s moderately walkable. Some errands can be completed on foot, with several amenities nearby. Mercy San Juan Medical Center is about 8.5 miles away, while central Roseville is roughly 2.8 miles from the home.

State inspections have mainly focused on administrative and paperwork matters, including staff documentation and licensing records. Reviews have not centered on concerns in medication management or direct resident care.

The home currently has 3 of its 6 beds occupied. Its smaller size offers a more intimate setting than a large community. This may appeal to families seeking closer staff-resident interaction and a quieter daily environment.

Bed community size
6-bed community Rank #1317 / 1644Bed count — State benchmarkedThis home is ranked 1317th out of 1644 homes in California for bed count. Shows this facility's certified or reported bed count compared to other California facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.
Years in operation
6 years in operation Rank #901 / 1497Years in operation — State benchmarkedThis home is ranked 901st out of 1497 homes in California for years in operation. Shows how long this facility has been in operation compared to other California facilities. Longer operating histories may benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
An established community with some operational experience and growing routines.
Walk Score
Walk Score: 60 / 100 Rank #1048 / 2087Walk Score — State benchmarkedThis home is ranked 1048th out of 2087 homes in California for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across California facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Occupancy

Occupancy rate
50%
Rank #1305 / 1492Occupancy rate — State benchmarkedThis home is ranked 1305th out of 1492 homes in California for occupancy. Shows this facility's occupancy rate versus the California average, with its Statewide rank out of 1492. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the California average: 72.8%
Occupied beds
3 / 6
Average occupied beds in California homes 87 beds

License Details

Facility TypeResidential Care Elderly
IssuanceJune 9, 2020
CountyPlacer

Ownership & Operating Entity

Hidden Gem by Splendor Oaks Senior Living is legally operated by Kcl Quality Care LLC, and administered by Angela Chen.

Contact Hidden Gem by Splendor Oaks Senior Living

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

Inspection Score Info A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. The score below shows how many points this facility sits above or below the typical California assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.

4 points above the California average for assisted living residences (81/100)

Rank #688 / 1400 in California Inspection Score — State benchmarked This home is ranked 688th out of 1400 homes in California for inspection score. Shows this facility's inspection score compared to the California average among 1400 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking. This is a proprietary Assisted Living Magazine score. Inspection score: 85 out of 100. Letter grade B. 4 points above the California average for assisted living residences (81/100)

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2020 vs. California state average
Overall vs. CA average 1 Worse Metrics worse than California average:
• Official inspections (50% above)
1 At Avg Metrics at California average:
• Moderate citations (Type B) (at CA avg)
7 Better Metrics better than California average:
• Total citations (40% below)
• Serious citations (Type A) (33% below)
• Citations per inspection (88% below)
• Total visits (13% below)
• Complaint visits (62% below)
• Other visits (57% below)
• Complaint investigations (70% below)

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityCA Averagevs. CA Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 610 This facility has 40% fewer total citations than a typical California assisted living residence (6 vs. CA avg 10).↓ 40% better
Serious citations (Type A) Info Citations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action. 23 This facility has 33% fewer serious citations (type a) than a typical California assisted living residence (2 vs. CA avg 3).↓ 33% better Rank #599 / 1159 Serious citations (Type A) — State benchmarked This home is ranked 599th out of 1159 homes in California for # of serious citations. Shows this facility's # of serious citations compared to the California average among 1159 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Moderate citations (Type B) Info Citations that do not pose an immediate risk but still represent a departure from required care or operational standards. 44 This facility has moderate citations (type b) in line with the California average (4 vs. CA avg 4).— At avg
Citations per inspection Info Average citations per inspection. 0.43.3 This facility has 88% fewer citations per inspection than a typical California assisted living residence (0.4 vs. CA avg 3.3).↓ 88% better

Inspections & Visits Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityCA Averagevs. CA Avg
Total visits Info Combined count of complaint visits, other regulatory visits, and official scheduled inspections. 1416 This facility has 13% fewer total visits than a typical California assisted living residence (14 vs. CA avg 16).↓ 13% better
Complaint visits Info On-site visits triggered by formal complaints filed by residents, families, or staff. 513 This facility has 62% fewer complaint visits than a typical California assisted living residence (5 vs. CA avg 13).↓ 62% better Rank #589 / 1386 Complaint visits — State benchmarked This home is ranked 589th out of 1386 homes in California for # of complaint visits. Shows this facility's # of complaint visits compared to the California average among 1386 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Other visits Info Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits. 37 This facility has 57% fewer other visits than a typical California assisted living residence (3 vs. CA avg 7).↓ 57% better
Official inspections Info Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards. 64 This facility has 50% more official inspections than a typical California assisted living residence (6 vs. CA avg 4).↑ 50% worse
Complaint investigations Info On-site investigations triggered by complaints filed with California regulators. 310 This facility has 70% fewer complaint investigations than a typical California assisted living residence (3 vs. CA avg 10).↓ 70% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The April 29, 2025 annual inspection found no deficiencies, with only one staff file missing a recent CPR certificate.
  • The September 30, 2025 inspection cited three deficiencies related to failure to transfer criminal record clearance, maintain property title or lease, and notify the Department of new administrator hiring.
  • The August 1, 2024 complaint investigation substantiated admission agreement violations, including failure to provide signed agreements and timely refunds, but found medication management and medical care allegations unsubstantiated.

What does this home offer?

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Housing Options: Private Rooms

Building type icon
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Building Type: Single-story

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Transportation Services

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Fitness and Recreation

Places of interest near Hidden Gem by Splendor Oaks Senior Living

Address 2.8 miles from city center Info Estimated distance in miles from Roseville's city center to Hidden Gem by Splendor Oaks Senior Living's address, calculated via Google Maps. — 8.49 miles to nearest hospital (Mercy San Juan Medical Center)

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Compare Assisted Living around Roseville

Info below is compiled from the CA Dept. of Social Services (CDSS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

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66.2% -Blue Oaks Property Tenant LLC And Oakmont Mgmt. GroupStudio / 1 Bed / 2 Bed
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3
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82.9% -Well Oak Tenant LLC And Oakmont Mgmt. Group LLCStudio / 1 Bed / 2 Bed
Eskaton Village Roseville
AL
IL
MC
Roseville (Blue Oaks)
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CA AVG 104
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84
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5
6
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AL
HOS
MC
RESC
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15
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No
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96
Facility 96
CA AVG 81
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0
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93.3% A+Roseberry Care, LLC & Exalt Living, LLC-
Hidden Gem by Splendor Oaks Senior Living
AL
Roseville (Stanford)
6
Facility 6
CA AVG 104
Rank #1317 / 1644
No
60
Facility 60
CA AVG 57
Rank #1048 / 2087
85
Facility 85
CA AVG 81
Rank #688 / 1400
6
5
Facility 5
CA AVG 13
Rank #589 / 1386
2
Facility 2
CA AVG 3
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6
Facility 6
CA AVG 13
Rank #901 / 1497
50.0% A+Kcl Quality Care LLCPrivate Rooms

Financial Assistance for
Assisted Living in California

Hidden Gem by Splendor Oaks Senior Living is located in Roseville, California.
Here are the financial assistance programs available to residents in California.

Get Financial aid guidance

Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+
General California resident, Medi-Cal eligible, nursing home risk.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
CA

County-managed; waitlists possible.

Benefits
In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+
General California resident, Medicaid-eligible or low-income.
Income Limits ~$1,732/month individual, Medi-Cal threshold
Asset Limits $2,000 individual
CA

Can hire family as caregivers.

Benefits
Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+
General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 38 counties; waitlists common.

Benefits
Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+
General California resident, own and live in home, 40% equity.
Income Limits (2025) ~$51,500/year household, adjusted annually
Asset Limits Equity-based; no strict asset cap.
CA

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits
Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled
General California resident, Medi-Cal-eligible, nursing home-eligible.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits
Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age
General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
CA

High demand in urban areas; complements IHSS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

Frequently Asked Questions about Hidden Gem by Splendor Oaks Senior Living

What neighborhood is Hidden Gem by Splendor Oaks Senior Living in?

Hidden Gem by Splendor Oaks Senior Living is in the Stanford neighborhood of Roseville.

Who is the owner of Hidden Gem by Splendor Oaks Senior Living?

Hidden Gem by Splendor Oaks Senior Living is legally operated by Kcl Quality Care LLC, and administered by Angela Chen.

Is Hidden Gem by Splendor Oaks Senior Living in a walkable area?

Hidden Gem by Splendor Oaks Senior Living has a walk score of 60. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the occupancy rate at Hidden Gem by Splendor Oaks Senior Living?

Hidden Gem by Splendor Oaks Senior Living's occupancy is 50%.

How long has Hidden Gem by Splendor Oaks Senior Living been in business?

Hidden Gem by Splendor Oaks Senior Living has been operating for approximately 6 years, based on available licensing and registration records.

Are pets allowed at Hidden Gem by Splendor Oaks Senior Living?

No, Hidden Gem by Splendor Oaks Senior Living has a no-pet policy.

Who is the administrator of Hidden Gem by Splendor Oaks Senior Living?

Angela Chen is the administrator of Hidden Gem by Splendor Oaks Senior Living.

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