Highland Palms Healthcare Center

Highland Palms Healthcare Center is a Nursing Home in California

Highland Palms Healthcare Center is a Nursing Home in California

Highland Palms Healthcare Center

7534 Palm Ave, Highland, CA 92346 View Map

Highland Palms Healthcare Center is a Nursing Home in California

Highland Palms Healthcare Center is a Nursing Home in California

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Overview of Highland Palms Healthcare Center

Highland Palms Healthcare Center is a trusted community situated near Loma Linda Medical Center in Highland, CA, that offers nursing care and rehabilitation. With top-notch care and assistance around the clock, residents receive personalized care tailored to their needs and preferences. As a Medicare and Medicaid-certified community, the community strives to provide the highest quality of life while staying on a budget.

Families are also welcome to visit their loved ones, especially with the community’s cozy and beautiful communal spaces. Here, residents enjoy delicious and healthy meals that cater to their dietary needs and preferences. The community is 4-star rated by the Centers for Medicaid and Medicare Services, ensuring a trustworthy and exceptional quality of care.

+1 909-862-0611

Managed by Daniel Driggs

Administrator

Daniel Driggs serves as the Administrator at Highland Palms Healthcare Center, leading the team dedicated to providing quality care. His leadership ensures residents receive attentive and compassionate support in a welcoming environment.

Home Information HIGHLAND PALMS HEALTHCARE CENTER
  • Occupancy levels track close to the statewide midpoint, indicating balanced availability. The facility operates with a larger bed count than most state competitors, supporting broader intake. Resident stays are comparable to other state facilities, implying stable turnover.

  • Home revenue lands near the state median, signaling steady but not standout inflows. Payroll outlays align with state averages, keeping staffing resources on par with peers. Total income exceeds the majority of state facilities, highlighting strong profitability.

  • Medicare nights lag behind other facilities, revealing limited Medicare demand. Medicaid nights sit above most state facilities, underscoring deep Title XIX coverage. Private pay nights lead the state, showing strong demand from market-rate residents.

Occupancy
Beds
99
Occupancy
90.5%
Total Bed Days Available
36135
Avg. Length of Stay
90 days
Avg. Residents per Day
92
Finance
Home Revenue
$16,635,318.00
Payroll Costs
$6,698,976.00
Profit
$3,939,366.00
Total Home Costs
$13,044,693.00
Payroll % of Revenue Info Percentage of home revenue spent on payroll costs.
40.3%
House Specifics:
CCN
56024
Owner Name
SIVAPALAN, SIVAKAMI
Rural vs. Urban
Urban
County
San Bernardino
Type of Control
Proprietary — Individual
Operations
Total Admissions
368
Total Discharges
370
% Medicaid Admissions
2%
% Medicare Admissions
45%
% Private Pay Admissions
54%
% Medicaid Discharges
1%
% Medicare Discharges
53%
% Private Pay Discharges
46%
Quality Ratings
Overall Rating Info CMS 5-star rating based on health inspections, staffing, and quality measures.
5 / 5
Health Inspection Rating Info Rating based on deficiencies found during state health inspections.
4 / 5
Staffing Rating Info Rating based on nurse staffing hours per resident per day.
2 / 5
QM Rating Info Quality Measures rating based on clinical outcomes for residents.
5 / 5
Nurse Hours / Resident / Day Info Total nurse staffing hours per resident per day.
3.17 hrs
Medicaid, Medicare & Private
Medicare Nights Info Number of resident nights paid by Medicare for short-term or rehab care.
1414
Medicaid Nights Info Resident nights covered by Medicaid for long-term care or support services.
12648
Free Market Nights Info Nights paid privately by residents or families, without Medicare/Medicaid coverage.
19281
Walk Score
Walk Score: 57 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

Additional licensing details

CMS Certification Number: 56024

What does this home offer?

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Accept Medicaid: Yes

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Housing Options: Private Rooms

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Building Type: Single-story

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Dining Services

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Housekeeping Services

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Exercise Programs

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Health Programs

Types of Care at Highland Palms Healthcare Center

Nursing Home
Contact Highland Palms Healthcare Center

Comparison Chart

The information below is reported by the California Department of Social Services and Department of Public Health.
Compare Nursing Homes around San Bernardino County
Arrowhead Springs Healthcare Center
SNF

24/7 care needed

San Bernardino
119
No
-
69
SANCHEZ GONZALEZ, YAMALIEL
94.4%
$15,186,114.00
$6,906,974.00
45.5%
106.50
5/5
4.5628
4/5
4/5
5/5
Private / Semi-Private Rooms
Highland Palms Healthcare Center
SNF

24/7 care needed

Highland
99
No
A+
57
SIVAPALAN, SIVAKAMI
90.5%
$16,635,318.00
$6,698,976.00
40.3%
91.50
5/5
3.1704
4/5
2/5
5/5
Private Rooms
Grand Terrace Health Care Center
SNF

24/7 care needed

Grand Terrace
59
No
-
67
-
93.2%
$14,655,630.00
$3,710,980.00
25.3%
51.30
4/5
4.1117
4/5
3/5
4/5
Private / Semi-Private Rooms
Loma Linda Post Acute
SNF

24/7 care needed

Loma Linda
83
No
-
39
CHANCELLOR HEALTH CARE INC
85.9%
$9,903,262.00
$4,662,503.00
47.1%
78.50
4/5
3.8491
4/5
3/5
3/5
Semi-Private Rooms
Valley Healthcare Center
SNF

24/7 care needed

San Bernardino
202
No
A+
60
VALE HOLDING COMPANY LLC
94.7%
$30,315,289.00
$11,459,975.00
37.8%
189.90
4/5
4.1836
3/5
4/5
5/5
Private / Semi-Private / 3 Bed Rooms

Places of interest near Highland Palms Healthcare Center

Address 2.1 miles from city center

Address 7534 Palm Ave, Highland, CA 92346

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

155
Total Staff
155
Employees
0
Contractors
39,240
Total Hours (Quarter)
61
Avg Staff/Day
7.1
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse97.3 No
Licensed Practical Nurse327.2 No
Certified Nursing Assistant807 No
Staff by Category
Administration
1 staff
4hs shift avg
Nursing Staff
123 staff
7.1hs shift avg
Physicians & Practitioners
1 staff
9.3hs shift avg
Therapy Services
23 staff
6.5hs shift avg
Activities & Recreation
2 staff
7.2hs shift avg
Social Services
0 staff
0hs shift avg
Dietary Services
3 staff
7.2hs shift avg
Other Services
2 staff
8.1hs shift avg
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant8008020,21291100%7
Licensed Practical Nurse320329,54891100%7.2
Speech Language Pathologist9092,0347582%7
Registered Nurse9091,56991100%7.3
RN Director of Nursing2021,1018593%7.3
Physical Therapy Aide6061,0916470%6.8
Dental Services Staff2021,0186470%8.1
Nurse Practitioner1016967582%9.3
Qualified Activities Professional1015126470%8
Other Dietary Services Staff1014326268%7
Dietitian2023935257%7.6
Respiratory Therapy Technician6063197077%4.1
Administrator1012566470%4
Therapeutic Recreation Specialist101391314%3
Physical Therapy Assistant2022267%3.1

Health Inspection History

Source: CMS Health Citations (Mar 2019 – Oct 2024)

9
Inspections
33
Total Citations
0
Critical (J-L)
0
Serious (G-I)
3.67
Citations/Inspection
Oct 2024
Last Inspection
Citation Severity Distribution
Minor (A-C)
0
Moderate (D-F)
33
Serious (G-I)
0
Critical (J-L)
0
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
8
24% of total
Pharmacy Services
5
15% of total
Abuse, Neglect & Exploitation
4
12% of total
Infection Control
3
9% of total
Resident Rights
3
9% of total
Citation Sources
Standard Inspections 27
Complaint Investigations 6
State Comparison (CA)
Avg Citations (State)
50.2
This Facility: 33
Avg Critical (State)
0.4
This Facility: 0
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Oct 31, 2024 D Infection ControlF0880 Corrected
Oct 31, 2024 D PharmacyF0755 Corrected
Oct 31, 2024 D PharmacyF0761 Corrected
Oct 31, 2024 D Quality of CareF0693 Corrected
Oct 31, 2024 D Quality of CareF0695 Corrected
Oct 31, 2024 D Care PlanningF0637 Corrected
Oct 31, 2024 D Care PlanningF0656 Corrected
Sep 26, 2024 D PharmacyF0761 Corrected
Aug 26, 2024 D Quality of CareF0684 Corrected
Jun 05, 2024 D Care PlanningF0656 Corrected
Feb 22, 2024 D Quality of CareF0684 Corrected
Nov 30, 2023 D Abuse/NeglectF0609 Corrected
Apr 12, 2023 D Resident RightsF0623 Corrected
Oct 28, 2022 D Infection ControlF0880 Corrected
Oct 28, 2022 F NutritionF0812 Corrected
Oct 28, 2022 D Quality of CareF0689 Corrected
Oct 28, 2022 D Quality of CareF0697 Corrected
Oct 28, 2022 D Care PlanningF0640 Corrected
Oct 28, 2022 D Care PlanningF0646 Corrected
Oct 28, 2022 D Care PlanningF0656 Corrected
Oct 28, 2022 E Care PlanningF0842 Corrected
Oct 28, 2022 D Resident RightsF0550 Corrected
Mar 07, 2019 D Abuse/NeglectF0607 Corrected
Mar 07, 2019 D Abuse/NeglectF0609 Corrected
Mar 07, 2019 D Abuse/NeglectF0610 Corrected
Mar 07, 2019 D Infection ControlF0880 Corrected
Mar 07, 2019 D PharmacyF0755 Corrected
Mar 07, 2019 D PharmacyF0761 Corrected
Mar 07, 2019 D Quality of CareF0677 Corrected
Mar 07, 2019 D Quality of CareF0689 Corrected
Mar 07, 2019 D Care PlanningF0656 Corrected
Mar 07, 2019 E Care PlanningF0842 Corrected
Mar 07, 2019 D Resident RightsF0557 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit LLC
Resident Census by Payment Source
93 Total Residents
Medicare 22 (23.7%)
Medicaid 18 (19.4%)
Private Pay/Other 53 (57%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
8.8 Score
32% worse than avg State avg: 6.6

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
6.0 Score
47% better than avg State avg: 11.3

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
5.5%
Lost Too Much Weight
0.9%
Urinary Tract Infection
0.0%
Depressive Symptoms
34.0%
Falls with Major Injury
0.0%
Pneumococcal Vaccine
100.0%
Antipsychotic Use
0.0%
Walking Ability Worsened
7.7%
Influenza Vaccine
100.0%
High Risk Residents with Pressure Ulcers
29.7%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
4.8%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
99.7% 6% better than avg State: 94.0%
Short-Stay Residents Who Received a New Antipsychotic Medication
0.0% 100% better than avg State: 1.5%
Influenza Vaccine
100.0% 7% better than avg State: 93.2%
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Guides for Better Senior Living

From costs to care, explore the most important topics to make informed decisions about your future.

Claim What’s Yours: Financial Aid for California Seniors

Program
State Program Name
Eligibility
Benefits
Multipurpose Senior Services Program
MSSP (Medi-Cal Waiver)
  • General: Age 65+, California resident, Medi-Cal eligible, nursing home risk.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • CA Specifics: County-managed; waitlists possible.
  • Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
In-Home Supportive Services (IHSS)
  • General: Age 65+, California resident, Medicaid-eligible or low-income.
  • Income Limits: ~$1,732/month (individual, Medi-Cal threshold).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Can hire family as caregivers.
  • Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
Multipurpose Senior Services Program (MSSP)
  • General: Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
  • Income Limits: ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Available in 38 counties; waitlists common.
  • Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
Property Tax Postponement Program (PTP)
  • General: Age 62+, California resident, own and live in home, 40% equity.
  • Income Limits (2025): ~$51,500/year (household, adjusted annually).
  • Asset Limits: Equity-based; no strict asset cap.
  • CA Specifics: Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
  • Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
Assisted Living Waiver (ALW)
CA ALW
  • General: Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
  • Income Limits: ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Available in 15 counties (e.g., LA, Sacramento); waitlists common.
  • Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
California CARES Program
CA CARES
  • General: Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
  • Income Limits: No strict limit; cost-sharing above ~$2,500/month threshold.
  • Asset Limits: Not applicable; need-based.
  • CA Specifics: High demand in urban areas; complements IHSS respite.
  • Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
Low-Income Home Energy Assistance Program (LIHEAP)
  • General: Age 60+ priority, California resident, low-income, utility/heating need.
  • Income Limits (2025): ~$2,510/month (200% of poverty level, individual).
  • Asset Limits: Not applicable; income-focused.
  • CA Specifics: High demand in inland/coastal extremes; weatherization capped at $5,000/home.
  • Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).

Claim What’s Yours Financial Aid for California Seniors

MSSP (Medi-Cal Waiver)

Multipurpose Senior Services Program

Requirements:
  • General:
    Age 65+, California resident, Medi-Cal eligible, nursing home risk.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • CA Specifics:
    County-managed; waitlists possible.
Benefits without Contact:
  • Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
California IHSS

In-Home Supportive Services (IHSS)

Requirements:
  • General:
    Age 65+, California resident, Medicaid-eligible or low-income.
  • Income Limits:
    ~$1,732/month (individual, Medi-Cal threshold).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Can hire family as caregivers.
Benefits without Contact:
  • Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
CA MSSP

Multipurpose Senior Services Program (MSSP)

Requirements:
  • General:
    Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
  • Income Limits:
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Available in 38 counties; waitlists common.
Benefits without Contact:
  • Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
CA PTP

Property Tax Postponement Program (PTP)

Requirements:
  • General:
    Age 62+, California resident, own and live in home, 40% equity.
  • Income Limits (2025):
    ~$51,500/year (household, adjusted annually).
  • Asset Limits:
    Equity-based; no strict asset cap.
  • CA Specifics:
    Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
Benefits without Contact:
  • Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
CA ALW

Assisted Living Waiver (ALW)

Requirements:
  • General:
    Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
  • Income Limits:
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Available in 15 counties (e.g., LA, Sacramento); waitlists common.
Benefits without Contact:
  • Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
CA CARES

California CARES Program

Requirements:
  • General:
    Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
  • Income Limits:
    No strict limit; cost-sharing above ~$2,500/month threshold.
  • Asset Limits:
    Not applicable; need-based.
  • CA Specifics:
    High demand in urban areas; complements IHSS respite.
Benefits without Contact:
  • Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
CA LIHEAP

Low-Income Home Energy Assistance Program (LIHEAP)

Requirements:
  • General:
    Age 60+ priority, California resident, low-income, utility/heating need.
  • Income Limits (2025):
    ~$2,510/month (200% of poverty level, individual).
  • Asset Limits:
    Not applicable; income-focused.
  • CA Specifics:
    High demand in inland/coastal extremes; weatherization capped at $5,000/home.
Benefits without Contact:
  • Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).
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