California average 12.5
Last Health inspection on Oct 2024

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Highland Palms Healthcare Center is a trusted community situated near Loma Linda Medical Center in Highland, CA, that offers nursing care and rehabilitation. With top-notch care and assistance around the clock, residents receive personalized care tailored to their needs and preferences. As a Medicare and Medicaid-certified community, the community strives to provide the highest quality of life while staying on a budget.
Families are also welcome to visit their loved ones, especially with the community’s cozy and beautiful communal spaces. Here, residents enjoy delicious and healthy meals that cater to their dietary needs and preferences. The community is 4-star rated by the Centers for Medicaid and Medicare Services, ensuring a trustworthy and exceptional quality of care.
Daniel Driggs serves as the Administrator at Highland Palms Healthcare Center, leading the team dedicated to providing quality care. His leadership ensures residents receive attentive and compassionate support in a welcoming environment.
Occupancy between 85% and 95% suggests balanced demand.
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
39% of new residents, usually for short-term rehab.
59% of new residents, often for short stays.
2% of new residents, often for long-term daily care.
Accept Medicaid: Yes
Housing Options: Private Rooms
Building Type: Single-story
Dining Services
Housekeeping Services
Exercise Programs
Health Programs
Ways to qualify for care at this community, including accepted programs.
This facility is certified for eligible Medicaid services.
This facility is certified for eligible Medicare services.
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
| Metric | This Facility | California Average | vs. California Avg |
|---|---|---|---|
|
Total visits
| 0 | 16 | This facility has 100% fewer total visits than a typical California facility (0 vs. California avg 16).↓ 100% better |
|
Complaint visits
| 0 | 13 | This facility has 100% fewer complaint visits than a typical California facility (0 vs. California avg 13).↓ 100% better |
|
Other visits
| 0 | 7 | This facility has 100% fewer other visits than a typical California facility (0 vs. California avg 7).↓ 100% better |
Highland Palms Healthcare Center’s inspection record is mixed, showing repeated deficiencies in care planning, medication management, and infection control through October 31, 2024. The most recent routine inspection cited seven deficiencies including failure to document condition changes, improper medication disposal, and lapses in infection control practices, while a substantiated complaint in November 2023 found failure to timely report suspected resident abuse. Earlier inspections also flagged unlocked medication storage, incomplete care plans, and inadequate monitoring of physician orders, indicating ongoing challenges in compliance.
Read the full state inspection reports, including specific deficiencies and facility responses.
Show Inspection ReportsCalifornia average 12.5
Last Health inspection on Oct 2024
California average 50.2
California average 4.65
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
27 of 33 citations resulted from standard inspections; and 6 of 33 resulted from complaint investigations.
California average: 0.4
California average: 1
Highland Palms Healthcare Center is located in Highland, California.
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2.1 miles from city center
Estimated distance in miles from Highland's city center to Highland Palms Healthcare Center's address, calculated via Google Maps.
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This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Manages medical care and health needs.
No contractors work on this role.
Assists with medical care and medications.
No contractors work on this role.
Helps with daily care and mobility.
No contractors work on this role.
Total hours from contractors
0 contractor hours this quarter
No contractor roles were reported this quarter.
| Certified Nursing Assistant | 80 | 0 | 80 | 20,212 | 91 | 100% | 7 |
| Licensed Practical Nurse | 32 | 0 | 32 | 9,548 | 91 | 100% | 7.2 |
| Speech Language Pathologist | 9 | 0 | 9 | 2,034 | 75 | 82% | 7 |
| Registered Nurse | 9 | 0 | 9 | 1,569 | 91 | 100% | 7.3 |
| RN Director of Nursing | 2 | 0 | 2 | 1,101 | 85 | 93% | 7.3 |
| Physical Therapy Aide | 6 | 0 | 6 | 1,091 | 64 | 70% | 6.8 |
| Dental Services Staff | 2 | 0 | 2 | 1,018 | 64 | 70% | 8.1 |
| Nurse Practitioner | 1 | 0 | 1 | 696 | 75 | 82% | 9.3 |
| Qualified Activities Professional | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Other Dietary Services Staff | 1 | 0 | 1 | 432 | 62 | 68% | 7 |
| Dietitian | 2 | 0 | 2 | 393 | 52 | 57% | 7.6 |
| Respiratory Therapy Technician | 6 | 0 | 6 | 319 | 70 | 77% | 4.1 |
| Administrator | 1 | 0 | 1 | 256 | 64 | 70% | 4 |
| Therapeutic Recreation Specialist | 1 | 0 | 1 | 39 | 13 | 14% | 3 |
| Physical Therapy Assistant | 2 | 0 | 2 | 22 | 6 | 7% | 3.1 |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
Penalties are imposed by CMS for violations of federal nursing home regulations.
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
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| Highland Palms Healthcare Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Highland (Cypress) | 99 | 93.2% | +10% | 3.17 | -32% | -25% | 0 | 33 | 3.7 | 0 | 92 | A+ | 57 | Sivapalan, Sivakami | $26.7M | $7.1M | 26.7% | 56024 | ||||
| Grand Terrace Health Care Center |
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| Loma Linda Post Acute |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Loma Linda | 64 | 79.7% | -6% | 3.85 | -30% | -9% | 0 | 29 | 3.2 | 0 | 79 | - | 39 | Chancellor Health Care Inc | $6.4M | $2.4M | 36.7% | 55299 | ||||
| Valley Healthcare Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | San Bernardino | 202 | 80.4% | -5% | 4.18 | -27% | -1% | 0 | 45 | 5.6 | 0 | 21 | A+ | 60 | Vale Holding Company Llc | $31.3M | $10.4M | 33.3% | 56389 |
Historical financial and operational data for Highland Palms Healthcare Center based on CMS SNF Cost Reports.
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