Total health inspections
9
California average 12.5
Last Health inspection on Oct 2024
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Highland Palms Healthcare Center
Nursing Home · San Bernardino County, CA
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Highland Palms Healthcare Center
Nursing Home · San Bernardino County, CA
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Highland Palms Healthcare Center accepts Medicaid, Medicare, and private pay.
Overview of Highland Palms Healthcare Center
Highland Palms Healthcare Center is a trusted community situated near Loma Linda Medical Center in Highland, CA, that offers nursing care and rehabilitation. With top-notch care and assistance around the clock, residents receive personalized care tailored to their needs and preferences. As a Medicare and Medicaid-certified community, the community strives to provide the highest quality of life while staying on a budget.
Families are also welcome to visit their loved ones, especially with the community’s cozy and beautiful communal spaces. Here, residents enjoy delicious and healthy meals that cater to their dietary needs and preferences. The community is 4-star rated by the Centers for Medicaid and Medicare Services, ensuring a trustworthy and exceptional quality of care.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 328th out of 346 homes in California. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 328th out of 346 homes in California. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 10m per day
Rank #328 / 346Nurse hours — State benchmarkedThis home is ranked 328th out of 346 homes in California. Shows adjusted nurse hours per resident per day benchmarked to the California average, with a ranking across 346 California SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
vs California avg
-28%
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 16m per day | ▼ 59% State avg: 39m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 1h 14m per day | ■ Avg State avg: 1h 13m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 32m per day | ▼ 4% State avg: 2h 39m per day · National avg: 2h 21m per day |
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 49m per day | ▼ 6% State avg: 4h 5m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 2m per day | ▼ 60% State avg: 5m per day · National avg: 4m per day |
|
RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 14m per day | ▼ 53% State avg: 30m per day · National avg: 29m per day |
Types of Care at Highland Palms Healthcare Center
Nursing Home
Capacity and availability
This home usually has limited availability
Occupancy between 85% and 95% suggests balanced demand.
Occupancy rate
93.2%
Rank #60 / 351Occupancy rate — State benchmarkedThis home is ranked 60th out of 351 homes in California. Shows this facility's occupancy rate versus the California average, with its Statewide rank out of 351. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
101 days
Occupancy rate
93.2%
Rank #60 / 351Occupancy rate — State benchmarkedThis home is ranked 60th out of 351 homes in California. Shows this facility's occupancy rate versus the California average, with its Statewide rank out of 351. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
101 days
Walk Score: 57 / 100 Rank #232 / 359Walk Score — State benchmarkedThis home is ranked 232nd out of 359 homes in California. Shows how walkable this facility's neighborhood is compared to the average Walk Score across California SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
Awards5-Star Medicare Rating
CMS Certification Number56024
Accept Medicaid
Accept Medicare
Rehabilitation Services
Respite Care
Doctor on Staff
24-Hour Staffing
Expansive Rehab Gym
Spacious Courtyards & Common Areas
Specific ProgramsShort-Term Rehabilitation, 24-Hour Skilled Nursing, Complex Wound Care
Operating HoursMonday – Friday: 8 am – 8 pm, Weekends: 9 am – 6 pm
Food DescriptionHighland Palms Healthcare Center provides personalized rehabilitation and nursing services in a caring environment.
Inspection History
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
Since 2019 · 7 years of data
34 citations
0 complaint visits
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2019 vs. California state average
Overall vs. CA average
2 Worse
Metrics worse than California average:
• Total citations (240% above)
• Citations per year (250% above) 3 Better Metrics better than California average:
• Total visits (100% below)
• Complaint visits (100% below)
• Other visits (100% below)
• Total citations (240% above)
• Citations per year (250% above) 3 Better Metrics better than California average:
• Total visits (100% below)
• Complaint visits (100% below)
• Other visits (100% below)
Latest Inspection
October 31, 2024
Routine
Citations
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 34 | 10 | This facility has 240% more total citations than a typical California nursing home (34 vs. CA avg 10).↑ 240% worse |
|
Citations per year
Average citations per year since 2019.
| 4.9 | 1.4 | This facility has 250% more citations per year than a typical California nursing home (4.9 vs. CA avg 1.4).↑ 250% worse |
Inspections & Visits
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total visits
Combined count of complaint visits, other regulatory visits, and official scheduled inspections.
| 0 | 16 | This facility has 100% fewer total visits than a typical California nursing home (0 vs. CA avg 16).↓ 100% better |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 0 | 13 | This facility has 100% fewer complaint visits than a typical California nursing home (0 vs. CA avg 13).↓ 100% better |
|
Other visits
Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.
| 0 | 7 | This facility has 100% fewer other visits than a typical California nursing home (0 vs. CA avg 7).↓ 100% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
Highland Palms Healthcare Center’s inspection record is mixed, showing repeated deficiencies in care planning, medication management, and infection control through October 31, 2024. The most recent routine inspection cited seven deficiencies including failure to document condition changes, improper medication disposal, and lapses in infection control practices, while a substantiated complaint in November 2023 found failure to timely report suspected resident abuse. Earlier inspections also flagged unlocked medication storage, incomplete care plans, and inadequate monitoring of physician orders, indicating ongoing challenges in compliance.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsHealth Inspection History
Inspections
Total health citations
33
Rank #132 / 354Health citations — State benchmarkedThis home is ranked 132nd out of 354 homes in California. Shows this facility's total health deficiency citations benchmarked to the California State average, with a ranking across all 354 CA SNFs. Lower citation counts earn a better rank.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
California average 50.2
Citations per inspection
3.67
Rank #130 / 354Citations per inspection — State benchmarkedThis home is ranked 130th out of 354 homes in California. Shows average deficiency citations per CMS inspection for this facility versus the California mean across 354 SNFs with citation data. Lower is better.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
California average 4.65
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
27 of 33 citations resulted from standard inspections; and 6 of 33 resulted from complaint investigations.
Breakdown of citation severity (last 7 years)
Critical Health citations
0
100% better than California averageCalifornia average: 0.4
Serious Health citations
0
100% better than California averageCalifornia average: 1
Citations history (last 7 years)
Infection Control moderate citation
Oct 31, 2024
Corrected
Pharmacy moderate citation
Oct 31, 2024
Corrected
Pharmacy moderate citation
Oct 31, 2024
Corrected
Quality of Care moderate citation
Oct 31, 2024
Corrected
Staffing Data
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Total staff
143
Employees
143
Contractors
0
Staff to resident ratio
1.54:1
1537534% better than California average
Avg staff/day
60
Average shift
7.1 hours
8% worse than California average
Total staff hours (quarter)
39,014
Nursing staff breakdown
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse
Manages medical care and health needs.
Total count
7
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
32
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.2 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.2 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
72
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.2 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.2 hoursNo contractors work on this role.
Contractor staffing
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
0%
0 contractor hours this quarter
No contractor roles were reported this quarter.
Staff by category
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 72 | 0 | 72 | 20,689 | 92 | 100% | 7.2 |
| Licensed Practical Nurse | 32 | 0 | 32 | 9,194 | 92 | 100% | 7.2 |
| Speech Language Pathologist | 9 | 0 | 9 | 1,919 | 69 | 75% | 6.3 |
| Registered Nurse | 7 | 0 | 7 | 1,580 | 92 | 100% | 7.6 |
| Physical Therapy Aide | 6 | 0 | 6 | 1,036 | 67 | 73% | 5.6 |
| RN Director of Nursing | 2 | 0 | 2 | 1,030 | 83 | 90% | 6.6 |
| Dental Services Staff | 2 | 0 | 2 | 950 | 63 | 68% | 8.1 |
| Nurse Practitioner | 1 | 0 | 1 | 528 | 65 | 71% | 8.1 |
| Dietitian | 1 | 0 | 1 | 485 | 59 | 64% | 8.2 |
| Other Dietary Services Staff | 1 | 0 | 1 | 466 | 60 | 65% | 7.8 |
| Physical Therapy Assistant | 2 | 0 | 2 | 378 | 54 | 59% | 7 |
| Respiratory Therapy Technician | 4 | 0 | 4 | 316 | 71 | 77% | 4.3 |
| Administrator | 1 | 0 | 1 | 256 | 64 | 70% | 4 |
| Qualified Activities Professional | 1 | 0 | 1 | 152 | 19 | 21% | 8 |
| Qualified Social Worker | 1 | 0 | 1 | 34 | 12 | 13% | 2.8 |
| Therapeutic Recreation Specialist | 1 | 0 | 1 | 3 | 1 | 1% | 3 |
72 Certified Nursing Assistant
% of Days
100%
32 Licensed Practical Nurse
% of Days
100%
9 Speech Language Pathologist
% of Days
75%
7 Registered Nurse
% of Days
100%
6 Physical Therapy Aide
% of Days
73%
2 RN Director of Nursing
% of Days
90%
2 Dental Services Staff
% of Days
68%
1 Nurse Practitioner
% of Days
71%
1 Dietitian
% of Days
64%
1 Other Dietary Services Staff
% of Days
65%
2 Physical Therapy Assistant
% of Days
59%
4 Respiratory Therapy Technician
% of Days
77%
1 Administrator
% of Days
70%
1 Qualified Activities Professional
% of Days
21%
1 Qualified Social Worker
% of Days
13%
1 Therapeutic Recreation Specialist
% of Days
1%
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.8
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.8
32% worse than California averageCalifornia average: 6.6
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
6.0
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
6.0
47% better than California averageCalifornia average: 11.3
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
5.5%
Percent of long-stay residents whose need for help with daily activities has increased
5.5%
50% better than California averageCalifornia average: 11.1%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
7.7%
Percent of long-stay residents whose ability to move independently worsened
7.7%
36% better than California averageCalifornia average: 12.0%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
4.8%
Percent of low risk long-stay residents who lose control of their bowels or bladder
4.8%
57% better than California averageCalifornia average: 11.3%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
0.0%
Percent of long-stay residents experiencing one or more falls with major injury
0.0%
100% better than California averageCalifornia average: 1.7%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
29.7%
Percent of long-stay high risk residents with pressure ulcers
29.7%
500% worse than California averageCalifornia average: 5.0%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than California averageCalifornia average: 1.2%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
0.9%
Percent of long-stay residents who lose too much weight
0.9%
80% better than California averageCalifornia average: 4.2%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
34.0%
Percent of long-stay residents who have depressive symptoms
34.0%
407% worse than California averageCalifornia average: 6.7%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
0.0%
Percent of long-stay residents who received an antipsychotic medication
0.0%
100% better than California averageCalifornia average: 10.1%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with California averageCalifornia average: 98.5%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
In line with California averageCalifornia average: 98.2%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
3.06
Number of hospitalizations per 1,000 long-stay resident days.
3.06
36% worse than California averageCalifornia average: 2.25
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.02
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.02
36% better than California averageCalifornia average: 1.59
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.7%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.7%
6% better than California averageCalifornia average: 94.0%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than California averageCalifornia average: 1.5%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
7% better than California averageCalifornia average: 93.2%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
21.4%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
21.4%
8% better than California averageCalifornia average: 23.2%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
11.9%
Percentage of short-stay residents who had an outpatient emergency department visit.
11.9%
6% worse than California averageCalifornia average: 11.2%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than California averageCalifornia average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
63.1%
Percentage of residents at or above expected ability to care for themselves at discharge.
63.1%
17% better than California averageCalifornia average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
50.1%
Rate of successful return to home or community from a skilled nursing facility.
50.1%
In line with California averageCalifornia average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Breakdown by payment type
Medicare
39% of new residents, usually for short-term rehab.
Typical stay
2 - 3 months
Private pay
59% of new residents, often for short stays.
Typical stay
3 - 4 months
Medicaid
2% of new residents, often for long-term daily care.
Typical stay
9 - 10 months
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
93
Medicare
22
23.7% of residents
Medicaid
18
19.4% of residents
Private pay or other
53
57% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Financial Trends
Historical financial and operational data for Highland Palms Healthcare Center based on CMS SNF Cost Reports.
Occupancy Rate
93.2%
↑ 0.9pp vs 2022
Net Income
$4.5M
↑ ~$566.7K vs 2022
Total Payroll
$8.2M
↑ ~$463.2K vs 2022
Profit Margin
16.9%
↓ 6.8pp vs 2022
Finances and operations
Privately-owned community
Home revenue
$26.7M
Profit
$4.5M
Privately-owned community
Home revenue
$26.7M Rank #84 / 347Revenue — State benchmarkedThis home is ranked 84th out of 347 homes in California. Shows this facility's annual revenue compared to the California SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Profit
$4.5M
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #185 / 347Payroll — State benchmarkedThis home is ranked 185th out of 347 homes in California. Shows total annual staff payroll benchmarked to the California average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$8.2M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #185 / 347Payroll — State benchmarkedThis home is ranked 185th out of 347 homes in California. Shows total annual staff payroll benchmarked to the California average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$14.0M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$22.2M
What does this home offer?
Housing Options: Private Rooms
Building Type: Single-story
Dining Services
Housekeeping Services
Exercise Programs
Health Programs
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Daniel Driggs serves as the Administrator at Highland Palms Healthcare Center, leading the team dedicated to providing quality care. His leadership ensures residents receive attentive and compassionate support in a welcoming environment.
Places of interest near Highland Palms Healthcare Center
2.1 miles from city center
Estimated distance in miles from Highland's city center to Highland Palms Healthcare Center's address, calculated via Google Maps.
Calculate Travel Distance to Highland Palms Healthcare Center
Add your location
Financial Assistance for
Nursing Home in California
Highland Palms Healthcare Center is located in Highland, California.
Here are the financial assistance programs available to residents in California.
Compare Nursing Home around San Bernardino County
The information below is reported by the California Department of Social Services and Department of Public Health.
Filter by care type
| Arrowhead Springs Healthcare Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | San Bernardino (Perris Hills) | 119 | 87.3% | +3% | 4.56 | -18% | +8% | $0 | 32 | 3.6 | - | 107 | - | 69 | Yamaliel Sanchez Gonzalez | $19.7M | $8.9M | 45% | 55708 | ||||
| Hillcrest Care |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Arrowhead Farms | 6 | 100.0% | +18% | 4.70 | -79% | +11% | $0 | 21 | 5.3 | - | 47 | - | 29 | Red Willow County Hillcrest Nursing Home | $7.5M | $5.3M | 70.4% | 555890 | ||||
| Highland Palms Healthcare Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Highland (Cypress) | 99 | 93.2% | +10% | 3.17 | -43% | -25% | $0 | 33 | 3.7 | - | 92 | A+ | 57 | Sivakami Sivapalan | $26.7M | $8.2M | 30.7% | 56024 | ||||
| Grand Terrace Health Care Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Grand Terrace | 59 | 90.5% | +7% | 4.11 | +17% | -3% | $0 | 30 | 7.5 | 1 | 51 | - | 67 | - | $10.4M | $5.2M | 49.4% | 55129 | ||||
| Loma Linda Post Acute |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Loma Linda | 64 | 79.7% | -6% | 3.85 | -5% | -9% | $0 | 29 | 3.2 | - | 79 | - | 39 | Chancellor Health Care Inc | $6.4M | $2.8M | 43.5% | 55299 |
Frequently Asked Questions about Highland Palms Healthcare Center
What neighborhood is Highland Palms Healthcare Center in?
Highland Palms Healthcare Center is in the Cypress neighborhood of Highland.
Is Highland Palms Healthcare Center in a walkable area?
Highland Palms Healthcare Center has a walk score of 57. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
Are there photos of Highland Palms Healthcare Center?
Yes — there are 16 photos of Highland Palms Healthcare Center in the photo gallery on this page.
What is the address of Highland Palms Healthcare Center?
Highland Palms Healthcare Center is located at 7534 Palm Ave, Highland, CA 92346.
What is the phone number of Highland Palms Healthcare Center?
(909) 862-0611 will put you in contact with the team at Highland Palms Healthcare Center.
Is Highland Palms Healthcare Center Medicare or Medicaid certified?
Yes — Highland Palms Healthcare Center is a CMS-certified provider of Medicare and Medicaid.
Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Contact Us
Published on
Updated on
Feedback
Write a review for Highland Palms Healthcare Center
Rate your overall experience with this community
Explore Open Rooms
1
Contact details
2
What type of senior care service are you looking for?
3
What budget do you have in mind for senior care?
4
How soon do you need to find care?
5
Additional details
Thank you for your interest!
Our team will be in touch shortly to help with next steps.
Need Help?
Let us help you or a loved one find the perfect senior home.
