Total health inspections
8
California average 12.5
Last Health inspection on Jul 2025
Mostly long-term care residents
Most residents stay for extended periods and receive ongoing daily care.
Valley Healthcare Center
Nursing Home · San Bernardino County, CA
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Valley Healthcare Center
Nursing Home · San Bernardino County, CA
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Valley Healthcare Center accepts Medicare, Medicaid, and private pay.
Overview of Valley Healthcare Center
Conveniently located near trusted hospitals like Loma Linda University Medical Center and Community Hospital of San Bernardino in San Bernardino, CA, Valley Healthcare Center is an esteemed community that offers short-term and long-term care. Featuring 109 cozy and specially designed accommodations, the community ensures comfort and safety, especially with top-notch care and assistance tailored to residents’ special needs. Medicare is also accepted in the community, easing residents’ financial challenges.
With state-of-the-art amenities and innovative approaches, residents keep peace of mind and enjoy the highest quality of life. The community also offers continued care from home to ensure a worry-free recovery. Mealtimes are also something to look forward to, with delightful and healthy meals catering to residents’ dietary needs and preferences. Find the care you need with the community’s wide range of care and round-the-clock assistance.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 137th out of 346 homes in California. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 137th out of 346 homes in California. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
4h 11m per day
Rank #137 / 346Nurse hours — State benchmarkedThis home is ranked 137th out of 346 homes in California. Shows adjusted nurse hours per resident per day benchmarked to the California average, with a ranking across 346 California SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
vs California avg
-4%
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 37m per day | ▼ 12% State avg: 4h 5m per day · National avg: 3h 26m per day |
Types of Care at Valley Healthcare Center
Nursing Home
Capacity and availability
This home usually has availability
Occupancy lower than 85% suggests more openings may be available.
Occupancy rate
80.4%
Rank #231 / 351Occupancy rate — State benchmarkedThis home is ranked 231st out of 351 homes in California. Shows this facility's occupancy rate versus the California average, with its Statewide rank out of 351. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
209 days
Occupancy rate
80.4%
Rank #231 / 351Occupancy rate — State benchmarkedThis home is ranked 231st out of 351 homes in California. Shows this facility's occupancy rate versus the California average, with its Statewide rank out of 351. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
209 days
Walk Score: 60 / 100 Rank #210 / 359Walk Score — State benchmarkedThis home is ranked 210th out of 359 homes in California. Shows how walkable this facility's neighborhood is compared to the average Walk Score across California SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
CMS Certification Number56389
Health Inspection History
Inspections
Total health citations
45
Rank #199 / 354Health citations — State benchmarkedThis home is ranked 199th out of 354 homes in California. Shows this facility's total health deficiency citations benchmarked to the California State average, with a ranking across all 354 CA SNFs. Lower citation counts earn a better rank.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
California average 50.2
Citations per inspection
5.62
Rank #277 / 354Citations per inspection — State benchmarkedThis home is ranked 277th out of 354 homes in California. Shows average deficiency citations per CMS inspection for this facility versus the California mean across 354 SNFs with citation data. Lower is better.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
California average 4.65
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
37 of 45 citations resulted from standard inspections; and 8 of 45 resulted from complaint investigations.
Breakdown of citation severity (last 4 years)
Critical Health citations
0
100% better than California averageCalifornia average: 0.4
Serious Health citations
0
100% better than California averageCalifornia average: 1
Citations history (last 4 years)
Environmental moderate citation
Jul 25, 2025
Corrected
Environmental moderate citation
Jul 25, 2025
Corrected
Infection Control moderate citation
Jul 25, 2025
Corrected
Nutrition moderate citation
Jul 25, 2025
Corrected
Staffing Data
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Total staff
440
Employees
146
Contractors
294
Staff to resident ratio
2.34:1
2340326% better than California average
Avg staff/day
107
Average shift
7.5 hours
0% compared with California average
Total staff hours (quarter)
73,818
Nursing staff breakdown
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse
Manages medical care and health needs.
Total count
33
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.4 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.4 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
96
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.5 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.5 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
280
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.4 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.4 hoursThis role is partially covered by contractors.
Contractor staffing
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
29.7%
21,951 contractor hours this quarter
Certified Nursing Assistant: 201
Licensed Practical Nurse: 69
Registered Nurse: 18
Physical Therapy Assistant: 2
Respiratory Therapy Technician: 2
Qualified Social Worker: 2
Staff by category
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 79 | 201 | 280 | 43,973 | 92 | 100% | 7.4 |
| Licensed Practical Nurse | 27 | 69 | 96 | 15,129 | 92 | 100% | 7.5 |
| Registered Nurse | 15 | 18 | 33 | 4,677 | 92 | 100% | 7.4 |
| Other Dietary Services Staff | 9 | 0 | 9 | 2,328 | 92 | 100% | 7.6 |
| RN Director of Nursing | 4 | 0 | 4 | 1,850 | 68 | 74% | 8 |
| Dental Services Staff | 3 | 0 | 3 | 1,471 | 74 | 80% | 8 |
| Speech Language Pathologist | 2 | 0 | 2 | 758 | 67 | 73% | 7.4 |
| Physical Therapy Assistant | 0 | 2 | 2 | 739 | 73 | 79% | 6.8 |
| Clinical Nurse Specialist | 3 | 0 | 3 | 498 | 52 | 57% | 6.9 |
| Occupational Therapy Aide | 1 | 0 | 1 | 488 | 61 | 66% | 8 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 467 | 59 | 64% | 7.9 |
| Nurse Practitioner | 1 | 0 | 1 | 456 | 57 | 62% | 8 |
| Dietitian | 1 | 0 | 1 | 440 | 55 | 60% | 8 |
| Administrator | 1 | 0 | 1 | 392 | 49 | 53% | 8 |
| Qualified Social Worker | 0 | 2 | 2 | 153 | 18 | 20% | 8 |
280 Certified Nursing Assistant
% of Days
100%
96 Licensed Practical Nurse
% of Days
100%
33 Registered Nurse
% of Days
100%
9 Other Dietary Services Staff
% of Days
100%
4 RN Director of Nursing
% of Days
74%
3 Dental Services Staff
% of Days
80%
2 Speech Language Pathologist
% of Days
73%
2 Physical Therapy Assistant
% of Days
79%
3 Clinical Nurse Specialist
% of Days
57%
1 Occupational Therapy Aide
% of Days
66%
2 Respiratory Therapy Technician
% of Days
64%
1 Nurse Practitioner
% of Days
62%
1 Dietitian
% of Days
60%
1 Administrator
% of Days
53%
2 Qualified Social Worker
% of Days
20%
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
4.8
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
4.8
28% better than California averageCalifornia average: 6.6
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
6.0
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
6.0
47% better than California averageCalifornia average: 11.3
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
4.3%
Percent of long-stay residents whose need for help with daily activities has increased
4.3%
61% better than California averageCalifornia average: 11.1%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
9.1%
Percent of long-stay residents whose ability to move independently worsened
9.1%
24% better than California averageCalifornia average: 12.0%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
4.6%
Percent of low risk long-stay residents who lose control of their bowels or bladder
4.6%
59% better than California averageCalifornia average: 11.3%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
1.4%
Percent of long-stay residents experiencing one or more falls with major injury
1.4%
15% better than California averageCalifornia average: 1.7%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
3.5%
Percent of long-stay high risk residents with pressure ulcers
3.5%
29% better than California averageCalifornia average: 5.0%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than California averageCalifornia average: 1.2%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
5.5%
Percent of long-stay residents who lose too much weight
5.5%
31% worse than California averageCalifornia average: 4.2%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.0%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than California averageCalifornia average: 6.7%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
15.8%
Percent of long-stay residents who received an antipsychotic medication
15.8%
57% worse than California averageCalifornia average: 10.1%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.9%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.9%
In line with California averageCalifornia average: 98.5%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
In line with California averageCalifornia average: 98.2%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
1.14
Number of hospitalizations per 1,000 long-stay resident days.
1.14
49% better than California averageCalifornia average: 2.25
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.97
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.97
39% better than California averageCalifornia average: 1.59
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
6% better than California averageCalifornia average: 94.0%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than California averageCalifornia average: 1.5%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
7% better than California averageCalifornia average: 93.2%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than California averageCalifornia average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
8.6%
Percentage of residents at or above expected ability to care for themselves at discharge.
8.6%
84% worse than California averageCalifornia average: 53.7%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Breakdown by payment type
Medicare
26% of new residents, usually for short-term rehab.
Typical stay
2 months
Private pay
26% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
48% of new residents, often for long-term daily care.
Typical stay
1 - 2 years
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
188
Medicare
4
2.1% of residents
Medicaid
164
87.2% of residents
Private pay or other
20
10.6% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Nurse Aide Training
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Financial Trends
Historical financial and operational data for Valley Healthcare Center based on CMS SNF Cost Reports.
Occupancy Rate
80.4%
↓ 6.9pp vs 2022
Net Income
-$2.5M
↓ ~$1.3M vs 2022
Total Payroll
$15.2M
↑ ~$196.7K vs 2022
Profit Margin
-8.3%
↓ 4.3pp vs 2022
Finances and operations
Privately-owned community
Home revenue
$31.3M
Operating loss
-$2.5M
Privately-owned community
Home revenue
$31.3M Rank #54 / 347Revenue — State benchmarkedThis home is ranked 54th out of 347 homes in California. Shows this facility's annual revenue compared to the California SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Operating loss
-$2.5M
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #25 / 347Payroll — State benchmarkedThis home is ranked 25th out of 347 homes in California. Shows total annual staff payroll benchmarked to the California average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$15.2M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #25 / 347Payroll — State benchmarkedThis home is ranked 25th out of 347 homes in California. Shows total annual staff payroll benchmarked to the California average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$18.7M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$33.8M
What does this home offer?
Housing Options: Private / Semi-Private / 3 Bed Rooms
Building Type: Single-story
Dining Services
Beauty Services
Recreational Activities
Health Programs
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Places of interest near Valley Healthcare Center
2.0 miles from city center
Estimated distance in miles from San Bernardino's city center to Valley Healthcare Center's address, calculated via Google Maps.
Calculate Travel Distance to Valley Healthcare Center
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Financial Assistance for
Nursing Home in California
Valley Healthcare Center is located in San Bernardino, California.
Here are the financial assistance programs available to residents in California.
Compare Nursing Home around San Bernardino County
The information below is reported by the California Department of Social Services and Department of Public Health.
Filter by care type
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NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | San Bernardino (Perris Hills) | 119 | 87.3% | +3% | 4.56 | -18% | +8% | $0 | 32 | 3.6 | - | 107 | - | 69 | Yamaliel Sanchez Gonzalez | $19.7M | $8.9M | 45% | 55708 | ||||
| Hillcrest Care |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Arrowhead Farms | 6 | 100.0% | +18% | 4.70 | -79% | +11% | $0 | 21 | 5.3 | - | 47 | - | 29 | Red Willow County Hillcrest Nursing Home | $7.5M | $5.3M | 70.4% | 555890 | ||||
| Highland Palms Healthcare Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Highland (Cypress) | 99 | 93.2% | +10% | 3.17 | -43% | -25% | $0 | 33 | 3.7 | - | 92 | A+ | 57 | Sivakami Sivapalan | $26.7M | $8.2M | 30.7% | 56024 | ||||
| Grand Terrace Health Care Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Grand Terrace | 59 | 90.5% | +7% | 4.11 | +17% | -3% | $0 | 30 | 7.5 | 1 | 51 | - | 67 | - | $10.4M | $5.2M | 49.4% | 55129 | ||||
| Valley Healthcare Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | San Bernardino | 202 | 80.4% | -5% | 4.18 | -12% | -1% | $0 | 45 | 5.6 | - | 21 | A+ | 60 | Vale Holding Company LLC | $31.3M | $15.2M | 48.5% | 56389 |
Frequently Asked Questions about Valley Healthcare Center
Is Valley Healthcare Center in a walkable area?
Valley Healthcare Center has a walk score of 60. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
What is the address of Valley Healthcare Center?
Valley Healthcare Center is located at 1680 N Waterman Ave, San Bernardino, CA 92404.
What is the phone number of Valley Healthcare Center?
(909) 886-5291 will put you in contact with the team at Valley Healthcare Center.
Is Valley Healthcare Center Medicare or Medicaid certified?
Yes — Valley Healthcare Center is a CMS-certified provider of Medicare and Medicaid.
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