Total health inspections
7
Texas average 7.4
Last Health inspection on Mar 2025
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Nursing Home
Highland Pines Nursing and Rehabilitation Center
Overview of Highland Pines Nursing and Rehabilitation Center
Highland Pines Nursing and Rehabilitation Center, in the heart of Longview, Texas, is a haven for senior residents who are looking for compassionate care and dedicated rehabilitation services. Here, complex medical needs such as wound care, diabetes management, enteral feeding, and respiratory treatments are expertly addressed. Highland Pines prides itself on maintaining a high patient-to-therapist ratio, fostering a nurturing environment that celebrates progress. Notably, guests often experience remarkable recovery within three weeks, a testament to the center’s robust and intensive rehabilitation program. With a longstanding legacy, this esteemed center is deeply attuned to the evolving needs of its community, prioritizing safety and well-being throughout its facility.
Highland Pines offers its residents skilled nursing care around the clock. Whether individuals require short-term rehabilitation or long-term support, the committed team ensures each person receives personalized attention. More than just a facility, Highland Pines Nursing and Rehabilitation Center embodies a sense of family—a place where resilience meets, laughter, stories are shared, and hope flourishes. Situated in the heart of Texas, this community embraces its seniors wholeheartedly. The facility boasts state-of-the-art rehab gyms resonating with determination, where patients diligently work towards regaining their independence.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
171
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
64.2%
Residents per day (avg)
99
Occupancy rate
64.2%
Residents per day (avg)
99
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Post-acute recovery
Temporary care
Transitional stays
Breakdown by payment type
Medicare
24% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
60% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
16% of new residents, often for long-term daily care.
Typical stay
2 years
Finances and operations
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$11.2M
Operating loss
-$60.2K
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$11,154,181.00
Operating loss
$-60,245.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.6M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$6.6M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$11.2M
Walk Score: 53 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
About this community
Care Services
Doctor on Staff
Nursing Services
Rehabilitation Services
Respite Care
Skilled Nursing
24-Hour Staffing
Amenities & Lifestyle
Programs & Activities
Specific Programs
Health Care, Activities, Social Services, Wound Care, Rehabilitation, Dietary and Nutritional Needs Management
Operating Hours
24/7
Dining & Nutrition
Food Description
Meals are nutritionally balanced and meet medical and faith-based food requirements.
Meals Included
Yes
Types of Care at Highland Pines Nursing and Rehabilitation Center
Skilled Nursing
Respite Care
Health Inspection History
Inspections
Total health citations
48
Citations per inspection
6.86
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
26 of 48 citations resulted from standard inspections; 5 of 48 resulted from complaint investigations; and 17 of 48 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
1
1
50% better than Texas averageTexas average: 2
Serious Health citations
0
0
100% better than Texas averageTexas average: 0.4
1 critical citation
0 serious citations
47 moderate citations
0 minor citations
Citations history (last 3 years)
Abuse/Neglect moderate citation
Mar 04, 2025
Corrected
Abuse/Neglect moderate citation
Oct 17, 2024
Corrected
Abuse/Neglect moderate citation
Oct 17, 2024
Corrected
Infection Control moderate citation
Oct 17, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Longview
The information below is reported by the Texas Health and Human Services Commission.
EdenHill Communities
-7%
+27%
-33%
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IL
Independent Living For self-sufficient seniors seeking community and minimal assistance.
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
Nursing Homes 24/7 care needed
New Braunfels
184
A-
5
EDEN HOME INC
42.3%
$22,725,741.00
$14,086,488.00
62%
84.10
4.5945
2
16
2
-7%+27%-33%-
Highland Pines Nursing and Rehabilitation Center
-24%
+3%
+1%
SNF
Nursing Homes 24/7 care needed
RC
Respite Care
Longview
171
-
53
HP NURSING & REHAB LLC
64.2%
$11,094,025.00
$4,598,694.00
41.5%
98.90
3.7516
1
48
1
-24%+3%+1%-
Longview Hill Nursing Center and Rehabilitation
+41%
+6%
-12%
HC
Home Care
HC
Hospice Care
SNF
Nursing Homes 24/7 care needed
RC
Respite Care
Longview
198
A+
42
REGENCY IHS OF LONGVIEW LLC
55.6%
$8,640,963.00
$4,999,446.00
57.9%
113.50
3.8460
5
69
7
+41%+6%-12%-
Whispering Pines Lodge
+6%
+9%
HC
Hospice Care
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
Nursing Homes 24/7 care needed
RC
Respite Care
Longview
-
-
-
-
69.2%
$7,311,110.00
$3,836,698.00
52.5%
66
3.8494
6
-
-
+6%+9%Private / Shared Rooms
Treviso Transitional Care
-20%
-4%
-20%
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
SNF
Nursing Homes 24/7 care needed
Longview
140
-
32
HMG PARK MANOR OF LONGVIEW, LLC
50.5%
$10,135,670.00
$2,498,283.00
24.6%
97
3.4784
1
51
4
-20%-4%-20%-
EdenHill Communities
Type of care:
AL
IL
MC
SNF
Community:
New Braunfels
Bed Count:
184
Operator:
EDEN HOME INC
CCN:
455618
Occupancy:
42.3%
Home Revenue:
$22,725,741.00
Payroll Costs:
$14,086,488.00
Payroll %:
62%
Avg Residents/Day:
84.10
Overall Rating:
Adj Nurse Hours:
4.5945
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
2
Citations:
16
Severe Citations:
2
RN share vs State Avg:
-7%
-7%
Staffing vs State Avg:
+27%
+27%
Occupancy vs State Avg:
-33%
-33%
Highland Pines Nursing and Rehabilitation Center
Type of care:
SNF
RC
Community:
Longview
Bed Count:
171
Operator:
HP NURSING & REHAB LLC
CCN:
675133
Occupancy:
64.2%
Home Revenue:
$11,094,025.00
Payroll Costs:
$4,598,694.00
Payroll %:
41.5%
Avg Residents/Day:
98.90
Overall Rating:
Adj Nurse Hours:
3.7516
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Citations:
48
Severe Citations:
1
RN share vs State Avg:
-24%
-24%
Staffing vs State Avg:
+3%
+3%
Occupancy vs State Avg:
+1%
+1%
Longview Hill Nursing Center and Rehabilitation
Type of care:
HC
HC
SNF
RC
Community:
Longview
Bed Count:
198
Operator:
REGENCY IHS OF LONGVIEW LLC
CCN:
455684
Occupancy:
55.6%
Home Revenue:
$8,640,963.00
Payroll Costs:
$4,999,446.00
Payroll %:
57.9%
Avg Residents/Day:
113.50
Overall Rating:
Adj Nurse Hours:
3.8460
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
5
Citations:
69
Severe Citations:
7
RN share vs State Avg:
+41%
+41%
Staffing vs State Avg:
+6%
+6%
Occupancy vs State Avg:
-12%
-12%
Whispering Pines Lodge
Type of care:
HC
MC
SNF
RC
Community:
Longview
CCN:
675386
Occupancy:
69.2%
Home Revenue:
$7,311,110.00
Payroll Costs:
$3,836,698.00
Payroll %:
52.5%
Avg Residents/Day:
66
Overall Rating:
Adj Nurse Hours:
3.8494
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
6
Staffing vs State Avg:
+6%
+6%
Occupancy vs State Avg:
+9%
+9%
Bed Options:
Private / Shared Rooms
Treviso Transitional Care
Type of care:
AL
SNF
Community:
Longview
Bed Count:
140
Operator:
HMG PARK MANOR OF LONGVIEW, LLC
CCN:
676368
Occupancy:
50.5%
Home Revenue:
$10,135,670.00
Payroll Costs:
$2,498,283.00
Payroll %:
24.6%
Avg Residents/Day:
97
Overall Rating:
Adj Nurse Hours:
3.4784
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Citations:
51
Severe Citations:
4
RN share vs State Avg:
-20%
-20%
Staffing vs State Avg:
-4%
-4%
Occupancy vs State Avg:
-20%
-20%Places of interest near Highland Pines Nursing and Rehabilitation Center
1.0 miles from city center — 0.11 miles to nearest hospital (Texas Oncology-Longview Cancer Center)
1100 Fourth St, Longview, TX 75601
Calculate Travel Distance to Highland Pines Nursing and Rehabilitation Center
Add your location
Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
140
Total Staff
126
Employees
14
Contractors
43,426
Total Hours (Quarter)
56
Avg Staff/Day
8.5
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 8 | 8.9 | No |
| Licensed Practical Nurse | 23 | 9.8 | No |
| Certified Nursing Assistant | 59 | 8.9 | No |
Staff by Category
Administration ⓘ
1 staff
7.9hs shift avg
Nursing Staff ⓘ
103 staff
9hs shift avg
Physicians & Practitioners ⓘ
1 staff
8hs shift avg
Therapy Services ⓘ
21 staff
7hs shift avg
Activities & Recreation ⓘ
4 staff
6.9hs shift avg
Social Services ⓘ
1 staff
7.5hs shift avg
Dietary Services ⓘ
8 staff
8hs shift avg
Other Services ⓘ
1 staff
7.5hs shift avg
Contractor Analysis
8.8%
of total hours from contractors
3,843 contractor hours this quarter
Physical Therapy Aide: 6
Physical Therapy Assistant: 1
Therapeutic Recreation Specialist: 3
Respiratory Therapy Technician: 2
Qualified Social Worker: 1
Occupational Therapy Assistant: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 59 | 0 | 59 | 16,678 | 91 | 100% | 8.9 |
| Licensed Practical Nurse | 23 | 0 | 23 | 10,093 | 91 | 100% | 9.8 |
| Other Dietary Services Staff | 7 | 0 | 7 | 2,379 | 91 | 100% | 8 |
| RN Director of Nursing | 4 | 0 | 4 | 1,950 | 81 | 89% | 7.5 |
| Physical Therapist | 9 | 0 | 9 | 1,935 | 90 | 99% | 7.3 |
| Registered Nurse | 8 | 0 | 8 | 1,804 | 91 | 100% | 8.9 |
| Medication Aide/Technician | 9 | 0 | 9 | 1,764 | 89 | 98% | 7.8 |
| Physical Therapy Aide | 0 | 6 | 6 | 1,490 | 71 | 78% | 7.2 |
| Therapeutic Recreation Specialist | 1 | 3 | 4 | 1,167 | 66 | 73% | 6.9 |
| Occupational Therapy Aide | 2 | 0 | 2 | 1,064 | 76 | 84% | 8.2 |
| Dietitian | 1 | 0 | 1 | 515 | 66 | 73% | 7.8 |
| Nurse Practitioner | 1 | 0 | 1 | 513 | 64 | 70% | 8 |
| Administrator | 1 | 0 | 1 | 496 | 63 | 69% | 7.9 |
| Qualified Social Worker | 0 | 1 | 1 | 492 | 66 | 73% | 7.5 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 453 | 63 | 69% | 7.2 |
| Mental Health Service Worker | 1 | 0 | 1 | 388 | 52 | 57% | 7.5 |
| Physical Therapy Assistant | 0 | 1 | 1 | 208 | 72 | 79% | 2.9 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 37 | 3 | 3% | 12.3 |
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
111 residents
Residents by payment source
Medicare
10 residents (9%)
Medicaid
89 residents (80.2%)
Private pay or other
12 residents (10.8%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.6
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.6
In line with Texas averageTexas average: 8.6
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
15.2
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
15.2
5% better than Texas averageTexas average: 16.0
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
15.3%
Percent of long-stay residents whose need for help with daily activities has increased
15.3%
6% better than Texas averageTexas average: 16.2%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
15.4%
Percent of long-stay residents whose ability to move independently worsened
15.4%
5% better than Texas averageTexas average: 16.2%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
15.0%
Percent of low risk long-stay residents who lose control of their bowels or bladder
15.0%
In line with Texas averageTexas average: 15.7%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
4.6%
Percent of long-stay residents experiencing one or more falls with major injury
4.6%
42% worse than Texas averageTexas average: 3.2%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
3.2%
Percent of long-stay high risk residents with pressure ulcers
3.2%
28% better than Texas averageTexas average: 4.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.8%
Percent of long-stay residents with a urinary tract infection
0.8%
In line with Texas averageTexas average: 0.8%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
4.4%
Percent of long-stay residents who lose too much weight
4.4%
26% worse than Texas averageTexas average: 3.5%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
1.1%
Percent of long-stay residents who have depressive symptoms
1.1%
61% better than Texas averageTexas average: 2.9%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
8.0%
Percent of long-stay residents who received an antipsychotic medication
8.0%
In line with Texas averageTexas average: 7.9%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with Texas averageTexas average: 97.3%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.1%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.1%
In line with Texas averageTexas average: 97.9%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
3.24
Number of hospitalizations per 1,000 long-stay resident days.
3.24
52% worse than Texas averageTexas average: 2.13
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
3.58
Number of outpatient emergency department visits per 1,000 long-stay resident days.
3.58
73% worse than Texas averageTexas average: 2.07
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.4%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.4%
10% better than Texas averageTexas average: 90.4%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Texas averageTexas average: 1.4%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
98.9%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
98.9%
12% better than Texas averageTexas average: 88.0%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
31.8%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
31.8%
23% worse than Texas averageTexas average: 25.9%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
15.9%
Percentage of short-stay residents who had an outpatient emergency department visit.
15.9%
33% worse than Texas averageTexas average: 12.0%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
3.1%
Percentage of SNF residents who experience falls with major injury during their stay.
3.1%
300% worse than Texas averageTexas average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
55.3%
Percentage of residents at or above expected ability to care for themselves at discharge.
55.3%
In line with Texas averageTexas average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
50.6%
Rate of successful return to home or community from a skilled nursing facility.
50.6%
In line with Texas averageTexas average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$18K
78% lower than Texas averageTexas average: $80K
Number of fines
1
60% fewer fines than Texas averageTexas average: 2.5
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
354% more payment denials than Texas averageTexas average: 0.2
Fines amount comparison
Fines amount comparison
This facility
$18K
Texas average
$80K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Aug 1, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Aug 1, 2024
$18K
Payment Denial
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Aug 1, 2024
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Aug 1, 2024
11 days
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Highland Pines Nursing and Rehabilitation Center based on CMS SNF Cost Reports.
Occupancy Rate
64.2%
↑ 5.7pp vs 2022
Net Income
-$60,245
↑ ~$127K vs 2022
Total Payroll
$5,734,319
↓ ~$265K vs 2022
Profit Margin
-0.5%
↑ 1.1pp vs 2022
Loading trend charts...
Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Financial Aid for Texas Seniors
Get financial aid guidanceContact Us
Planning a tour? Check our touring checklist.
Thinking of living here? We can help you speak to a current resident
Looking for a job? Apply for Open Positions at Highland Pines Nursing and Rehabilitation Center
Thinking about senior living? Use our bidding system to get competitive quotes from the best homes in your area.
Touring Checklist for Senior Living
Touring a community? Use this expert-backed checklist to stay organized, ask the right questions, and find the perfect fit.
Location
Community Spaces and Overall Environment
Services
Staffing
Accommodations
Finances
Other Notes
0/250
Send Checklist to Your Email
We'll send you a PDF version of the touring checklist.
Feedback
