Total health inspections
7
Texas average 7.4
Last Health inspection on Mar 2025
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
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Nursing Home in Texas
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Highland Pines Nursing and Rehabilitation Center
Nursing Home in Texas
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Highland Pines Nursing and Rehabilitation Center
Overview of Highland Pines Nursing and Rehabilitation Center
Highland Pines Nursing and Rehabilitation Center, in the heart of Longview, Texas, is a haven for senior residents who are looking for compassionate care and dedicated rehabilitation services. Here, complex medical needs such as wound care, diabetes management, enteral feeding, and respiratory treatments are expertly addressed. Highland Pines prides itself on maintaining a high patient-to-therapist ratio, fostering a nurturing environment that celebrates progress. Notably, guests often experience remarkable recovery within three weeks, a testament to the center’s robust and intensive rehabilitation program. With a longstanding legacy, this esteemed center is deeply attuned to the evolving needs of its community, prioritizing safety and well-being throughout its facility.
Highland Pines offers its residents skilled nursing care around the clock. Whether individuals require short-term rehabilitation or long-term support, the committed team ensures each person receives personalized attention. More than just a facility, Highland Pines Nursing and Rehabilitation Center embodies a sense of family—a place where resilience meets, laughter, stories are shared, and hope flourishes. Situated in the heart of Texas, this community embraces its seniors wholeheartedly. The facility boasts state-of-the-art rehab gyms resonating with determination, where patients diligently work towards regaining their independence.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
Physical Therapist
Physical therapist staff hours per resident per day.
Physical therapist staff hours per resident per day.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
171
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
64.2%
Residents per day (avg)
99
Occupancy rate
64.2%
Residents per day (avg)
99
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Post-acute recovery
Temporary care
Transitional stays
Breakdown by payment type
Medicare
24% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
60% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
16% of new residents, often for long-term daily care.
Typical stay
2 years
Finances and operations
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$11.2M
Operating loss
-$60.2K
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$11.2M
Operating loss
-$60.2K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.6M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$6.6M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$11.2M
Walk Score: 53 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
About this community
Rehabilitation Services
Respite Care
Doctor on Staff
Skilled Nursing
24-Hour Staffing
Beauty And Barber Services
Private Rooms
24-Hour Nursing Care
Rehabilitation Services
Dietary Management
Specific ProgramsHealth Care, Activities, Social Services, Wound Care, Rehabilitation, Dietary and Nutritional Needs Management
Operating Hours24/7
Food DescriptionMeals are nutritionally balanced and meet medical and faith-based food requirements.
Meals IncludedYes
Types of Care at Highland Pines Nursing and Rehabilitation Center
Skilled Nursing
Respite Care
Health Inspection History
Inspections
Total health citations
48
Texas average 25.9
Citations per inspection
6.86
Texas average 3.67
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
26 of 48 citations resulted from standard inspections; 5 of 48 resulted from complaint investigations; and 17 of 48 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
1
1
50% better than Texas averageTexas average: 2
Serious Health citations
0
0
100% better than Texas averageTexas average: 0.4
1 critical citation
0 serious citations
47 moderate citations
0 minor citations
Citations history (last 3 years)
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Mar 04, 2025
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Mar 04, 2025
Corrected
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Oct 17, 2024
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Oct 17, 2024
Corrected
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Oct 17, 2024
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Oct 17, 2024
Corrected
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Oct 17, 2024
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Oct 17, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Longview The information below is reported by the Texas Health and Human Services Commission.
Filter by care type
EdenHill Communities
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
New Braunfels
184
42.3%
-33%
4.59
+27%
2
16
1.8
2
84
A-
5
Eden Home Inc
$22.7M
$14.1M
62%
455618
Highland Pines Nursing and Rehabilitation Center
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
RC
Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.
Longview
171
64.2%
+1%
3.75
+3%
1
48
6.9
1
99
-
53
Hp Nursing & Rehab Llc
$11.1M
$4.6M
41.5%
675133
Longview Hill Nursing Center and Rehabilitation
HC
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
HC
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
RC
Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.
Longview
198
55.6%
-12%
3.85
+6%
5
69
6.9
7
114
A+
42
Regency Ihs Of Longview Llc
$8.6M
$5.0M
57.9%
455684
Whispering Pines Lodge
HC
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
RC
Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.
Longview
-
69.2%
+9%
3.85
+6%
6
0
0.0
0
66
-
-
-
$7.3M
$3.8M
52.5%
675386
Treviso Transitional Care
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Longview
140
50.5%
-20%
3.48
-4%
1
51
7.3
4
97
-
32
Hmg Park Manor Of Longview, Llc
$10.1M
$2.5M
24.6%
676368
Places of interest near Highland Pines Nursing and Rehabilitation Center
1.0 miles from city center — 0.11 miles to nearest hospital (Texas Oncology-Longview Cancer Center)
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
140
Employees
126
Contractors
14
Staff to resident ratio
1.26:1
16% worse than Texas averageTexas average ratio: 1.51:1
Avg staff/day
56
Average shift
8.5 hours
5% better than Texas averageTexas average: 8.1 hours
Total staff hours (quarter)
43,426
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
8
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.9 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.9 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
23
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.8 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
59
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.9 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.9 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
8.8%
3,843 contractor hours this quarter
Physical Therapy Aide: 6
Therapeutic Recreation Specialist: 3
Respiratory Therapy Technician: 2
Physical Therapy Assistant: 1
Qualified Social Worker: 1
Occupational Therapy Assistant: 1
Staff by category
| Certified Nursing Assistant | 59 | 0 | 59 | 16,678 | 91 | 100% | 8.9 |
| Licensed Practical Nurse | 23 | 0 | 23 | 10,093 | 91 | 100% | 9.8 |
| Other Dietary Services Staff | 7 | 0 | 7 | 2,379 | 91 | 100% | 8 |
| RN Director of Nursing | 4 | 0 | 4 | 1,950 | 81 | 89% | 7.5 |
| Physical Therapist | 9 | 0 | 9 | 1,935 | 90 | 99% | 7.3 |
| Registered Nurse | 8 | 0 | 8 | 1,804 | 91 | 100% | 8.9 |
| Medication Aide/Technician | 9 | 0 | 9 | 1,764 | 89 | 98% | 7.8 |
| Physical Therapy Aide | 0 | 6 | 6 | 1,490 | 71 | 78% | 7.2 |
| Therapeutic Recreation Specialist | 1 | 3 | 4 | 1,167 | 66 | 73% | 6.9 |
| Occupational Therapy Aide | 2 | 0 | 2 | 1,064 | 76 | 84% | 8.2 |
| Dietitian | 1 | 0 | 1 | 515 | 66 | 73% | 7.8 |
| Nurse Practitioner | 1 | 0 | 1 | 513 | 64 | 70% | 8 |
| Administrator | 1 | 0 | 1 | 496 | 63 | 69% | 7.9 |
| Qualified Social Worker | 0 | 1 | 1 | 492 | 66 | 73% | 7.5 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 453 | 63 | 69% | 7.2 |
| Mental Health Service Worker | 1 | 0 | 1 | 388 | 52 | 57% | 7.5 |
| Physical Therapy Assistant | 0 | 1 | 1 | 208 | 72 | 79% | 2.9 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 37 | 3 | 3% | 12.3 |
59 Certified Nursing Assistant
% of Days
100%
23 Licensed Practical Nurse
% of Days
100%
7 Other Dietary Services Staff
% of Days
100%
4 RN Director of Nursing
% of Days
89%
9 Physical Therapist
% of Days
99%
8 Registered Nurse
% of Days
100%
9 Medication Aide/Technician
% of Days
98%
6 Physical Therapy Aide
% of Days
78%
4 Therapeutic Recreation Specialist
% of Days
73%
2 Occupational Therapy Aide
% of Days
84%
1 Dietitian
% of Days
73%
1 Nurse Practitioner
% of Days
70%
1 Administrator
% of Days
69%
1 Qualified Social Worker
% of Days
73%
2 Respiratory Therapy Technician
% of Days
69%
1 Mental Health Service Worker
% of Days
57%
1 Physical Therapy Assistant
% of Days
79%
1 Occupational Therapy Assistant
% of Days
3%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
111 residents
Residents by payment source
Medicare
10 residents (9%)
Medicaid
89 residents (80.2%)
Private pay or other
12 residents (10.8%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.6
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.6
In line with Texas averageTexas average: 8.6
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
15.2
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
15.2
5% better than Texas averageTexas average: 16.0
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
15.3%
Percent of long-stay residents whose need for help with daily activities has increased
15.3%
6% better than Texas averageTexas average: 16.2%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
15.4%
Percent of long-stay residents whose ability to move independently worsened
15.4%
5% better than Texas averageTexas average: 16.2%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
15.0%
Percent of low risk long-stay residents who lose control of their bowels or bladder
15.0%
In line with Texas averageTexas average: 15.7%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
4.6%
Percent of long-stay residents experiencing one or more falls with major injury
4.6%
42% worse than Texas averageTexas average: 3.2%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
3.2%
Percent of long-stay high risk residents with pressure ulcers
3.2%
28% better than Texas averageTexas average: 4.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.8%
Percent of long-stay residents with a urinary tract infection
0.8%
In line with Texas averageTexas average: 0.8%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
4.4%
Percent of long-stay residents who lose too much weight
4.4%
26% worse than Texas averageTexas average: 3.5%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
1.1%
Percent of long-stay residents who have depressive symptoms
1.1%
61% better than Texas averageTexas average: 2.9%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
8.0%
Percent of long-stay residents who received an antipsychotic medication
8.0%
In line with Texas averageTexas average: 7.9%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with Texas averageTexas average: 97.3%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.1%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.1%
In line with Texas averageTexas average: 97.9%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
3.24
Number of hospitalizations per 1,000 long-stay resident days.
3.24
52% worse than Texas averageTexas average: 2.13
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
3.58
Number of outpatient emergency department visits per 1,000 long-stay resident days.
3.58
73% worse than Texas averageTexas average: 2.07
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.4%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.4%
10% better than Texas averageTexas average: 90.4%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Texas averageTexas average: 1.4%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
98.9%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
98.9%
12% better than Texas averageTexas average: 88.0%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
31.8%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
31.8%
23% worse than Texas averageTexas average: 25.9%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
15.9%
Percentage of short-stay residents who had an outpatient emergency department visit.
15.9%
33% worse than Texas averageTexas average: 12.0%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
3.1%
Percentage of SNF residents who experience falls with major injury during their stay.
3.1%
300% worse than Texas averageTexas average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
55.3%
Percentage of residents at or above expected ability to care for themselves at discharge.
55.3%
In line with Texas averageTexas average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
50.6%
Rate of successful return to home or community from a skilled nursing facility.
50.6%
In line with Texas averageTexas average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$18K
78% lower than Texas averageTexas average: $80K
Number of fines
1
60% fewer fines than Texas averageTexas average: 2.5
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
354% more payment denials than Texas averageTexas average: 0.2
Fines amount comparison
Fines amount comparison
This facility
$18K
Texas average
$80K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Aug 1, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Aug 1, 2024
$18K
Payment Denial
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Aug 1, 2024
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Aug 1, 2024
11 days
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Highland Pines Nursing and Rehabilitation Center based on CMS SNF Cost Reports.
Occupancy Rate
64.2%
↑ 5.7pp vs 2022
Net Income
-$60.2K
↑ ~$126.5K vs 2022
Total Payroll
$5.7M
↓ ~$265.0K vs 2022
Profit Margin
-0.5%
↑ 1.1pp vs 2022
Loading trend charts...
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