Highlands Health and Rehabilitation Center

Highlands Health and Rehabilitation Center

3549 Norriswood Ave. Memphis, TN 38111 View Map

Highlands Health and Rehabilitation Center is a Nursing Home in Tennessee

Highlands Health and Rehabilitation… is a Nursing Home in Tennessee

icon
Care Cost Calculator: See Prices in Your Area Care Cost Calculator: See Prices in Your Area icon
Overview of Highlands Health and Rehabilitation Center

Step into the embrace of Highlands Health and Rehabilitation Center, where compassion and healing intertwine to create a home. As one of the best care nursing homes in Memphis, Tennessee, this haven radiates the reassuring charm of a reliable sanctuary for seniors. From personalized nursing home services to short-term rehabilitation and long-term care options, every resident’s unique journey is met with expert care and heartfelt dedication.
Healthcare professionals and specialists stand ready, ensuring that residents receive the finest attention tailored to their individual needs. While the center’s commitment to top-notch medical care is unwavering, it’s the holistic approach that truly sets it apart. Amidst a library’s tranquility and the vibrant energy of a community garden, residents find inspiration. Nutritious daily meals cater to both taste and health, and the convenience of nursing home services like housekeeping, laundry, and scheduled transportation elevates the living experience. Beyond the essentials, Highlands nurtures a sense of community through a diverse array of nursing home activities, from engaging art sessions and soul-soothing music to social gatherings and pet visits.

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 120

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the Tennessee average
Occupancy rate 86.7%
Occupancy rate
86.7%
Bed community size
120-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
34 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 67 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy Rate
87%
Occupied Beds
104 of 120
Percentage of available beds currently in use by residents.

Tennessee average: 80%

License Status
Licensed
Facility Type
Nursing Home
License Date
January 7, 1992
License Expiration
June 5, 2026

Additional licensing details

License number: 00000257
County: Hamilton

Ownership & operating entity

Highlands Health and Rehabilitation Center is legally operated by The Bay at Highlands Health and Rehabili, and administrated by Jason Murphy.

Care Services

Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Skilled Nursing
Licensed Nurses/CNAs
Short-Term Rehab

All Levels of Care

Skilled Nursing
Rehabilitation
Memory Care
Long-Term Care

Amenities & Lifestyle

Daily activities
Cable television
Wireless Internet
Library
Courtyard
Community garden
Family visitation room
Housekeeping and laundry service
Barber/beauty salon
Scheduled transportation
Short-term respite stays
Spiritual services

Programs & Activities

Specific Programs
Skilled Nursing Care, Rehabilitation, Outpatient Therapy, Memory Care, Long-Term Care, Activities

Dining & Nutrition

Food Description
Three delicious and nutritious meals daily.
Meals Included
Yes
Contact Highlands Health and Rehabilitation Center

Residents information

Stay stats

Average length of stay
384 days
Total residents
100
Total admissions (2024)
100
Total discharges (2024)
68

Discharges

  • To hospital 1
  • To Private Residence or Home 7

Demographics

GENDER

  • Female Residents 74%
  • Male Residents 26%

AGE DISTRIBUTION

  • Under 60 1%
  • 60-64 3%
  • 65-69 6%
  • 70-74 10%
  • 75-79 16%
  • 80-84 21%
  • 85-89 22%
  • 90 or more 21%

ETHNICITY

  • Black Residents 6%
  • White Residents 90%
  • Total Other Race Residents 4%

Inspection History

In Tennessee, the Department of Health, Division of Health Care Facilities performs unannounced inspections and investigations to ensure facilities provide high-quality resident care.

3 violations

Violations indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Tennessee average: 2 violations

Compare Nursing Homes around Memphis

The information below is reported by the Tennessee Department of Health, Division of Health Care Facilities.
Signature HealthCARE of Primacy
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Memphis
120
No
-
53
SCOTT, CHARLA
65.4%
$17,659,693.00
$4,864,633.00
27.5%
90.90
4/5
3.6872
4/5
3/5
4/5
-
Allenbrooke Nursing & Rehab Center
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Memphis
180
No
A+
48
ANDERSON, RICHIE
89.6%
$18,434,339.00
$10,237,003.00
55.5%
164.20
3/5
3.5298
3/5
2/5
4/5
-
Majestic Gardens at Memphis Rehabilitation and Skilled Nursing Center
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Memphis (Midtown)
169
No
A+
80
CNH MEMPHIS HOLDINGS LLC
36.0%
$15,998,911.00
$6,725,915.00
42%
146.00
1/5
3.6165
1/5
1/5
2/5
12
Midtown Center for Health and Rehabilitation
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Memphis (Midtown)
180
No
-
76
CLEARVIEW TN SNF HOLDCO LLC
59.6%
$18,549,074.00
$6,176,667.00
33.3%
154.50
-
3.5355
-
-
-
2
Highlands Health and Rehabilitation Center
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

TN 38111 (University)
120
No
-
67
The Bay at Highlands Health and Rehabili
86.7%
-
-
-
-
-
-
-
-
-
-

Places of interest near Highlands Health and Rehabilitation Center

Address 6.4 miles from city center

Address 3549 Norriswood Ave. Memphis, TN 38111

Calculate Travel Distance to Highlands Health and Rehabilitation Center

Add your location

Address

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Financial Aid for Tennessee Seniors

Get financial aid guidance

CHOICES Program

TN Medicaid CHOICES

Age 65+ or disabled, Tennessee resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Managed care model; high rural demand.

Tennessee Options for Community Living

TN Options

Age 60+, Tennessee resident, at risk of nursing home.

~$2,000/month (individual, varies).

$5,000 (individual).

Limited funding; rural/urban balance.

Medicare Savings Program (MSP)

Tennessee Medicare Savings Program

Age 65+ or disabled, TN resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; includes Extra Help for Part D; no waitlist.

Low-Income Home Energy Assistance Program (LIHEAP)

Tennessee LIHEAP

Age 60+ prioritized, TN resident, low-income household.

~$3,970/month (individual, 185% FPL).

Not assessed; income-focused.

Covers gas, electric, propane; emergency aid available.

Family Caregiver Support Program (FCSP)

Tennessee Family Caregiver Support Program

Caregivers of 60+ needing care or 55+ caregivers of others; TN resident; functional needs (2+ ADLs).

No strict cap; prioritizes low-income (~$24,980/year).

Not assessed; need-based.

Includes grandparent caregivers; high rural demand.

Senior Community Service Employment Program (SCSEP)

Tennessee SCSEP

Age 55+, unemployed, low-income, TN resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; AARP/Goodwill partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Tennessee VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, TN resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran population; supports rural/urban care needs.

Elderly Nutrition Program

Tennessee Elderly Nutrition Program

Age 60+, TN resident; no income limit but prioritizes low-income.

None; donations encouraged.

Not assessed.

Serves ~50,000 annually; 200+ congregate sites plus Meals on Wheels.

Property Tax Relief Program

Tennessee Property Tax Relief Program

Age 65+, TN resident, homeowner/renter (or widow/er 50+, disabled 18+).

~$45,000/year (household, excludes half of Social Security).

Not assessed; income-focused.

Rebates up to $1,000; serves ~100,000 annually.

Who we are

Your Senior Care Partner, Every Step of the Way

We help families find affordable senior communities and unlock same day discounts, Medicaid, and Medicare options tailored to your needs.

Contact us Today