Highlands Health and Rehabilitation Center
Nursing Home · Memphis, TN
CMS overall rating Info The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Highlands Health and Rehabilitation Center

Nursing Home · Memphis, TN
CMS overall rating Info The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Calculator: See prices in your area
Highlands Health and Rehabilitation Center accepts Medicare, Medicaid, and private pay.

Overview of Highlands Health and Rehabilitation Center

Step into the embrace of Highlands Health and Rehabilitation Center, where compassion and healing intertwine to create a home. As one of the best care nursing homes in Memphis, Tennessee, this haven radiates the reassuring charm of a reliable sanctuary for seniors. From personalized nursing home services to short-term rehabilitation and long-term care options, every resident’s unique journey is met with expert care and heartfelt dedication.
Healthcare professionals and specialists stand ready, ensuring that residents receive the finest attention tailored to their individual needs. While the center’s commitment to top-notch medical care is unwavering, it’s the holistic approach that truly sets it apart. Amidst a library’s tranquility and the vibrant energy of a community garden, residents find inspiration. Nutritious daily meals cater to both taste and health, and the convenience of nursing home services like housekeeping, laundry, and scheduled transportation elevates the living experience. Beyond the essentials, Highlands nurtures a sense of community through a diverse array of nursing home activities, from engaging art sessions and soul-soothing music to social gatherings and pet visits.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▼ 34.6% Below TN avg. ▼ 34.6% Below TN avg.Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▼ 31.5% Below TN avg. ▼ 31.5% Below TN avg.Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▼ 18.4% Below TN avg. ▼ 18.4% Below TN avg.Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▼ 19.6% Below TN avg. ▼ 19.6% Below TN avg.Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to Tennessee state averages

Total nursing care / resident Info This home is ranked 134th out of 172 homes in Tennessee. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 5m per day
Rank #134 / 172Nurse hours — State benchmarkedThis home is ranked 134th out of 172 homes in Tennessee. Shows adjusted nurse hours per resident per day benchmarked to the Tennessee average, with a ranking across 172 Tennessee SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
This facility Tennessee avg (3h 40m per day)
vs Tennessee avg
-16%

1 of 1 metrics below state avg

Staff type Hours / Day / Resident vs state avg
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 3h 0m per day ▼ 10% State avg: 3h 20m per day · National avg: 3h 25m per day

Capacity and availability

Avg. Length of Stay
175 days
Bed community size
120-bed community Rank #82 / 427Bed count — State benchmarkedThis home is ranked 82nd out of 427 homes in Tennessee. Shows this facility's certified or reported bed count compared to other Tennessee SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
34 years in operation Rank #49 / 385Years in operation — State benchmarkedThis home is ranked 49th out of 385 homes in Tennessee. Shows how long this facility has been in operation compared to other Tennessee SNFs. Longer operating histories may benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 67 / 100 Rank #42 / 554Walk Score — State benchmarkedThis home is ranked 42nd out of 554 homes in Tennessee. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Tennessee SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate
87%
Rank #153 / 302Occupancy rate — State benchmarkedThis home is ranked 153rd out of 302 homes in Tennessee. Shows this facility's occupancy rate versus the Tennessee average, with its Statewide rank out of 302. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Higher than the Tennessee average: 71.6%
Occupied beds
104 / 120
Average occupied beds in Tennessee homes 82 beds

License Details

Facility TypeNursing Home
StatusLicensed
IssuanceJanuary 7, 1992
ExpirationJune 5, 2026
CountyHamilton
License Number00000257

Ownership & Operating Entity

Highlands Health and Rehabilitation Center is legally operated by The Bay at Highlands Health and Rehabili, and administrated by Jason Murphy.

Therapy & Rehabilitation

3 services
Rehabilitation Services
Respite Care
Short-Term Rehab

Amenities & Lifestyle

Cable Television
Wireless Internet
Library
Courtyard
Community Garden
Family Visitation Room
Housekeeping And Laundry Service
Barber/Beauty Salon
Scheduled Transportation
Short-Term Respite Stays
Spiritual Services
Specific ProgramsOutpatient Therapy

Dining & Nutrition

Food DescriptionThree delicious and nutritious meals daily.

Contact Highlands Health and Rehabilitation Center

Inspection History

In Tennessee, the Department of Health, Division of Health Care Facilities performs unannounced inspections and investigations to ensure facilities provide high-quality resident care.

Residents information

Stay stats

Average length of stay
384 days
Total residents
100
Total admissions (2024)
100
Total discharges (2024)
68

Discharges

  • To hospital 1
  • To Private Residence or Home 7

Demographics

GENDER

  • Female Residents 74%
  • Male Residents 26%

AGE DISTRIBUTION

  • Under 60 1%
  • 60-64 3%
  • 65-69 6%
  • 70-74 10%
  • 75-79 16%
  • 80-84 21%
  • 85-89 22%
  • 90 or more 21%

ETHNICITY

  • Black Residents 6%
  • White Residents 90%
  • Total Other Race Residents 4%

Health Inspection History

Inspections since 2018
Total health inspections 6

Tennessee average 3.5


Last Health inspection on Oct 2025

Total health citations
24 Rank #144 / 176Health citations — State benchmarkedThis home is ranked 144th out of 176 homes in Tennessee. Shows this facility's total health deficiency citations benchmarked to the Tennessee State average, with a ranking across all 176 TN SNFs. Lower citation counts earn a better rank.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Tennessee average 15.4

Citations per inspection
4 Rank #71 / 176Citations per inspection — State benchmarkedThis home is ranked 71st out of 176 homes in Tennessee. Shows average deficiency citations per CMS inspection for this facility versus the Tennessee mean across 176 SNFs with citation data. Lower is better.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Tennessee average 4.39


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

14 of 24 citations resulted from standard inspections; and 10 of 24 resulted from complaint investigations.

Breakdown of citation severity (last 8 years)
Critical health citations
1
9% better than Tennessee average

Tennessee average: 1.1


Serious health citations
0
100% better than Tennessee average

Tennessee average: 0.6

1 critical citation Tennessee average: 1.1

0 serious citations Tennessee average: 0.6

23 moderate citations Tennessee average: 13.7

0 minor citations Tennessee average: 0.1
Citations history (last 8 years)
Infection Control moderate citation Oct 14, 2025
Corrected

Nursing Services moderate citation May 05, 2023
Corrected

Nursing Services moderate citation May 05, 2023
Corrected

Quality of Care critical citation May 05, 2023
Corrected

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 267
Employees 235
Contractors 32
Staff to resident ratio 1.83:1
5% better than Tennessee average
Tennessee average ratio: 1.75:1 Tennessee average ratio: 1.75:1See full Tennessee ranking
Avg staff/day 90
Average shift 7.5 hours
10% worse than Tennessee average
Tennessee average: 8.3 hours Tennessee average shift: 8.3 hoursSee full Tennessee ranking
Total staff hours (quarter) 62,069

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info All 6 RN Staff are full-time employees. No contractors work on this role. 6
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.4 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info 65 total: 35 full-time employees and 30 contractors. 65
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.8 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info All 119 CNA Staff are full-time employees. No contractors work on this role. 119
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.3 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

2.5%

1,570 contractor hours this quarter

Licensed Practical Nurse: 30 Occupational Therapy Aide: 1 Medical Director: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant 119 0 119 27,036 92 100% 7.3
Licensed Practical Nurse 35 30 65 10,322 92 100% 7.8
Clinical Nurse Specialist 25 0 25 5,537 92 100% 8.7
Physical Therapist 18 0 18 5,531 92 100% 7.3
RN Director of Nursing 7 0 7 2,056 85 92% 8
Physical Therapy Aide 5 0 5 1,939 87 95% 7.8
Registered Nurse 6 0 6 1,524 91 99% 7.4
Speech Language Pathologist 3 0 3 1,370 80 87% 7.5
Other Dietary Services Staff 3 0 3 1,056 87 95% 6.7
Respiratory Therapy Technician 2 0 2 906 77 84% 7.1
Qualified Social Worker 2 0 2 886 71 77% 7
Physical Therapy Assistant 2 0 2 662 66 72% 6.8
Dietitian 2 0 2 593 63 68% 8.3
Administrator 1 0 1 528 66 72% 8
Nurse Practitioner 1 0 1 528 66 72% 8
Occupational Therapy Aide 0 1 1 484 63 68% 7.7
Dental Services Staff 1 0 1 480 64 70% 7.5
Mental Health Service Worker 1 0 1 400 50 54% 8
Medical Director 0 1 1 120 21 23% 5.7
Qualified Activities Professional 2 0 2 112 16 17% 7
119 Certified Nursing Assistant
% of Days 100%
65 Licensed Practical Nurse
% of Days 100%
25 Clinical Nurse Specialist
% of Days 100%
18 Physical Therapist
% of Days 100%
7 RN Director of Nursing
% of Days 92%
5 Physical Therapy Aide
% of Days 95%
6 Registered Nurse
% of Days 99%
3 Speech Language Pathologist
% of Days 87%
3 Other Dietary Services Staff
% of Days 95%
2 Respiratory Therapy Technician
% of Days 84%
2 Qualified Social Worker
% of Days 77%
2 Physical Therapy Assistant
% of Days 72%
2 Dietitian
% of Days 68%
1 Administrator
% of Days 72%
1 Nurse Practitioner
% of Days 72%
1 Occupational Therapy Aide
% of Days 68%
1 Dental Services Staff
% of Days 70%
1 Mental Health Service Worker
% of Days 54%
1 Medical Director
% of Days 23%
2 Qualified Activities Professional
% of Days 17%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $309K Rank #173 / 177Federal fines — State benchmarkedThis home is ranked 173rd out of 177 homes in Tennessee. Shows this facility's cumulative CMS federal fine dollars versus the Tennessee average among facilities with fines, and where it ranks among 177 skilled nursing facilities in the pool. Lower total dollars mean a better rank.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
257% higher than Tennessee average

Tennessee average: $86K

Number of fines 2
15% more fines than Tennessee average

Tennessee average: 1.7

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 1
96% more payment denials than Tennessee average

Tennessee average: 0.5

Fines amount comparison
Fines amount comparison
This facility $309K
Tennessee average $86K

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 15.8
50% worse than Tennessee average

Tennessee average: 10.5

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 24.8
27% worse than Tennessee average

Tennessee average: 19.5

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 21.4%
34% worse than Tennessee average

Tennessee average: 16.0%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 35.1%
62% worse than Tennessee average

Tennessee average: 21.7%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 18.0%
13% better than Tennessee average

Tennessee average: 20.7%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 0.8%
79% better than Tennessee average

Tennessee average: 3.7%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 8.6%
57% worse than Tennessee average

Tennessee average: 5.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 1.6%
24% better than Tennessee average

Tennessee average: 2.1%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 13.0%
107% worse than Tennessee average

Tennessee average: 6.3%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 17.2%
57% worse than Tennessee average

Tennessee average: 11.0%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 14.3%
14% better than Tennessee average

Tennessee average: 16.5%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 14.5%
84% worse than Tennessee average

Tennessee average: 89.9%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 26.0%
72% worse than Tennessee average

Tennessee average: 94.5%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 5.5%
93% worse than Tennessee average

Tennessee average: 79.7%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 3.1%
82% worse than Tennessee average

Tennessee average: 1.7%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 2.5%
97% worse than Tennessee average

Tennessee average: 79.8%

Breakdown by payment type

Medicare

24% of new residents, usually for short-term rehab.

Typical stay 2 - 3 months

Private pay

47% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

29% of new residents, often for long-term daily care.

Typical stay 1 - 2 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 146
Medicare
11
7.5% of residents
Medicaid
119
81.5% of residents
Private pay or other
16
11% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Finances and operations

Privately-owned community
Operated by a business corporation.
Home revenue
$16.8M
Operating loss
-$109.3K
Privately-owned community Operated by a business corporation.
Home revenue
$16.8M Rank #48 / 176Revenue — State benchmarkedThis home is ranked 48th out of 176 homes in Tennessee. Shows this facility's annual revenue compared to the Tennessee SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Operating loss
-$109.3K
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations. Rank #36 / 176Payroll — State benchmarkedThis home is ranked 36th out of 176 homes in Tennessee. Shows total annual staff payroll benchmarked to the Tennessee average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$9.1M
54.3% of revenue Rank #29 / 176Payroll % — State benchmarkedThis home is ranked 29th out of 176 homes in Tennessee. Shows payroll as a percentage of revenue versus the Tennessee average. Well-run Tennessee SNFs typically land around 50–60% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$7.8M
Total costs $16.9M

Who this home usually serves

TYPE OF STAY

Mostly long-term care residents

Most residents stay for extended periods and receive ongoing daily care.

Places of interest near Highlands Health and Rehabilitation Center

Address 6.4 miles from city center Info Estimated distance in miles from Memphis's city center to Highlands Health and Rehabilitation Center's address, calculated via Google Maps. — 1.82 miles to nearest hospital (Passport Health Memphis Travel Clinic)

Calculate Travel Distance to Highlands Health and Rehabilitation Center

Add your location

Address

Financial Assistance for
Nursing Home in Tennessee

Highlands Health and Rehabilitation Center is located in Memphis, Tennessee.
Here are the financial assistance programs available to residents in Tennessee.

Get Financial aid guidance

CHOICES Program

TN Medicaid CHOICES

Age 65+ or disabled
General Tennessee resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
TN

Managed care model; high rural demand.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Tennessee Options for Community Living

TN Options

Age 60+
General Tennessee resident, at risk of nursing home.
Income Limits ~$2,000/month individual, varies
Asset Limits $5,000 individual
TN

Limited funding; rural/urban balance.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Medicare Savings Program (MSP)

Tennessee Medicare Savings Program

Age 65+ or disabled
General TN resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
TN

Three tiers; includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Family Caregiver Support Program (FCSP)

Tennessee Family Caregiver Support Program

Age
General Caregivers of 60+ needing care or 55+ caregivers of others; TN resident; functional needs (2+ ADLs).
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed; need-based.
TN

Includes grandparent caregivers; high rural demand.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Training Supplies (~$500/year)

VA Aid and Attendance (A&A) and Housebound Benefits

Tennessee VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General TN resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
TN

High veteran population; supports rural/urban care needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Elderly Nutrition Program

Tennessee Elderly Nutrition Program

Age 60+
General TN resident; no income limit but prioritizes low-income.
Income Limits (2025) None; donations encouraged.
Asset Limits Not assessed.
TN

Serves ~50,000 annually; 200+ congregate sites plus Meals on Wheels.

Benefits
Congregate meals ($5-$7/meal value) at senior centers Home-delivered meals ($5-$7/meal)

Property Tax Relief Program

Tennessee Property Tax Relief Program

Age 65+
General TN resident, homeowner/renter (or widow/er 50+, disabled 18+).
Income Limits (2025) ~$45,000/year household, excludes half of Social Security
Asset Limits Not assessed; income-focused.
TN

Rebates up to $1,000; serves ~100,000 annually.

Benefits
Tax rebates (~$250-$1,000 based on income; e.g., $1,000 if income < $8,000)

Compare Nursing Home around Memphis

The information below is reported by the Tennessee Department of Health, Division of Health Care Facilities.

5 facilities compared · CMS & TN Dept. of Health data

Filter by care type
Allenbrooke Nursing & Rehab Center
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Memphis 180 - - 3.53 -15% -3% $0 8 4.0 1 164 A+ 48 Richie Anderson $19.5M $13.3M 67.9% 445485
Highlands Health and Rehabilitation Center
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Memphis (University) 120 86.7% +19% 3.09 -75% -15% $308.6k 24 4.0 1 152 - 67 The Bay At Highlands Holdco LLC $16.8M $9.1M 54.3% 445165
Quince Nursing and Rehabilitation Center
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Memphis (Keswick - Stornaway) 188 - - 3.78 - -23% +4% $110.5k 20 5.0 5 176 A+ 47 Julie Cottrell $20.8M $13.3M 64.3% 445197
Majestic Gardens at Memphis Rehabilitation and Skilled Nursing Center
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Memphis (Midtown) 50 36.0% -51% 3.62 -29% 0% $821.3k 41 6.8 7 146 A+ 80 Cnh Memphis Holdings LLC $17.1M $9.6M 56.3% 445150
Graceland Rehabilitation and Nursing Center
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Memphis (Whitehaven) 60 100.0% +37% 2.63 -53% -28% $735.5k 43 8.6 20 158 A+ 64 Graceland Nursing Operator, LLC $23.3M $9.1M 39.2% 445331

Frequently Asked Questions about Highlands Health and Rehabilitation Center

What neighborhood is Highlands Health and Rehabilitation Center in?

Highlands Health and Rehabilitation Center is in the University neighborhood of Memphis.

Who is the owner of Highlands Health and Rehabilitation Center?

The legal owner and operator of Highlands Health and Rehabilitation Center is The Bay at Highlands Health and Rehabili.

Is Highlands Health and Rehabilitation Center in a walkable area?

Highlands Health and Rehabilitation Center has a walk score of 67. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of Highlands Health and Rehabilitation Center?

According to TN state health department records, Highlands Health and Rehabilitation Center's license number is 00000257.

When does Highlands Health and Rehabilitation Center's license expire?

According to TN state health department records, Highlands Health and Rehabilitation Center's license expires on June 5, 2026.

What is the occupancy rate at Highlands Health and Rehabilitation Center?

Highlands Health and Rehabilitation Center's occupancy is 87%.

Who is the administrator of Highlands Health and Rehabilitation Center?

Jason Murphy is the administrator of Highlands Health and Rehabilitation Center.

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Explore Open Rooms
1 Contact details
2 What type of senior care service are you looking for?
3 What budget do you have in mind for senior care?
4 How soon do you need to find care?
5 Additional details

Thank you for your interest!

Our team will be in touch shortly to help with next steps.