Mostly long-term care residents
Most residents stay for extended periods and receive ongoing daily care.
We arrange tours, appointments, and even moving support so you don’t have to
Step into the embrace of Highlands Health and Rehabilitation Center, where compassion and healing intertwine to create a home. As one of the best care nursing homes in Memphis, Tennessee, this haven radiates the reassuring charm of a reliable sanctuary for seniors. From personalized nursing home services to short-term rehabilitation and long-term care options, every resident’s unique journey is met with expert care and heartfelt dedication.
Healthcare professionals and specialists stand ready, ensuring that residents receive the finest attention tailored to their individual needs. While the center’s commitment to top-notch medical care is unwavering, it’s the holistic approach that truly sets it apart. Amidst a library’s tranquility and the vibrant energy of a community garden, residents find inspiration. Nutritious daily meals cater to both taste and health, and the convenience of nursing home services like housekeeping, laundry, and scheduled transportation elevates the living experience. Beyond the essentials, Highlands nurtures a sense of community through a diverse array of nursing home activities, from engaging art sessions and soul-soothing music to social gatherings and pet visits.
Highlands Health and Rehabilitation Center is legally operated by The Bay at Highlands Health and Rehabili, and administrated by Jason Murphy.
In Tennessee, the Department of Health, Division of Health Care Facilities performs unannounced inspections and investigations to ensure facilities provide high-quality resident care.
Tennessee average 3.5
Last Health inspection on Oct 2025
Tennessee average 15.4
Tennessee average 4.39
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
14 of 24 citations resulted from standard inspections; and 10 of 24 resulted from complaint investigations.
Tennessee average: 1.1
Tennessee average: 0.6
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Manages medical care and health needs.
Assists with medical care and medications.
Helps with daily care and mobility.
Total hours from contractors
1,570 contractor hours this quarter
| Certified Nursing Assistant | 119 | 0 | 119 | 27,036 | 92 | 100% | 7.3 |
| Licensed Practical Nurse | 35 | 30 | 65 | 10,322 | 92 | 100% | 7.8 |
| Clinical Nurse Specialist | 25 | 0 | 25 | 5,537 | 92 | 100% | 8.7 |
| Physical Therapist | 18 | 0 | 18 | 5,531 | 92 | 100% | 7.3 |
| RN Director of Nursing | 7 | 0 | 7 | 2,056 | 85 | 92% | 8 |
| Physical Therapy Aide | 5 | 0 | 5 | 1,939 | 87 | 95% | 7.8 |
| Registered Nurse | 6 | 0 | 6 | 1,524 | 91 | 99% | 7.4 |
| Speech Language Pathologist | 3 | 0 | 3 | 1,370 | 80 | 87% | 7.5 |
| Other Dietary Services Staff | 3 | 0 | 3 | 1,056 | 87 | 95% | 6.7 |
| Respiratory Therapy Technician | 2 | 0 | 2 | 906 | 77 | 84% | 7.1 |
| Qualified Social Worker | 2 | 0 | 2 | 886 | 71 | 77% | 7 |
| Physical Therapy Assistant | 2 | 0 | 2 | 662 | 66 | 72% | 6.8 |
| Dietitian | 2 | 0 | 2 | 593 | 63 | 68% | 8.3 |
| Administrator | 1 | 0 | 1 | 528 | 66 | 72% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 528 | 66 | 72% | 8 |
| Occupational Therapy Aide | 0 | 1 | 1 | 484 | 63 | 68% | 7.7 |
| Dental Services Staff | 1 | 0 | 1 | 480 | 64 | 70% | 7.5 |
| Mental Health Service Worker | 1 | 0 | 1 | 400 | 50 | 54% | 8 |
| Medical Director | 0 | 1 | 1 | 120 | 21 | 23% | 5.7 |
| Qualified Activities Professional | 2 | 0 | 2 | 112 | 16 | 17% | 7 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
24% of new residents, usually for short-term rehab.
47% of new residents, often for short stays.
29% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Historical financial and operational data for Highlands Health and Rehabilitation Center based on CMS SNF Cost Reports.
Most residents stay for extended periods and receive ongoing daily care.
6.4 miles from city center
Estimated distance in miles from Memphis's city center to Highlands Health and Rehabilitation Center's address, calculated via Google Maps.
— 1.82 miles to nearest hospital (Passport Health Memphis Travel Clinic)
Add your location
Highlands Health and Rehabilitation Center is located in Memphis, Tennessee.
Here are the financial assistance programs available to residents in Tennessee.
The information below is reported by the Tennessee Department of Health, Division of Health Care Facilities.
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| Allenbrooke Nursing & Rehab Center |
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. |
Memphis | 180 | - | - | 3.53 | -15% | -3% | $0 | 8 | 4.0 | 1 | 164 | A+ | 48 | Richie Anderson | $19.5M | $13.3M | 67.9% | 445485 | ||||
| Highlands Health and Rehabilitation Center |
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. |
Memphis (University) | 120 | 86.7% | +19% | 3.09 | -75% | -15% | $308.6k | 24 | 4.0 | 1 | 152 | - | 67 | The Bay At Highlands Holdco LLC | $16.8M | $9.1M | 54.3% | 445165 | ||||
| Quince Nursing and Rehabilitation Center |
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. |
Memphis (Keswick - Stornaway) | 188 | - | - | 3.78 | - | -23% | +4% | $110.5k | 20 | 5.0 | 5 | 176 | A+ | 47 | Julie Cottrell | $20.8M | $13.3M | 64.3% | 445197 | |||
| Majestic Gardens at Memphis Rehabilitation and Skilled Nursing Center |
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. |
Memphis (Midtown) | 50 | 36.0% | -51% | 3.62 | -29% | 0% | $821.3k | 41 | 6.8 | 7 | 146 | A+ | 80 | Cnh Memphis Holdings LLC | $17.1M | $9.6M | 56.3% | 445150 | ||||
| Graceland Rehabilitation and Nursing Center |
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. |
Memphis (Whitehaven) | 60 | 100.0% | +37% | 2.63 | -53% | -28% | $735.5k | 43 | 8.6 | 20 | 158 | A+ | 64 | Graceland Nursing Operator, LLC | $23.3M | $9.1M | 39.2% | 445331 |
Highlands Health and Rehabilitation Center is in the University neighborhood of Memphis.
The legal owner and operator of Highlands Health and Rehabilitation Center is The Bay at Highlands Health and Rehabili.
Highlands Health and Rehabilitation Center has a walk score of 67. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
According to TN state health department records, Highlands Health and Rehabilitation Center's license number is 00000257.
According to TN state health department records, Highlands Health and Rehabilitation Center's license expires on June 5, 2026.
Highlands Health and Rehabilitation Center's occupancy is 87%.
Jason Murphy is the administrator of Highlands Health and Rehabilitation Center.
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