Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Most new residents arrive under Medicare (63% of admissions), and a typical Medicare stay runs around 22 days.
Hillcrest Country Estates-Cottages
Nursing Home, Independent Living & Skilled Nursing · Papillion, NE
CMS overall rating
2/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
2/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Hillcrest Country Estates-Cottages
Nursing Home, Independent Living & Skilled Nursing · Papillion, NE
CMS overall rating
2/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
2/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Hillcrest Country Estates-Cottages accepts Medicare, Medicaid, and private pay.
Hillcrest Country Estates-Cottages is a Nursing Home at 6082 Grand Lodge Avenue, Papillion, Sarpy County, Nebraska. Administrated by Shyann Walker and owned by Hight, Kaleb, the facility is certified by the Centers for Medicare & Medicaid Services (CMS Certification Number 285293). Hillcrest Country Estates-Cottages offers spacious, all-inclusive apartment living in Papillion, Nebraska with upscale amenities and a vibrant community. The facility states it provides a private, boutique-style living experience with additional care available on-site if needed and specializes in short-term rehabilitation stays.
Hillcrest Country Estates-Cottages is an urban nursing home in the Omaha metro area providing primarily short-term rehabilitation and transitional care. Most residents stay a few weeks or months before returning home or moving on. Average length of stay is 22 days. Medicare admissions (63%) typically stay 22 days for short-term rehab. Private pay admissions (35%) typically stay 7-8 months. Medicaid admissions (2%) typically stay 2 years for long-term daily care. Occupancy rate is 68.9%, below the Nebraska state average of 70.3%.
The CMS Overall Rating of 2/5 stars falls below the Nebraska average of 2.8/5 stars. The Health Inspection Rating of 2/5 stars also falls below the Nebraska average of 2.8/5 stars, indicating deficiency concerns that warrant direct inquiry. The Staffing Rating of 4/5 stars substantially exceeds the Nebraska average of 3.1/5 stars and ranks the facility #12 out of 129 in Nebraska. The Quality Measures Rating of 3/5 stars exceeds the Nebraska average of 2.7/5 stars.
Staffing levels are substantially above state benchmarks. Total nursing care per resident per day reaches 5 hours 35 minutes, +29% above the Nebraska state average of 4 hours 20 minutes. This facility ranks #12 out of 129 in Nebraska for total nursing hours. Weekend nursing hours total 4 hours 43 minutes per day. The strong staffing profile contrasts with the below-average health inspection rating, suggesting potential operational or care delivery issues beyond staffing quantity.
Hillcrest Country Estates-Cottages operates as a privately-owned, for-profit facility with annual revenue of $18.1 million and profit of $222.3 thousand. Payroll comprises 34.7% of revenue ($6.3 million), which is substantially below the typical SNF range of 55–65%. The facility is urban, located in Papillion in Sarpy County and part of the greater Omaha metropolitan area. The stated boutique-style apartment living model with upscale amenities ostensibly distinguishes it as a specialized short-term rehab community.
Families considering placement should ask about the health inspection deficiencies, specific corrective actions implemented, and current oversight metrics before placement.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
5h 35m per day
Rank #9 / 128Nurse hours — State benchmarkedThis home is ranked 9th out of 128 homes in Nebraska for Nurse Hours. Shows adjusted nurse hours per resident per day benchmarked to the Nebraska average, with a ranking across 128 Nebraska facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Nebraska that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
vs avg
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 46m per day | |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 41m per day | |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 3h 24m per day | |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 4h 31m per day | |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 11m per day | |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 45m per day |
Capacity and availability
Avg. Length of Stay
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
22 days
186-bed community Rank #6 / 228Bed count — State benchmarkedThis home is ranked 6th out of 228 homes in Nebraska for Bed Count. Shows this facility's certified or reported bed count compared to other Nebraska facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Nebraska that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Walk Score: 0 / 100 Rank #289 / 296Walk Score — State benchmarkedThis home is ranked 289th out of 296 homes in Nebraska for Walk Score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Nebraska facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Nebraska that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
Facility TypeNursing Home
CountySarpy
CMS Certification Number285293
Hillcrest Country Estates-Cottages is administered by Shyann Walker.
Owner NameSnf/Nf Distinct
Respite Care
Skilled Home Health
Fax(402) 885-7001
Pets not allowed
Individual Temperature Control
Cox Cable Television
Landline Telephone Service
Wifi Internet Access
Interior And Exterior Maintenance
Reserved Outdoor Parking
Access To Grand Lodge Amenities
Wellness Membership For Fitness Center And Pool
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Breakdown by payment type
Medicare
63% of new residents, usually for short-term rehab.
Typical stay
22 days
Private pay
35% of new residents, often for short stays.
Typical stay
7 - 8 months
Medicaid
2% of new residents, often for long-term daily care.
Typical stay
2 years
Finances and operations
Based on CMS SNF Cost Report for fiscal year ending in 12/2023.
For-profit
Operated by a single business entity.
Net patient revenue
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$17.3M
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$90.0K
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
For-profit
Operated by a single business entity.
Net patient revenue
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$17.3M Rank #13 / 129Revenue — State benchmarkedThis home is ranked 13th out of 129 homes in Nebraska for Revenue. Shows this facility's annual revenue compared to the Nebraska average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Nebraska that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$90.0K
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Other income
Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$132.3K
Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
Payroll costs
Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
Rank #8 / 129Payroll — State benchmarkedThis home is ranked 8th out of 129 homes in Nebraska for Payroll. Shows total annual staff payroll benchmarked to the Nebraska average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Nebraska that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$7.2M
41.5% of net patient revenue
Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
Rank #8 / 129Payroll — State benchmarkedThis home is ranked 8th out of 129 homes in Nebraska for Payroll. Shows total annual staff payroll benchmarked to the Nebraska average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Nebraska that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Rank #67 / 129Payroll % — State benchmarkedThis home is ranked 67th out of 129 homes in Nebraska for Payroll %. Shows payroll as a percentage of revenue versus the Nebraska average. Well-run Nebraska facilities typically land around 66–74% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Nebraska that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs
Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$10.1M
Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
Total costs
The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$17.3M
The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
Who this home usually serves
TYPE OF STAY
Admissions
434 totalCoverage residents most often arrive under.
Medicare
63%
Private pay
35%
Medicaid
2%
Discharges
413 totalCoverage residents most often leave under.
Medicare
65%
Private pay
31%
Medicaid
3%
Living Spaces & Floor Plans for Hillcrest Country Estates-Cottages
Places of interest near Hillcrest Country Estates-Cottages
3.7 miles from city center
Estimated distance in miles from Papillion's city center to Hillcrest Country Estates-Cottages's address, calculated via Google Maps.
Calculate Travel Distance to Hillcrest Country Estates-Cottages
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Compare Nursing Homes around the area
The information below is reported by the Nebraska Department of Health and Human Services, Division of Public Health.
| Brookestone of Papillion | NH SNF | Papillion | - | 110 | - | 35 | - |
| Brookestone Acres | NH SNF | Columbus | - | 80 | - | 70 | - |
| Brookestone Meadows Rehabilitation and | NH HC HOS IL SNF | Plaza Elkhorn (Elkhorn) | - | 140 | - | 6 | - |
| St Joseph’s Hillside Villa | NH AL HOS RC SNF | West Point | - | 54 | - | 66 | - |
Frequently Asked Questions about Hillcrest Country Estates-Cottages
Who is the owner of Hillcrest Country Estates-Cottages?
Hillcrest Country Estates-Cottages is legally operated by SNF/NF Distinct, and administered by Shyann Walker.
What is the occupancy rate at Hillcrest Country Estates-Cottages?
Hillcrest Country Estates-Cottages's occupancy is 68.9%.
Does Hillcrest Country Estates-Cottages have different floorplan options?
Yes — see the floorplan options available at Hillcrest Country Estates-Cottages on this page.
Are pets allowed at Hillcrest Country Estates-Cottages?
No, Hillcrest Country Estates-Cottages has a no-pet policy.
Does Hillcrest Country Estates-Cottages operate as a for-profit or non-profit?
Hillcrest Country Estates-Cottages is registered as a for-profit in NE.
Who is the administrator of Hillcrest Country Estates-Cottages?
Shyann Walker is the administrator of Hillcrest Country Estates-Cottages.
How many beds does Hillcrest Country Estates-Cottages have?
Hillcrest Country Estates-Cottages has 186 beds.
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