Show Inspection Reports
Total health inspections
2
North Carolina average 4
Last Health inspection on Dec 2023
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Hillcrest Raleigh At Crabtree Valley
Nursing Home in Raleigh
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Hillcrest Raleigh At Crabtree Valley
Nursing Home in Raleigh
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Hillcrest Raleigh has been providing unparalleled care for over seven decades. Located in Crabtree Valley, Hillcrest Raleigh is an ideal location for a restful stay. Residents can benefit from a range of care services, including short-term rehab, long-term care, specialized care, and home health, in fully-appointed private rooms. Patient comfort is of utmost importance. The facility offers a concierge service to assist with patient needs, and licensed nursing staff to provide exceptional care. Geriatric psychiatry services are also available to address emotional or mental health concerns.
The facility boasts a unique and stylish interior, offering cozy nooks where patients can unwind and step outside to enjoy the beautiful weather. On top of these, the expansive rehab gym is fully equipped to provide patients with the resources needed to get back on their feet. Residents can experience the difference for themselves and see why Hillcrest Raleigh is the premier destination for quality care in Raleigh.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 33rd out of 76 homes in North Carolina.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 33rd out of 76 homes in North Carolina.Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
4h 16m per day
vs North Carolina avg
-13%
Standout metric
Physical Therapist is +160% above state avg
| Staff type | Hours / day | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 59m per day | ▲ 69% State avg: 35m per day · National avg: 41m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 50m per day | ▲ 22% State avg: 2h 19m per day · National avg: 2h 21m per day |
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 4h 16m per day | ▲ 28% State avg: 3h 20m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 13m per day | ▲ 160% State avg: 5m per day · National avg: 4m per day |
|
RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 44m per day | ▲ 91% State avg: 23m per day · National avg: 29m per day |
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
134
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
73.7%
Avg. Length of Stay
38 days
Occupancy rate
73.7%
Avg. Length of Stay
38 days
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
54% of new residents, usually for short-term rehab.
Typical stay
24 days
Private pay
44% of new residents, often for short stays.
Typical stay
30 days
Medicaid
2% of new residents, often for long-term daily care.
Typical stay
1 - 2 years
Finances and operations
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$21.6M
Profit
$252.4K
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$21.6M
Profit
$252.4K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$6.5M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$14.8M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$21.3M
Walk Score: 31 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
CMS Certification Number345555
Staffing
Key information about the people who lead and staff this community.
ContactMr. Ted Smith, Secretary/Treasurer
Types of Care at Hillcrest Raleigh At Crabtree Valley
Skilled Nursing
Inspection History
In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.
4 visits/inspections
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
Latest inspection
Date
December 9, 2025
Other12 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
North Carolina average: 46 deficiencies
Inspection Report Summary for Hillcrest Raleigh At Crabtree Valley
The most recent inspection on December 9, 2025, identified a deficiency related to accident hazards and supervision during resident transfers, following an incident where a resident sustained a fracture. Earlier inspections showed a mix of results, including no deficiencies in March 2025 but several issues in late 2023 and 2022 involving infection control, medication management, documentation, and food safety. Inspectors cited recurring concerns with proper disinfection practices, timely completion of resident assessments, medication storage, and care planning. Complaint investigations in December 2023 noted multiple deficiencies related to medication self-administration, advanced directives, MDS transmission, and infection control, with substantiation status not explicitly stated. The inspection history suggests some improvement since 2022, but certain issues, particularly around resident safety and infection control, have persisted intermittently.
Health Inspection History
Inspections
Total health citations
12
North Carolina average 20.9
Citations per inspection
6
North Carolina average 4.99
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
11 of 12 citations resulted from standard inspections; and 1 of 12 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
1
1
23% better than North Carolina averageNorth Carolina average: 1.3
Serious Health citations
0
0
100% better than North Carolina averageNorth Carolina average: 0.9
1 critical citation
0 serious citations
10 moderate citations
1 minor citation
Citations history (last 3 years)
Infection Control critical citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Dec 15, 2023
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Dec 15, 2023
Corrected
Care Planning minor citation
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Dec 15, 2023
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Dec 15, 2023
Corrected
Resident Rights moderate citation
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
Dec 15, 2023
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
Dec 15, 2023
Corrected
Resident Rights moderate citation
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
Dec 15, 2023
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
Dec 15, 2023
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Raleigh The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.
Filter by care type
| College Pines Health and Rehabilitation Center |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Connelly Springs (Locust Street) | 104 | 88.6% | +16% | 3.98 | -2% | 0% | 2 | 4 | 2.0 | 2 | 92 | - | 6 | - | $15.2M | $5.2M | 34.1% | 345446 | ||||
| Capital Nursing And Rehabilitation Center |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Raleigh (East Raleigh) | 125 | 75.9% | -1% | 3.43 | -16% | -14% | 0 | 14 | 2.8 | 0 | 100 | B- | 43 | Liberty Commons Nursing And Rehabilitation Center Of Wake County, Llc | $13.6M | $5.4M | 39.4% | 345202 | ||||
| Hillcrest Raleigh At Crabtree Valley |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Raleigh (North Hills) | 134 | 73.7% | -4% | 4.27 | +34% | +7% | 1 | 12 | 6.0 | 1 | 100 | A+ | 31 | Hillcrest Convalescent Center, Inc. | $21.5M | $6.5M | 30.2% | 345555 | ||||
| Raleigh Rehabilitation Center |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Raleigh (Five Points) | 157 | 80.8% | +6% | 3.54 | +35% | -11% | 3 | 26 | 5.2 | 4 | 140 | - | 48 | Jackson, Christina | $18.9M | $6.2M | 32.8% | 345049 | ||||
| Hayes Barton Place | - |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Raleigh (Five Points) | - | - | - | - | - | - | - | - | - | 0 | 0 | 0.0 | 0 | - | - | 59 | - | - | - | - | - |
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Places of interest near Hillcrest Raleigh At Crabtree Valley
6 miles from city center
Estimated distance in miles from Raleigh's city center to Hillcrest Raleigh At Crabtree Valley's address, calculated via Google Maps.
— 1.65 miles to nearest hospital (Mid-Carolina Obstetrics & Gynecology)
Calculate Travel Distance to Hillcrest Raleigh At Crabtree Valley
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
298
Employees
197
Contractors
101
Staff to resident ratio
2.95:1
59% better than North Carolina averageNorth Carolina average ratio: 1.85:1
Avg staff/day
73
Average shift
7.9 hours
0% compared with North Carolina averageNorth Carolina average: 8 hours
Total staff hours (quarter)
52,556
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
36
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
48
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
153
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
18.6%
9,778 contractor hours this quarter
Certified Nursing Assistant: 39
Respiratory Therapy Technician: 12
Licensed Practical Nurse: 10
Physical Therapy Aide: 10
Registered Nurse: 7
Physical Therapy Assistant: 7
Qualified Social Worker: 7
Speech Language Pathologist: 5
Therapeutic Recreation Specialist: 2
Occupational Therapy Assistant: 2
Staff by category
| Certified Nursing Assistant | 114 | 39 | 153 | 24,777 | 91 | 100% | 8.3 |
| Licensed Practical Nurse | 38 | 10 | 48 | 9,852 | 91 | 100% | 9 |
| Registered Nurse | 29 | 7 | 36 | 6,279 | 91 | 100% | 8.3 |
| Respiratory Therapy Technician | 0 | 12 | 12 | 1,650 | 81 | 89% | 6.4 |
| Physical Therapy Assistant | 0 | 7 | 7 | 1,595 | 81 | 89% | 7.1 |
| Physical Therapy Aide | 0 | 10 | 10 | 1,585 | 88 | 97% | 6.2 |
| Qualified Social Worker | 0 | 7 | 7 | 1,345 | 82 | 90% | 6.2 |
| Speech Language Pathologist | 0 | 5 | 5 | 1,127 | 74 | 81% | 6.1 |
| Other Dietary Services Staff | 3 | 0 | 3 | 671 | 81 | 89% | 7.9 |
| Medication Aide/Technician | 7 | 0 | 7 | 530 | 64 | 70% | 5.9 |
| Dental Services Staff | 1 | 0 | 1 | 521 | 64 | 70% | 8.1 |
| Mental Health Service Worker | 1 | 0 | 1 | 510 | 66 | 73% | 7.7 |
| Administrator | 1 | 0 | 1 | 488 | 61 | 67% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 480 | 60 | 66% | 8 |
| Dietitian | 1 | 0 | 1 | 457 | 62 | 68% | 7.4 |
| Therapeutic Recreation Specialist | 0 | 2 | 2 | 435 | 55 | 60% | 7.9 |
| Occupational Therapy Aide | 1 | 0 | 1 | 184 | 23 | 25% | 8 |
| Occupational Therapy Assistant | 0 | 2 | 2 | 71 | 48 | 53% | 1.5 |
153 Certified Nursing Assistant
% of Days
100%
48 Licensed Practical Nurse
% of Days
100%
36 Registered Nurse
% of Days
100%
12 Respiratory Therapy Technician
% of Days
89%
7 Physical Therapy Assistant
% of Days
89%
10 Physical Therapy Aide
% of Days
97%
7 Qualified Social Worker
% of Days
90%
5 Speech Language Pathologist
% of Days
81%
3 Other Dietary Services Staff
% of Days
89%
7 Medication Aide/Technician
% of Days
70%
1 Dental Services Staff
% of Days
70%
1 Mental Health Service Worker
% of Days
73%
1 Administrator
% of Days
67%
1 Nurse Practitioner
% of Days
66%
1 Dietitian
% of Days
68%
2 Therapeutic Recreation Specialist
% of Days
60%
1 Occupational Therapy Aide
% of Days
25%
2 Occupational Therapy Assistant
% of Days
53%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
101
Medicare
42
41.6% of residents
Medicaid
27
26.7% of residents
Private pay or other
32
31.7% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
18.6
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
18.6
63% worse than North Carolina averageNorth Carolina average: 11.5
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
35.3
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
35.3
71% worse than North Carolina averageNorth Carolina average: 20.6
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
34.5%
Percent of long-stay residents whose need for help with daily activities has increased
34.5%
97% worse than North Carolina averageNorth Carolina average: 17.5%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
43.3%
Percent of long-stay residents whose ability to move independently worsened
43.3%
86% worse than North Carolina averageNorth Carolina average: 23.3%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
28.2%
Percent of low risk long-stay residents who lose control of their bowels or bladder
28.2%
32% worse than North Carolina averageNorth Carolina average: 21.4%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
3.1%
Percent of long-stay residents experiencing one or more falls with major injury
3.1%
15% better than North Carolina averageNorth Carolina average: 3.6%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
5.1%
Percent of long-stay high risk residents with pressure ulcers
5.1%
20% better than North Carolina averageNorth Carolina average: 6.3%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
2.7%
Percent of long-stay residents with a urinary tract infection
2.7%
In line with North Carolina averageNorth Carolina average: 2.6%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
7.2%
Percent of long-stay residents who lose too much weight
7.2%
In line with North Carolina averageNorth Carolina average: 7.4%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
2.5%
Percent of long-stay residents who have depressive symptoms
2.5%
44% better than North Carolina averageNorth Carolina average: 4.4%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
5.9%
Percent of long-stay residents who received an antipsychotic medication
5.9%
56% better than North Carolina averageNorth Carolina average: 13.4%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
80.4%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
80.4%
12% worse than North Carolina averageNorth Carolina average: 91.6%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
6% better than North Carolina averageNorth Carolina average: 94.1%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
2.66
Number of hospitalizations per 1,000 long-stay resident days.
2.66
50% worse than North Carolina averageNorth Carolina average: 1.77
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.38
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.38
24% better than North Carolina averageNorth Carolina average: 1.82
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
73.9%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
73.9%
7% worse than North Carolina averageNorth Carolina average: 79.9%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.6%
Percent of short-stay residents who newly received an antipsychotic medication
1.6%
9% worse than North Carolina averageNorth Carolina average: 1.5%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
85.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
85.5%
9% better than North Carolina averageNorth Carolina average: 78.1%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
30.1%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
30.1%
31% worse than North Carolina averageNorth Carolina average: 22.9%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
11.8%
Percentage of short-stay residents who had an outpatient emergency department visit.
11.8%
11% better than North Carolina averageNorth Carolina average: 13.2%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
1.3%
Percentage of SNF residents who experience falls with major injury during their stay.
1.3%
69% worse than North Carolina averageNorth Carolina average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
35.3%
Percentage of residents at or above expected ability to care for themselves at discharge.
35.3%
34% worse than North Carolina averageNorth Carolina average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
58.3%
Rate of successful return to home or community from a skilled nursing facility.
58.3%
15% better than North Carolina averageNorth Carolina average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$17K
77% lower than North Carolina averageNorth Carolina average: $76K
Number of fines
1
57% fewer fines than North Carolina averageNorth Carolina average: 2.3
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than North Carolina averageNorth Carolina average: 0.4
Fines amount comparison
Fines amount comparison
This facility
$17K
North Carolina average
$76K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Dec 15, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Dec 15, 2023
$17K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Hillcrest Raleigh At Crabtree Valley based on CMS SNF Cost Reports.
Occupancy Rate
73.7%
↓ 1.1pp vs 2022
Net Income
$252.4K
↑ ~$1.1M vs 2022
Total Payroll
$8.9M
↓ ~$1.7M vs 2022
Profit Margin
1.2%
↑ 4.7pp vs 2022
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