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Hillcrest Shadow Lake
Nursing Home, Memory Care & Skilled Nursing · Papillion, NE
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Exterior view of Hillcrest Shadow Lake facility Well-maintained outdoor space with gazebo and greenery Outdoor space with seating in a landscaped area Common area with reception desk and seating

Hillcrest Shadow Lake

Nursing Home, Memory Care & Skilled Nursing · Papillion, NE
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
1507 E Gold Coast Rd, Papillion, NE 68046 View map
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Overview of Hillcrest Shadow Lake

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Hillcrest Shadow Lake is a nursing home that offers an inviting atmosphere so that residents can be comfortable and feel a sense of belonging in their new home. Awarded the Best Nursing Home by U.S. News and World Report, residents can trust the high-end quality of care in a nurturing environment. The senior care home is composed of a professional care staff who brings not only excellence to the recovery of every seniors

Hillcrest is an excellent community with a proven exemplary resident-centered community where seniors can thrive while living a lovely life. A senior living community that aims to let its residents live a worry-free lifestyle, they ensure they can do many daily activities; services include medication management, bathing, dressing, housekeeping, and specialized programs.

Facility Direct Line (402) 339-6010
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Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▼ 31.6% Below NE avg. ▼ 31.6% Below NE avg.NE average: 2.9Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▼ 28.1% Below NE avg. ▼ 28.1% Below NE avg.NE average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▼ 70.1% Below NE avg. ▼ 70.1% Below NE avg.NE average: 3.3Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▲ 56.8% Above NE avg. ▲ 56.8% Above NE avg.NE average: 3.2Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing Info Nursing care per resident per day and state rankings: CMS Provider Information.

Total nursing care per resident / day Info This nursing home is ranked 89th out of 113 nursing homes we track in Nebraska for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
↓ 19% · NE 4h 34mThis facility: 3h 43m per resident per day, 19% below the Nebraska average of 4h 34m (among Nebraska facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. Rank #89 / 113Nurse hours — State benchmarked This nursing home is ranked 89th out of 113 nursing homes we track in Nebraska for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the Nebraska average, with a ranking across 113 Nebraska facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Nebraska that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
3h 43m

6 of 6 metrics below Nebraska average

By The Numbers

Community insights.

Bed count Info A mid-sized community that may balance personal attention with shared amenities and social activities. 114 Rank #24 / 127Bed count — State benchmarked This nursing home is ranked 24th out of 127 nursing homes we track in Nebraska for bed count. Shows this facility's certified or reported bed count compared to other Nebraska facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Nebraska that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.

Medium-capacity home · Offers a balance of services and community atmosphere.

Years of operating Info A longer operating history, which may indicate experience navigating regulations and delivering ongoing care. This is the number of years in operation under current management. Rank #10 / 19Years in operation — State benchmarked This nursing home is ranked 10th out of 19 nursing homes we track in Nebraska for years in operation. Shows how long this facility has been in operation compared to other Nebraska facilities. Longer operating histories may benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Nebraska that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
38 years
Walk Score Info Somewhat walkable. Some errands can be accomplished on foot, with a mix of nearby amenities. Rank #47 / 136Walk Score — State benchmarked This nursing home is ranked 47th out of 136 nursing homes we track in Nebraska for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Nebraska facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Nebraska that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
58 / 100
Occupancy rate Info Occupancy between 85% and 95% suggests balanced demand. Rank #30 / 121Occupancy rate — State benchmarked This nursing home is ranked 30th out of 121 nursing homes we track in Nebraska for occupancy. Shows this facility's occupancy rate versus the Nebraska average, with its Statewide rank out of 121. Higher occupancy signals strong local demand and financial stability. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Nebraska that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
86.8% This home usually has limited availability

Based on 99 residents and 114 beds. Source: state inspection report (Oct 2018)

Higher than the Nebraska average: 73.8%
BBB Rating Info An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
A+ Accredited
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About This Community

License Details

Facility TypeNursing Home
CountySarpy

Ownership & Operating Entity

Hillcrest Shadow Lake is legally operated by Hillcrest Shadow Lake LLC, and administered by Barry Emerson.

Type Of Units

Medicaid
114 units
Total beds
114 units

Staffing & Medical

1 service
DietitianListed as: Registered dietitian nutritional guidance

Additional Services

3 services
Mobility Assistance
Social Work & Case ManagementListed as: Social work care coordination
Transportation

Contact Information

Fax(402) 339-9274

Additional Policies & Features

Pets not allowed

Amenities & Lifestyle

Beauty Salon
Courtyard
AviaryAn enclosure where residents can watch birds.

Dining & Nutrition

InfoSourced directly from the team at Hillcrest Shadow Lake.
  • Anytime / all-day dining.

Room Accommodations

Building TypeSingle-story
Room Types
Private Room Semi-Private / Shared Room
In-Room Features
Private Bathroom In Each Suite

Contact Hillcrest Shadow Lake

Inspection History

In Nebraska, the Department of Health and Human Services, Division of Public Health conducts regular inspections to ensure nursing and assisted living facilities meet state and federal standards.

Since 2016 · 10 years of data These figures come from state-published data and the state inspection reports we hold on file. The period covered can vary depending on document availability.
Includes all inspection records for this property, which could include management/ownership changes. 41 deficiencies 14 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Nebraska state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2016 vs. Nebraska state average
Overall vs. NE average 1 Worse Metrics worse than Nebraska average:
• Deficiencies per inspection (12% above) 1 Better Metrics better than Nebraska average:
• Total deficiencies (21% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityNE Averagevs. NE Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 4152.0 This facility has 21% fewer total deficiencies than a typical Nebraska nursing home (41 vs. NE avg 52).↓ 21% better
Deficiencies per inspection Info Average deficiencies per inspection. 2.92.6 This facility has 12% more deficiencies per inspection than a typical Nebraska nursing home (2.9 vs. NE avg 2.6).↑ 12% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityNE Averagevs. NE Avg
Total inspections Info Combined count of all inspections conducted at this facility. 1413.0 This facility has had 8% more total inspections than the Nebraska average (14 vs. NE avg 13). More inspections can mean more regulatory scrutiny rather than worse care.↑ 8% more
Show Inspection Reports
Enforcement

Penalties and fines About penalties and fines Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database · Data as of Oct 2026

No penalties in the past 3 years

No civil money penalties or payment denials on record since Oct 2023.

Clean record
Total fines
$0 NE avg $35KNebraska average: $34,803. Average among the 66 Nebraska facilities with a penalty on record.US avg $66KUS average: $66,281, among the 6,725 US facilities with a penalty on record.
Number of fines
0 NE avg 1.17Nebraska average: 1.17. Average among the 66 Nebraska facilities with a penalty on record.US avg 1.88US average: 1.88, among the 6,725 US facilities with a penalty on record.
Payment denials What is a payment denial? Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0 NE avg 0.71Nebraska average: 0.71. Average among the 66 Nebraska facilities with a penalty on record.US avg 0.35US average: 0.35, among the 6,725 US facilities with a penalty on record.

This home is administered by Barry Emerson.

Certified by the Centers for Medicare & Medicaid Services authority — CMS Certification Number: 28E299

Show certification details

Places of interest near Hillcrest Shadow Lake

Address 1.1 miles from city center Info Estimated distance in miles from Papillion's city center to Hillcrest Shadow Lake's address, calculated via Google Maps.

Calculate Travel Distance to Hillcrest Shadow Lake

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Financial assistance

Programs that may help with care and living costs in Nebraska

Hillcrest Shadow Lake is in Papillion, Nebraska. These programs may support different care settings or living expenses. A listing does not confirm this community participates; our concierge team can help confirm.

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Cash support · veterans

VA Aid and Attendance (A&A) and Housebound Benefits

VA Aid and Attendance (A&A) and Housebound Benefits

Who it is for
Veterans or survivors with VA pension eligibility and an Aid and Attendance or Housebound medical need
Income limit
2026 · Countable income is compared with the applicable maximum annual pension rate (MAPR), which varies by dependents and benefit category. For a veteran with one dependent and Aid and Attendance, MAPR is $34,488/year.
Asset limit
VA pension net-worth ceiling is $163,699 from December 1, 2025 through November 30, 2026. Net worth includes countable assets plus income for VA purposes; exclusions and transfer rules apply.

Eligibility

General
Aid and Attendance or Housebound is an increased VA pension rate for eligible veterans or surviving spouses who meet pension and additional care/disability requirements; it is not a stand-alone state benefit.
NE specifics
Federal VA pension rules apply nationwide.

What it provides

  • Monthly pension is based on the applicable MAPR less countable annual income; divided by 12. Maximum annual veteran Aid and Attendance rates are $29,093 without dependents and $34,488 with one dependent; actual payments may be lower.
In-home & community support

Aged and Disabled Waiver

Aged and Disabled Waiver

Eligibility

General
Receive Nebraska Medicaid, have a disability or be over age 65, meet nursing-facility level of care, and need waiver services.

What it provides

  • Assessed waiver services may include adult day services; assisted living; respite and supports in the home.
Caregiver respite

Lifespan Respite Services

Lifespan Respite Services

Eligibility

General
Lifespan Respite supports eligible unpaid caregivers of a person of any age with a qualifying special need, not only caregivers of people age 60+.

What it provides

  • Eligible respite assistance provides temporary caregiver relief. The official program describes an additional $2,000 per eligibility period for qualifying exceptional circumstances.
In-home support

Personal Assistance Services (PAS)

Personal Assistance Services (PAS)

Eligibility

General
Medicaid Personal Assistance Services help people with a chronic medical condition or disability with activities such as bathing or dressing; financial and authorization requirements are determined by Medicaid.

What it provides

  • Assessed assistance with daily activities such as bathing and dressing. The participant may choose the provider and direct care.
In-home and community support

Social Services for Aged and Disabled Adults (SSAD)

Social Services for Aged and Disabled Adults (SSAD)

Eligibility

General
People who are aged, blind or disabled and meet program income and assessed service-need rules; assistance is coordinated with other available programs.

What it provides

  • Authorized help may include chores; adult day services; meals; homemaker instruction and transportation.
In-home disability support

Disabled Persons and Family Support (DPFS)

Disabled Persons and Family Support (DPFS)

Eligibility

General
Nebraska residents of any age with a professionally documented severe, chronic disability and qualifying disability-related needs; income and resource rules and other available funding are considered.

What it provides

  • Funding for approved disability-related services or equipment; potentially including personal care; housekeeping; adaptive equipment and home modifications; up to $400 monthly or $4,800 annually.
Medicare costs

Medicare Savings Program (MSP)

Medicare Savings Program (MSP)

Who it is for
Medicare beneficiaries with limited income who need help with premiums or cost sharing

Eligibility

General
Medicare beneficiary; the state determines the applicable Medicare Savings Program. QMB helps with premiums and Medicare cost sharing; SLMB and QI generally help with Part B premiums.
NE specifics
QI requires annual application and is funded first-come, first-served with priority for prior recipients. QMB, SLMB and QI confer Part D Extra Help.

What it provides

  • QMB pays eligible Part A/Part B premiums and Medicare deductibles and cost sharing; SLMB and QI pay Part B premiums. The exact benefit depends on the approved program.
Know before you visit

Frequently Asked Questions about Hillcrest Shadow Lake

Quick answers from public records and the community's own listing.
01 Is Hillcrest Shadow Lake in a walkable area?
Hillcrest Shadow Lake has a walk score of 58. Somewhat walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
02 What is the occupancy rate at Hillcrest Shadow Lake?
Hillcrest Shadow Lake's occupancy is 86.8%.
03 How long has Hillcrest Shadow Lake been in business?
Hillcrest Shadow Lake has been operating for approximately 38 years, based on available licensing and registration records.
04 Are pets allowed at Hillcrest Shadow Lake?
No, Hillcrest Shadow Lake has a no-pet policy.
05 Does Hillcrest Shadow Lake operate as a for-profit or non-profit?
Hillcrest Shadow Lake is registered as a for-profit in NE.
06 Who is the administrator of Hillcrest Shadow Lake?
Barry Emerson is the administrator of Hillcrest Shadow Lake.
07 What is the overall rating for Hillcrest Shadow Lake?
Hillcrest Shadow Lake received a 2-star overall rating from the CMS (Centers for Medicare and Medicaid Services). This score combines results from staffing levels, quality measures, and health inspections.
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