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Hillcrest Spring Residential
Nursing Home, Assisted Living & Skilled Nursing · Amsterdam, NY
Hillcrest Spring Residential

Hillcrest Spring Residential

Nursing Home, Assisted Living & Skilled Nursing · Amsterdam, NY
5052 Rte30 Upper Market St, Pob 383, Amsterdam, NY 12010 View map Calculator: See prices in your area
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Overview of Hillcrest Spring Residential

On Route 30 in Amsterdam, Montgomery County, Hillcrest Spring Residential runs 80 beds across both nursing home and assisted living care; a combination that lets the facility serve a wider range of needs under one roof. Paul F. Wolfe owns and operates the community. The neighborhood earns a Walk Score of 72, putting most daily errands within reach on foot.

The clinical side of this facility is well-stocked. Physical and occupational therapy, lab and pharmacy services, medication management, and case management are all available on site, and staff coordinate transportation to outside medical appointments. Meals come three times a day with accommodations for special diets. That’s a practical care structure for residents who need consistent medical support without being transferred between providers.

The common areas give the building some texture beyond the clinical. There’s a recreation kitchen, a screened porch, an outdoor patio, an entertainment room, and a library. Daily programming includes crafts, cooking, and games. Beautician services and religious services are also part of what’s offered. Call lights are installed in every room and bathroom.

The New York Department of Health’s Office of Aging and Long Term Care oversees inspections here. Regulatory findings have touched on medication management and dietary and food service.

For families in the Amsterdam area looking at nursing home or assisted living care, Hillcrest Spring Residential offers a solid range of on-site clinical services, a varied amenity program, and a walkable location in the heart of Montgomery County.

Facility Direct Line (518) 843-3770
Facility Direct Line (518) 843-3770
By The Numbers

Community insights.

Bed count Info A larger shared setting that may offer more common spaces and organized community services. 80 Rank #573 / 736Bed count — State benchmarkedThis home is ranked 573rd out of 736 homes we track in New York for bed count. Shows this facility's certified or reported bed count compared to other New York facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Smaller home · May offer a more intimate, personalized care environment.

Walk Score Info Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk. Rank #581 / 1150Walk Score — State benchmarkedThis home is ranked 581st out of 1,150 homes we track in New York for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across New York facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
72 / 100

About this community

License Details

Facility TypeAdult Home
StatusActive
CountyMontgomery
License Number380-F-043

Ownership & Operating Entity

Owner NamePaul F. Wolfe

Safety & Compliance

Safety FeaturesCall lights in rooms and bathrooms.

Therapy & Rehabilitation

1 service
Rehabilitation Services

Staffing & Medical

1 service
24-Hour Staffing

Additional Policies & Features

Pets not allowed

Amenities & Lifestyle

Community Kitchen
Porch
Patio
Dining
Library
Laundry
Recreation Area
Activities
Salon
Religious Services
Special Diets
ActivitiesActivities are planned daily including crafts, cooking, and games
Specific ProgramsHousing & Dining
Religious Services

Contact Hillcrest Spring Residential

Inspection History

In New York State, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.

Inspection Scorecard Info This scorecard compares key inspection, violation, and complaint metrics at this facility against the New York State state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. NY average 6 Worse Metrics worse than New York State average:
• Total violations (111% above)
• Violations per inspection (88% above)
• Inspections with violations (100% above)
• Inspection violation rate (56% above)
• Inspections with violations (100% above)
• Inspection violation rate (56% above) 2 Better Metrics better than New York State average:
• Total complaints (94% below)
• Complaints per year (94% below)

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityNY Averagevs. NY Avg
Total inspections Info Combined count of all inspections conducted at this facility. 99 This facility has total inspections in line with the New York State average (9 vs. NY avg 9).— At avg
Inspections with violations Info Inspections that resulted in at least one regulatory violation. 84 This facility has 100% more inspections with violations than a typical New York State assisted living residence (8 vs. NY avg 4).↑ 100% worse
Inspection violation rate Info Percentage of inspections that resulted in at least one violation. 89%57% This facility has 32 percentage points higher inspection violation rate than a typical New York State assisted living residence (89% vs. NY avg 57%).↑ 32% worse Rank #289 / 323 Inspection violation rate — State benchmarked This home is ranked 289th out of 323 homes we track in New York State for % of inspections with violations. Shows this facility's % of inspections with violations compared to the New York State average among 323 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York State that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Inspections with violations Info Inspections that uncovered at least one regulatory violation. 84 This facility has 100% more inspections with violations than a typical New York State assisted living residence (8 vs. NY avg 4).↑ 100% worse
Inspection violation rate Info Percentage of inspections that resulted in at least one violation. 89%57% This facility has 32 percentage points higher inspection violation rate than a typical New York State assisted living residence (89% vs. NY avg 57%).↑ 32% worse Rank #289 / 323 Inspection violation rate — State benchmarked This home is ranked 289th out of 323 homes we track in New York State for % of inspections with violations. Shows this facility's % of inspections with violations compared to the New York State average among 323 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York State that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Complaint visits Info On-site visits triggered by formal complaints filed by residents, families, or staff. 06 This facility has had 100% fewer complaint visits than the New York State average (0 vs. NY avg 6). More inspections can mean more regulatory scrutiny rather than worse care.↓ 100% fewer Rank #1 / 323 Complaint visits — State benchmarked This home is ranked 1st out of 323 homes we track in New York State for complaint-related visits. Shows this facility's complaint-related visits compared to the New York State average among 323 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York State that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.

Violations Info Violations are formal regulatory issues recorded during state inspections.

This FacilityNY Averagevs. NY Avg
Total violations Info Formal regulatory issues recorded by inspectors across all inspection types. 3818 This facility has 111% more total violations than a typical New York State assisted living residence (38 vs. NY avg 18).↑ 111% worse Rank #303 / 323 Total violations — State benchmarked This home is ranked 303rd out of 323 homes we track in New York State for violations. Shows this facility's violations compared to the New York State average among 323 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York State that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Violations per inspection Info Average violations per inspection. 4.22.23 This facility has 88% more violations per inspection than a typical New York State assisted living residence (4.2 vs. NY avg 2.23).↑ 88% worse Rank #300 / 323 Violations per inspection — State benchmarked This home is ranked 300th out of 323 homes we track in New York State for violations per inspection. Shows this facility's violations per inspection compared to the New York State average among 323 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York State that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Violation breakdown Info Per-category split of the 38 violations recorded across all inspections. Counts are compared against the New York State state average for each category. A green dot means this facility is below the state average for that category; an amber dot means it is above.
1 Admission Standards NY avg: 0.5
3 Disaster and Emergency NY avg: 0.5
14 Environmental Standards NY avg: 1.7
4 Food and Service NY avg: 1.1
1 General Provisions NY avg: 0.2
1 General Requirements NY avg: 0.1
1 Medication Management NY avg: 0.4
2 Personnel NY avg: 0.7
2 Records and Reports NY avg: 2.0
1 Resident Protections NY avg: 0.4
7 Resident Services NY avg: 2.9
1 Retention and Standards NY avg: 0.8

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityNY Averagevs. NY Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 579 This facility has 94% fewer total complaints than a typical New York State assisted living residence (5 vs. NY avg 79).↓ 94% better
Complaints per year Info Average complaints per year since 2026. 579 This facility has 94% fewer complaints per year than a typical New York State assisted living residence (5 vs. NY avg 79).↓ 94% better
Show Inspection Reports

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Address 0.0 miles from city center Info Estimated distance in miles from Amsterdam's city center to Hillcrest Spring Residential's address, calculated via Google Maps.

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Compare Nursing Homes around New York State

Info below is compiled from CMS reports & the NY State Dept. of Health (NYSDOH), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. HC (Home Care): Professional care delivered in the person's own home, from companionship to skilled nursing. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment. PC (Palliative Care): Comfort-focused care for serious illness at any stage, including alongside curative treatment.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The New York average is: 55.8% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
Parker Jewish Institute for Health Care and Rehabilitation ★ ★ ★ ★ ★
NH
HC
HOS
PC
SNF
New Hyde Park (Glen Oaks)
527
Facility 527
NY AVG 160
Rank #9 / 736
95.1%
Facility 95.1%
NY AVG 90.6%
Rank #176 / 392
+5%
3.36
Facility 3.36
NY AVG 3.58
Rank #164 / 395
 ★ ★ ★ ★ ★ ★ ★ ★ ★ ☆ ★ ★ ★ ★ ★ +95%-6%
$0
Facility $0
NY AVG $67.6k
Rank #1 / 398
5
Facility 5
NY AVG 18.5
Rank #15 / 397
2.5
Facility 2.5
NY AVG 5.1
Rank #37 / 397
-501A+
71
Facility 71
NY AVG 64
Rank #600 / 1,150
Michael Rosenblut
$89.7MFiscal year ending 12/2023
Facility $89.7MFiscal year ending 12/2023
NY AVG $29.2M
Rank #7 / 383
$77.8MFiscal year ending 12/2023
Facility $77.8MFiscal year ending 12/2023
NY AVG $15.4M
Rank #1 / 383
86.7%Fiscal year ending 12/2023
Facility 86.7%Fiscal year ending 12/2023
NY AVG 55.8%
Rank #14 / 382
335132
Shore View Nursing & Rehabilitation Center ★ ★ ★ ★ ★
NH
PC
SNF
Brooklyn (Sheepshead Bay)
320
Facility 320
NY AVG 160
Rank #44 / 736
88.1%
Facility 88.1%
NY AVG 90.6%
Rank #316 / 392
-3%
2.69
Facility 2.69
NY AVG 3.58
Rank #341 / 395
 ★ ★ ★ ★ ★ ★ ★ ★ ☆ ☆ ★ ★ ★ ★ ★ +77%-25%
$0
Facility $0
NY AVG $67.6k
Rank #1 / 398
1
Facility 1
NY AVG 18.5
Rank #1 / 397
1.0
Facility 1.0
NY AVG 5.1
Rank #1 / 397
-282A+
85
Facility 85
NY AVG 64
Rank #371 / 1,150
Shore View Acquisition 1, LLC (For Profit)
$49.3MFiscal year ending 12/2023
Facility $49.3MFiscal year ending 12/2023
NY AVG $29.2M
Rank #53 / 383
$25.1MFiscal year ending 12/2023
Facility $25.1MFiscal year ending 12/2023
NY AVG $15.4M
Rank #53 / 383
50.9%Fiscal year ending 12/2023
Facility 50.9%Fiscal year ending 12/2023
NY AVG 55.8%
Rank #201 / 382
335288
Ditmas Park Nursing & Rehab ★ ★ ★ ★ ★
NH
PC
SNF
Brooklyn (Flatbush)
240
Facility 240
NY AVG 160
Rank #108 / 736
95.0%
Facility 95.0%
NY AVG 90.6%
Rank #179 / 392
+5%
3.45
Facility 3.45
NY AVG 3.58
Rank #164 / 395
 ★ ★ ★ ★ ☆ ★ ★ ★ ★ ☆ ★ ★ ★ ★ ★ +50%-4%
$0
Facility $0
NY AVG $67.6k
Rank #1 / 398
7
Facility 7
NY AVG 18.5
Rank #31 / 397
2.3
Facility 2.3
NY AVG 5.1
Rank #29 / 397
-228A-
93
Facility 93
NY AVG 64
Rank #191 / 1,150
Bmo Family Holdings LLC
$62.0MFiscal year ending 12/2023
Facility $62.0MFiscal year ending 12/2023
NY AVG $29.2M
Rank #28 / 383
$9.0MFiscal year ending 12/2023
Facility $9.0MFiscal year ending 12/2023
NY AVG $15.4M
Rank #255 / 383
14.4%Fiscal year ending 12/2023
Facility 14.4%Fiscal year ending 12/2023
NY AVG 55.8%
Rank #382 / 382
335648
Forest View Center for Rehabilitation & Nursing ★ ★ ★ ★ ★
NH
PC
SNF
Forest Hills
160
Facility 160
NY AVG 160
Rank #293 / 736
98.8%
Facility 98.8%
NY AVG 90.6%
Rank #31 / 392
+9%
3.54
Facility 3.54
NY AVG 3.58
Rank #139 / 395
 ★ ★ ★ ★ ★ ★ ★ ★ ☆ ☆ ★ ★ ★ ★ ★ -14%-1%
$0
Facility $0
NY AVG $67.6k
Rank #1 / 398
9
Facility 9
NY AVG 18.5
Rank #57 / 397
3.0
Facility 3.0
NY AVG 5.1
Rank #59 / 397
-158A+
94
Facility 94
NY AVG 64
Rank #158 / 1,150
Estate Of Esther Friedman
$22.6MFiscal year ending 12/2023
Facility $22.6MFiscal year ending 12/2023
NY AVG $29.2M
Rank #207 / 383
$9.6MFiscal year ending 12/2023
Facility $9.6MFiscal year ending 12/2023
NY AVG $15.4M
Rank #243 / 383
42.4%Fiscal year ending 12/2023
Facility 42.4%Fiscal year ending 12/2023
NY AVG 55.8%
Rank #295 / 382
335310
Nursing Home Explorer

Financial Assistance for
Nursing Home in New York

Hillcrest Spring Residential is located in Amsterdam, New York State.
Here are the financial assistance programs available to residents in New York State.

Get Financial aid guidance

Community First Choice Option

NY Medicaid CFCO

Age 65+ or disabled
General New York resident, Medicaid- eligible, care need (not necessarily nursing home level).
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $30,182 individual, higher due to NY Medicaid expansion
NY

Higher asset limit; urban density increases demand.

Benefits
Personal care (5-7 hours/day) Respite care (240 hours/year) Home modifications ($1,500 avg.) Assistive technology ($500 avg.)

Expanded In-Home Services for the Elderly Program (EISEP)

NY EISEP

Age 60+
General New York resident, at risk of decline but not nursing home level.
Income Limits ~$2,500/month individual, varies
Asset Limits $15,000 individual
NY

Cost-sharing required above certain income; urban/rural balance.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Case management Transportation (~5 trips/month)

Frequently Asked Questions about Hillcrest Spring Residential

Who is the owner of Hillcrest Spring Residential?

Hillcrest Spring Residential is legally operated by Paul F. Wolfe.

Is Hillcrest Spring Residential in a walkable area?

Hillcrest Spring Residential has a walk score of 72. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the license number of Hillcrest Spring Residential?

According to NY state health department records, Hillcrest Spring Residential's license number is 380-F-043.

Are pets allowed at Hillcrest Spring Residential?

No, Hillcrest Spring Residential has a no-pet policy.

How many beds does Hillcrest Spring Residential have?

Hillcrest Spring Residential has 80 beds.

Has Hillcrest Spring Residential had any violations?

Hillcrest Spring Residential has had 38 reported violations since 2026 according to records from New York State Department of Health (NYSDOH).

Are there photos of Hillcrest Spring Residential?

Yes — there is 1 photo of Hillcrest Spring Residential in the photo gallery on this page.

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