Hillcrest Spring Residential
Assisted Living · USA
Hillcrest Spring Residential
Assisted Living · USA
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Hillcrest Spring Residential is an 80-bed Adult Home administrated by Paul F. Wolfe at 5052 Route 30, Upper Market Street, Amsterdam, New York 12010, in Montgomery County. Licensed as an Adult Home with license number 380-F-043, the facility does not allow pets. Skilled nursing, nursing services, and 24-hour staffing are provided. Call lights are present in all rooms and bathrooms.
Eighteen confirmed amenities include a resident recreation kitchen, screened-in porch, outdoor patio, entertainment room, newly remodeled dining rooms, library, laundry facilities, beautician services, religious services, case management, medication management, physical and occupational therapy, lab services, pharmacy services, coordination of and transportation to local medical appointments, and special diet accommodations. Three meals are served daily in two dining rooms at set times: breakfast 7:30 to 9 a.m., lunch 12:30 p.m., dinner 5 p.m. Activities are planned daily and include crafts, cooking, and games. Rehabilitation services are available.
The New York State Department of Health, Office of Aging and Long Term Care, conducted eight inspections, all with citations, compared to a state average of nine inspections with five carrying citations. Thirty-eight total deficiencies were recorded against a state average of 22. The most recent inspection on June 12, 2025, a complaint investigation, identified deficiencies with an approved plan of correction. Earlier inspections documented recurring patterns in resident services, environmental standards, food service, medication management, and disaster planning. Five complaints were recorded at a rate of 6.3 per 100 occupied beds, compared to the state average of 49.9 per 100 occupied beds. Complaint investigations were unsubstantiated. No enforcement actions or license suspensions appear in available reports. The inspection record shows repeated citations in certain areas without a documented trend of improvement or decline.
Hillcrest Spring Residential is suited for families seeking skilled nursing and daily activities within an Adult Home in Amsterdam. Families should ask about specific corrective actions taken following June 2025 deficiencies in resident services and food service, current medication management protocols, and how the facility ensures disaster planning and response readiness before placement.
80-bed community
A larger shared setting that may offer more common spaces and organized community services.
Walk Score: 72 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
About this community
Facility TypeAdult Home
StatusActive
CountyMontgomery
License Number380-F-043
Owner NamePaul F. Wolfe
Safety FeaturesCall lights in rooms and bathrooms.
Rehabilitation Services
Nursing Services
24-Hour Staffing
Resident Recreation Kitchen
Screened-In Porch
Outdoor Patio
Entertainment Room
Newly Remodeled Dining Rooms
Library
Laundry Facilities
Activities & Recreational Services
Beautician Services
Religious Services
Coordination Of And Transportation To Local Medical Appointments
Case Management
Physical And Occupational Therapy
Lab Services
Special Diets
ActivitiesActivities are planned daily including crafts, cooking, and games.
Specific ProgramsHousing & Dining
Religious ServicesYes
Food DescriptionMeals are served three times a day in two dining rooms.
Meal ScheduleBreakfast 7:30-9:00 am; Lunch 12:30 pm; Dinner 5:00 pm
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
Since 2021 · 5 years of data
0 enforcement actions
38 citations
5 complaints
8 inspections
0 complaint investigations
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2021 vs. New York state average
Overall vs. NY average
5 Worse
Metrics worse than New York average:
• Total citations (31% above)
• Citations per year (31% above)
• Citations per inspection (50% above)
• Inspections with citations (60% above)
• Inspection citation rate (79% above) 5 Better Metrics better than New York average:
• Total inspections (11% below)
• Total complaints (94% below)
• Complaints per year (94% below)
• Complaints per bed (88% below)
• Complaint investigations (100% below)
• Total citations (31% above)
• Citations per year (31% above)
• Citations per inspection (50% above)
• Inspections with citations (60% above)
• Inspection citation rate (79% above) 5 Better Metrics better than New York average:
• Total inspections (11% below)
• Total complaints (94% below)
• Complaints per year (94% below)
• Complaints per bed (88% below)
• Complaint investigations (100% below)
Latest Inspection
June 12, 2025
Complaint Investigation
Citations
Citations are formal regulatory issues recorded during state inspections.
| Metric | This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 38 | 29 | This facility has 31% more total citations than a typical New York assisted living residence (38 vs. NY avg 29).↑ 31% worse |
|
Citations per year
Average citations per year since 2021.
| 7.6 | 5.8 | This facility has 31% more citations per year than a typical New York assisted living residence (7.6 vs. NY avg 5.8).↑ 31% worse |
|
Citations per inspection
Average citations per inspection.
| 4.8 | 3.2 | This facility has 50% more citations per inspection than a typical New York assisted living residence (4.8 vs. NY avg 3.2).↑ 50% worse |
Inspections
State inspections evaluate whether the facility meets health and safety standards.
| Metric | This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 8 | 9 | This facility has 11% fewer total inspections than a typical New York assisted living residence (8 vs. NY avg 9).↓ 11% better |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 8 | 5 | This facility has 60% more inspections with citations than a typical New York assisted living residence (8 vs. NY avg 5).↑ 60% worse |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
| 100% | 56% | This facility has 44 percentage points higher inspection citation rate than a typical New York assisted living residence (100% vs. NY avg 56%).↑ 44% worse |
Complaints & Investigations
Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.
| Metric | This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 5 | 79 | This facility has 94% fewer total complaints than a typical New York assisted living residence (5 vs. NY avg 79).↓ 94% better |
|
Complaints per year
Average complaints per year since 2021.
| 1 | 15.8 | This facility has 94% fewer complaints per year than a typical New York assisted living residence (1 vs. NY avg 15.8).↓ 94% better |
|
Complaints per bed
Size-adjusted complaint rate based on occupied beds.
| 0.06 | 0.50 | This facility has 88% fewer complaints per bed than a typical New York assisted living residence (0.06 vs. NY avg 0.5).↓ 88% better |
|
Complaint investigations
On-site investigations triggered by complaints filed with New York regulators.
| 0 | 15 | This facility has 100% fewer complaint investigations than a typical New York assisted living residence (0 vs. NY avg 15).↓ 100% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on June 12, 2025, identified deficiencies with a plan of correction approved. Earlier inspections showed a pattern of similar issues, primarily involving resident services, environmental standards, and food service. Complaint investigations were not substantiated, and no enforcement actions such as fines or license suspensions were listed in the available reports. Prior reports also noted deficiencies related to medication management and disaster planning, but these were addressed with approved correction plans. The facility’s inspection history shows recurring citations in certain areas without a clear trend of improvement or decline.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsPlaces of interest near Hillcrest Spring Residential
0.0 miles from city center
Estimated distance in miles from Amsterdam's city center to Hillcrest Spring Residential's address, calculated via Google Maps.
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The information below is reported by the New York State Department of Health.
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Frequently Asked Questions about Hillcrest Spring Residential
Who is the owner of Hillcrest Spring Residential?
The legal owner and operator of Hillcrest Spring Residential is Paul F. Wolfe.
Is Hillcrest Spring Residential in a walkable area?
Hillcrest Spring Residential has a walk score of 72. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
What is the license number of Hillcrest Spring Residential?
According to NY state health department records, Hillcrest Spring Residential's license number is 380-F-043.
How many beds does Hillcrest Spring Residential have?
Hillcrest Spring Residential has 80 beds.
Are there photos of Hillcrest Spring Residential?
Yes — there are 8 photos of Hillcrest Spring Residential in the photo gallery on this page.
What is the address of Hillcrest Spring Residential?
Hillcrest Spring Residential is located at 5052 Rte30 Upper Market St, Pob 383.
What is the phone number of Hillcrest Spring Residential?
(518) 843-3770 will put you in contact with the team at Hillcrest Spring Residential.
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