Hillside Health & Rehabilitation
Nursing Home, Palliative Care & Respite Care · Missoula, MT

Hillside Health & Rehabilitation

Nursing Home, Palliative Care & Respite Care · Missoula, MT
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Hillside Health & Rehabilitation accepts Medicare, Medicaid, and private pay.

Overview of Hillside Health & Rehabilitation

Located in Missoula, Montana, Hillside Health & Rehabilitation is a renowned assisted living community specializing in short-term rehabilitation and long-term care. This community offers a comprehensive range of services, including physical, occupational, and speech therapy treatments. Their expert team of professionals is committed to helping seniors regain their strength and vitality.

At Hillside Health & Rehabilitation, residents with cognitive impairments are provided with specialized memory care programs making sure that individuals with memory impairments can lead dignified and fulfilling lives.
The community also offers end-of-life care services in collaboration with reputable hospice agencies, ensuring that residents and their families receive compassionate care during challenging times. With licensed nurses and assistants available around the clock, seniors requiring long-term care can have their needs met promptly and efficiently. Hillside Health & Rehabilitation features a well-appointed facility with 95 beds and participates in Medicare and Medicaid programs, offering flexible payment options for eligible individuals. Situated in a vibrant neighborhood, Hillside Health & Rehabilitation offers easy access to a wide range of amenities, including retail shops, restaurants, cafes, parks, and theaters. In case of emergencies, residents can quickly receive medical attention from the nearby Community Medical Center. 

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to Montana state averages

Staff typeHours / Day / Residentvs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 29m per day ▼ 29% State avg: 41m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 1h 25m per day ▲ 57% State avg: 54m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 3h 8m per day ▼ 7% State avg: 3h 22m per day · National avg: 2h 21m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 4h 12m per day ▼ 4% State avg: 4h 23m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation. 3m per day ▼ 40% State avg: 5m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent. 23m per day ▼ 12% State avg: 26m per day · National avg: 29m per day

Capacity and availability

Avg. Length of Stay
81 days
Bed community size
95-bed community Rank #30 / 106Bed count — State benchmarkedThis home is ranked 30th out of 106 homes in Montana. Shows this facility's certified or reported bed count compared to other Montana facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in Montana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
15 years in operation Rank #17 / 89Years in operation — State benchmarkedThis home is ranked 17th out of 89 homes in Montana. Shows how long this facility has been in operation compared to other Montana facilities. Longer operating histories may benefit residents, families, and staff.Rankings are based only on facilities in Montana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A community with a solid operating history and experience delivering ongoing care.
Walk Score
Walk Score: 39 / 100 Rank #85 / 159Walk Score — State benchmarkedThis home is ranked 85th out of 159 homes in Montana. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Montana facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in Montana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

License Details

AccreditationsJoint Commission Accredited Facility

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactMs. Bernice Zimmerman, Executive Director

Therapy & Rehabilitation

3 services
Rehabilitation Services
Respite Care
Short-Term Rehab

Staffing & Medical

1 service
24-Hour Staffing

Amenities & Lifestyle

Spacious + Welcoming Facility
Private + Semi Private Rooms
Telephone + Internet
Social Activities + Recreational Programs
Fine Dining
Specific ProgramsPost-Surgical Care, Pain Management, 24/7 Nursing Care, Therapeutic Recreation

Contact Hillside Health & Rehabilitation

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

Short-stay resident measures
Average Montana avg: 2.3 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 26.2%
21% worse than Montana average

Montana average: 21.6%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 15.4%
In line with Montana average

Montana average: 15.1%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than Montana average

Montana average: 0.8%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 45.7%
10% worse than Montana average

Montana average: 50.6%

Breakdown by payment type

Medicare

43% of new residents, usually for short-term rehab.

Typical stay 7 - 8 months

Private pay

30% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

27% of new residents, often for long-term daily care.

Typical stay 1 - 2 months

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 08/2022.

For-profit
Operated by a partnership between two or more business owners.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$3.6M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$1.1M
For-profit Operated by a partnership between two or more business owners.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$3.6M Rank #28 / 35Revenue — State benchmarkedThis home is ranked 28th out of 35 homes in Montana. Shows this facility's annual revenue compared to the Montana average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Rankings are based only on facilities in Montana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$1.1M
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$14.6K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #25 / 35Payroll — State benchmarkedThis home is ranked 25th out of 35 homes in Montana. Shows total annual staff payroll benchmarked to the Montana average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Rankings are based only on facilities in Montana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$1.5M 42.2% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #1 / 35Payroll % — State benchmarkedThis home is ranked 1st out of 35 homes in Montana. Shows payroll as a percentage of revenue versus the Montana average. Well-run Montana facilities typically land around 65–71% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Rankings are based only on facilities in Montana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$3.1M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$4.6M

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

New residents most often arrive under Medicare (43% of admissions), and a typical Medicare stay runs around 7 - 8 months.

Admissions
96 total

Coverage residents most often arrive under.

Medicare 43%
Private pay 30%
Medicaid 27%
Discharges
153 total

Coverage residents most often leave under.

Medicare 33%
Private pay 23%
Medicaid 44%

Places of interest near Hillside Health & Rehabilitation

Address 3.9 miles from city center Info Estimated distance in miles from Missoula's city center to Hillside Health & Rehabilitation's address, calculated via Google Maps.

Calculate Travel Distance to Hillside Health & Rehabilitation

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Address

Compare Nursing Homes around Missoula

The information below is reported by the Montana Department of Public Health and Human Services, Quality Assurance Division.

2 facilities compared · CMS & MT Dept. of Health data

The Living Centre
NH
AL
IL
Stevensville (Main Street)
50
Facility 50
MT AVG 70
Rank #63 / 106
61.3%
Facility 61.3%
MT AVG 61.7%
Rank #19 / 39
-1%
4.87
Facility 4.87
MT AVG 4.53
Rank #10 / 38
-41%+8%
$37.5k
Facility $37.5k
MT AVG $83.8k
Rank #20 / 39
15
Facility 15
MT AVG 29.7
Rank #4 / 39
2.5
Facility 2.5
MT AVG 5.7
Rank #3 / 39
237A+
38
Facility 38
MT AVG 43
Rank #90 / 159
Living Centre Limited
$6.0M
Facility $6.0M
MT AVG $6.3M
Rank #22 / 35
$3.4M
Facility $3.4M
MT AVG $2.8M
Rank #20 / 35
56.7%
Facility 56.7%
MT AVG 45.6%
Rank #4 / 35
275125
Hillside Health & Rehabilitation -
NH
PC
RC
Missoula (South 39Th Street)
95
Facility 95
MT AVG 70
Rank #30 / 106
--------------
39
Facility 39
MT AVG 43
Rank #85 / 159
$3.6M
Facility $3.6M
MT AVG $6.3M
Rank #28 / 35
$1.5M
Facility $1.5M
MT AVG $2.8M
Rank #25 / 35
42.2%
Facility 42.2%
MT AVG 45.6%
Rank #1 / 35
275027

Financial Assistance for
Nursing Home in Montana

Hillside Health & Rehabilitation is located in Missoula, Montana.
Here are the financial assistance programs available to residents in Montana.

Get Financial aid guidance

Big Sky Waiver

Montana Medicaid Big Sky Waiver

Age 65+ or disabled
General Montana resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
MT

Rural state; limited providers in some areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Home modifications ($1,500 avg.) Meals ($6/meal)

Montana Community First Choice

MT CFC

Age 65+ or disabled
General Montana resident, Medicaid- eligible.
Income Limits ~$1,732/month individual, Medicaid threshold
Asset Limits $2,000 individual
MT

Less intensive than waiver; rural focus.

Benefits
Personal care (up to 40 hours/month) Homemaker services Respite (varies)

Big Sky Rx

Montana Big Sky Rx

Age 65+ or disabled
General Montana resident, enrolled in Medicare Part D, income below limit.
Income Limits (2025) ~$2,510/month (individual), ~$3,380/month (couple).
Asset Limits Not assessed.
MT

Covers up to $38.75/month premium; statewide via AAAs.

Benefits
Prescription drug premium assistance (~$465/year) Reducing out-of-pocket costs

Medicare Savings Program (MSP)

Montana Medicare Savings Program

Age 65+ or disabled
General Montana resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
MT

Three tiers; no waitlist; includes Extra Help for Part D.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Montana Caregiver Support Program (via NFCSP)

Montana Caregiver Support Program

Age
General Caregivers of 60+ needing care or 55+ caregivers of others; Montana resident; functional needs (2+ ADLs).
Income Limits (2025) Prioritizes ~$24,980/year (individual); no strict cap.
Asset Limits Not assessed; need-based.
MT

10 AAAs; prioritizes low-income, rural caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($50/day) Training Supplies (~$500/year)

VA Aid and Attendance (A&A) and Housebound Benefits

Montana VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General Montana resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
MT

High veteran demand in rural areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Frequently Asked Questions about Hillside Health & Rehabilitation

What neighborhood is Hillside Health & Rehabilitation in?

Hillside Health & Rehabilitation is in the South 39th Street neighborhood of Missoula.

Is Hillside Health & Rehabilitation in a walkable area?

Hillside Health & Rehabilitation has a walk score of 39. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

Does Hillside Health & Rehabilitation operate as a for-profit or non-profit?

Hillside Health & Rehabilitation is registered as a for-profit in MT.

Are there photos of Hillside Health & Rehabilitation?

Yes — there is 1 photo of Hillside Health & Rehabilitation in the photo gallery on this page.

What is the address of Hillside Health & Rehabilitation?

Hillside Health & Rehabilitation is located at 4720 23Rd Ave, Missoula, MT 59803.

What is the phone number of Hillside Health & Rehabilitation?

(406) 251-5100 will put you in contact with the team at Hillside Health & Rehabilitation.

Is Hillside Health & Rehabilitation Medicare or Medicaid certified?

Yes — Hillside Health & Rehabilitation is a CMS-certified provider of Medicare and Medicaid.

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