Smaller home · May offer a more intimate, personalized care environment.
Hillside Health & Rehabilitation
Hillside Health & Rehabilitation operates a 95-bed healthcare facility in Missoula, Montana, offering skilled nursing, post-surgical rehabilitation, palliative care, and respite stays. Licensed nursing staff remain on site, and accommodation choices include both private and shared rooms. The facility supports recovery and long-term needs alongside organized social activities and therapeutic programs.
Payment options cover Medicare, Medicaid, and private funds. The program structure works well for individuals recovering from surgery as well as primary caregivers seeking temporary relief.
Prospective representatives evaluating recovery care or ongoing nursing support can connect with Hillside Health & Rehabilitation to explore their program options.
Staffing
Nursing care per resident per day and state rankings: CMS Provider Information.
Daily care time per resident, by role
US average: 41m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 41m
US average: 52m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 52m
US average: 2h 21m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 2h 21m
US average: 4m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 4m
US average: 3h 26m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 3h 26m
US average: 29m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 29m
Community insights.
About This Community
ALM Inspection Grade Unavailable
Not publishedWe don't have enough verified data to publish an inspection grade for this facility — a missing grade reflects what we've been able to verify, not the facility's quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database · Data as of Aug 2026
No penalties in the past 3 years
No civil money penalties or payment denials on record since Aug 2023.
Quality of care over time
How residents at this home fare on health outcomes and preventive care, compared with the Montana average.
4 short-stay measures: 1 worse, 1 near MT average, 2 compared with US only
Short-stay residents
Rehab and recovery after a hospital stay · 4 measures
Daily care & independence
Safety & clinical stability
Hospital & emergency visits
Arrows show whether a figure is above or below the average. Green is better for residents, red is worse, and yellow means within 5% of the average. Grey compares with the US average only, because CMS publishes no state figure. The line on each bar marks the average.
Quality measures are calculated by CMS from Minimum Data Set (MDS) resident assessments and Medicare claims.
Money and staffing.
Hillside Health & Rehabilitation’s finances from its CMS cost report for the fiscal year ending 2021. Includes all financial data for this property, which could include management/ownership changes.
Latest cost report is for the fiscal year ending 2021, older than most Montana homes. Rankings are not shown because peers report different years.
Is it financially stable?
Losing money on care, and more than last year
−13.1% operating margin
−15.3 pts vs prior year
An operating loss in 7 of the last 8 reported years. Watch for cost-cutting that reaches staffing.
Does it invest in staff?
Spends less on payroll than most Montana homes
46.3% payroll share of revenue
MT average 49.9%
Payroll fell $0.2M while revenue fell $0.6M. A low share can mean leaner staffing; check hours per resident in the staffing section.
FY 2021 scorecard
Each row shows the FY 2021 figure, the change since the prior report, the trend, and how it compares with Montana homes.
Revenue & profit
Losing money on care
| Metric | FY 2021 | vs prior year | Trend 2014 → 2021Trend | MT median | Compared with MT homesRank in MT | In short |
|---|---|---|---|---|---|---|
| Net patient revenue What the home earns from resident care, after discounts and bad debt. | $6.1M | −$0.6M | Trend 20142021 | MT median $8.2M | Rank in MT Not ranked | Not ranked No state rank for this year: homes are ranked only when their latest cost report is recent enough to compare. |
| Operating expenses Everything it costs to run the home: staff, supplies, rent, admin. | $6.9M | +$0.4M | Trend 20142021 | MT median — | Rank in MT Not ranked | Exceeds revenue Operating expenses are higher than net patient revenue, so resident care runs at a loss. |
| Net patient income Revenue minus operating expenses. Negative means care loses money. | −$0.8M | −$0.9M | Trend 20142021 | MT median — | Rank in MT Not ranked | Loss, widening Resident care lost money this year, more than in the prior report. |
| Operating margin Net patient income as a share of revenue. The clearest health signal. | −13.1% | −15.3 pts | Trend 20142021 | MT median — | Rank in MT Not ranked | Loss A negative margin means resident care costs more than it earns. |
| Net income The bottom line after other income. | $0.3M | −$0.0M | Trend — | MT median — | Rank in MT Not ranked | Profit The bottom line is above zero after other income. |
Staffing spend
Spends less of revenue on staff than most Montana homes
| Metric | FY 2021 | vs prior year | Trend 2014 → 2021Trend | MT median | Compared with MT homesRank in MT | In short |
|---|---|---|---|---|---|---|
| Payroll costs Salaries and wage-related benefits, not counting contract labor. | $2.8M | −$0.2M | Trend 20142021 | MT median $4.3M | Rank in MT Not ranked | Not ranked No state rank for this year: homes are ranked only when their latest cost report is recent enough to compare. |
| Payroll share of revenue Payroll divided by revenue. Higher usually means more staff per resident. | 46.3% | +0.1 pts | Trend 20142021 | MT median 48.8% | Rank in MT Not ranked | 3.6 pts under MT average The MT average is 49.9% of revenue. Within 3 points of it reads as near the average. |
Charts, 2014–2021 2 charts · MT benchmark drawn as a dashed line
Revenue, expenses and income
What the home earned from resident care (net patient revenue), what it cost to run (operating expenses) and the difference between the two (net patient income), for each fiscal year it filed a CMS cost report.
USD, millions
Net patient revenue Operating expenses Net patient income
Where revenue goes
Both lines are a share of net patient revenue. Payroll share is what goes to salaries and wage-related benefits; operating margin is what is left after every operating cost (below 0%, resident care lost money). The dashed line is the Montana payroll average.
% of net patient revenue
Payroll share Operating margin MT payroll average
Year-by-year data, 2014–2021 every reported year · latest first, scroll sideways
| Metric | 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 |
|---|---|---|---|---|---|---|---|---|
| Net patient revenue | $5.0M | $4.7M | $5.4M | $6.0M | $5.9M | $6.2M | $6.7M | $6.1M |
| Operating expenses | $5.3M | $5.0M | $5.9M | $6.1M | $6.3M | $6.2M | $6.5M | $6.9M |
| Net patient income | −$0.3M | −$0.3M | −$0.6M | −$0.1M | −$0.4M | −$0.0M | $0.1M | −$0.8M |
| Operating margin | −6.0% | −6.1% | −11.1% | −1.6% | −6.2% | −0.6% | 2.2% | −13.1% |
| Net income | −$0.3M | −$0.3M | −$0.6M | −$0.1M | −$0.3M | −$0.0M | $0.3M | $0.3M |
| Payroll costs | $2.4M | $2.4M | $2.7M | $2.8M | $2.9M | $3.0M | $3.1M | $2.8M |
| Payroll share of revenue | 47.1% | 51.0% | 50.6% | 46.7% | 48.0% | 48.1% | 46.2% | 46.3% |
| Beds | 95 | 95 | 95 | 95 | 95 | 95 | 95 | 95 |
| Gross revenue | $5.2M | $4.8M | $5.5M | $6.0M | $5.8M | $6.3M | $6.5M | $5.9M |
| Salaries | $1.9M | $2.0M | $2.2M | $2.3M | $2.3M | $2.4M | $2.5M | $2.3M |
| Wage-related costs | $0.4M | $0.4M | $0.5M | $0.5M | $0.5M | $0.6M | $0.6M | $0.5M |
| Contract labor | $0.2M | $0.3M | $0.7M | $0.7M | $0.7M | $0.6M | $0.7M | $1.3M |
| Other operating costs | $2.9M | $2.6M | $3.2M | $3.3M | $3.5M | $3.3M | $3.4M | $4.1M |
| Net patient revenue per day | $241 | $231 | $234 | $248 | $254 | $266 | $291 | $279 |
| Cost per day | $255 | $246 | $260 | $252 | $269 | $268 | $284 | $315 |
| Average length of stay | 105.7 days | 77.5 days | 86.7 days | 88.5 days | 91.7 days | 108.5 days | 115.4 days | 109.8 days |
Showing 2021–2019 · scroll sideways for 5 earlier years
Earlier and partial years are in the download. Download CSV
Who this home usually serves
Residents split by who pays for their care: Medicare, Medicaid, or private pay and other sources.Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Places of interest near Hillside Health & Rehabilitation
3.9 miles from city center
Estimated distance in miles from Missoula's city center to Hillside Health & Rehabilitation's address, calculated via Google Maps.
Calculate Travel Distance to Hillside Health & Rehabilitation
Add your location
Compare Nursing Homes around Missoula
Info below is compiled from CMS reports & the MT Dept. of Public Health & Human Services (DPHHS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
|
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
|
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
PC (Palliative Care):
Comfort-focused care for serious illness at any stage, including alongside curative treatment.
CCRC (Continuing Care Retirement Community):
A campus with multiple care levels so residents can age in place without moving.
|
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
|
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
|
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
|
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
|
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
|
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
|
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
|
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
|
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
|
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
|
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
|
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
|
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
|
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
|
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
|
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
|
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
|
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
|
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
|
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
|
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Montana average is: 49.9% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
|
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
|
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| The Living Centre | NH AL CCRC IL SNF | Stevensville | 50
Facility
50
MT AVG
97
Rank
#30 / 37 |
75.6%
Facility
75.6%
MT AVG
71.9%
Rank
#13 / 25 | +5% | 5.35
Facility
5.35
MT AVG
4.78
Rank
#3 / 29 | -41% | +12% | $37.5k
Facility
$37.5k
MT AVG
$80.5k
Rank
#16 / 30 | 10
Facility
10
MT AVG
31.0
Rank
#1 / 30 | 1.7
Facility
1.7
MT AVG
5.7
Rank
#1 / 30 | 2 | 38 | A+ |
38
Facility
38
MT AVG
47
Rank
#29 / 40 | Living Centre Limited | $6.9MFiscal year ending 08/2025
Facility
$6.9MFiscal year ending 08/2025
MT AVG
$8.1M
Rank
#17 / 26 | $3.9MFiscal year ending 08/2025
Facility
$3.9MFiscal year ending 08/2025
MT AVG
$4.0M
Rank
#15 / 26 | 56.6%Fiscal year ending 08/2025
Facility
56.6%Fiscal year ending 08/2025
MT AVG
49.9%
Rank
#3 / 26 | 275125 | ||||
| Riverside Nursing and Rehabilitation Center | NH | Missoula (Heart Of Missoula) | 72
Facility
72
MT AVG
97
Rank
#22 / 37 |
88.5%
Facility
88.5%
MT AVG
71.9%
Rank
#6 / 25 | +23% | 4.35
Facility
4.35
MT AVG
4.78
Rank
#11 / 29 | -23% | -9% | $35.1k
Facility
$35.1k
MT AVG
$80.5k
Rank
#15 / 30 | 32
Facility
32
MT AVG
31.0
Rank
#15 / 30 | 6.4
Facility
6.4
MT AVG
5.7
Rank
#22 / 30 | 1 | 64 | - |
42
Facility
42
MT AVG
47
Rank
#24 / 40 | David Smilovitz Trust | $8.3MFiscal year ending 12/2024
Facility
$8.3MFiscal year ending 12/2024
MT AVG
$8.1M
Rank
#12 / 26 | $4.4MFiscal year ending 12/2024
Facility
$4.4MFiscal year ending 12/2024
MT AVG
$4.0M
Rank
#9 / 26 | 53.4%Fiscal year ending 12/2024
Facility
53.4%Fiscal year ending 12/2024
MT AVG
49.9%
Rank
#4 / 26 | 275126 | ||||
| Missoula Health and Rehabilitation Center | NH AL MC RC SNF | Missoula (Upper Rattlesnake) | 49
Facility
49
MT AVG
97
Rank
#31 / 37 | - | - | 4.66
Facility
4.66
MT AVG
4.78
Rank
#8 / 29 | -58% | -3% | $0
Facility
$0
MT AVG
$80.5k
Rank
#1 / 30 | 27
Facility
27
MT AVG
31.0
Rank
#11 / 30 | 9.0
Facility
9.0
MT AVG
5.7
Rank
#29 / 30 | - | 37 | - |
13
Facility
13
MT AVG
47
Rank
#38 / 40 | Pacific Northwest Snf Operations Holdings (Mt) LLC | $5.1MFiscal year ending 12/2024
Facility
$5.1MFiscal year ending 12/2024
MT AVG
$8.1M
Rank
#24 / 26 | $2.4MFiscal year ending 12/2024
Facility
$2.4MFiscal year ending 12/2024
MT AVG
$4.0M
Rank
#23 / 26 | 47.4%Fiscal year ending 12/2024
Facility
47.4%Fiscal year ending 12/2024
MT AVG
49.9%
Rank
#18 / 26 | 275035 | ||||
| Hillside Health & Rehabilitation | - | NH PC RC SNF | Missoula | 95
Facility
95
MT AVG
97
Rank
#18 / 37 | - | - | - | - | - | - | - | - | - | - | - | - | - | - |
39
Facility
39
MT AVG
47
Rank
#26 / 40 | $6.1M*Fiscal year ending 08/2021These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind. | $2.8M*Fiscal year ending 08/2021These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind. | 46.3%*Fiscal year ending 08/2021These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind. | 275027 |
Rank badges are statewide and care-type specific: each nursing home is ranked against every other MT nursing home we track that reports that metric, not just the 4 on this page. See how we rank facilities
Financial Assistance for
Nursing Home in Montana
Hillside Health & Rehabilitation is located in Missoula, Montana.
Here are the financial assistance programs available to residents in Montana.
Frequently Asked Questions about Hillside Health & Rehabilitation
Is Hillside Health & Rehabilitation in a walkable area?
Hillside Health & Rehabilitation has a walk score of 39. Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.
How long has Hillside Health & Rehabilitation been in business?
Hillside Health & Rehabilitation has been operating for approximately 16 years, based on available licensing and registration records.
Are pets allowed at Hillside Health & Rehabilitation?
No, Hillside Health & Rehabilitation has a no-pet policy.
How many beds does Hillside Health & Rehabilitation have?
Hillside Health & Rehabilitation has 95 beds.
Are there photos of Hillside Health & Rehabilitation?
Yes — there is 1 photo of Hillside Health & Rehabilitation in the photo gallery on this page.
What levels of care does Hillside Health & Rehabilitation provide?
Hillside Health & Rehabilitation offers Nursing Home, Palliative Care, Respite Care & Skilled Nursing.
What is the address of Hillside Health & Rehabilitation?
Hillside Health & Rehabilitation is located at 4720 23Rd Ave, Missoula, MT 59803.
Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance




