Located in Missoula, Montana, Hillside Health & Rehabilitation is a renowned assisted living community specializing in short-term rehabilitation and long-term care. This community offers a comprehensive range of services, including physical, occupational, and speech therapy treatments. Their expert team of professionals is committed to helping seniors regain their strength and vitality.
At Hillside Health & Rehabilitation, residents with cognitive impairments are provided with specialized memory care programs making sure that individuals with memory impairments can lead dignified and fulfilling lives.
The community also offers end-of-life care services in collaboration with reputable hospice agencies, ensuring that residents and their families receive compassionate care during challenging times. With licensed nurses and assistants available around the clock, seniors requiring long-term care can have their needs met promptly and efficiently. Hillside Health & Rehabilitation features a well-appointed facility with 95 beds and participates in Medicare and Medicaid programs, offering flexible payment options for eligible individuals. Situated in a vibrant neighborhood, Hillside Health & Rehabilitation offers easy access to a wide range of amenities, including retail shops, restaurants, cafes, parks, and theaters. In case of emergencies, residents can quickly receive medical attention from the nearby Community Medical Center.
Staffing hours
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Hours per resident per day vs Montana averages
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
5 of 6 metrics below state avg
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
26.2%
21% worse than Montana averageMontana average: 21.6%
Percentage of short-stay residents who had an outpatient emergency department visit.
15.4%
In line with Montana averageMontana average: 15.1%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Montana averageMontana average: 0.8%
Rate of successful return to home or community from a skilled nursing facility.
45.7%
10% worse than Montana averageMontana average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
43% of new residents, usually for short-term rehab.
30% of new residents, often for short stays.
27% of new residents, often for long-term daily care.
Historical financial and operational data for Hillside Health & Rehabilitation from 2011–2021, based on CMS SNF Cost Reports.
Key figures below are for fiscal year ending in 08/2021 — the home's most recent complete cost report, an older period than most facilities report.
Based on the home's most recent complete CMS SNF Cost Report — fiscal year ending in 08/2021. This is an older period than most facilities report, so compare with that in mind.
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
New residents most often arrive under Medicare (43% of admissions), and a typical Medicare stay runs around 7 - 8 months.
Coverage residents most often arrive under.
Coverage residents most often leave under.
3.9 miles from city center
Estimated distance in miles from Missoula's city center to Hillside Health & Rehabilitation's address, calculated via Google Maps.
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Info below is compiled from CMS reports & the MT Dept. of Public Health & Human Services (DPHHS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
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CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
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Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
PC (Palliative Care):
Comfort-focused care for serious illness at any stage, including alongside curative treatment.
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Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
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Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
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Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
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This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
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CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
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CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
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CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
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CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
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Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
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Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
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Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
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Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
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Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
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Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
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Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
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Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
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Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
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The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
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What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Montana average is: 47.0% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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CMS Certification Number: the unique federal identifier for this skilled nursing provider.
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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| The Living Centre | NH AL IL SNF | Stevensville | 50
Facility
50
MT AVG
70
Rank
#61 / 103 |
73.2%
Facility
73.2%
MT AVG
65.6%
Rank
#14 / 30 | +12% | 6.03
Facility
6.03
MT AVG
4.53
Rank
#3 / 30 | -41% | +33% | $37.5k
Facility
$37.5k
MT AVG
$83.8k
Rank
#15 / 31 | 15
Facility
15
MT AVG
29.7
Rank
#4 / 31 | 2.5
Facility
2.5
MT AVG
5.7
Rank
#3 / 31 | 2 | 37 | A+ |
38
Facility
38
MT AVG
45
Rank
#89 / 149 | Living Centre Limited | $6.0MFiscal year ending 08/2024
Facility
$6.0MFiscal year ending 08/2024
MT AVG
$8.2M
Rank
#14 / 18 | $3.4MFiscal year ending 08/2024
Facility
$3.4MFiscal year ending 08/2024
MT AVG
$3.7M
Rank
#13 / 18 | 56.7%Fiscal year ending 08/2024
Facility
56.7%Fiscal year ending 08/2024
MT AVG
47%
Rank
#3 / 18 | 275125 | ||||
| Missoula Health and Rehabilitation Center | NH AL MC RC SNF | Missoula (Upper Rattlesnake) | 49
Facility
49
MT AVG
70
Rank
#62 / 103 | - | - | 4.61
Facility
4.61
MT AVG
4.53
Rank
#8 / 30 | -58% | +2% | $0
Facility
$0
MT AVG
$83.8k
Rank
#1 / 31 | 34
Facility
34
MT AVG
29.7
Rank
#17 / 31 | 11.3
Facility
11.3
MT AVG
5.7
Rank
#31 / 31 | - | 37 | - |
13
Facility
13
MT AVG
45
Rank
#128 / 149 | Pacific Northwest Snf Operations Holdings (Mt) LLC | $4.0M*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind. | $2.0M*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind. | 48.7%*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind. | 275035 | ||||
| Riverside Nursing and Rehabilitation Center | NH | Missoula (Heart Of Missoula) | 72
Facility
72
MT AVG
70
Rank
#42 / 103 |
92.6%
Facility
92.6%
MT AVG
65.6%
Rank
#6 / 30 | +41% | 4.11
Facility
4.11
MT AVG
4.53
Rank
#11 / 30 | -23% | -9% | $65.1k
Facility
$65.1k
MT AVG
$83.8k
Rank
#23 / 31 | 30
Facility
30
MT AVG
29.7
Rank
#15 / 31 | 6.0
Facility
6.0
MT AVG
5.7
Rank
#20 / 31 | 1 | 67 | - |
42
Facility
42
MT AVG
45
Rank
#82 / 149 | David Smilovitz Trust | $8.1MFiscal year ending 12/2023
Facility
$8.1MFiscal year ending 12/2023
MT AVG
$8.2M
Rank
#8 / 18 | $4.0MFiscal year ending 12/2023
Facility
$4.0MFiscal year ending 12/2023
MT AVG
$3.7M
Rank
#8 / 18 | 49.6%Fiscal year ending 12/2023
Facility
49.6%Fiscal year ending 12/2023
MT AVG
47%
Rank
#7 / 18 | 275126 | ||||
| Hillside Health & Rehabilitation | - | NH PC RC SNF | Missoula | 95
Facility
95
MT AVG
70
Rank
#30 / 103 | - | - | - | - | - | - | - | - | - | - | - | - | - | - |
39
Facility
39
MT AVG
45
Rank
#85 / 149 | $6.1M*Fiscal year ending 08/2021These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind. | $2.8M*Fiscal year ending 08/2021These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind. | 46.3%*Fiscal year ending 08/2021These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind. | 275027 |
Hillside Health & Rehabilitation is located in Missoula, Montana.
Here are the financial assistance programs available to residents in Montana.
Hillside Health & Rehabilitation has a walk score of 39. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
Hillside Health & Rehabilitation has been operating for approximately 15 years, based on available licensing and registration records.
No, Hillside Health & Rehabilitation has a no-pet policy.
Hillside Health & Rehabilitation is registered as a for-profit in MT.
Yes — there is 1 photo of Hillside Health & Rehabilitation in the photo gallery on this page.
Hillside Health & Rehabilitation is located at 4720 23Rd Ave, Missoula, MT 59803.
(406) 251-5100 will put you in contact with the team at Hillside Health & Rehabilitation.
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