3/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
3/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Riverside Nursing and Rehabilitation Center is the epitome of excellence when it comes to senior living care, as evidenced by its outstanding nursing home quality measures. Within this extraordinary community, exceptional standards are upheld to ensure that residents receive the utmost care and support they deserve. The ambiance exudes warmth and comfort, creating a welcoming environment that feels like home.
The dedicated team of professionals utilizes state-of-the-art equipment to deliver personalized treatment plans, all while maintaining the highest nursing home quality measures. These measures serve as a testament to the community’s commitment to providing superior care and achieving optimal outcomes for its residents. In addition to top-notch medical services, Riverside goes above and beyond to ensure resident satisfaction. The community values transparency and encourages open communication by actively seeking and addressing nursing home reviews. This commitment to ongoing improvement allows Riverside to continuously enhance its services, ensuring that residents receive the highest level of care and comfort.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 10th out of 33 homes in Montana for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 44m per day | ▼ 22% State avg: 56m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 23m per day | ▼ 22% State avg: 30m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 43m per day | ▲ 7% State avg: 2h 32m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 26m per day | ■ Avg State avg: 3h 29m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 3m per day | ▼ 13% State avg: 4m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 27m per day | ▼ 33% State avg: 41m per day · National avg: 29m per day |
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
34% more staff per resident than Montana average
13% worse than Montana average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
19 total: 8 full-time employees and 11 contractors.
19
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.2 hoursAssists with medical care and medications.
12 total: 6 full-time employees and 6 contractors.
12
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.2 hoursHelps with daily care and mobility.
86 total: 65 full-time employees and 21 contractors.
86
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.4 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
2,806 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 65 | 21 | 86 | 14,576 | 92 | 100% | 7.4 |
| Registered Nurse | 8 | 11 | 19 | 3,471 | 92 | 100% | 9.2 |
| Licensed Practical Nurse | 6 | 6 | 12 | 1,862 | 92 | 100% | 7.2 |
| Medication Aide/Technician | 6 | 2 | 8 | 1,844 | 88 | 96% | 8.2 |
| Other Dietary Services Staff | 3 | 0 | 3 | 861 | 87 | 95% | 6.7 |
| Qualified Activities Professional | 2 | 0 | 2 | 630 | 79 | 86% | 7.1 |
| Nurse Practitioner | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Physical Therapy Assistant | 0 | 5 | 5 | 489 | 67 | 73% | 7 |
| RN Director of Nursing | 1 | 0 | 1 | 485 | 64 | 70% | 7.6 |
| Administrator | 1 | 0 | 1 | 464 | 58 | 63% | 8 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 409 | 49 | 53% | 8.3 |
| Dietitian | 1 | 0 | 1 | 400 | 50 | 54% | 8 |
| Respiratory Therapy Technician | 0 | 6 | 6 | 352 | 53 | 58% | 6 |
| Occupational Therapy Aide | 1 | 2 | 3 | 304 | 54 | 59% | 4.5 |
| Therapeutic Recreation Specialist | 0 | 3 | 3 | 190 | 26 | 28% | 4.5 |
| Qualified Social Worker | 0 | 1 | 1 | 185 | 53 | 58% | 3.5 |
| Speech Language Pathologist | 0 | 1 | 1 | 34 | 10 | 11% | 3.4 |
| Medical Director | 0 | 2 | 2 | 22 | 4 | 4% | 5.6 |
| Physical Therapy Aide | 0 | 2 | 2 | 11 | 3 | 3% | 3.8 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
87% lower than Montana averageMontana average: $87K
57% fewer fines than Montana averageMontana average: 2.3
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Montana averageMontana average: 0.2
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.8
6% worse than Montana averageMontana average: 11.2
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
21.8
In line with Montana averageMontana average: 21.8
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
18.9%
In line with Montana averageMontana average: 19.4%
Percent of long-stay residents whose ability to move independently worsened
19.7%
5% better than Montana averageMontana average: 20.8%
Percent of low risk long-stay residents who lose control of their bowels or bladder
26.9%
7% worse than Montana averageMontana average: 25.2%
Percent of long-stay residents experiencing one or more falls with major injury
1.0%
78% better than Montana averageMontana average: 4.3%
Percent of long-stay high risk residents with pressure ulcers
9.9%
58% worse than Montana averageMontana average: 6.3%
Percent of long-stay residents with a urinary tract infection
1.0%
65% better than Montana averageMontana average: 2.8%
Percent of long-stay residents who lose too much weight
9.6%
58% worse than Montana averageMontana average: 6.1%
Percent of long-stay residents who have depressive symptoms
5.8%
23% worse than Montana averageMontana average: 4.7%
Percent of long-stay residents who received an antipsychotic medication
15.0%
22% better than Montana averageMontana average: 19.1%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
96.7%
In line with Montana averageMontana average: 93.8%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
94.4%
In line with Montana averageMontana average: 93.7%
Number of hospitalizations per 1,000 long-stay resident days.
0.87
31% better than Montana averageMontana average: 1.27
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.61
72% better than Montana averageMontana average: 2.17
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.3%
25% better than Montana averageMontana average: 76.4%
Percent of short-stay residents who newly received an antipsychotic medication
0.5%
72% better than Montana averageMontana average: 1.8%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
76.9%
In line with Montana averageMontana average: 73.8%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
15.9%
18% better than Montana averageMontana average: 19.4%
Percentage of short-stay residents who had an outpatient emergency department visit.
10.7%
29% better than Montana averageMontana average: 15.0%
Percentage of SNF residents who experience falls with major injury during their stay.
1.0%
23% worse than Montana averageMontana average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
46.5%
13% worse than Montana averageMontana average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
53.3%
5% better than Montana averageMontana average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
57% of new residents, usually for short-term rehab.
38% of new residents, often for short stays.
5% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
64Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Riverside Nursing and Rehabilitation Center from 2011–2023, based on CMS SNF Cost Reports.
Key figures below are for fiscal year ending in 12/2023.
Based on CMS SNF Cost Report for fiscal year ending in 12/2023.
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
Rank #7 / 32Payroll — State benchmarkedThis home is ranked 7th out of 32 homes in Montana for payroll. Shows total annual staff payroll benchmarked to the Montana average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Montana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Rank #6 / 32Payroll % — State benchmarkedThis home is ranked 6th out of 32 homes in Montana for payroll %. Shows payroll as a percentage of revenue versus the Montana average. Well-run Montana facilities typically land around 65–72% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Montana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
Most residents typically stay for a few weeks or months before returning home or moving on.
Most new residents arrive under Medicare (57% of admissions), and a typical Medicare stay runs around 1 - 2 months.
Coverage residents most often arrive under.
Coverage residents most often leave under.
1.1 miles from city center
Estimated distance in miles from Missoula's city center to Riverside Nursing and Rehabilitation Center's address, calculated via Google Maps.
— 1.4 miles to nearest hospital (Providence St. Patrick Hospital)
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Info below is compiled from CMS reports & the MT Dept. of Public Health & Human Services (DPHHS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
| The Living Centre | NH AL IL SNF | Stevensville (Main Street) | 50
Facility
50
MT AVG
70
Rank
#61 / 103 |
74.6%
Facility
74.6%
MT AVG
61.5
Rank
#14 / 32 | +21% | 4.87
Facility
4.87
MT AVG
4.53
Rank
#8 / 33 | -41% | +8% | $37.5k
Facility
$37.5k
MT AVG
$83.8k
Rank
#18 / 34 | 15
Facility
15
MT AVG
29.7
Rank
#4 / 34 | 2.5
Facility
2.5
MT AVG
5.7
Rank
#3 / 34 | 2 | 37 | A+ |
38
Facility
38
MT AVG
43
Rank
#90 / 159 | Living Centre Limited | $6.0MFiscal year ending 08/2024
Facility
$6.0MFiscal year ending 08/2024
MT AVG
$6.3M
Rank
#23 / 32 | $3.4MFiscal year ending 08/2024
Facility
$3.4MFiscal year ending 08/2024
MT AVG
$2.8M
Rank
#19 / 32 | 56.7%Fiscal year ending 08/2024
Facility
56.7%Fiscal year ending 08/2024
MT AVG
45.6%
Rank
#4 / 32 | 275125 | ||||
| Missoula Health and Rehabilitation Center | NH AL MC RC SNF | Missoula (Upper Rattlesnake) | 49
Facility
49
MT AVG
70
Rank
#62 / 103 | - | - | 4.24
Facility
4.24
MT AVG
4.53
Rank
#10 / 33 | -58% | -6% | $0
Facility
$0
MT AVG
$83.8k
Rank
#1 / 34 | 34
Facility
34
MT AVG
29.7
Rank
#20 / 34 | 11.3
Facility
11.3
MT AVG
5.7
Rank
#34 / 34 | - | 37 | - |
13
Facility
13
MT AVG
43
Rank
#131 / 159 | Pacific Northwest Snf Operations Holdings (Mt) LLC | $4.0M*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
Facility
$4.0M*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
MT AVG
$6.3M
Rank
#22 / 32 | $2.0M*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
Facility
$2.0M*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
MT AVG
$2.8M
Rank
#27 / 32 | 48.7%*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
Facility
48.7%*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
MT AVG
45.6%
Rank
#28 / 32 | 275035 | ||||
| Riverside Nursing and Rehabilitation Center | NH AL | Missoula (Heart Of Missoula) | 72
Facility
72
MT AVG
70
Rank
#42 / 103 |
91.1%
Facility
91.1%
MT AVG
61.5
Rank
#5 / 32 | +48% | 4.24
Facility
4.24
MT AVG
4.53
Rank
#10 / 33 | -23% | -6% | $65.1k
Facility
$65.1k
MT AVG
$83.8k
Rank
#26 / 34 | 30
Facility
30
MT AVG
29.7
Rank
#17 / 34 | 6.0
Facility
6.0
MT AVG
5.7
Rank
#22 / 34 | 1 | 66 | - |
42
Facility
42
MT AVG
43
Rank
#82 / 159 | David Smilovitz Trust | $8.1MFiscal year ending 12/2023
Facility
$8.1MFiscal year ending 12/2023
MT AVG
$6.3M
Rank
#17 / 32 | $4.0MFiscal year ending 12/2023
Facility
$4.0MFiscal year ending 12/2023
MT AVG
$2.8M
Rank
#7 / 32 | 49.6%Fiscal year ending 12/2023
Facility
49.6%Fiscal year ending 12/2023
MT AVG
45.6%
Rank
#6 / 32 | 275126 |
Riverside Nursing and Rehabilitation Center is located in Missoula, Montana.
Here are the financial assistance programs available to residents in Montana.
Riverside Nursing and Rehabilitation Center is in the Heart of Missoula neighborhood.
Riverside Nursing and Rehabilitation Center has a walk score of 42. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
Riverside Nursing and Rehabilitation Center's occupancy is 90.6%.
No, Riverside Nursing and Rehabilitation Center has a no-pet policy.
Riverside Nursing and Rehabilitation Center is registered as a for-profit.
Yes — there are 17 photos of Riverside Nursing and Rehabilitation Center in the photo gallery on this page.
Riverside Nursing and Rehabilitation Center is located at 1301 E Broadway St, Missoula, MT 59802.
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