Hillside Nursing & Rehab

Hillside Nursing & Rehab is a Nursing Home in North Carolina

Hillside Nursing & Rehab is a Nursing Home in North Carolina

Hillside Nursing & Rehab

968 Wait Ave, Wake Forest, NC 27587 View Map

Hillside Nursing & Rehab is a Nursing Home in North Carolina

Hillside Nursing & Rehab is a Nursing Home in North Carolina

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Overview of Hillside Nursing & Rehab

Enjoy an improved quality of life with Hillside Nursing & Rehab, a compassionate community in Wake Forest, NC, offering assisted living, rehabilitation, and skilled nursing services. Residents here are given a warm and comforting environment where they can receive round-the-clock care, supervision, and assistance with their daily living activities. Those living with chronic illnesses and require long-term care have access to comprehensive nursing care and physician services from Hillside’s Medical Directors.

With access to physical, occupational, and speech therapy services, residents recovering from an injury or hospitalization can enjoy a quick and smooth healing journey in the community. They also feature a vibrant activity program designed to keep residents moving and actively engaged in their community. Proper nutrition is always observed by their registered dietitian who carefully curates residents’ meal plans. At Hillside Nursing & Rehab, residents are given diverse opportunities to enjoy life even as they face serious illness or recover from an injury.

(919) 556-4082

Managed by William Burroughs

Administrator

William Burroughs serves as the Administrator at Hillside Nursing and Rehab. He is the primary contact for the facility and is responsible for overseeing its operations and ensuring compliance with policies related to care and services.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 4.05/day North Carolina avg: 3.98/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
5/5
North Carolina avg: 2.8/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
5/5
North Carolina avg: 2.8/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
3/5
North Carolina avg: 2.7/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
2/5
North Carolina avg: 3.2/5

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 150

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the North Carolina average
Occupancy rate 74.1%
Residents per day (avg) 111
Occupancy rate
74.1%
Residents per day (avg)
111

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

73% of new residents, usually for short-term rehab.

Typical stay 1 months

Private pay

23% of new residents, often for short stays.

Typical stay 7 - 8 months

Medicaid

4% of new residents, often for long-term daily care.

Typical stay 4 years

Finances and operations

Proprietary home
Corporation
Home revenue
$15.7M
Profit
$865.3K
Proprietary home Corporation
Home revenue
$15,661,298.00
Profit
$865,280.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$7.0M
44.5% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$7.8M
Total costs $14.8M
Walk Score
Walk Score: 19 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Mr. Larry Celeste

Care Services

Nursing Services
Rehabilitation Services
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
Short-Term Rehab

All Levels of Care

Skilled Nursing
Rehabilitation
Assisted Living
Outpatient Therapy

Amenities & Lifestyle

24-hour Licensed Supervision
Rehabilitative Services (Speech
Occupational
and Physical therapy)
Restorative Therapy
Stroke Rehabilitation
Post Operative Care
Wound Care Management
Pain Management
Therapeutic Diets
Scheduled Transportation
Physician services
Peripheral & PICC Lines
Enteral Nutrition via G-tube
Planned social functions
Full service on site beauty salon

Programs & Activities

Specific Programs
Extended stay skilled nursing care, Short-term/Post Acute Rehabilitative Services, Assisted Living, Out Patient Rehabilitation Services
Operating Hours
24 hours per day, seven days per week

What does this home offer?

Housing options icon
Housing options icon

Housing Options: Private Rooms

Building type icon
Building type icon

Building Type: Single-story

Dining services icon
Dining services icon

Dining Services

Beauty services icon
Beauty services icon

Beauty Services

Transportation services icon
Transportation services icon

Transportation Services

Recreational activities icon
Recreational activities icon

Recreational Activities

Exercise program icon
Exercise program icon

Exercise Programs

Types of Care at Hillside Nursing & Rehab

Nursing Home Assisted Living
Contact Hillside Nursing & Rehab

Compare Nursing Homes around Wake County

The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.
Hillside Nursing & Rehab
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

SNF

Nursing Homes 24/7 care needed

Wake Forest
150
No
A+
19
CLIFTON, MARY MARGARET
74.1%
$15,476,990.00
$6,974,139.00
45.1%
111.30
5/5
4.0488
5/5
3/5
2/5
-
1
-
+12%
+2%
-3%
Private Rooms
BellaRose Nursing and Rehab
SNF

Nursing Homes 24/7 care needed

Garner
100
No
-
4
BURROUGHS, WILLIAM
92.0%
$16,435,989.00
$6,960,917.00
42.4%
90.70
5/5
3.1986
5/5
2/5
2/5
-
2
-
+24%
-20%
+20%
Private / Semi-Private Suites
Sunnybrook Rehabilitation Center
SNF

Nursing Homes 24/7 care needed

Raleigh (East Raleigh)
95
No
-
49
MCINTYRE, HANNAH
89.5%
$14,573,376.00
$5,128,289.00
35.2%
86.20
2/5
3.8584
2/5
3/5
2/5
4
15
4
+42%
-3%
+17%
Private / Semi-Private Suites
Litchford Falls Health & Rehabilitation Center
SNF

Nursing Homes 24/7 care needed

Raleigh (North Raleigh)
114
No
-
51
UNIVERSAL HEALTH CARE / RALEIGH, INC
65.6%
$7,752,070.00
$4,298,354.00
55.4%
86.30
1/5
3.5252
1/5
2/5
2/5
2
16
3
-36%
-11%
-14%
Private / Shared Rooms
Perry Creek Health & Rehabilitation Center
SNF

Nursing Homes 24/7 care needed

Raleigh (Northeast Raleigh)
-
No
-
24
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Private / Shared Rooms

Places of interest near Hillside Nursing & Rehab

Address 4.3 miles from city center

Address 968 Wait Ave, Wake Forest, NC 27587

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Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

158
Total Staff
156
Employees
2
Contractors
47,443
Total Hours (Quarter)
64
Avg Staff/Day
8.1
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse169.6 Yes
Licensed Practical Nurse219.1 No
Certified Nursing Assistant828 No
Staff by Category
Administration
1 staff
8hs shift avg
Nursing Staff
127 staff
8.4hs shift avg
Physicians & Practitioners
4 staff
8.7hs shift avg
Therapy Services
18 staff
6.5hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
4 staff
5.2hs shift avg
Dietary Services
2 staff
7.8hs shift avg
Other Services
2 staff
7.8hs shift avg
Contractor Analysis
2.3%
of total hours from contractors
1,102 contractor hours this quarter
Registered Nurse: 2
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant8208225,35991100%8
Licensed Practical Nurse210217,93191100%9.1
Registered Nurse142163,69291100%9.6
RN Director of Nursing4041,8557886%8.3
Respiratory Therapy Technician6061,7747785%7.1
Medication Aide/Technician4049898695%10.8
Physical Therapy Assistant4049387785%5.5
Physical Therapy Aide4048616875%6.5
Clinical Nurse Specialist3037656268%9.2
Speech Language Pathologist4047238189%6.3
Dietitian2025947077%7.8
Mental Health Service Worker2025336875%7.8
Administrator1015206571%8
Nurse Practitioner1015206571%8
Qualified Social Worker4043896673%5.2

Health Inspection History

Total Health inspections 1
75% below North Carolina average
North Carolina average: 4.0

Last Health inspection on Jun 2023

Total Health citations 1
95% below North Carolina average
North Carolina average: 20.9

1 citations per inspection (avg)

Citations origin

Citations can result from standard inspections or complaint-based investigations.

Standard inspections 1 citations
Complaint investigations 0 citations
Breakdown of citations
Critical Health citations 0
100% below North Carolina average
North Carolina average: 1.3
Serious Health citations 0
100% below North Carolina average
North Carolina average: 0.9
Moderate Health citations 1

Minor Health citations 0
Citations history (last 3 years)
Pharmacy moderate citation Jun 08, 2023
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit Corporation
Resident Census by Payment Source
112 Total Residents
Medicare 25 (22.3%)
Medicaid 54 (48.2%)
Private Pay/Other 33 (29.5%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score 21.3
86% worse than North Carolina average
North Carolina average: 11.5
Functional decline score 36.2
75% worse than North Carolina average
North Carolina average: 20.6
Long-Stay Resident Measures
Daily care & independence

Need for Help with Daily Activities Increased 32.0%
82% above North Carolina average.

Walking Ability Worsened 52.7%
127% above North Carolina average.

Low Risk Long-Stay Residents with Bowel/Bladder Incontinence 23.9%
12% above North Carolina average.
Safety & clinical stability

Falls with Major Injury 5.6%
54% above North Carolina average.

High Risk Residents with Pressure Ulcers 6.1%
3% below North Carolina average.

Urinary Tract Infection 2.8%
8% above North Carolina average.
Emotional & behavioral wellbeing

Depressive Symptoms 0.0%
100% below North Carolina average.

Antipsychotic Use 14.9%
11% above North Carolina average.
Preventive care

Pneumococcal Vaccine 97.5%
6% above North Carolina average.

Influenza Vaccine 100.0%
6% above North Carolina average.
Nutrition & physical health

Lost Too Much Weight 10.0%
36% above North Carolina average.
Short-stay resident measures
Pneumococcal Vaccine 88.2%

10% better than North Carolina average
Antipsychotic medication increase 1.6%

Near North Carolina average
Influenza Vaccine 78.9%

Near North Carolina average

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

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Financial Aid for North Carolina Seniors

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Community Alternatives Program for Disabled Adults

NC Medicaid CAP/DA

Age 65+ or disabled, North Carolina resident, Medicaid- eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

High demand; waitlists common in urban areas.

North Carolina Senior Care Options

NC SCO (via NFCSP)

Caregiver of someone 60+ (or with dementia), North Carolina resident.

No strict limit; prioritizes low-income.

Not applicable.

Limited slots; rural/urban balance.

Program of All-Inclusive Care for the Elderly (PACE)

North Carolina PACE (e.g., PACE of the Triad)

Age 55+, NC resident (specific counties), NFLOC, safe with PACE support.

~$2,829/month (Medicaid-eligible); private pay option available.

$2,000 (individual), $3,000 (couple) for Medicaid enrollees.

Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).

In-Home Aide Services

North Carolina In-Home Aide Services

Age 60+, NC resident, unable to perform 1+ ADL, at risk of nursing home placement.

No strict cap; prioritizes low-income (~$24,980/year).

Not assessed; need-based.

Family can be aides; varies by county funding.

Medicare Savings Program (MSP)

North Carolina Medicare Savings Program

Age 65+ or disabled, NC resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist; includes Extra Help for Part D.

Low-Income Energy Assistance Program (LIHEAP)

North Carolina LIHEAP

Age 60+ prioritized, NC resident, low-income household.

~$3,970/month (individual, 185% FPL).

Not assessed; income-focused.

Covers oil, gas, electric; emergency aid via Crisis Intervention Program (CIP).

Senior Community Service Employment Program (SCSEP)

North Carolina SCSEP

Age 55+, unemployed, low-income, NC resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

North Carolina VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, NC resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand in rural/urban areas.

Urgent Repair Program (URP)

North Carolina Urgent Repair Program

Age 60+ prioritized, NC resident, homeowner, low-income.

~$30,258/year (50% AMI, varies by county).

Not strictly assessed; home value considered.

Forgivable at $2,000/year; statewide via local partners.

State/County Special Assistance (SA)

North Carolina Special Assistance

Age 65+ (or disabled), NC resident, in licensed adult care home, low-income.

~$1,255/month (individual, 100% FPL); varies by facility rate.

$2,000 (individual).

Covers assisted living; counties supplement state funds.

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