Hillside Nursing & Rehab

Hillside Nursing & Rehab is a Nursing Home in North Carolina

Hillside Nursing & Rehab is a Nursing Home in North Carolina

Hillside Nursing & Rehab

968 Wait Ave, Wake Forest, NC 27587 View Map

Hillside Nursing & Rehab is a Nursing Home in North Carolina

Hillside Nursing & Rehab is a Nursing Home in North Carolina

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Overview of Hillside Nursing & Rehab

Enjoy an improved quality of life with Hillside Nursing & Rehab, a compassionate community in Wake Forest, NC, offering assisted living, rehabilitation, and skilled nursing services. Residents here are given a warm and comforting environment where they can receive round-the-clock care, supervision, and assistance with their daily living activities. Those living with chronic illnesses and require long-term care have access to comprehensive nursing care and physician services from Hillside’s Medical Directors.

With access to physical, occupational, and speech therapy services, residents recovering from an injury or hospitalization can enjoy a quick and smooth healing journey in the community. They also feature a vibrant activity program designed to keep residents moving and actively engaged in their community. Proper nutrition is always observed by their registered dietitian who carefully curates residents’ meal plans. At Hillside Nursing & Rehab, residents are given diverse opportunities to enjoy life even as they face serious illness or recover from an injury.

+1 919-556-4082

Managed by William Burroughs

Administrator

William Burroughs serves as the Administrator at Hillside Nursing and Rehab. He is the primary contact for the facility and is responsible for overseeing its operations and ensuring compliance with policies related to care and services.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 4.05/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
5/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
5/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
3/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
2/5

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 150

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the North Carolina average
Occupancy rate 74.1%
Residents per day (avg) 111
Occupancy rate
74.1%
Residents per day (avg)
111

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

73% of new residents, usually for short-term rehab.

Typical stay 1 months

Private pay

23% of new residents, often for short stays.

Typical stay 7 - 8 months

Medicaid

4% of new residents, often for long-term daily care.

Typical stay 4 years

Finances and operations

Proprietary home
Corporation
Home revenue
$15.7M
Profit
$865.3K
Proprietary home Corporation
Home revenue
$15,661,298.00
Profit
$865,280.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$7.0M
44.5% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$7.8M
Total costs $14.8M
Walk Score
Walk Score: 19 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Mr. Larry Celeste

What does this home offer?

Housing options icon
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Housing Options: Private Rooms

Building type icon
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Building Type: Single-story

Dining services icon
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Dining Services

Beauty services icon
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Beauty Services

Transportation services icon
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Transportation Services

Recreational activities icon
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Recreational Activities

Exercise program icon
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Exercise Programs

Types of Care at Hillside Nursing & Rehab

Nursing Home Assisted Living
Contact Hillside Nursing & Rehab

Comparison Chart

The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.
Compare Nursing Homes around Wake County
Hillside Nursing & Rehab
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

SNF

Nursing Homes 24/7 care needed

Wake Forest
150
No
A+
19
CLIFTON, MARY MARGARET
74.1%
$15,476,990.00
$6,974,139.00
45.1%
111.30
5/5
4.0488
5/5
3/5
2/5
-
Private Rooms
BellaRose Nursing and Rehab
SNF

Nursing Homes 24/7 care needed

Garner
100
No
-
4
BURROUGHS, WILLIAM
92.0%
$16,435,989.00
$6,960,917.00
42.4%
90.70
5/5
3.1986
5/5
2/5
2/5
-
Private / Semi-Private Suites
Sunnybrook Rehabilitation Center
SNF

Nursing Homes 24/7 care needed

Raleigh
95
No
-
49
MCINTYRE, HANNAH
89.5%
$14,573,376.00
$5,128,289.00
35.2%
86.20
2/5
3.8584
2/5
3/5
2/5
4
Private / Semi-Private Suites
Litchford Falls Health & Rehabilitation Center
SNF

Nursing Homes 24/7 care needed

Raleigh
114
No
-
51
UNIVERSAL HEALTH CARE / RALEIGH, INC
65.6%
$7,752,070.00
$4,298,354.00
55.4%
86.30
1/5
3.5252
1/5
2/5
2/5
2
Private / Shared Rooms
Perry Creek Health & Rehabilitation Center
SNF

Nursing Homes 24/7 care needed

Raleigh
-
No
-
24
-
-
-
-
-
-
-
-
-
-
-
-
Private / Shared Rooms

Places of interest near Hillside Nursing & Rehab

Address 4.3 miles from city center

Address 968 Wait Ave, Wake Forest, NC 27587

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Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

158
Total Staff
156
Employees
2
Contractors
47,443
Total Hours (Quarter)
64
Avg Staff/Day
8.1
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse169.6 Yes
Licensed Practical Nurse219.1 No
Certified Nursing Assistant828 No
Staff by Category
Administration
1 staff
8hs shift avg
Nursing Staff
127 staff
8.4hs shift avg
Physicians & Practitioners
4 staff
8.7hs shift avg
Therapy Services
18 staff
6.5hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
4 staff
5.2hs shift avg
Dietary Services
2 staff
7.8hs shift avg
Other Services
2 staff
7.8hs shift avg
Contractor Analysis
2.3%
of total hours from contractors
1,102 contractor hours this quarter
Registered Nurse: 2
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant8208225,35991100%8
Licensed Practical Nurse210217,93191100%9.1
Registered Nurse142163,69291100%9.6
RN Director of Nursing4041,8557886%8.3
Respiratory Therapy Technician6061,7747785%7.1
Medication Aide/Technician4049898695%10.8
Physical Therapy Assistant4049387785%5.5
Physical Therapy Aide4048616875%6.5
Clinical Nurse Specialist3037656268%9.2
Speech Language Pathologist4047238189%6.3
Dietitian2025947077%7.8
Mental Health Service Worker2025336875%7.8
Administrator1015206571%8
Nurse Practitioner1015206571%8
Qualified Social Worker4043896673%5.2

Health Inspection History

Source: CMS Health Citations (Jun 2023 – Jun 2023)

1
Inspections
1
Total Citations
0
Critical (J-L)
0
Serious (G-I)
1
Citations/Inspection
Jun 2023
Last Inspection
Citation Severity Distribution
Minor (A-C)
0
Moderate (D-F)
1
Serious (G-I)
0
Critical (J-L)
0
What do these levels mean?
Top Deficiency Categories
Pharmacy Services
1
100% of total
Citation Sources
Standard Inspections 1
Complaint Investigations 0
State Comparison (NC)
Citations
1
North Carolina average: 20.9
Critical Citations
0
North Carolina average: 1.3
Recent Citations (Last 3 Years)
Jun 08, 2023 Severity: E · Category: Pharmacy · Tag: F0761 · Status: Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit Corporation
Resident Census by Payment Source
112 Total Residents
Medicare 25 (22.3%)
Medicaid 54 (48.2%)
Private Pay/Other 33 (29.5%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
21.3 Score
86% worse than avg North Carolina avg: 11.5

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
36.2 Score
75% worse than avg North Carolina avg: 20.6

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
32.0%
Lost Too Much Weight
10.0%
Urinary Tract Infection
2.8%
Depressive Symptoms
0.0%
Falls with Major Injury
5.6%
Pneumococcal Vaccine
97.5%
Antipsychotic Use
14.9%
Walking Ability Worsened
52.7%
Influenza Vaccine
100.0%
High Risk Residents with Pressure Ulcers
6.1%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
23.9%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
88.2% 10% better than avg North Carolina: 79.9%
Short-Stay Residents Who Received a New Antipsychotic Medication
1.6% Near average North Carolina: 1.5%
Influenza Vaccine
78.9% Near average North Carolina: 78.1%

Guides for Better Senior Living

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Claim What’s Yours: Financial Aid for North Carolina Seniors

Program
State Program Name
Eligibility
Benefits
Community Alternatives Program for Disabled Adults
  • General: Age 65+ or disabled, North Carolina resident, Medicaid- eligible, nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • NC Specifics: High demand; waitlists common in urban areas.
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care ($60/day), home modifications ($1,500 avg.).
North Carolina Senior Care Options
NC SCO (via NFCSP)
  • General: Caregiver of someone 60+ (or with dementia), North Carolina resident.
  • Income Limits: No strict limit; prioritizes low-income.
  • Asset Limits: Not applicable.
  • NC Specifics: Limited slots; rural/urban balance.
  • Services: In-home respite (4-6 hours/day), adult day care (~$60/day), short-term facility care (up to 5 days).
Program of All-Inclusive Care for the Elderly (PACE)
North Carolina PACE (e.g., PACE of the Triad)
Official government program page
  • General: Age 55+, NC resident (specific counties), NFLOC, safe with PACE support.
  • Income Limits (2025): ~$2,829/month (Medicaid-eligible); private pay option available.
  • Asset Limits: $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
  • NC Specifics: Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).
  • Services: Personal care (5-7 hours/day), medical care, meals, transportation, respite, therapies.
In-Home Aide Services
North Carolina In-Home Aide Services
Official government program page
  • General: Age 60+, NC resident, unable to perform 1+ ADL, at risk of nursing home placement.
  • Income Limits (2025): No strict cap; prioritizes low-income (~$24,980/year).
  • Asset Limits: Not assessed; need-based.
  • NC Specifics: Family can be aides; varies by county funding.
  • Services: Personal care (5-20 hours/week), meal prep, respite (~5 days/year), errands.
Medicare Savings Program (MSP)
North Carolina Medicare Savings Program
Official government program page
  • General: Age 65+ or disabled, NC resident, Medicare Part A/B.
  • Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits: $9,430 (individual), $14,130 (couple).
  • NC Specifics: Three tiers; no waitlist; includes Extra Help for Part D.
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Low-Income Energy Assistance Program (LIHEAP)
  • General: Age 60+ prioritized, NC resident, low-income household.
  • Income Limits (2025): ~$3,970/month (individual, 185% FPL).
  • Asset Limits: Not assessed; income-focused.
  • NC Specifics: Covers oil, gas, electric; emergency aid via Crisis Intervention Program (CIP).
  • Services: Heating/cooling aid ($300-$1,000/season), emergency fuel ($600 max via CIP).
Senior Community Service Employment Program (SCSEP)
  • General: Age 55+, unemployed, low-income, NC resident.
  • Income Limits (2025): ~$1,983/month (125% FPL).
  • Asset Limits: Not specified; income-focused.
  • NC Specifics: Priority for veterans, rural residents; AARP partnership.
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
VA Aid and Attendance (A&A) and Housebound Benefits
North Carolina VA Aid and Attendance/Housebound
  • General: Age 65+ or disabled veteran/spouse, NC resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits: ~$155,356 (net worth limit).
  • NC Specifics: High veteran demand in rural/urban areas.
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
Urgent Repair Program (URP)
North Carolina Urgent Repair Program
Official government program page
  • General: Age 60+ prioritized, NC resident, homeowner, low-income.
  • Income Limits (2025): ~$30,258/year (50% AMI, varies by county).
  • Asset Limits: Not strictly assessed; home value considered.
  • NC Specifics: Forgivable at $2,000/year; statewide via local partners.
  • Services: Repairs (~$8,000-$12,000 avg.) for safety (e.g., roofs, heating, accessibility).
State/County Special Assistance (SA)
North Carolina Special Assistance
Official government program page
  • General: Age 65+ (or disabled), NC resident, in licensed adult care home, low-income.
  • Income Limits (2025): ~$1,255/month (individual, 100% FPL); varies by facility rate.
  • Asset Limits: $2,000 (individual).
  • NC Specifics: Covers assisted living; counties supplement state funds.
  • Services: Cash (~$1,200-$1,500/month) for room/board; Medicaid covers care services.

Claim What’s Yours Financial Aid for North Carolina Seniors

NC Medicaid CAP/DA

Community Alternatives Program for Disabled Adults

Requirements:
  • General:
    Age 65+ or disabled, North Carolina resident, Medicaid- eligible, nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • NC Specifics:
    High demand; waitlists common in urban areas.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care ($60/day), home modifications ($1,500 avg.).
NC SCO (via NFCSP)

North Carolina Senior Care Options

Requirements:
  • General:
    Caregiver of someone 60+ (or with dementia), North Carolina resident.
  • Income Limits:
    No strict limit; prioritizes low-income.
  • Asset Limits:
    Not applicable.
  • NC Specifics:
    Limited slots; rural/urban balance.
Benefits without Contact:
  • Services: In-home respite (4-6 hours/day), adult day care (~$60/day), short-term facility care (up to 5 days).
North Carolina PACE (e.g., PACE of the Triad)

Program of All-Inclusive Care for the Elderly (PACE)

Requirements:
  • General:
    Age 55+, NC resident (specific counties), NFLOC, safe with PACE support.
  • Income Limits (2025):
    ~$2,829/month (Medicaid-eligible); private pay option available.
  • Asset Limits:
    $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
  • NC Specifics:
    Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), medical care, meals, transportation, respite, therapies.
North Carolina In-Home Aide Services

In-Home Aide Services

Requirements:
  • General:
    Age 60+, NC resident, unable to perform 1+ ADL, at risk of nursing home placement.
  • Income Limits (2025):
    No strict cap; prioritizes low-income (~$24,980/year).
  • Asset Limits:
    Not assessed; need-based.
  • NC Specifics:
    Family can be aides; varies by county funding.
Benefits without Contact:
  • Services: Personal care (5-20 hours/week), meal prep, respite (~5 days/year), errands.
North Carolina Medicare Savings Program

Medicare Savings Program (MSP)

Requirements:
  • General:
    Age 65+ or disabled, NC resident, Medicare Part A/B.
  • Income Limits (2025):
    ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits:
    $9,430 (individual), $14,130 (couple).
  • NC Specifics:
    Three tiers; no waitlist; includes Extra Help for Part D.
Benefits without Contact:
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
North Carolina LIHEAP

Low-Income Energy Assistance Program (LIHEAP)

Requirements:
  • General:
    Age 60+ prioritized, NC resident, low-income household.
  • Income Limits (2025):
    ~$3,970/month (individual, 185% FPL).
  • Asset Limits:
    Not assessed; income-focused.
  • NC Specifics:
    Covers oil, gas, electric; emergency aid via Crisis Intervention Program (CIP).
Benefits without Contact:
  • Services: Heating/cooling aid ($300-$1,000/season), emergency fuel ($600 max via CIP).
North Carolina SCSEP

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, unemployed, low-income, NC resident.
  • Income Limits (2025):
    ~$1,983/month (125% FPL).
  • Asset Limits:
    Not specified; income-focused.
  • NC Specifics:
    Priority for veterans, rural residents; AARP partnership.
Benefits without Contact:
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
North Carolina VA Aid and Attendance/Housebound

VA Aid and Attendance (A&A) and Housebound Benefits

Requirements:
  • General:
    Age 65+ or disabled veteran/spouse, NC resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025):
    Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits:
    ~$155,356 (net worth limit).
  • NC Specifics:
    High veteran demand in rural/urban areas.
Benefits without Contact:
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
North Carolina Urgent Repair Program

Urgent Repair Program (URP)

Requirements:
  • General:
    Age 60+ prioritized, NC resident, homeowner, low-income.
  • Income Limits (2025):
    ~$30,258/year (50% AMI, varies by county).
  • Asset Limits:
    Not strictly assessed; home value considered.
  • NC Specifics:
    Forgivable at $2,000/year; statewide via local partners.
Benefits without Contact:
  • Services: Repairs (~$8,000-$12,000 avg.) for safety (e.g., roofs, heating, accessibility).
North Carolina Special Assistance

State/County Special Assistance (SA)

Requirements:
  • General:
    Age 65+ (or disabled), NC resident, in licensed adult care home, low-income.
  • Income Limits (2025):
    ~$1,255/month (individual, 100% FPL); varies by facility rate.
  • Asset Limits:
    $2,000 (individual).
  • NC Specifics:
    Covers assisted living; counties supplement state funds.
Benefits without Contact:
  • Services: Cash (~$1,200-$1,500/month) for room/board; Medicaid covers care services.
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