Home of the Good Shepherd at Highpointe
Home of the Good Shepherd at Highpointe
Home of the Good Shepherd at Highpointe is an assisted living facility located at 26 Rock Rose Way, Malta, NY, in Saratoga County. Home of the Good Shepherd at Highpointe is owned by The Church Aid of the Protestant Episcopal Church in the Town of Saratoga Springs, Inc., and is adult home by the New York Department of Health, Office of Aging and Long Term Care. The facility is active and houses 86 beds, situated at Malta’s city center. The facility does not accept pets but is wheelchair accessible.
Home of the Good Shepherd at Highpointe provides assisted living, enhanced assisted living, and memory care with dining services emphasizing quality and variety. Staffing includes nursing care, licensed nurses and certified nursing assistants available 24 hours daily, skilled nursing services, rehabilitation services, and respite care.
The New York Department of Health, Office of Aging and Long Term Care, has inspected the facility 7 times over 5 years. The facility has maintained 5 deficiencies per year, 2% better than the New York average of 5.1 per year. The facility has received 15 complaints over 5 years, representing 17.4 complaints per 100 occupied beds, substantially below the New York average of 49.9 per 100 occupied beds. No enforcement actions or fines have been imposed.
Recent inspections show marked improvement, with July 2025 complaint investigation finding zero deficiencies and December 2024 renewal inspection results followed by substantial compliance in subsequent visits.
Renewal inspections have identified substantial deficiency clusters. December 2024 renewal inspection noted 10 violations spanning general provisions, resident services quality (4 separate violations), food service protocols, environmental safety standards, enhanced assisted living protocols, and structural standards. February 2023 renewal inspection identified 9 violations related to background check compliance, resident services supervision (2 separate violations), personnel qualification documentation, and environmental and structural standards (4 separate violations). Between renewal periods, isolated complaint investigation findings included resident services monitoring issues in August 2023, resident services documentation issues in August 2022, and environmental safety procedures in August 2021.
The facility demonstrated improvement from February 2023 through early 2025, with most complaint investigations yielding zero violations. The most recent inspection period from December 2024 through July 2025 shows resumption of compliance with zero deficiencies in July.
Families should verify with the New York Department of Health that all corrections for the December 2024 renewal inspection have been fully documented and implemented.
86-bed community Rank #551 / 748Bed count — State benchmarkedThis home is ranked 551st out of 748 homes in New York for bed count. Shows this facility's certified or reported bed count compared to other New York SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score: 28 / 100 Rank #982 / 1173Walk Score — State benchmarkedThis home is ranked 982nd out of 1173 homes in New York for walk score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across New York SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
Facility TypeAdult Home
StatusActive
CountySaratoga
License Number640-E-036
Owner NameThe Church Aid Of The Protestant Episcopal Church In The Town Of Saratoga Springs, Inc.
Wheelchair Accessible
Rehabilitation Services
Respite Care
Licensed Nurses/CNAs
24-Hour Staffing
Enhanced Assisted Living
ActivitiesA calendar of events is provided to keep residents engaged.
Food DescriptionDining services are provided with a focus on quality and variety.
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
Since 2021 · 5 years of data
0 enforcement actions
25 citations
15 complaints
7 inspections
0 complaint investigations
Inspection Score
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the New York state average. The score below shows how many points this facility sits above or below the typical New York nursing home score (the benchmark); higher is better.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the New York state average. The score below shows how many points this facility sits above or below the typical New York nursing home score (the benchmark); higher is better.
7 points above the New York average for nursing homes (83/100)
Inspection score: 90 out of 100. Letter grade A-. 7 points above the New York average for nursing homes (83/100)
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2021 vs. New York state average
Overall vs. NY average
5 Worse
Metrics worse than New York average:
• Total citations (92% above)
• Citations per year (92% above)
• Citations per inspection (157% above)
• Inspections with citations (75% above)
• Inspection citation rate (127% above) 5 Better Metrics better than New York average:
• Total inspections (22% below)
• Total complaints (81% below)
• Complaints per year (81% below)
• Complaints per bed (66% below)
• Complaint investigations (100% below)
• Total citations (92% above)
• Citations per year (92% above)
• Citations per inspection (157% above)
• Inspections with citations (75% above)
• Inspection citation rate (127% above) 5 Better Metrics better than New York average:
• Total inspections (22% below)
• Total complaints (81% below)
• Complaints per year (81% below)
• Complaints per bed (66% below)
• Complaint investigations (100% below)
Latest Inspection
July 15, 2025
Complaint Investigation
Citations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 25 | 13 | This facility has 92% more total citations than a typical New York nursing home (25 vs. NY avg 13).↑ 92% worse |
|
Citations per year
Average citations per year since 2021.
| 5 | 2.6 | This facility has 92% more citations per year than a typical New York nursing home (5 vs. NY avg 2.6).↑ 92% worse |
|
Citations per inspection
Average citations per inspection.
| 3.6 | 1.4 | This facility has 157% more citations per inspection than a typical New York nursing home (3.6 vs. NY avg 1.4).↑ 157% worse |
Inspections
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 7 | 9 | This facility has 22% fewer total inspections than a typical New York nursing home (7 vs. NY avg 9).↓ 22% better |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 7 | 4 | This facility has 75% more inspections with citations than a typical New York nursing home (7 vs. NY avg 4).↑ 75% worse |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
| 100% | 44% | This facility has 56 percentage points higher inspection citation rate than a typical New York nursing home (100% vs. NY avg 44%).↑ 56% worse |
Complaints & Investigations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 15 | 79 | This facility has 81% fewer total complaints than a typical New York nursing home (15 vs. NY avg 79).↓ 81% better |
|
Complaints per year
Average complaints per year since 2021.
| 3 | 15.8 | This facility has 81% fewer complaints per year than a typical New York nursing home (3 vs. NY avg 15.8).↓ 81% better |
|
Complaints per bed
Size-adjusted complaint rate based on occupied beds.
| 0.17 | 0.50 | This facility has 66% fewer complaints per bed than a typical New York nursing home (0.17 vs. NY avg 0.5).↓ 66% better |
|
Complaint investigations
On-site investigations triggered by complaints filed with New York regulators.
| 0 | 15 | This facility has 100% fewer complaint investigations than a typical New York nursing home (0 vs. NY avg 15).↓ 100% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- July 15, 2025 complaint investigation found no violations and no deficiencies.
- December 13, 2024 renewal inspection cited 10 deficiencies across resident services, food service, environmental, and structural standards.
- February 28, 2025 complaint investigation found one resident services violation, showing some ongoing compliance issues.
Lawsuit overview for Home of the Good Shepherd at Highpointe
Summary of court-record activity tied to this facility, compiled from publicly available case dockets.
Source: State court e-filing records
Total Cases
Every lawsuit on record involving this facility since the earliest filing. Long-term volume signals overall legal exposure.
1
Every lawsuit on record involving this facility since the earliest filing. Long-term volume signals overall legal exposure.
1
Active Cases
Lawsuits still moving through the courts. Active claims can affect day-to-day operations, settlement risk, and insurance posture.
1
Lawsuits still moving through the courts. Active claims can affect day-to-day operations, settlement risk, and insurance posture.
1
Since
Year of the earliest case on record. A long history with steady filings suggests persistent issues; a recent first filing means newer exposure.
2023
Year of the earliest case on record. A long history with steady filings suggests persistent issues; a recent first filing means newer exposure.
2023
Most Recent
Most recent filing on record. Recent activity means legal disputes are still being raised against this facility.
2023
Most recent filing on record. Recent activity means legal disputes are still being raised against this facility.
2023
Next Court Date
Next scheduled court appearance on record across active cases.
May 07, 2026
Next scheduled court appearance on record across active cases.
May 07, 2026Places of interest near Home of the Good Shepherd at Highpointe
0.0 miles from city center
Estimated distance in miles from Malta's city center to Home of the Good Shepherd at Highpointe's address, calculated via Google Maps.
Calculate Travel Distance to Home of the Good Shepherd at Highpointe
Add your location
Financial Assistance for
Assisted Living in New York
Home of the Good Shepherd at Highpointe is located in Malta, New York.
Here are the financial assistance programs available to residents in New York.
Compare Assisted Living around New York State
The information below is reported by the New York State Department of Health.
Filter by care type
| The Bristal at White Plains |
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | White Plains (North Street) | 190
Facility
190
NY AVG
160
Rank
#244 / 748 | Yes |
14
Facility
14
NY AVG
63
Rank
#1060 / 1173 | Ebc White Plains, LLC | 97
Facility
97
NY AVG
84
Rank
#2 / 24 | 3 | 33.3%
Facility
33.3%
NY AVG
44.4%
Rank
#131 / 318 | 3
Facility
3
NY AVG
6
Rank
#129 / 318 | 1
Facility
1
NY AVG
14.5
Rank
#103 / 318 | 0.3
Facility
0.3
NY AVG
1.6
Rank
#115 / 318 | - |
| Promenade at Tuxedo Place |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Tuxedo Park | 89
Facility
89
NY AVG
160
Rank
#543 / 748 | No |
34
Facility
34
NY AVG
63
Rank
#928 / 1173 | Promenade Tuxedo LLC | 85
Facility
85
NY AVG
84
Rank
#13 / 24 | 4 | 25%
Facility
25%
NY AVG
44.4%
Rank
#111 / 318 | 3
Facility
3
NY AVG
6
Rank
#129 / 318 | 1
Facility
1
NY AVG
14.5
Rank
#103 / 318 | 0.3
Facility
0.3
NY AVG
1.6
Rank
#115 / 318 | 1 Bed Suite / Private Room |
| Home of the Good Shepherd at Highpointe |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Malta | 86
Facility
86
NY AVG
160
Rank
#551 / 748 | No |
28
Facility
28
NY AVG
63
Rank
#982 / 1173 | - | 90 | 19 | 0%
Facility
0%
NY AVG
44.4%
Rank
#1 / 318 | 0
Facility
0
NY AVG
6
Rank
#295 / 318 | 0
Facility
0
NY AVG
14.5
Rank
#1 / 318 | 0
Facility
0
NY AVG
1.6
Rank
#1 / 318 | - |
| Peregrine Senior Living at Crossgate |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Albany (Dunes) | 83
Facility
83
NY AVG
160
Rank
#571 / 748 | No |
49
Facility
49
NY AVG
63
Rank
#788 / 1173 | Psl Of Crossgate LLC | - | - | 0%
Facility
0%
NY AVG
44.4%
Rank
#1 / 318 | 0
Facility
0
NY AVG
6
Rank
#1 / 318 | 0
Facility
0
NY AVG
14.5
Rank
#1 / 318 | 0
Facility
0
NY AVG
1.6
Rank
#1 / 318 | Studio / 1 Bed / 2 Bed |
| The Chelsea at Brookhaven |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Yaphank | 81
Facility
81
NY AVG
160
Rank
#578 / 748 | Yes |
5
Facility
5
NY AVG
63
Rank
#1121 / 1173 | Brookhaven Senior Living, LLC | 69
Facility
69
NY AVG
84
Rank
#21 / 24 | 9 | 77.8%
Facility
77.8%
NY AVG
44.4%
Rank
#262 / 318 | 3
Facility
3
NY AVG
6
Rank
#129 / 318 | 21
Facility
21
NY AVG
14.5
Rank
#273 / 318 | 2.3
Facility
2.3
NY AVG
1.6
Rank
#286 / 318 | - |
Frequently Asked Questions about Home of the Good Shepherd at Highpointe
Who is the owner of Home of the Good Shepherd at Highpointe?
The legal owner and operator of Home of the Good Shepherd at Highpointe is The Church Aid of the Protestant Episcopal Church in the Town of Saratoga Springs, Inc..
Is Home of the Good Shepherd at Highpointe in a walkable area?
Home of the Good Shepherd at Highpointe has a walk score of 28. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
What is the license number of Home of the Good Shepherd at Highpointe?
According to NY state health department records, Home of the Good Shepherd at Highpointe's license number is 640-E-036.
How many beds does Home of the Good Shepherd at Highpointe have?
Home of the Good Shepherd at Highpointe has 86 beds.
Are there photos of Home of the Good Shepherd at Highpointe?
Yes — there are 6 photos of Home of the Good Shepherd at Highpointe in the photo gallery on this page.
What is the address of Home of the Good Shepherd at Highpointe?
Home of the Good Shepherd at Highpointe is located at 26 Rock Rose Way.
What is the phone number of Home of the Good Shepherd at Highpointe?
(518) 581-2800 will put you in contact with the team at Home of the Good Shepherd at Highpointe.
Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Contact Us
Published on
Updated on
Feedback
Write a review for Home of the Good Shepherd at Highpointe
Rate your overall experience with this community
Explore Open Rooms
1
Contact details
2
What type of senior care service are you looking for?
3
What budget do you have in mind for senior care?
4
How soon do you need to find care?
5
Additional details
Thank you for your interest!
Our team will be in touch shortly to help with next steps.
Need Help?
Let us help you or a loved one find the perfect senior home.
