Home of the Good Shepherd at Highpointe
Assisted Living · USA
Home of the Good Shepherd at Highpointe
Assisted Living · USA
Home of the Good Shepherd at Highpointe is an 86-bed licensed Adult Home at 26 Rock Rose Way in Malta, New York, in Saratoga County. Owned by The Church Aid of the Protestant Episcopal Church in the Town of Saratoga Springs, Inc., a not-for-profit organization affiliated with Bethesda Episcopal Church in Saratoga Springs, the facility is part of the five-community Home of the Good Shepherd network. The Malta residence opened in 2013. Pets are not permitted. The facility is wheelchair accessible. Licensed nurses and CNAs provide 24-hour staffing with skilled nursing services confirmed.
Three care programs are confirmed: assisted living, enhanced assisted living, and memory care. Respite and rehabilitation services are available. Enhanced assisted living allows residents to age in place through skilled nursing tasks and nursing assessments alongside standard personal care. A calendar of activities is maintained for resident engagement.
The New York State Department of Health, Office of Aging and Long Term Care, has conducted seven inspections on file, all with citations, against a state average of nine with five carrying citations. Twenty-five total deficiencies have been recorded against a state average of 22. The most recent inspection on July 15, 2025, a complaint investigation, found no deficiencies. Earlier inspections showed patterns involving resident services, environmental standards, structural issues, personnel, and food service. Fifteen complaints are on record at a rate of 17.4 per 100 occupied beds against a state average of 49.9; most were unsubstantiated. No enforcement actions appear on file. The inspection summary notes improvement over time, with the most recent survey free of deficiencies.
Home of the Good Shepherd at Highpointe is suited for families seeking assisted living or memory care within an Episcopal nonprofit continuing care network in Saratoga County. Families should ask about the structural and environmental issues noted in earlier inspections, current remediation status, resident services protocols, and food service standards before placement.
86-bed community
A larger shared setting that may offer more common spaces and organized community services.
Walk Score: 28 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
Facility TypeAdult Home
StatusActive
CountySaratoga
License Number640-E-036
Owner NameThe Church Aid Of The Protestant Episcopal Church In The Town Of Saratoga Springs, Inc.
Wheelchair Accessible
Rehabilitation Services
Respite Care
Licensed Nurses/CNAs
24-Hour Staffing
Enhanced Assisted Living
ActivitiesA calendar of events is provided to keep residents engaged.
Food DescriptionDining services are provided with a focus on quality and variety.
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
Since 2021 · 5 years of data
0 enforcement actions
25 citations
15 complaints
7 inspections
0 complaint investigations
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2021 vs. New York state average
Overall vs. NY average
3 Worse
Metrics worse than New York average:
• Citations per inspection (13% above)
• Inspections with citations (40% above)
• Inspection citation rate (79% above) 7 Better Metrics better than New York average:
• Total citations (14% below)
• Citations per year (14% below)
• Total inspections (22% below)
• Total complaints (81% below)
• Complaints per year (81% below)
• Complaints per bed (66% below)
• Complaint investigations (100% below)
• Citations per inspection (13% above)
• Inspections with citations (40% above)
• Inspection citation rate (79% above) 7 Better Metrics better than New York average:
• Total citations (14% below)
• Citations per year (14% below)
• Total inspections (22% below)
• Total complaints (81% below)
• Complaints per year (81% below)
• Complaints per bed (66% below)
• Complaint investigations (100% below)
Latest Inspection
July 15, 2025
Complaint Investigation
Citations
Citations are formal regulatory issues recorded during state inspections.
| Metric | This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 25 | 29 | This facility has 14% fewer total citations than a typical New York assisted living residence (25 vs. NY avg 29).↓ 14% better |
|
Citations per year
Average citations per year since 2021.
| 5 | 5.8 | This facility has 14% fewer citations per year than a typical New York assisted living residence (5 vs. NY avg 5.8).↓ 14% better |
|
Citations per inspection
Average citations per inspection.
| 3.6 | 3.2 | This facility has 13% more citations per inspection than a typical New York assisted living residence (3.6 vs. NY avg 3.2).↑ 13% worse |
Inspections
State inspections evaluate whether the facility meets health and safety standards.
| Metric | This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 7 | 9 | This facility has 22% fewer total inspections than a typical New York assisted living residence (7 vs. NY avg 9).↓ 22% better |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 7 | 5 | This facility has 40% more inspections with citations than a typical New York assisted living residence (7 vs. NY avg 5).↑ 40% worse |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
| 100% | 56% | This facility has 44 percentage points higher inspection citation rate than a typical New York assisted living residence (100% vs. NY avg 56%).↑ 44% worse |
Complaints & Investigations
Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.
| Metric | This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 15 | 79 | This facility has 81% fewer total complaints than a typical New York assisted living residence (15 vs. NY avg 79).↓ 81% better |
|
Complaints per year
Average complaints per year since 2021.
| 3 | 15.8 | This facility has 81% fewer complaints per year than a typical New York assisted living residence (3 vs. NY avg 15.8).↓ 81% better |
|
Complaints per bed
Size-adjusted complaint rate based on occupied beds.
| 0.17 | 0.50 | This facility has 66% fewer complaints per bed than a typical New York assisted living residence (0.17 vs. NY avg 0.5).↓ 66% better |
|
Complaint investigations
On-site investigations triggered by complaints filed with New York regulators.
| 0 | 15 | This facility has 100% fewer complaint investigations than a typical New York assisted living residence (0 vs. NY avg 15).↓ 100% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on July 15, 2025, found no deficiencies. Earlier inspections showed a pattern of deficiencies mainly related to resident services, environmental standards, and structural issues, with some citations involving personnel and food service. Complaint investigations were mostly unsubstantiated, and no fines, immediate jeopardy findings, or enforcement actions were listed in the available reports. Prior reports noted multiple violations during renewal inspections and occasional isolated issues in complaint investigations. The facility’s record suggests some improvement over time, with the latest inspection showing no deficiencies after a period of mixed results.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsLawsuit overview for Home of the Good Shepherd at Highpointe
Summary of court-record activity tied to this facility, compiled from publicly available case dockets.
Source: State court e-filing records
Total Cases
Every lawsuit on record involving this facility since the earliest filing. Long-term volume signals overall legal exposure.
1
Every lawsuit on record involving this facility since the earliest filing. Long-term volume signals overall legal exposure.
1
Active Cases
Lawsuits still moving through the courts. Active claims can affect day-to-day operations, settlement risk, and insurance posture.
1
1 active
Lawsuits still moving through the courts. Active claims can affect day-to-day operations, settlement risk, and insurance posture.
1
1 active
Since
Year of the earliest case on record. A long history with steady filings suggests persistent issues; a recent first filing means newer exposure.
2023
Year of the earliest case on record. A long history with steady filings suggests persistent issues; a recent first filing means newer exposure.
2023
Most Recent
Year of the most recent filing. Recent activity means legal disputes are still being raised against this facility.
2023
Year of the most recent filing. Recent activity means legal disputes are still being raised against this facility.
2023
Next Court Date
Next scheduled court appearance on record across active cases.
May 07, 2026
Next scheduled court appearance on record across active cases.
May 07, 2026Places of interest near Home of the Good Shepherd at Highpointe
0.0 miles from city center
Estimated distance in miles from Malta's city center to Home of the Good Shepherd at Highpointe's address, calculated via Google Maps.
Calculate Travel Distance to Home of the Good Shepherd at Highpointe
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The information below is reported by the New York State Department of Health.
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Frequently Asked Questions about Home of the Good Shepherd at Highpointe
Who is the owner of Home of the Good Shepherd at Highpointe?
The legal owner and operator of Home of the Good Shepherd at Highpointe is The Church Aid of the Protestant Episcopal Church in the Town of Saratoga Springs, Inc..
Is Home of the Good Shepherd at Highpointe in a walkable area?
Home of the Good Shepherd at Highpointe has a walk score of 28. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
What is the license number of Home of the Good Shepherd at Highpointe?
According to NY state health department records, Home of the Good Shepherd at Highpointe's license number is 640-E-036.
How many beds does Home of the Good Shepherd at Highpointe have?
Home of the Good Shepherd at Highpointe has 86 beds.
Are there photos of Home of the Good Shepherd at Highpointe?
Yes — there are 12 photos of Home of the Good Shepherd at Highpointe in the photo gallery on this page.
What is the address of Home of the Good Shepherd at Highpointe?
Home of the Good Shepherd at Highpointe is located at 26 Rock Rose Way.
What is the phone number of Home of the Good Shepherd at Highpointe?
(518) 581-2800 will put you in contact with the team at Home of the Good Shepherd at Highpointe.
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