Occupancy rate
70%
In line with Indiana averageIndiana average: 68%
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Hooverwood
Nursing Home in Indianapolis
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Hooverwood
Nursing Home in Indianapolis
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Hooverwood is a senior living community in Indianapolis, IN. It offers a range of services including rehabilitation, long-term care, memory care, and wellness therapy. The facility is committed to providing compassionate care and support for seniors.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 13th out of 275 homes in Indiana.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 13th out of 275 homes in Indiana.Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
5h 8m per day
vs Indiana avg
+45%
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
183
Avg. Length of Stay
191 days
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
45% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
44% of new residents, often for short stays.
Typical stay
4 - 5 months
Medicaid
11% of new residents, often for long-term daily care.
Typical stay
2 - 3 years
Finances and operations
Governmental community
Operated by county authorities.
Home revenue
$24.4M
Surplus of revenue
$562.7K
Governmental community
Operated by county authorities.
Home revenue
$24.4M
Surplus of revenue
$562.7K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$10.7M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$13.1M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$23.8M
183-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
Occupancy
In line with Indiana averageOccupied beds
128 / 183
Average residents
70 per day
Facility TypeMixed Facility (nursing + Residential Care)
StatusActive
IssuanceJanuary 5, 2025
ExpirationApril 30, 2026
License Number25-000001-1
CMS Certification Number155001
Hooverwood is legally operated by Hancock Regional Hospital, and administrated by Robert Newcomer.
Profit StatusPROFIT
SNF/NF (Combined)
155 units
Residential
28 units
Total beds
183 units
Staffing
Key information about the people who lead and staff this community.
Medical DirectorPatrice Yates
Director of NursingBECKY NASH
ContactDiana Wysocki
Accept Medicaid
Accept Medicare
Rehabilitation Services
Skilled Nursing
24-Hour Staffing
Fax(317) 257-8423
Dining
Beauty Salon And Barber Shop
Health And Wellness Activities
Spirituality Programs
Specific ProgramsRehabilitation, Long Term Care, Shalom Sanctuary for Elder Abuse, Wellness & Outpatient Therapy, Private Duty, Life at Hooverwood, Activities, Amenities, Rooms & Views, Spirituality, Photo Gallery, Virtual Tour, Kraft Commons Assisted Living, A.R.N. Hospice
Volunteer ProgramsYes
Operating Hours8am–8pm Daily
Food DescriptionDining rooms provide breakfast, lunch, dinner and healthy snacks with traditional, home-cooked meals that are kosher style.
Access & Eligibility
Ways to qualify for care at this community, including accepted programs and payment options.
Medicaid Accepted
This facility is certified for eligible Medicaid services.
Medicare Accepted
This facility is certified for eligible Medicare services.
Inspection History
In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.
Inspection Overview
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
23 total visits · Indiana avg: 19
Ranked 260th of 388 in Indiana
13
Inspections
Indiana avg: 13
0% below Indiana avg
14
Visits with Citations
Indiana avg: 7
100% above Indiana avg
97
Citations Total
Indiana avg: 34
185% above Indiana avg Ranked 375th of 385
9
Visits without Citations
Indiana avg: 12
25% below Indiana avg
Show Inspection Reports
7 complaints
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
Indiana average: 5 complaints
Latest inspection
Date
July 2, 2025
Re Inspection97 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
Indiana average: 34 citations
103 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Indiana average: 36 deficiencies
Inspection Report Summary for Hooverwood
The most recent inspection on July 2, 2025 found the facility in compliance with Emergency Preparedness and Life Safety Code requirements, with no deficiencies cited. Prior inspections showed recurring deficiencies primarily related to Life Safety Code compliance, including emergency power system maintenance, fire alarm and sprinkler system testing, fire drills, and door hardware issues. Earlier reports also identified care-related deficiencies such as medication management, resident transfers, ADL assistance, and infection control, along with substantiated complaints involving resident abuse and medication errors. Enforcement actions included immediate jeopardy related to a substantiated sexual abuse complaint in late 2024, which was resolved after corrective measures, and no fines or license suspensions were listed in the available reports. The facility’s recent inspections indicate improvement in Life Safety and Emergency Preparedness compliance, although care-related issues have appeared intermittently over time.
Health Inspection History
Inspections
Total health inspections
8
Indiana average 6
Last Health inspection on Mar 2025
Total health citations
42
Indiana average 25
Citations per inspection
5.25
Indiana average 4.12
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
25 of 42 citations resulted from standard inspections; 9 of 42 resulted from complaint investigations; and 8 of 42 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
1
1
400% worse than Indiana averageIndiana average: 0.2
Serious Health citations
4
4
567% worse than Indiana averageIndiana average: 0.6
1 critical citation
4 serious citations
37 moderate citations
0 minor citations
Citations history (last 3 years)
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Mar 26, 2025
Issues related to food quality, meal service, and resident's nutritional needs.
Mar 26, 2025
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Mar 26, 2025
Issues related to medication management, including how drugs are stored, administered, and monitored.
Mar 26, 2025
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Mar 26, 2025
Issues related to medication management, including how drugs are stored, administered, and monitored.
Mar 26, 2025
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Mar 26, 2025
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Mar 26, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Indianapolis The information below is reported by the Indiana Department of Health, Division of Long Term Care.
Filter by care type
| Chalet Rehabilitation and Healthcare Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
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| Brickyard Healthcare – Brookview Care Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Indianapolis (East Gate) | 136 | 47.8% | -31% | 3.57 | 0% | +4% | 0 | 40 | 3.6 | 1 | 80 | - | - | Brookview Operating Llc | $8.6M | $3.9M | 45% | 155076 | ||||
| American Village |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Indianapolis (Canterbury-Chatard) | 229 | 73.4% | +6% | 3.36 | +50% | -2% | 0 | 55 | 6.1 | 0 | 121 | A+ | 70 | Couch, Gina | $19.9M | $9.3M | 46.9% | 155292 | ||||
| Alpha Home – a Waters Community |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Indianapolis (Near Westside) | 86 | 67.4% | -3% | 2.95 | -5% | -14% | 1 | 55 | 9.2 | 4 | 53 | - | - | Alpha Home - A Waters Community | $8.6M | $3.2M | 36.7% | 155717 | ||||
| Hooverwood |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Indianapolis | 155 | 84.2% | +21% | 5.13 | -43% | +49% | 3 | 42 | 5.3 | 5 | 127 | A+ | - | Hancock Regional Hospital | $21.2M | $10.7M | 50.5% | 155001 |
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9.0 miles from city center
Estimated distance in miles from INDIANAPOLIS's city center to Hooverwood's address, calculated via Google Maps.
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
276
Employees
197
Contractors
79
Staff to resident ratio
2.09:1
2090809% better than Indiana averageIndiana average ratio: 0.00:1
Avg staff/day
90
Average shift
8 hours
0% compared with Indiana averageIndiana average: 7.7 hours
Total staff hours (quarter)
65,355
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
15
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
83
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.4 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.4 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
126
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
9.7%
6,339 contractor hours this quarter
Licensed Practical Nurse: 50
Certified Nursing Assistant: 9
Qualified Social Worker: 5
Respiratory Therapy Technician: 5
Physical Therapy Assistant: 3
Occupational Therapist: 3
Speech Language Pathologist: 2
Physical Therapy Aide: 1
Occupational Therapy Assistant: 1
Staff by category
| Certified Nursing Assistant | 117 | 9 | 126 | 34,999 | 91 | 100% | 8.1 |
| Licensed Practical Nurse | 33 | 50 | 83 | 12,084 | 91 | 100% | 8.4 |
| Registered Nurse | 15 | 0 | 15 | 4,234 | 91 | 100% | 8.3 |
| Medication Aide/Technician | 15 | 0 | 15 | 4,181 | 91 | 100% | 7.4 |
| Clinical Nurse Specialist | 6 | 0 | 6 | 2,587 | 65 | 71% | 8.2 |
| Other Dietary Services Staff | 6 | 0 | 6 | 1,586 | 91 | 100% | 7.2 |
| Mental Health Service Worker | 2 | 0 | 2 | 977 | 64 | 70% | 8 |
| Respiratory Therapy Technician | 0 | 5 | 5 | 803 | 72 | 79% | 6.3 |
| Physical Therapy Assistant | 0 | 3 | 3 | 800 | 71 | 78% | 6.4 |
| Speech Language Pathologist | 0 | 2 | 2 | 715 | 64 | 70% | 6.2 |
| Nurse Practitioner | 1 | 0 | 1 | 511 | 61 | 67% | 8.4 |
| Administrator | 1 | 0 | 1 | 502 | 63 | 69% | 8 |
| RN Director of Nursing | 1 | 0 | 1 | 427 | 59 | 65% | 7.2 |
| Physical Therapy Aide | 0 | 1 | 1 | 380 | 64 | 70% | 5.9 |
| Qualified Social Worker | 0 | 5 | 5 | 363 | 65 | 71% | 4.1 |
| Occupational Therapist | 0 | 3 | 3 | 157 | 17 | 19% | 7.8 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 50 | 9 | 10% | 5.6 |
126 Certified Nursing Assistant
% of Days
100%
83 Licensed Practical Nurse
% of Days
100%
15 Registered Nurse
% of Days
100%
15 Medication Aide/Technician
% of Days
100%
6 Clinical Nurse Specialist
% of Days
71%
6 Other Dietary Services Staff
% of Days
100%
2 Mental Health Service Worker
% of Days
70%
5 Respiratory Therapy Technician
% of Days
79%
3 Physical Therapy Assistant
% of Days
78%
2 Speech Language Pathologist
% of Days
70%
1 Nurse Practitioner
% of Days
67%
1 Administrator
% of Days
69%
1 RN Director of Nursing
% of Days
65%
1 Physical Therapy Aide
% of Days
70%
5 Qualified Social Worker
% of Days
71%
3 Occupational Therapist
% of Days
19%
1 Occupational Therapy Assistant
% of Days
10%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
132
Medicare
9
6.8% of residents
Medicaid
96
72.7% of residents
Private pay or other
27
20.5% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Family Member Group
Family members meet regularly to discuss policies, care quality, and activities
Active Family Council
Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
19.1
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
19.1
139% worse than Indiana averageIndiana average: 8.0
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
35.2
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
35.2
106% worse than Indiana averageIndiana average: 17.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
37.7%
Percent of long-stay residents whose need for help with daily activities has increased
37.7%
213% worse than Indiana averageIndiana average: 12.0%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
38.0%
Percent of long-stay residents whose ability to move independently worsened
38.0%
164% worse than Indiana averageIndiana average: 14.4%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
29.9%
Percent of low risk long-stay residents who lose control of their bowels or bladder
29.9%
22% worse than Indiana averageIndiana average: 24.6%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
4.2%
Percent of long-stay residents experiencing one or more falls with major injury
4.2%
9% worse than Indiana averageIndiana average: 3.9%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
3.6%
Percent of long-stay high risk residents with pressure ulcers
3.6%
18% better than Indiana averageIndiana average: 4.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
1.0%
Percent of long-stay residents with a urinary tract infection
1.0%
20% better than Indiana averageIndiana average: 1.2%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
12.3%
Percent of long-stay residents who lose too much weight
12.3%
117% worse than Indiana averageIndiana average: 5.7%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
3.1%
Percent of long-stay residents who have depressive symptoms
3.1%
87% better than Indiana averageIndiana average: 24.1%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
16.4%
Percent of long-stay residents who received an antipsychotic medication
16.4%
32% worse than Indiana averageIndiana average: 12.4%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.0%
6% better than Indiana averageIndiana average: 93.7%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.9%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.9%
In line with Indiana averageIndiana average: 95.4%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
86.8%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
86.8%
6% better than Indiana averageIndiana average: 81.7%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.4%
Percent of short-stay residents who newly received an antipsychotic medication
0.4%
69% better than Indiana averageIndiana average: 1.4%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
81.2%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
81.2%
In line with Indiana averageIndiana average: 79.0%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$25K
8% lower than Indiana averageIndiana average: $27K
Number of fines
2
44% more fines than Indiana averageIndiana average: 1.4
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Indiana averageIndiana average: 0.4
Fines amount comparison
Fines amount comparison
This facility
$25K
Indiana average
$27K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Dec 27, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Dec 27, 2024
$16K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Mar 6, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Mar 6, 2024
$9K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Hooverwood based on CMS SNF Cost Reports.
Occupancy Rate
93.0%
↑ 0.2pp vs 2022
Net Income
$562.7K
↑ ~$23.7K vs 2022
Total Payroll
$13.4M
↑ ~$718.5K vs 2022
Profit Margin
2.7%
↑ 0.3pp vs 2022
Loading trend charts...
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