Hope Mills Retirement Center
Hope Mills Retirement Center
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Overview of Hope Mills Retirement Center
Hope Mills Retirement Center is a 64-bed assisted living facility at 4217 Elk Road, Hope Mills, Cumberland County, North Carolina. It provides 24-hour staffing and accepts Medicaid.
Fire safety system failures and medication administration errors define Hope Mills’ limited regulatory record. Over two years (2016-2018), the facility averaged 6 deficiencies annually, 15 percent above North Carolina’s 5.2-deficiency benchmark. The most recent inspection on February 28, 2018 identified five deficiencies reflecting maintenance and safety infrastructure gaps. An exterior light at south hall exit was non-functional.
Six small and seven large oxygen cylinders were improperly stored in cardboard carriers in Room 8; inoperable call systems were present in each resident room. Fire rehearsals were not conducted per North Carolina Fire Prevention Code; no evacuations or audible alarms occurred on shifts, and fire drill logs lacked required descriptions. Building equipment was not maintained safely with windows potentially failing to stay open creating injury risk, exit signs failing to illuminate on battery backup, non-secure GFCI outlet, and unapproved door-propping devices. Exhaust ventilation was not provided at required rates; a storage room used for housekeeping items lacked ventilation.
December 2016 annual survey documented medication administration and physician communication failures. One resident’s out-of-range blood pressure readings were not reported to the physician per ordered parameters. Two residents experienced medication administration errors including improper fast-acting insulin administration (no air shot before administration and incorrect timing relative to meals) and medication error with cholesterol treatment.
Fire detection system gaps persisted across inspection cycles. March 2016 construction survey cited four deficiencies: the facility lacked fire detection coverage in all habitable rooms affecting smoke and fire detection and fire alarm activation; emergency illumination was not maintained in safe manner affecting paths of egress during emergencies; no heat detection was present in the Linen Closet in North Wing; and emergency illumination was absent in TV Room North Wing, TV Room South Wing, and Hall outside Room 33. April 2016 follow-up survey confirmed one uncorrected deficiency when the facility still lacked fire detection coverage in all habitable rooms, specifically missing heat detection in Linen Closets in North Wing. No fines, immediate jeopardy findings, or enforcement actions appear in the record.
No complaint investigations documented. The inspection record spans 2016-2018 only with no recent survey activity listed.
Families should ask about fire detection systems, emergency lighting, oxygen cylinder storage, call system operability, fire drills, medication administration, and protocols for vital sign abnormalities.
64-bed community Rank #225 / 390Bed count — State benchmarkedThis home is ranked 225th out of 390 homes in North Carolina for bed count. Shows this facility's certified or reported bed count compared to other North Carolina SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score: 4 / 100 Rank #506 / 572Walk Score — State benchmarkedThis home is ranked 506th out of 572 homes in North Carolina for walk score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across North Carolina SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
StatusActive
CountyCumberland
License NumberHAL-026-070
24-Hour Staffing
Specific Programs24 Hour Care, Laundry Services, Activities and Outings, Medication Administration, Personal And Medical Appointments, Bathing And Feeding, Activities Of Daily Living, Sunday School Services
Volunteer ProgramsYes
Food DescriptionDaily meals, snacks, and enriching activities designed to enhance the quality of life for all residents.
Inspection History
In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.
Since 2016 · 10 years of data
12 deficiencies
11 inspections
0 penalties
7 inspections with deficiencies
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2016 vs. North Carolina state average
Overall vs. NC average
0 Worse
No metrics in this bucket.
6 Better
Metrics better than North Carolina average:
• Total deficiencies (74% below)
• Deficiencies per year (74% below)
• Deficiencies per inspection (50% below)
• Total inspections (48% below)
• Inspections with deficiencies (63% below)
• Inspection deficiency rate (29% below)
• Total deficiencies (74% below)
• Deficiencies per year (74% below)
• Deficiencies per inspection (50% below)
• Total inspections (48% below)
• Inspections with deficiencies (63% below)
• Inspection deficiency rate (29% below)
Latest Inspection
February 28, 2018
Other An inspection that falls outside standard annual surveys and formal complaint investigations. May include administrative compliance checks, documentation reviews, focused surveys on specific concerns, or revisit surveys to verify prior corrections.
Deficiencies
| This Facility | NC Average | vs. NC Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 12 | 46 | This facility has 74% fewer total deficiencies than a typical North Carolina nursing home (12 vs. NC avg 46).↓ 74% better |
|
Deficiencies per year
Average deficiencies per year since 2016.
| 1.2 | 4.6 | This facility has 74% fewer deficiencies per year than a typical North Carolina nursing home (1.2 vs. NC avg 4.6).↓ 74% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 1.1 | 2.2 | This facility has 50% fewer deficiencies per inspection than a typical North Carolina nursing home (1.1 vs. NC avg 2.2).↓ 50% better |
Inspections
| This Facility | NC Average | vs. NC Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 11 | 21 | This facility has 48% fewer total inspections than a typical North Carolina nursing home (11 vs. NC avg 21).↓ 48% better |
|
Inspections with deficiencies
Inspections that resulted in at least one regulatory deficiency.
| 7 | 19 | This facility has 63% fewer inspections with deficiencies than a typical North Carolina nursing home (7 vs. NC avg 19).↓ 63% better |
|
Inspection deficiency rate
Percentage of inspections that resulted in at least one deficiency.
| 64% | 90% | This facility has 26 percentage points lower inspection deficiency rate than a typical North Carolina nursing home (64% vs. NC avg 90%).↓ 26% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- February 28, 2018 inspection cited five deficiencies including unsafe exterior lighting, improper oxygen storage, inoperable call systems, fire safety rehearsal failures, and lack of required exhaust ventilation.
- December 6, 2016 annual survey found two medication management deficiencies, including failure to follow up on blood pressure and errors administering fast-acting insulin and cholesterol medication.
- March 9, 2016 and April 12, 2016 surveys identified missing fire detection coverage and emergency illumination issues in multiple areas, including linen closets and common rooms.
Places of interest near Hope Mills Retirement Center
4.6 miles from city center
Estimated distance in miles from Hope Mills's city center to Hope Mills Retirement Center's address, calculated via Google Maps.
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Financial Assistance for
Nursing Home in North Carolina
Hope Mills Retirement Center is located in Hope Mills, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.
Compare Nursing Home around North Carolina
The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.
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Frequently Asked Questions about Hope Mills Retirement Center
Is Hope Mills Retirement Center in a walkable area?
Hope Mills Retirement Center has a walk score of 4. Car-dependent. Most errands require a car, with limited nearby walkable options.
What is the license number of Hope Mills Retirement Center?
According to NC state health department records, Hope Mills Retirement Center's license number is HAL-026-070.
What is the overall rating for Hope Mills Retirement Center?
Hope Mills Retirement Center received a 4-star overall rating from the CMS (Centers for Medicare and Medicaid Services). This score combines results from staffing levels, quality measures, and health inspections.
How many beds does Hope Mills Retirement Center have?
Hope Mills Retirement Center has 64 beds.
What is the address of Hope Mills Retirement Center?
Hope Mills Retirement Center is located at 4217 Elk Road Hope Mills, NC 28348.
What is the phone number of Hope Mills Retirement Center?
(910) 425-6306 will put you in contact with the team at Hope Mills Retirement Center.
What county is Hope Mills Retirement Center located in?
Hope Mills Retirement Center is in Cumberland County.
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